CNA

Question 1

an individual who plans the activities for the residents and assists them to socialize and to stay physically and mentally active

Answer 1

Activity Director

Question 2

personal daily care tasks including, bathing, dressing, caring for teeth and hair, toileting, eating, and drinking

Answer 2

Activities of Daily Living (ADLs)

Question 3

a current illness that has severe symptoms and maybe as a result of a sudden onset

Answer 3

Acute

Question 4

manages all departments within the facility

Answer 4

Administrator

Question 5

care given at a facility during day time hours: generally for individuals who need assistance and/or supervision but are not seriously ill or disabled; usually reside outside of the facility

Answer 5

Adult Day Care

Question 6

a registered nurse having education beyond the basic nursing education and certified by a nationally recognized professional organization in a nursing specialty, or meeting other criteria established by a Board of Nursing

Answer 6

Advanced Practice Nurse

Question 7

facilities where residents live who need limited assistance, but do not require skilled care

Answer 7

Assisted Living

Question 8

means to communicate to staff a need for assistance. The call light should be available to the resident at all times

Answer 8

Call Light

Question 9

an individual who has completed a state approved course and has successfully completed certification testing. A CNA provides direct care

Answer 9

Certified Nursing Assistant (CNA)

Question 10

the line of authority in the facility which addresses to whom each employee/department reports

Answer 10

Chain of Command

Question 11

the disease or condition is long term or will be long lasting

Answer 11

Chronic

Question 12

phrases that are used frequently and which often have a different meaning, making it difficult for the resident to understand

Answer 12

Cliches

Question 13

the process of exchanging information with others

Answer 13

Communication

Question 14

beliefs, values, habits, diet and health practices that relate to a person’s culture or religion

Answer 14

Cultural Differences

Question 15

the variety of people living and working together in the facility

Answer 15

Cultural Diversity

Question 16

a system of behaviors people learn from the people by which they are surrounded

Answer 16

Culture

Question 17

a philosophy that focuses on providing “person-centered” care to residents and creating a positive work environment for healthcare workers

Answer 17

Culture Change

Question 18

rejection of a thought or feeling

Answer 18

Denial

Question 19

requires staff assistance to carry out activities of daily living

Answer 19

Dependent

Question 20

plans menus, special diets and monitors nutritional needs of the resident

Answer 20

Dietitian

Question 21

transferring a strong negative feeling to something or someone else

Answer 21

Displacement

Question 22

law that requires health information to be kept secure (protected) and private

Answer 22

Health Insurance Portability and Accountability Act (HIPAA)

Question 23

care provided in a person’s home

Answer 23

Home Health Care

Question 24

care for individuals who have an estimated six months or less to live: hospice provides physical and emotional care and comfort

Answer 24

Hospice Care

Question 25

responsible to maintain the facility in a clean and sanitary manner

Answer 25

Housekeeping Department

Question 26

able to carry out activities of daily living without staff assistance

Answer 26

Independent

Question 27

professionals from each discipline within the nursing facility who meet to discuss and plan the care of the resident

Answer 27

Interdisciplinary Team

Question 28

oversees laundering of facility linens and residents' personal clothing

Answer 28

Laundry Department

Question 29

a licensed professional who has completed 1 to 2 years of education and has completed an exam for licensure

Answer 29

Licensed Practical Nurse (LPN)

Question 30

care for persons who require 24 hour care and assistance

Answer 30

Long Term Care (LTC)

Question 31

maintains facility and grounds in good repair

Answer 31

Maintenance Department

Question 32

physician who provides oversight to the nursing staff regarding care provided to the residents

Answer 32

Medical Director

Question 33

physician

Answer 33

Medical Doctor (MD)

Question 34

communication without using words, such as facial expressions, tone of voice, posture, gestures, touch, body language, etc

Answer 34

Non-Verbal Communication

Question 35

information based on what is factually seen, heard, touched or smelled. A direct observation

Answer 35

Objective Information

Question 36

a therapist who helps residents to learn to compensate for their disabilities and assist them with activities of daily living

Answer 36

Occupational Therapist (OT)

