COM FINAL Flashcards
Are compelling stories persuasive? Why?
Compelling stories are also persuasive because audiences tend to respond to narratives that resonate with their own experiences.
What are the characteristics of a good story?
Good stories are realistic.
Good stories are relevant and have value for audiences.
Good stories are coherent.
Good stories are interactive.
Good stories have memorable takeaway lessons.
Most common type of business and professional presentations
Sales presentations and proposals.
Briefings
Team presentations, such as symposiums and panel discussions.
Special occasion speeches.
Linear Framework
a clear and fact-based approach to organizing a speech that follows a straightforward pattern: preview main points, discuss one point at a time, and summarize each point.
Configural Framework
is an approach to organizing a speech that is relatively indirect, relies on speaker self-disclosure, allows the audience to engage with the speaker, and asks audience members to impose their own structure and meaning onto the presentation.
Features of Presentational Context
A critical step in speech preparation is audience analysis, or the systematic gathering of information about an intended audience. You must also evaluate your speaking environment, including the size of the audience, physical setting for a presentation, and so on.
Build support for you and your ideas by using evidence that is credible, appropriate, and tailored to your audience.
How to begin your presentation
Begin all presentations by determining not only your general purpose but also your specific purpose and thesis statement.
A specific purpose is a clear, concrete one-statement sentence that identifies what you want your audience to know, believe, or do.
A thesis statement is a concise summary of the central message of your speech, stating your speech’s most essential points.
Ways for the audience to help remember you and your message
Keep it simple.
Keep it concrete.
Be repetitive and redundant.
Elicit active responses.
Use familiar and relevant examples.
Use transitions and signposts.
When do teams make sense?
Organizations use teams to make complex tasks more doable and a large workforce more manageable. Teams also offer greater workforce flexibility and focus and a sense of commitment and ownership.
When do teams not make sense?
when a particular task can be better accomplished by one individual, among other factors.
What makes a team work
A group of people becomes a team when they share a common purpose or goal. Unlike groups, team members are carefully chosen for the particular and complementary skills that allow the team to achieve or complete complex goals and tasks.
Why do some teams fail?
Team members don’t know what to do.
Employees and managers mistrust teams.
Team training is expensive, is time consuming, and takes effort.
The team lacks urgency.
Team members have other priorities.
One bad apple can spoil the team.
How to participate more effectively as a team member?
am members can make a difference by contributing to the team’s work, communicating effectively with teammates, keeping the team on track, demanding quality, and bringing with them special talents and skills important to the task.
Workplace meeting important functions
Provide a forum to disseminate and explain complex information.
Encourage brain storming and problem solving.
Help to coordinate the organization’s activities.
Stimulate relationship development and relieve boredom.
Promote “buy in” or commitment to company decisions.
When a meeting is inappropriate
here is no reason to meet.
The objectives can be better accomplished in another way.
Decisions aren’t likely to be converted into action.
Two heads aren’t better than one.
A decision must be made now.
What does it take to plan a successful meeting?
Identify your objectives.
Choose your participants.
Set an agenda.
Schedule the meeting.
Send reminders.
Prepare to take minutes.
Prepare for virtual meetings.
How to conduct a follow up?
follow up by providing the meeting minutes, monitoring the progress of follow-up tasks, evaluating the outcomes of the meeting, and preparing the next agenda as needed.
