communication

Question 1

what are 6 types of communication?

Answer 1

verbal, non-verbal, sign language, written, electronic, British sign language

Question 2

what are the positive effects of communication?

Answer 2

better relationships and trust in health care professionals, people feel consulted and reassured to ask questions

Question 3

what are the negative effects of poor communication?

Answer 3

people feel that health improvements are being forced on them, they may not understand the steps to better health or know that support is available.

Question 4

what are some barriers to communication?

Answer 4

home language that isn’t English, intellectual issues such as dementia or autism, hearing or visual loss, anxiety or stress, drug or alcohol problem

Question 5

what are some ways of communicating effectively ?

Answer 5

adapt the needs of each individual, clearly written or spoken, pauses that give time for response, supported by positive body language that indicates the listener is fully engaged.

Question 6

what is non-verbal communication?

Answer 6

leaning forward, nodding, making eye contact, using encouraging facial expressions

Question 7

what is verbal communication?

Answer 7

speaking and listening

Question 8

what is British sign language?

Answer 8

(bsl) is a form of communication for deaf people, simple hand signs for people with communication difficulties because of learning disability