CNL Exam Flashcards
vertical leadership
-hierarchical
-management at the top, clearly outlined chain of command
-authority and decision making is at the top
horiztonal leadership
-chain of command is limited
-dept managers can make decisions
-collaboration, and contribution is encouraged
7 leadership styles
charismatic
bureaucratic
autocratic
consultative
participatory
democratic
laissez-faire
what type of leadership style is this?
“depends upon personal charisma to influence people, engage followers and relates to one group rather than organization at large”
charismatic
what type of leadership style is this?
“follows org rules exactly and expects everyone else to do so. May engender respect, but may not be conducive to change”
bureaucratic
what type of leadership style is this?
“makes decisions independently and strictly enforces rules. Most effective in crisis situations, can have difficulty gaining commitment from staff”
autocratic
wha type of leadership style is this?
“presents a decision and welcomes input and questions although decisions rarely change. Most effective when gaining support of staff is critical to success of proposed changes”
consultative
what type of leadership style is this?
“presents a potential decision and then makes a final decision based on input from staff or teams. Time-consuming, may result in compromises, but can make staff feel motivated”
participatory
what type of leadership style is this?
“presents a problem and asks staff or teams to arrive at a solution, although the leader usually makes final decision. Can delay decision making but staff and teams can be more committed to solution because of their input”
democratic
what type of leadership style is this
“exerts little direct control but allows employees/teams to make decisions with little interference. may be effective leadership if teams are highly skilled and motivated, but can also be the product of poor mgmt skills and little being accomplished”
laissez faire
who came up with the theory of interpersonal relations
peplau
what are the 4 phases of peplau’s interpersonal relations theory?
orientation
identification
exploitation
resolution
describe the 4 phases of peplau’s theory on interpersonal relations
orientation: patient seeks help, nurse determines patient’s need for assistance
identification: nurse helps patient to identify who can help, sets goals for care
exploitation: patient receives care from nurse
resolution: care is complete, relationship ends
what is the transformational leadership theory?
leader leads change through showing respect and consideration for individuals, challenging them intellectually, and inspiring and influencing them
lead through example
identify what needs change and work with other members of team to inspire them and motivate them to find solutions
Lewin’s change theory: what are the 3 phases
unfreezing (letting go of old habits)
changing: making change to healthier habit
refreezing: implements change as new habit permanently
change theory: what are driving forces
those that support change or push patients toward understanding necessary changes
(i.e. breathing easier for smokers)
change theory: restraining forces
work against driving forces and inhibit change
(i.e. living with people who smoke)
change theory: equilibrium
driving and restraining forces are of equal strength
why do nurses use maslow’s hierarchy of needs
helps determine priorities for patients based on whether needs are fulfilled
maslow’s hierarchy of needs
base: physiological needs
safety
psychological of emotional needs
self-esteem
self-actualization
*goals should match where patient is
systems thinking
concerned with how each part of the environment comes together to affect other parts and the overall system
how do nurses use systems thinking
think about the organization more broadly, what are the interconnected groups and frameworks that make the unit or org run smoothly
circular process - systems support and interact with one another
what is required for systems thinking
collaboration w/ interdisciplinary team
complexity theory
-behavior of the complex group/system and ability to self-organize as a whole may be different from individual behavior and results from interactions adaptation
-outcomes are dependent on the interactions that occur and cannot be predicted
system will evolve in its own way - no one can have complete control
rational organizational theory
provides a framework and structure for making decisions and focuses on the on logical/rational decisions necessary to reach goals
steps in rational organizational theory
determine goals/desired outcomes
collect data
brainstorm to determine possible actions
determine positive and negatives for each action
reach a decision
implement changes
analyze outcomes
contingency theory
theory of organizational behavior that states that there is no one best method of organizing a company, corporation, or business but that organization is contingent on a number of factors, so what works in one may not work in another
crisis theory
how patients respond to crisis situations that interrupt their current practices of self care
chaos theory
even with the most disorganized situations, there is still a sense of order
appropriate mgmt of change can prevent chaos from erupting
social cognitive theory
learning develops from observation, and organizing and rehearsing behavior that has occurred
what conditions are required for modeling (social cognitive theory)?
attention
retention
reproduction
motivation
health belief model
considers a person’s understanding of potential illness and its severity, the patient’s risk of contracting the illness, and the benefits that would occur if steps were taken to prevent the illness, and potential barriers to prevention measures
ecological model
focuses on interactions b/w people and their environments
behavior effects multiple levels of influence (intrapersonal, interpersonal, socioeconomic, psychological, psychological organizational, community, public policy)
important to align individual and their environmental factors
theory of reasoned action
based on idea that actions people take voluntarily can be predicted according to their personal attitude toward the action and their perception of how others will view their doing the action
3 concepts of theory of reasoned action
attitudes
subjective norms
behavioral intention (based on weighing attitudes and subjective norms) –> leads to taking or avoiding action
what are 3 types of patient care models
team nursing
primary nursing
total patient care
team nursing approach
one nurse is team leader
each team member is responsible for certain types of care (meds, ADLs)
primary nursing
continuing of care - same nurse is assigned to care for same patient over time
total patient care
nurse is responsible for all aspects of patient care
aka case method nursing
decentralized unit
integrates mgmt into work of staff
work is spread out among staff, CNLs, and managers
*more nurses involved in leadership
*nursing staff feels more empowered
shared governance
gives nursing staff power and ability to work together and make decisions for the unit
can include council work
moral courage
acting in the best interests of a given situation, even if there are potentially negative consequences as a result
participative mgmt
style of organization that promotes mgmt of issues at all staff levels
ideas are shared, all nurses have access to communication, knowledge and guidance
synergistic model
occurs b/w patients and nurses when both parties work together for patient care
nurses provide care, patients must participate in health decisions regarding care (follow treatment, adhere to education)
what is the Omaha System used for?
