Communication Flashcards
Characteristics of a task force include:
Short-term objectives.
Problem-solving orientation.
Diversity of skills.
Budget allocation.
A patient no longer requires care at the outpatient clinic.
When should the nurse start preparing the patient’s transition to independence?
Termination discussions need to start before the termination interview. This allows time for the patient to adjust to independence. In some situations, referrals are necessary, or offering an occasional standby meeting may be appropriate to give support as needed. Follow-up phone calls or emails are other interventions that can ease the patient’s transition to independence.
The nurse is meeting via teleconference with a group and discussing the trial-and-error approach to problem solving.
Which statement should the nurse include?
Trial and error is outdated. Evidenced-based practice protocols have replaced it. Trial and error is not evidence-based and is not how evidenced protocols are set.
Decision-making models include:
Pilot projects.
Creativity technique.
Scenario planning.
Worst-case scenario.
Decision tree.
The nurse is participating in a large ad hoc committee to assess morale in the hospital.
To which type of group should the nurse know this committee belongs?
A secondary group is generally larger, more impersonal, and less sentimental than a primary group. Examples are professional associations, task groups, ad hoc committees, political parties, and business groups.
what are the characteristics of therapy groups?
Therapies are based on cognitive–behavioral theories, Therapy groups are characterized by different approaches to psychotherapy—for example, interpersonal groups, existential groups, cognitive–behavioral groups, and psychodrama, Members of therapy groups do not teach one another
Characteristics of creativity techniques
Therapies include discussion about problems and use brainstorming for alternate solutions
Characteristics of social support groups
actively listen to others without offering advice or making judgments
An accrediting agency is scheduled to visit the hospital.
Which group should the nurse anticipate will be brought together to discuss the preparation and plan the course of action?
task force
The nurse is a member of a semiformal group that regularly meets to discuss work-related matters with the management team.
Which formation should the nurse expect as a group member?
structured activities taking up a large portion of the groups meeting time
What is the central belief of helper-therapy
The central belief is that individuals who experience a particular social or health problem have an understanding of the condition that those without it do not
Self-help groups are based on … Give an example of one
the helper-therapy principle/12-step program
The nurse asks a patient, “You said you were frightened yesterday. Tell me how you feel now?”
Which type of therapeutic communication is the nurse using?
The nurse is using open-ended questioning. With this technique, the nurse invites the patient to elaborate and use answers that are longer than one or two words.
The nurse should understand that which work-related group is the most common type?
Committee
Before meeting a patient, the nurse reviews the patient’s demographics, including the patient’s name, address, age, medical history, and social history.
Which phase of the therapeutic relationship is reflected by this action?
Preinteraction
During a staff meeting, the manager asks staff members to identify ways to reduce unnecessary waste of supplies when providing patient care.
Which decision-making technique should the nurse know the manager is using?
Brainstorming
When the patient tells the nurse, “I can’t tell my family that I have cancer,” the nurse replies, “What do you think would be best?”
Which method of therapeutic communication is the nurse using with this patient?
Reflecting
The nurse is instructing at a yoga camp for patients.
Of which type of group is the nurse a member?
The group conducting such a training camp is a teaching group since it is about imparting information to the group or others
A self-help group comes together to …
face a common problem or difficulty.
A therapy group comes together for …
psychotherapy.
A social support group comes together to …
challenge and creatively solve problems that are related to stress.
Numerous subjects are often handled using a group teaching format. These include:
Childbirth techniques.
Exercise for older adults.
Instructions to family members about follow-up care for discharged patients.
To determine informed consent, the nurse asks a patient, “Can you tell me what your surgery will involve?”
Which method of therapeutic communication is the nurse using?
open-ended question
A patient tells that their blood sugar testing results have been very labile. The nurse responds, “It sounds like your blood sugar has been difficult to manage. Can I please see your blood sugar log?”
Which therapeutic communication skill is the nurse displaying during this interaction with the patient?
paraphrasing
