Commonwealth Skills

Question 1

CREATIVITY AND INNOVATION

Answer 1

Employs originality, inventiveness, and
resourcefulness in the workplace

Question 2

CRITICAL THINKING AND PROBLEM-SOLVING

Answer 2

Uses sound reasoning to analyze problems,
evaluate potential solutions, and implement effective courses of action

Question 3

INITIATIVE AND SELF-DIRECTION

Answer 3

Independently looks for ways to improve the workplace and accomplish tasks

Question 4

INTEGRITY

Answer 4

Complies with laws, procedures,
and workplace policies; demonstrates
honesty, fairness, and respect

Question 5

WORK ETHIC

Answer 5

Consistently works to the best of
one’s ability and is diligent, dependable,
and accountable for one’s actions

Question 6

CONFLICT RESOLUTION

Answer 6

Negotiates diplomatic solutions to interpersonal and workplace issues

Question 7

LISTENING AND SPEAKING

Answer 7

Listens attentively and asks questions to clarify meaning; articulates ideas clearly in a manner appropriate for the setting and audience

Question 8

RESPECT FOR DIVERSITY

Answer 8

Values individual differences and works collaboratively with people of diverse backgrounds, viewpoints, and experiences

Question 9

CUSTOMER SERVICE ORIENTATION

Answer 9

Anticipates and addresses the needs of customers and coworkers, providing thoughtful, courteous, and knowledgeable service

Question 10

TEAMWORK

Answer 10

Shares responsibility for collaborative work and respects the thoughts, opinions, and contributions of other team members

Question 11

BIG PICTURE THINKING

Answer 11

Understands one’s role in fulfilling the
mission of the workplace and considers the social, economic, and environmental impacts of one’s actions

Question 12

CAREER AND LIFE MANAGEMENT

Answer 12

Plans, implements, and manages personal and professional development goals
related to education, career, finances, and health

Question 13

CONTINUOUS LEARNING AND ADAPTABILITY

Answer 13

Accepts constructive feedback well and is open to new ideas and ways of doing things; continuously develops professional skills and knowledge to adjust to changing job requirements

Question 14

EFFICIENCY AND PRODUCTIVITY

Answer 14

Plans, prioritizes, and adapts work goals to manage time and resources effectively

Question 15

INFORMATION LITERACY

Answer 15

Locates information efficiently, evaluates
the credibility and relevance of sources and facts, and uses information effectively to accomplish work-related tasks

Question 16

INFORMATION SECURITY

Answer 16

Understands basic Internet and email
safety and follows workplace protocols to maintain the security of information, computers, networks, and facilities

Question 17

INFORMATION TECHNOLOGY

Answer 17

Maintains a working knowledge of devices, resources, hardware, software, systems, services, applications, and IT conventions

Question 18

JOB-SPECIFIC TOOLS AND TECHNOLOGIES

Answer 18

Knows how to select and safely use industry-specific technologies, tools, and
machines to complete job tasks effectively

Question 19

MATHEMATICS

Answer 19

Applies mathematical skills to complete tasks as necessary

Question 20

PROFESSIONALISM

Answer 20

Meets organizational expectations regarding work schedule, behavior, appearance, and communication

Question 21

READING AND WRITING

Answer 21

Reads and interprets workplace
documents and writes effectively

Question 22

WORKPLACE SAFETY

Answer 22

Maintains a safe work environment by
adhering to safety guidelines and identifying risks to self and others