Communication Flashcards
what are perceptual biases?
Human tendencies that interfere with accurately perceiving and interpreting messages from others.
what is intrapersonal communication?
It occurs within an individual: self-talk, self-verbalization, or inner thought. People’s thoughts strongly influence perceptions, feeling, behavior, and self-concept.
What is communication?
It is a lifelong learning process that nurses develop by drawing on theoretical knowledge about communication and integrate this with knowledge previously learned through personal experience.
What is intrapersonal communication?
It occurs within the individual; aka: self-talk, self-verbalization, or inner thought. it is influenced by perceptions, feelings, behavior and self-concept.
What is interpersonal communication?
one-on-one interaction between a nurse and another person.
most commonly used in nursing practice taking place within a social context and includes all the symbols and cues used to give and receive meaning. Meaning resides in the person not in words; results in exchange of ideas, problem solving, expression of feelings, decision making, goal accomplishment, team building, and personal growth.
What is transpersonal communication?
it is interaction that occurs within a person’s spiritual domain.
Nurse’s have a responsibility to assess a patient’s spiritual needs and intervene to meet those needs.
What is small-group communication?
occurs when a small number of people meet; is usually goal directed and requires an understanding of group dynamics.
it is most effective when people are cohesive and committed and have an appropriate meeting place with suitable seating arrangements.
What is public communication?
it is interaction with an audience. Nurses speak with groups of consumers about health-related topics, or lead classroom discussions with peers or students. this requires special adaptations in eye contact, gestures, voice inflection and use of media.
