College Complaint Process Flashcards

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1
Q

Who are the people involved in the Health Professions Appeal and Review Board proceeding?

A

3 board members

Complainant

Member

A representative from the Regulatory College

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2
Q

TRUE or FALSE:

The HPARB is very similar to a civil proceeding wherein comments from the complainant and the member can be made, as well as cross-examination to justify the adequacy of the ICRC.

A

FALSE.

Cross-examination is NOT done.

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3
Q

What is judged by the HPARB proceeding?

A

(A) The adequacy of the investigation of the complaint by the ICRC
(B) The reasonableness of the committee’s **decision **

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4
Q

TRUE or FALSE:

The members of Inquiries, Complaints and Reports Committee is selected by the Ministry of Health.

A

FALSE.

The ICRC is comprised of both public and
professional members of the Council.

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5
Q

TRUE of FALSE:

To file a complaint against a Massage Therapist, one must go directly to the ICRC to have them investigate the complaint.

A

FALSE.

The complaint is the one who files Registrar with the ICRC.

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6
Q

A complaint filed against a member must be written ____________ and must be investigated within ___ days.

A

Written or recorded on a permanent medium, e.g. disc
Investigated within 150 days

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7
Q

Within ____ days, the Registrar gives the member notice of the complaint and that the panel is investigating the matter and informs the member that they may respond in writing.

A

14 days

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8
Q

What is the Alternative Dispute Resolution for?

A

It is for mediation, conciliation, negotiation, or any other means of facilitating the resolution of issues in dispute.

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9
Q

What kinds of complaints cannot be referred to an ADR (Alternative Dispute Resolution) process?

A

Serious allegations of professional misconduct, such as sexual abuse

Allegations of dishonesty or fraud

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10
Q

TRUE or FALSE:

The Facilitator of the ADR is a neutral person outside of the College Committee or College staff.

A

TRUE.

The College pays even for any reasonable costs and expenses of the Facilitator.

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11
Q

A specified allegation of the member’s professional misconduct or incompetence is referred to the ___________ if the allegation is related to the complaint or the report.

A

Discipline Committee

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12
Q

For proceedings involving incapacity complaints, it is referred to _________________.

A

Another panel of the ICRC

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