used to measure patient outcomes, describe nursing interventions, and document patient needs
what are the 3 parts of the omaha system
problem classification: uses info gained from assessments - how are they impacted by environment, behaviors, etc.
intervention scheme: guides nurses in developing interventions for patients conditions
scale scheme: rate patient’s problems, knowledge, behavior, health status, which can evaluate overall progress
levine’s conservation model
each nurse patient relationship = an individual connection by adapting holistic approaches
conservation = keeping patient in state of wholeness or integrity when normal coping abilities are disturbed
medical model
focuses on diseases or illnesses that are present and seeks to find methods of treatment
patients may or may not agree, don’t really give input
patient centered model
allows patients to have a say in the care they receive
care is focused on quality of life, more than just disease process
clinical microsystem
particular setting of clinical care that uses a specific group of people to provide care for patients
chain of command
order of authority for health care decision makers among providers
designed to protect nurses, patients and organization as a whole
what intellectual traits make critical thinking successful?
intellectual humility
intellectual integrity
intellectual empathy
6 health care disparities
SES
environment
education
diet/food
system (i.e. insurance coverage, quality of health care)
ethnicity
what are the 3 main components of appropriate decision making on part of patients
clinical info: give patients enough info to make informed decisions about care
clarifying values
guidance towards patients
3 examples of vulnerable patient populations
elderly
low health literacy
lowSES
who are key stakeholders that need to be involved when advocating for healthcare change?
patients/families/caregivers
health care providers
health care orgs and associations
employers and insurers
health care industry/manfuacturers
policy makers
legitimate power
comes from position/certain status
referent power
comes from having the respect of others
how can nurses influence policy reform at institutional level
nurses may serve on committees or lobby the organization’s administration to make changes in policies and procedures in the hospital or clinic where they work
how can nurses influence policy reform at community level
can speak with comm leaders, promote outcomes through EBP by working with nursing organizations, or establish health policies in public health and preventative care
how can nurses influence policy reform at national level
work with legislators and politicians to educate them on importance of certain health standards
speak to groups about policy reform
serve on national committees for nursing orgs
when was CNL speciality implemented into practice
2007
who can the CNL collaborate with to disseminate information
team meetings
board of directors/administration
community health care providers
professional organizations
research opportunites
community groups
lateral integration
integrating different disciplines involved in clinicial quality
how do CNLs act as lateral integrators?
-coordinate patient activities and care
- meet with various professionals involved in care
-share info among health care team
-overseeing clinical care of patient
-effective hands off procedures
-intervening when necessary
-reviewing labs and imaging
-ensuring patient/family receive necessary info and education
-assist with development of plan of care and discharge plan
care coordination
process of organizing patient care, can involve various providers
problem based focus assessment
focuses on finding a solution to chief complaints and current health problems
ensures critical problems are addressed first
holistic nursing care
focuses on patients and their relationship to health, environment, and self care
consider physical, psychological, cognitive, spiritual, and social systems
holistic assessment
includes various aspects of patient’s backgrounds beyond physical symptoms
can include developmental assessment (i.e. developmental stages), cultural and spiritual assessment
clinical microsystem
small team of health care providers who work together to provide health care to a specific group of patients
purpose of the clinical microsystem assessment
is the microsystem working to max efficiency and achieving desired outcomes
altruism
caring for others in a selfless manner by considering the needs of others without expecting a reward in return
autonomy
patient’s rights to make their own decisions regarding their health
right to self determination
beneficience
process of doing good things for the sole benefit of others
non-maleficence
not doing things that would be harmful to patients
veracity
telling the truth
nurses have an ethical obligation to tell patients the truth about their conditions
bioethics
studying how ethical issues may arise within science and medicine
ethical codes
guides that are given to direct appropriate behavior and response when ethical dilemmas are encountered
does the code of ethics apply to all nurses
yes
end of life decision making
process of making decisions that may or may not prolong patient’s lives
decision made by patients caregivers, physicians and families
negligence
performing any act of omission or commission that a reasonable person would otherwise not do
(i.e. wrong dose of meds)
agents
items that cause or contribute to disease conditoins
biological agents
may or may not be infectious
bacteria, viruses, fungi
psychological agents
affect mental health, can cause disease such as stresss
physical agents
means that might occur environmentally, such as accidents or natural disasters
nutritional agents
impact the body based on patient’s nutrient intake, vitamin deficiency or toxicity
chemical agent
substance that contributes to disease, industrial chemicals or pesticides
active immunity
resistance to certain types of diseases
(can be from exposure to specific disease or immunizations)
health trajectory
course of an illness OR condition of patients
patient focused outcomes
associated with patient’s physical processes,
ex: how the body responds to certain types of treatments, the physiological progression of the disease within the body, changes in body processes as responses to interventions, or changes in emotional status as a result of CBT
provider focused outcomes
activities that nurses perform to help patients reach their goals
ex: effective patient care, nursing competence in skills
medical diagnoses vs. nursing diagnoses
medical: provided by physicians, based on symptoms, history and diagnostics
nursing: provided by nurses, based on nursing assessments as well as potential outcomes surrounding the conditions of patients