Comm. & Soc. Serv. Final

Question 1

5 Parts of working with others

Answer 1

Coordination
Communication
Collaboration
Networking
Partnerships

Question 2

2 Factors of communication

Answer 2

• Sharing of information, that does not require any joint activity.
• It is important to know the other agency’s programs, mission statement, and policies.

Question 3

Networking is…

Answer 3

Meeting others and exchanging information, contacts and experiences for professional purposes

Question 4

Coordination involves…

Answer 4

joint activity, but it allows individual organizations to maintain their own sets of goals, expectations and responsibilities.

Question 5

Collaboration is…

Answer 5

an arrangement between 2 or more agency’s with mutually established goals and are working together to meet them.

Question 6

Partnerships are…

Answer 6

Contractual relationship between 2 or more parties. Each party has stated responsibilities and rights.

Question 7

Reasons to Work Together

Answer 7

Required for funding
Avoid duplicating of services
Generates support instead of public criticism
Enhance services
Strengthen the organization
Benefits client
Attractive to potential donors

Question 8

What is FNS?

Answer 8

Food and Nutrition Service

Provide children and low-income people with access
to food, a healthful diet, and nutrition education in a
manner that supports American agriculture and
inspires public confidence.

Question 9

What is SNAP?

Answer 9

Supplemental Nutrition Assistance Program

help low-income families and individuals supplement their food budget by providing an Electronic Benefits Transfer card which is used like a debit card to purchase food at authorized retail stores.

Question 10

What is CACFP?

Answer 10

Child and Adult Care Food Program CACFP reimburses providers for nutritious meals served to eligible children and adults who attend daycare.

Question 11

What is SFSP?

Answer 11

Summer Food Service Program

SFSP provides reimbursable nutritious meals to children during the summer and other extended school breaks at feeding sites in areas of economic need.

SFSP draws children to supervised activities that are safe, fun, healthy and educational.

Question 12

Advocacy is …?

Answer 12

Defending clients rights

Pleading a clients cause

Battling oppression

Promoting justice (social/economic)

Question 13

Types of Advocacy

Answer 13

Case Advocacy:

Case may be an individual, family or small group.

Cause Advocacy:

Involves a larger client group
Affects multiple groups
Often encounters resistance because it entails significant change

Question 14

Goals of Case Advocacy

Answer 14

To influence other’s decisions
Effective intervention
Alter social circumstances

to make sure that a client receives the services that he/she needs

Question 15

How do you investigate the complete situation?

Answer 15

1. Understand the range of services offered.
2. Learn if there is an appeal process.
3. Learn the complete story.
4. Does the client want you to intervene?
5. Are there risk involved?

Question 16

Advocacy Techniques

Answer 16

Allow the other organization to “save face”
Does the worker have discretion?
Demonstrating the exception
Ask to see agency policies
Ask for the supervisor

Question 17

What is the United Way organization?

Answer 17

A volunteer-led, nonprofit organization located in a geographic community that seeks and addresses the root causes of key issues, is accountable for stewardship of resources, and is accountable for short-term & long-term results.

Question 18

What question should you ask before planning?

Answer 18

Does this grant fit with our goals?
Does it conflict with our mission?  
How much of our resources will be needed?
     Human
     Financial
     Time

Question 19

Things to think about for Grant planning.

Answer 19

Deadlines
The process: How does the grant maker want you to proceed?
The application/forms
Community/population information
Who?
What?
Where?
When?
Why?
How?

Question 20

Social Service Ministry: The Roadmap

Answer 20

Summary
Introduction
Problem Statement/Needs Assessment
Objectives/Expected Outcomes
Methods/Plan for change
Evaluation
Future funding
Budget

Question 21

Develop a problem statements

Answer 21

Describes an existing situation or condition and its effects on people.
Which people?
What situation?
What’s the current climate?

Question 22

Creating Objectives

Answer 22

Describe the change in the specific condition or situation or the effects on people.