Collaborative Problem Solving Flashcards
The key to metacognition is asking yourself _________ questions.
a. self-aware b. open-ended c. self-reflective
c.
self-reflective
Methods such as thinking aloud, using writing, and taking notes from memory can help you when you are _________.
a. testing yourself b. taking a timeout c. reviewing your exam
a.
testing yourself
This technique ensures that you are actively engaging with the material as you are reading and taking notes.
a. Organizing your thoughts b. Taking notes from memory c. Summoning your prior knowledge
b.
Taking notes from memory
__________ helps you take the time to be introspective and honest with yourself about your comprehension.
a. Organizing your thoughts b. Asking yourself questions c. Summoning your prior knowledge
b.
Asking yourself questions
When you’re learning, it’s important to periodically _________to make sure you’re engaging in metacognitive strategies.
a. take a timeout b. organize your thoughts c. summon your prior knowledge
a.
take a timeout
_______ helps you organize your thoughts and assess what you know.
a. Writing b. Reading c. Speaking
a.
Writing
_______ is when you talk through your material and verbalize your thoughts to help you make more sense of the material and internalize it more deeply.
a. Thinking aloud b. Asking yourself questions c. Summoning your prior knowledge
a.
Thinking aloud
Using concept maps or graphic organizers is another great way to visualize material and see the connections between the various concepts you are learning is considered _________.
a. writing b. asking questions c. organizing your thoughts
c.
organizing your thoughts
Before you begin to study, look at the topic that is covered and ask yourself what you know about it already. This is known as:
a. Thinking aloud b. Asking yourself questions c. Summoning your prior knowledge
c.
Summoning your prior knowledge
This type of thinking is reflective and useful for judgments in unfamiliar situations, for processing abstract concepts, and for deliberating when there is time for planning and more comprehensive consideration.
a. Analytical thinking b. Innovative thinking c. System 1 thinking d. System 2 thinking
d.
System 2 thinking
This type of thinking aids you in supporting daily activities and making quick decisions.
a. Adaptive thinking b. Creative thinking c. System 1 thinking d. System 2 thinking
c.
System 1 thinking
NCOs solve problems by visualizing information given, details, and situations from different points of view using:
a. Adaptive thinking b. Analytical thinking c. Creative thinking d. Reflective thinking
b.
Analytical thinking
This type of thinking is employed in complex, challenging, and often stressful situations.
a. Adaptive thinking b. Creative thinking c. Innovative thinking d. Reflective thinking
a.
Adaptive thinking
A goal of deliberate practice is to develop habits that operate expertly and automatically through:
a. Immediacy b. Focused feedback c. Focus on weakness d. Repetition
d.
Repetition
Providing constructive criticism to a learner at regular intervals is characterized as this type of deliberate practice.
a. Immediacy b. Focused feedback c. Focus on weakness d. Repetition
b.
Focused feedback
New and better ideas that may dismantle the existing structure of the organization are:
a. Advancement innovations b. Efficiency innovations c. Evolutionary innovations d. Revolutionary innovations
d.
Revolutionary innovations
Cutting costs, reduce cycle time, and improving quality are examples of:
a. Advancement innovations b. Efficiency innovations c. Evolutionary innovations d. Revolutionary innovations
b.
Efficiency innovations
Innovations focused on identifying areas that represent something “distinctly new and improved” are:
a. Advancement innovations b. Efficiency innovations c. Evolutionary innovations d. Revolutionary innovations
c.
Evolutionary innovations
The creation of the wheel, telephone, automobile, and internet are all types of:
a. Analytical thinking b. Critical thinking c. Innovative thinking d. Reflective thinking
c.
Innovative thinking
Keeping an open mind, employing active listening, and encouraging fresh perspectives to generate new and improved systems, processes, and solutions are part of:
a. Adaptive thinking b. Creative thinking c. Innovative thinking d. Reflective thinking
b.
Creative thinking
In this domain, decisions are unquestioned because all parties share a common understanding of the issue or problem.
a. Chaotic Domain b. Complex Domain c. Complicated Domain d. Simple Domain
d.
Simple Domain
This is the domain of “known-unknowns”:
a. Chaotic Domain b. Complex Domain c. Complicated Domain d. Simple Domain
c.
Complicated Domain
In this domain, problems require straightforward management and monitoring.
a. Chaotic Domain b. Complex Domain c. Complicated Domain d. Simple Domain
d.
Simple Domain
In the Complex Domain, leaders must:
a. analyze, sense, and respond b. categorize, probe, and act c. probe, sense, and respond d. sense, probe, and respond
c.
probe, sense, and respond
In this domain there may be multiple right answers, many of which may be excellent.
a. Chaotic Domain b. Complex Domain c. Complicated Domain d. Simple Domain
c.
