Communication Flashcards
What is email?
A method of exchanging messages and files over the internet.
What are the main uses of email?
Personal communication, Professional correspondence, Marketing.
What are email guidelines?
Use acceptable language, clear subject line, professional tone, no offensive content.
Why is email security important?
Protects sensitive information from unauthorized access or alteration.
What is netiquette?
Internet etiquette; respecting others in online communication.
What are email groups?
A set of recipients grouped together for mass communication.
What are the three key email operations?
CC (Carbon Copy), BCC (Blind Carbon Copy), Forwarding.
What is spam?
Unwanted junk mail sent in bulk, often containing ads or phishing attempts.
How can spam emails be recognized?
Spelling errors, generic greetings, urgent requests, suspicious links.
How can spam emails be prevented?
Use spam filters, avoid clicking unknown links, don’t reply to spam.
What is the internet?
A network of networks that allows users to share information and communicate.
What is a blog?
An online journal where users share opinions and updates.
What is a forum?
An online discussion site where users can post messages in threads.
What is a wiki?
A collaborative website where users can add and edit content.
What is a social network?
A platform for users to connect and share content like text, images, and videos.
What is an ISP?
Internet Service Provider; a company that provides internet access.
What is a web browser?
Software that retrieves and displays web content like images, videos, and pages.
What is a URL?
A Uniform Resource Locator; the web address typed into a browser.
What is a search engine?
A tool that helps locate and rank web pages based on search terms.
What are the three stages of search engines?
Crawling, Indexing, Ranking.
How can you evaluate online information?
Check credibility, accuracy, bias, and how up-to-date the info is.
What are some risks of the internet?
Exposure to harmful content, privacy concerns, misinformation.
What is a protocol?
A set of rules that govern communication on a network.
What is HTTP?
Hypertext Transfer Protocol; allows communication between web clients and servers.
What is HTTPS?
A secure version of HTTP that encrypts data for safe browsing.
What is FTP?
File Transfer Protocol; used for uploading and downloading files between computers.
What are SSL & TLS?
Security protocols that encrypt data for secure online communication.
