College Complaint Process Flashcards
Who are the people involved in the Health Professions Appeal and Review Board proceeding?
3 board members
Complainant
Member
A representative from the Regulatory College
TRUE or FALSE:
The HPARB is very similar to a civil proceeding wherein comments from the complainant and the member can be made, as well as cross-examination to justify the adequacy of the ICRC.
FALSE.
Cross-examination is NOT done.
What is judged by the HPARB proceeding?
(A) The adequacy of the investigation of the complaint by the ICRC
(B) The reasonableness of the committee’s **decision **
TRUE or FALSE:
The members of Inquiries, Complaints and Reports Committee is selected by the Ministry of Health.
FALSE.
The ICRC is comprised of both public and
professional members of the Council.
TRUE of FALSE:
To file a complaint against a Massage Therapist, one must go directly to the ICRC to have them investigate the complaint.
FALSE.
The complaint is the one who files Registrar with the ICRC.
A complaint filed against a member must be written ____________ and must be investigated within ___ days.
Written or recorded on a permanent medium, e.g. disc
Investigated within 150 days
Within ____ days, the Registrar gives the member notice of the complaint and that the panel is investigating the matter and informs the member that they may respond in writing.
14 days
What is the Alternative Dispute Resolution for?
It is for mediation, conciliation, negotiation, or any other means of facilitating the resolution of issues in dispute.
What kinds of complaints cannot be referred to an ADR (Alternative Dispute Resolution) process?
Serious allegations of professional misconduct, such as sexual abuse
Allegations of dishonesty or fraud
TRUE or FALSE:
The Facilitator of the ADR is a neutral person outside of the College Committee or College staff.
TRUE.
The College pays even for any reasonable costs and expenses of the Facilitator.
A specified allegation of the member’s professional misconduct or incompetence is referred to the ___________ if the allegation is related to the complaint or the report.
Discipline Committee
For proceedings involving incapacity complaints, it is referred to _________________.
Another panel of the ICRC