CNT 104 Final Exam Flashcards

1
Q

In which situation would an ESD strike potentially cause harm to the PC?

-when replacing a mechanical hard drive with an M.2 SSD

-when installing an additional display in a workplace cubicle

-when using a grounded mat and working on a computer on an ungrounded workbench

-when installing a dual-voltage power supply

A

when replacing a mechanical hard drive with an M.2 SSD

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2
Q

In which situation would an ESD strike potentially cause harm to the PC? (Other case)

-when installing an additional display in a workplace cubicle

-when replacing high voltage laser printer parts

-while attaching speakers to a surround sound card

-when installing RAM

A

when installing RAM

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3
Q

A person has started a new technical job. In which situation would ESD be an issue?

-when installing a processor

-when using a grounded mat and working on a computer on an ungrounded workbench

-when installing a dual-voltage power supply

-while exchanging one laptop AC adapter with one that is not from the original equipment manufacturer

A

when installing a processor

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4
Q

A person has started a new technical job. In which situation would ESD be an issue?
Other case

when installing RAM

when installing an additional display in a workplace cubicle

when replacing high voltage laser printer parts

while attaching speakers to a surround sound card

A

when installing RAM

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5
Q

A technician is about to begin preventive maintenance on a company PC. In which situation would ESD be an issue?

when replacing a motherboard

while attaching speakers to a surround sound card

when using a grounded mat and working on a computer on an ungrounded workbench

when installing a dual-voltage power supply

A

when replacing a motherboard

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6
Q

An instructor has given a student an assignment to assemble a PC. In which situation should the student be aware that ESD is an issue?

when installing RAM

when working in a corporate environment that has carpet installed under tower PCs

when using a grounded mat and working on a computer on an ungrounded workbench

when installing a dual-voltage power supply

A

when installing RAM

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7
Q

An instructor has given a student an assignment to assemble a PC. In which situation should the student be aware that ESD is an issue? Other Case

when walking across a carpeted area and
then touching a keyboard that is attached to a tower PC

when installing a UPS

when working in a corporate environment that has carpet installed under tower PCs

when replacing a mechanical hard drive with an M.2 SSD

A

when replacing a mechanical hard drive with an M.2 SSD

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8
Q

What two motherboard components control the system boot operations? (Choose two.)

BIOS chip
UEFI chip
Northbridge chip
Southbridge chip
CPU

A

Bios Chip and UEFI chip

explanation: System boot services are provided by the motherboard BIOS and UEFI chips

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9
Q

A technician is upgrading an ATX motherboard with another ATX motherboard. Which component might be affected by this and need to be upgraded and bought as an additional purchase?

BIOS
chipset
CMOS battery
CPU
PCIe adapter

A

CPU
Explanation: The motherboard, CPU, and power supply must be compatible.

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10
Q

A customer has requested that a PC be built that will support eSATA. Which component should be checked to be sure that this feature is supported?

CPU
chipset
hard disk
RAM module

A

chipset
Explanation: The chipset on a motherboard consists of integrated circuits that control how system hardware interacts with the CPU and motherboard. It also provides the capability and features needed, such as the maximum memory supported on the motherboard, multiple USB ports, eSATA connections, surround sound, and video.

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11
Q

Which memory module used to hold instructions for booting a PC and loading the OS, but is still used on adapters even though the memory contents cannot be changed?

RAM
ROM
cache
main memory

A

ROM
explanation: ROM stands for Read only memory

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12
Q

What is a characteristic of DDR SDRAM?

It transfers data twice per clock cycle compared to once per clock cycle for SDRAM.

DDR SDRAM modules have double the number of pins of SDRAM memory modules.

It is dynamic memory whereas SDRAM is static memory.

It operates at double the voltage of SDRAM memory.

A

It transfers data twice per clock cycle compared to once per clock cycle for SDRAM.

Explanation: DDR SDRAM transfers data twice per clock cycle, whereas SDRAM transfers data once each clock cycle. Both DDR SDRAM and SDRAM are forms of dynamic memory. The difference in data transfer rate between DDR SDRAM and SDRAM is not determined by the number of pins, nor the operating voltage.

