Communication Flashcards
Name a few reasons as to why we smile:
Because we are happy To communicate that we are happy To smooth over negative situations To soften criticism Express reluctant compliance To make your self happy!
What is communication?
Communication is the transfer of meaningful information from one person to another.
How often do peoples eyes meet whilst in conversation? And how long does eye gaze typically last?
31% of the time
1 second long
If I was a person of high status, what what my gazing patterns be?
People with high status gaze more when speaking than they do listening. Opposite to normal interactions.
If I was hot, would people spend less or more time looking at me when I’m talking?
Spend more time
If I was to signal that I wanted to stop talking, what could I do?
Look at other person for response Ask a question Hand gesture Raise or lower voice at end of sentence Draw out last syllable
If I wanted to start talking, what could I do to my gaze?
Look away from speaker
If I wanted the speaker to continue, what could I do?
Offer minimal encouragers
Nod
Continue gaze
What would a glare or stare indicate whilst listening to a speaker?
Disapproval, anger
What are the 5 uses of touch? Give an example for each
- Communicate positive affection e.g. Kiss on cheek
- Communicate negative affection e.g. Slap
- Communicate control e.g. Initiation of touch communicates power
- Complete a ritual e.g. Shaking of hand
- To complete a task e.g. Show somehow to play golf
Which sex is more comfortable with being touched?
Women
What do men likely read from touch?
Sexual connotations
What are the four interpersonal distances as explained by Hall?
Intimate (~0.5 metre)
Personal (0.5-1.25 m)
Social (1.25-4m)
Public (4-8m)
If I was standing near Emily or Steph which interpersonal distance would I most likely use?
Intimate
In a lecture, how far away would I stand?
Approx 4-8 m
Name three factors that would cause me to stand close to someone ?
- If I liked them
- If they were of lower status
- If we were black or kids
Who defined the 7 different types of social skills?
Riggio
What is the social skill of emotional expressively?
Comfortable with expressing your emotions with others
What is emotional sensitivity?
Are sensitive to peoples emotions
What is emotional control?
Being able to control your emotional expression
What’s social expressivity?
Happy to be around people at social events
What’s social sensitivity?
Are receptive to how others are feeling around you
What’s social control?
Taking control or being the leader
What’s social manipulation?
Manipulating people to get what you want
How do you measure peoples sensitivity to nonverbals?
PONS-“profile of non-verbal sensitivity”
Why do humans mimic each other?
To promote approval and acceptance because people like people who are like them
What is the communication accommodation theory (CAT)?
We indicate liking or interest in the other person by mimicking speech patterns
What are the two processes of self disclosure?
- Reaching out to other person
2. Extending yourself through self disclosure
If you self disclose to someone is it likely that they will self disclose back?
Yes
Define assertion.
Assertion is where you stand up for your own beliefs and communicate them but also respect others beliefs and allow them to communicate them also
