communication

Question 1

whats communication

Answer 1

exchange of ideas or thoughts between

Question 2

2 advantages of external communication plus explain

Answer 2

brand image n reputation
customer engagement
market awareness
crisis managemtn

Question 3

2 disadvantages of external communication

Answer 3

Can lose control over information( taking stuff out of context)
negative publicity
legal issues(stuff you say can get you in trouble)
Takes time and rescources

Question 4

advantages of internal communication

Answer 4

tasks are done effectively
keeps emloyees connected and belogning
prevent conflict
encourages employees to innovate

Question 5

disadvantages of internal communication

Answer 5

Information overload
misintrepretation can confuse employees
time consuming