Question 37

resident advocate who investigates complaints and assists to achieve agreement between parties, often defending the rights of residents

Answer 37

Ombudsman

Question 38

provides eye care for the residents

Answer 38

Optometrist

Question 39

care that focuses on the comfort and dignity of the person rather than on curing him or her

Answer 39

Palliative Care

Question 40

a philosophical approach to nursing home care that honors and respects the voice of elders and those working closest with them; it involves a continuing process of listening, trying new things, seeing how they work, and changing things in an effort to individualize care and de-institutionalize the nursing home environment

Answer 40

Person-Centered Care

Question 41

provides therapy in the form of heat, cold, massage, ultrasound, electricity and exercise to residents with muscle, bone and joint problems. A PT may help a person to safely use a walker, cane or wheelchair

Answer 41

Physical Therapist (PT)

Question 42

a physician who examines and cares for the residents' feet

Answer 42

Podiatrist

Question 43

a course of action determined by the facility that should be taken every time a certain situation occurs

Answer 43

Policy

Question 44

the steps to be taken to carry out a task; a particular way of doing something

Answer 44

Procedure

Question 45

how a person behaves when he'she is on the job. Examples of professional interactions with the resident include, but are not limited to: > keeping a positive attitude doing the assigned tasks you are trained to perform > keeping information about the resident confidential > being polite- not discussing your personal problems with a resident or with a co-worker in front of a resident > not using profanity, even if a resident uses profanity > listening to the resident > calling the resident by Mr., Ms., or by the name he'she prefers > always explaining the care you will be providing before beginning to provide the care > presenting a positive image through personal hygiene, appearance and state of mind

Answer 45

Professionalism

Question 46

seeing feelings in others that are really one's own

Answer 46

Projection

Question 47

a certified nursing assistant who has completed required state training and has completed examination in an effort to administer medications and certain treatments in accordance with the specific scope of practice of the QMA

Answer 47

Qualified Medication Aide (QMA)

Question 48

making excuses to justify a situation

Answer 48

Rationalization

Question 49

a professional who creates special diets for residents with specific needs and plans menus to ensure residents' nutritional needs are met

Answer 49

Registered Dietitian (RD)

Question 50

a licensed professional who has completed 2 to 4 years of nursing education and has completed the examination for licensure

Answer 50

Registered Nurse (RN)

Question 51

going back to an old immature behavior

Answer 51

Regression

Question 52

blocking painful thoughts or feelings from the mind

Answer 52

Repression

Question 53

provides breathing treatment(s) and special equipment for respiratory conditions

Answer 53

Respiratory Therapist

Question 54

the tasks for which a nurse aide is trained, thus, allowed to do. Nurse Aide duties include but are not limited to: - feeding residents - helping residents with toileting and elimination needs - assisting residents to move safely around the facility - keeping residents' living areas neat and clean - encouraging residents to eat and drink - caring for supplies and equipment - helping to bathe and dress residents - making beds - helping residents with oral care and other hygiene needs

Answer 54

Scope of Practice

Question 55

medically necessary care given by a nurse or therapist

Answer 55

Skilled Care

Question 56

terms/words used that may be specific to a generation and not easily recognizable and/or easily misinterpreted by the resident

Answer 56

Slang

Question 57

an individual who helps residents with psych-social needs and assists to arrange needed services

Answer 57

Social Worker(SW)

Question 58

a therapist who helps residents with speech and swallowing problems

Answer 58

Speech Therapist (ST) or Speech Language Pathologist (SLP)

Question 59

the nurse aide will perform only the tasks in the course standards and Resident Care Procedures manual, unless trained appropriately by licensed staff of the facility with policies and procedures and a system for ongoing monitoring to assure compliance with the tasks

Answer 59

Standard 14

Question 60

information that could not be or was not observed. The information is based on what a person thinks or something that was reported by another person that may or may not be true

Answer 60

Subjective Information

Question 61

a disease or condition that will eventually cause death

Answer 61

Terminal illeness

Question 62

written or spoken messages

Answer 62

Verbal Communication