communication

Question 1

a physician’s signature is required on which of the following letters?
A. to a medical community committee member
B. confirm a patient’s appointment
C. order for new office supplies
D. collection of delinquent accounts

Answer 1

to a medical community committee member

Question 2

in which of the following situations is it appropriate for a physician to discuss a patient’s information via email?
A. corresponding with a patient’s relative
B. conferring with a patient’s caregiver
C. consulting with another physician
D. discussing with a medical committee member

Answer 2

consulting with another physician

Question 3

HIPAA permits faxes in which of the following situations?
A. sending test results to a patient’s caregiver
B. forwarding care instructions to a nursing home
C. informing a patient’s employer regarding sick time
D. requesting patient’s social security number

Answer 3

forwarding care instructions to a nursing home

Question 4

during directions to fast during lung cancer surgery, a patient stares straight ahead and doesn’t respond. Which of the following statements would be appropriate to make to the patient?
A. “make sure that you follow the instructions”
B. “are you listening? This is important”
C. “do you understand what I’m saying?”
D. “will you repeat to me when you should fast?”

Answer 4

“will you repeat to me when you should fast?”

Question 5

a patient does not speak English has four family members in the room, all attempting to speak at once to the MA. What is the appropriate action to take?

Answer 5

ask for only one person to translate