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13
Q

What are two safety hazards when dealing with laser printers? (Choose two.)

high voltage
hot components
heavy metals
proprietary power bricks
unwieldy card cages

A

high voltage
hot components

Explanation: Laser printers require high voltage when initially powered on and to charge the drum in preparation for writing data to the drum. This high voltage requirement is why most laser printers are not normally connected to a UPS. A laser printer also has a fuser assembly used to apply heat and pressure to the toner to permanently attach it to the paper. The laser printer must be unplugged and the fuser assembly must be allowed to cool before working inside the printer.

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14
Q

Which component requires a technician to install screws externally through the PC case?

RAM
CPU
motherboard
power supply

A

power supply

Explanation: The power supply commonly has four screws that attach from outside the case through case holes into screw holes on the power supply.

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15
Q

A technician is installing an internal HDD. To which motherboard connector will the technician connect the data cable?

ATX
PCI
PWR_SW
SATA

A

SATA
Explanation: Internal hard drives are commonly SATA drives that have a data cable that extends from the drive to a motherboard SATA connector..

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16
Q

Refer to the exhibit. A technician has been asked to install a video card. Which section of the motherboard will the technician use to install the card?

There was an image of a motherboard and other compotents in it.

section A
section B (Sata ports)
section C (ram slots)
section D

A

section D
Explanation: Graphics cards, also known as video cards, are installed into a PCIe x16 expansion slot. The expansion slots on a motherboard are located near the motherboard ports.

17
Q

When a PC is being assembled, what component is connected to the motherboard with a SATA cable?

the optical drive
the network interface card
the video card
the power supply

A

the optical drive

Explanation: SATA cables, or serial ATA cables, are used to carry data from drives to the motherboard.

18
Q

A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?

The computer automatically boots into Safe Mode and displays a warning on the screen.

The screen flashes with a red background and displays a warning message.

The computer emits a pattern of beeps indicating the failing device.

The computer returns an error message that indicates the I/O address of the failing device.

A

The computer emits a pattern of beeps indicating the failing device.

Explanation: Beep codes are a result of POST and these vary between computer vendors based on what BIOS is installed.

19
Q

Which three features can be configured in the BIOS settings to secure a computer? (Choose three.)

MAC filtering
drive encryption
TPM
file encryption
TKIP key
passwords

A

drive encryption
tpm
passwords

Explanation: Passwords, drive encryption, and TPM are BIOS configurable security features. File encryption, TKIP key, and MAC filtering are security features not configured within BIOS.

20
Q

What is the purpose of RAID adapters?

to allow older PCI technology expansion slots to be used

to provide enhanced audio and graphic capabilities

to connect multiple storage devices for redundancy or speed

to connect peripheral devices to a PC to improve performance

A

to connect multiple storage devices for redundancy or speed

Explanation: RAID 0 allows “striping” or writing data across two hard drives, but provides no redundancy. The other RAID versions provide redundancy.

21
Q

When a new motherboard is being installed, between which two components must thermal compound be applied? (Choose two.)

CPU
RAM
chassis
heat sink
chipset
motherboard

A

CPU
Heat sink

Explanation: You must apply thermal compound between the new CPU and the heat sink/fan assembly to avoid overheating the CPU. The thermal paste helps to conduct heat from the CPU to the heat sink.

22
Q

What is the purpose of a Safety Data Sheet?

to specify procedures for dealing with potentially hazardous materials

to specify procedures in designing and building common computer systems

to specify procedures for the operation of sensitive components and prevention of electrostatic discharge

to specify procedures in the use of humidity control and prevention of moisture damage

A

to specify procedures for dealing with potentially hazardous materials

Explanation: A Safety Data Sheet is a fact sheet that summarizes information about material identification, including hazardous ingredients that can affect personal health, fire hazards, and first-aid requirements. The SDS explains how to dispose of potentially hazardous materials in the safest manner.