Communication Flashcards
1
Q
Effective verbal communication
A
Tone
Pace
Patients
Volume
Appropriate language
2
Q
Effective non verbal communication
A
Height
Eye contact
Body language
Gestures
Facial expressions
3
Q
Special methods of communication
A
Braille
British sign language
Advocate
Makaton
Pecs
Translater
Interpreter
4
Q
Impact of poor communication
A
Dangers to health
Not able to take in all information
Misunderstanding of information
5
Q
Impacts of good communication
A
Meets the person centred values
Meets the service user/individuals needs
