Communicating Effectively Flashcards
Aggressive
Overly forceful, pushy, or hostile.
Passive
Unwilling or unable to express thoughts and feelings in a direct or firm manner.
Assertive
Expressing your views clearly and respectfully.
I Message
A statement that focuses on your feelings rather than on someone else’s behavior.
Active Listening
Paying close attention to what someone is saying and communicating.
Body Language
Nonverbal communication through gestures, facial expressions, behaviors, and posture.
Relationship
A bond or connection you have with other people.
Citizenship
The way you conduct yourself as a member of the community.
roles
The parts you play in your relationships.
Cooperation
Working together for the good of all.
compromise
A problem-solving method in which each participant gives up something to reach a solution that satisfies everyone.
Prejudice
An unfair opinion or judgment of a particular group of people.
Stereotype
Exaggerated or oversimplified beliefs about people who belong to a certain group.
Tolerance
The ability to accept others’ differences.
Bullying
Deliberately harming or threatening another person who cannot easily defend himself or herself.
