Communicating with Mental Health Patients (Gilderoy Lockhart)

Question 1

What is included in Calgary - Cambridge?

Answer 1

Provides structure and builds relationship
Initiating the consultation 
Gathering information
Explanation and planning 
Closing the session

Question 2

What is the active listening acronym ICE?

Answer 2

Ideas - what does the patient know
Concerns - what concerns have not been considered
Expectations - think about the outcome

Question 3

What aspects are there to Medicines Optimisation?

Answer 3

Medicine related expertise
Personal risk/benefit analysis
Evidence based best practice
Patient responsibility for their own health

Question 4

What is the IGROW model?

Answer 4

Issue - what is the health issue
Goals - what do you want to change
Reality - what is happening now
Options - what could you do differently / what could get in the way
Way forward - how committed are you / action SMART targets

Question 5

What does Hibbard’s health coaching encourage?

Answer 5

Positive psychology
Motivational interviewing
Patient activation