COME DINE WITH ME Flashcards
What is the catering industry?
A service industry involved in providing food and beverages for people at work, at school in events.
List catering establishments
Fast Food restaurants, cafes, prisons, hospitals, hotels etc
What are profit ventures?
Ventures that seek profit.
What are non-profit ventures?
Ventures that seek donations rather than investment focus on the organisation’s social, not financial, impact.
How do hospitality services contribute to the economy?
Ventures that operate for profit contribute to the economy with paid taxes from workers and the purchasing of food supplies from other businesses.
How do hospitality services contribute to the society?
Not-for-profit organisations provide essential social contributions
List key characteristics that are important in the hospitality establishment?
Hygiene, respect, communication etc
What does back of house refer to?
The behind-the-scenes areas that customers usually do not see e.g. food prep
What does front of house refer to?
Areas where direct customer contact occurs e.g. taking orders
Role of the head waiter?
Organises service staff allocates tables for bookings ,and greets guests
Role of the head chef
Manages the whole operation of the kitchen, plans menus and trains staff
List injuries that occur in the food service and catering industry
Burns, slips, falls, cuts
What is a microbe?
A microscope organism that occurs naturally within the environment. There are 3 types of microorganisms involved in the spoilage of food: moulds, bacteria, and yeasts
What are enzymes?
Substances found naturally in the living things that speed up the rate if chemical reactions within cells, causing deterioration and breakdown of fresh food
What are the principles of food preservation?
R- Removal of moisture and air, A- additions of chemicals, C- control of temperature, E- exclusion of air