Communicating with children in health care settings Flashcards
What is the three party communication?
Provider
Child
Parent
What are the demographic variables?
Age
Gender
Language
Seeking and providing information by the provider
- Informativeness
- Interpersonal sensitivity
- Partnership building
What is the provider’s role in decision making
Child or parent therapy preference
Child age
Child special needs
What are the demographic variables of parents?
Education level
Race
Financial staus
Seeking and Providing Information
Illness Managment
Child exclusion
Question Asking
Parent’s decision making?
Agenda
Parent vs. Child
Parent vs. Provider
Child involvment
What are the child demographic variables?
Age
Education level
Gender
Race
Seeking and providing information
Nonverbal cues Normalcy statements Environment Responsiveness to questions Initiating questions
Child decision making
Age-therapy correlation
Agenda
Child vs. provider
Child vs. parent
Variables that impact outcomes
Patient Satisfaction
Future Health Behaviors
Relationship Building
Provider friendliness Trust Credibility Rapport Respect
Demonstration of Effort and Competence
50% parent adn 20% children
Information exchange
Listen, understandable, straightforward, clear explanations, complete information
Availability
Easily accessible