Complicated Domain
Leaders must sense, analyze, and respond to problems in this domain:
a. Complex Domain b. Complicated Domain c. Chaotic Domain d. Simple Domain
b.
Complicated Domain
The “Domain of Novel Practices” is the:
a. Chaotic Domain b. Complex Domain c. Complicated Domain d. Simple Domain
a.
Chaotic Domain
In this domain, it is identified that “there are things we don’t know that we don’t know”:
a. Chaotic Domain b. Complex Domain c. Complicated Domain d. Simple Domain
b.
Complex Domain
Leaders must act, sense, and respond to problems in this domain.
a. Chaotic Domain b. Complex Domain c. Complicated Domain d. Simple Domain
a.
Chaotic Domain
The process of describing and interpreting a stated problem to arrive at a problem statement is ___________.
a. Problem Solving b. Problem Framing c. Root Cause Analysis
b.
Problem Framing
A technique designed to stimulate a chain reaction of ideas relating to a problem.
a. Brainstorming b. Withholding judgment c. Encouraging freewheeling
a.
Brainstorming
___________ are inevitable when participants bring their various expertise and experience to a problem.
a. Poor outcomes b. Differing objectives c. Differing perspectives
c.
Differing perspectives
Structured, unstructured, and silent approaches are all ___________.
a. brainstorming session rules b. brainstorming session techniques c. brainstorming session best practices
b.
brainstorming session techniques
The _________ aids in determining the cause-effect relationships in a problem or a failure event.
a. five-why method b. fish bone diagram c. decision analysis matrix tool
a.
five-why method
The diagram used to depict the relationship between specific categories of process inputs and the undesirable output is known as the __________.
a. five-why method b. fish bone diagram c. decision analysis matrix tool
b.
fish bone diagram
The ___________ is particularly powerful where you have a number of good alternatives to choose from, and many different factors to take into account.
a. five-why method b. fish bone diagram c. decision analysis matrix tool
c.
decision analysis matrix tool
A _______ is a tendency, inclination, or prejudice toward or against something or someone.
a. bias b. belief c. decision
a.
bias
When ________________, the first thing to keep in mind is the more the better.
a. generating solutions b. implementing options c. measuring effectiveness
a.
generating solutions
ou should identify whether or not the results being achieved are fixing the problem, and if not ___________ is required.
a. reporting b. monitoring c. implementation
b.
monitoring
The key to successful implementation is ___________________.
a. brainstorming b. withholding judgment c. planning and preparation
c.
planning and preparation
_________ is a communication process involving two or more people/groups where the parties have a degree of difference in positions, interests, goals, values, or beliefs or the parties strive to reach an agreement on issues or course of action.
a. Trust b. Arguing c. Negotiation
c.
Negotiation
Defining the problem and identifying possible resources are all ________ to potentially solve a problem.
a. ideas b. options c. powers
b.
options
When you trust the person or group with whom you are engaged in negotiations, you believe the ___________they present is truthful and accurate.
a. power b. options c. information
c.
information
Coercive, Reward, Connection, and Legitimate power are considered ________ powers.
a. Trust b. Position c. Personal
b.
Position
Referent, Information, and Expert power are considered ________ powers.
a. Trust b. Position c. Personal
c.
Personal
The foundation of relationships with others and faith in a system is called ___________.
a. trust b. friendship c. negotiation
a.
trust
A _________ is an alternative that, should negotiations fail, you are willing and able to execute without the opposite negotiator’s participation or permission.
a. BATNA b. position c. solution
a.
BATNA
Depending on the stakes and situation, this approach places more importance on reaching an outcome, solution, or resolution.
a. Task Orientation b. People Orientation c. Individual Orientation
a.
Task Orientation
The _________strategy depends heavily on each party’s collaborative efforts and desire to achieve a mutually satisfactory outcome.
a. Team Negotiation Strategy b. Individual Negotiation Strategy c. Cooperative Negotiation Strategy
c.
Cooperative Negotiation Strategy
This approach centers on the relationship that exists between the individuals or groups involved.
a. Task Orientation b. People Orientation c. Individual Orientation
b.
People Orientation
________ means that it is good timing to negotiate.
a. Ripeness b. Readiness c. Decisiveness
a.
Ripeness
The capacity of parties to decide it is in their best interest to negotiate an agreement rather than to continue a dispute.
a. Readiness b. Willingness c. Preparedness
a.
Readiness
__________negotiations are usually over a single-issue and considered win-lose.
a. Decisive b. Integrative c. Distributive
c.
Distributive
