CMP 1 Flashcards

1
Q

24-Hour Hold

A

A term used to describe the type of reservation made on function space within a venue (hotel, convention, center, etc.). An event organizer who has 24-hour hold on a space has exclusive use and access to that space for a period of 24-Hours

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2
Q

6-by-6 Rule

A

Audiovisual guideline by which a presentation slide should contain no more than six words per line of text and no more than 6 lines of text

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3
Q

Abstract

A

1) Written summaries of speeches or papers, generally between 200-500 words 2) a brief statement of content

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4
Q

Abstract Board

A

Freestanding or rolling boards, typically 4’ x 8’ used for attaching copies of research papers for authors to discuss with participants

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5
Q

Acceleration Clause

A

A provision sometimes used in contracts to accelerate deposit payment schedule or to demand full prepayment of master account in the event of default or lack of credit by the purchasing organization, may also apply in other situations such as assignments, primarily used in North America

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6
Q

Acceptance

A

A requirement for entering into a binding contract, if a contract proposal is made, it is accepted if the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance

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7
Q

Accessible

A

Usable by people with disabilities

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8
Q

Accomodation

A

1) any seat, berth, room, or service provided and/or sold to a guest, attendee or passenger 2) Action taken to allow a person with a disability to participate in an event

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9
Q

Accreditation

A

Official authorization or approval to 1) provide with credentials 2) Recognize or verify the act of confirming with a standard 3) Recognize a post-secondary institution or degree-bearing program as satisfying and maintaining academic standards

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10
Q

Accrual Accounting

A

1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (Cash Accounting) 2) a system in which revenue and expenses are accounted for as soon as they are committeed

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11
Q

Act of God

A

An extraordinary natural disaster such as extreme weather, flood, hurricane, tornado, earthquake, etc., that cannot be reasonably foreseen or prevents and over which a contracting party has no reasonable control, the occurrence makes performing of the contract illegal, impracticable or impossible, leaving the contract parties with no Legal responsibility to continue performance of the contract (See Also Force Majeure)

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12
Q

Action Station

A

Chefs prepare foods to order and serve them fresh to guests, Also called Performance Stations, Carving Stations or Exhibition Cooking

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13
Q

Actual Weight

A

Also known as gross shipping rate determined by 1) weighing a vehicle empty 2) loading a shipment and returning the vehicle to the scale to obtain the new weight and 3) subtracting the empty from the loaded weight. Can also be obtained by individually weighing each piece of freight

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14
Q

Ad Hoc Commitee

A

Committee formed to deal with a specific issue or task; the committee is dissolved upon making its final report to the organization that created it

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15
Q

Ad Valorem Tax

A

Tax applied to an item according to the value of an item (see also Duty)

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16
Q

ADA

A

Americans with Disability Act

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17
Q

Additional Insured

A

An individual or organization listed as covered by a primary insurance agreement

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18
Q

Adjoining Rooms

A

Rooms with common walls, but without connecting doors

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19
Q

Adult Learner

A

An adult who is usually pursuing education to attain a specific and practical goal

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20
Q

Advance Order

A

An order for goods and/or services placed before the move-in date for an exhibition, usually less expensive than an order made on-site

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21
Q

Advance Rate

A

Fees associated with advance orders which typically include discounts when paid in advance

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22
Q

Advance Registration

A

Booking before an event takes place, Allows attendees to register for an event before it actually takes places (See also Pre-Registration)

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23
Q

Advisory Board

A

A group that offers advice or counsel to event organizer, event management, or other organization on strategic options such as education content, exhibitor matters, contracting policies or other issues

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24
Q

Affinity Group

A

Group sharing common interest, usually people who are members of the same organization

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25
Q

Agenda

A

A list or plan of items to be considered, decided, undertaken or accomplished at a meeting or event, generally formal, structured lists that may include a time schedule

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26
Q

Agent

A

A person authorized by another person (principal) to act for or in place of the principal, in travel, agent is specified for this person, such as a retail travel agent 2) Person that obtains engagements for entertainers, is paid by the entertainers and has no contract for production responsibilities 3) Person in a speaker bureau/agency who acts on behalf of the seller (speaker) or on behalf of the buyer (customer) 4) Venue finding third party or production service provider, Meaning differs by region

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27
Q

Air Consignment Note

A

A Bill of Lading that covers domestic and international flights transporting goods to a specified destination

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28
Q

Air Wall

A

Movable, track-mounted barrier that patitions a large area such as a ballroom or exhibition hall into smaller sections, may be sound-resistant but not necessarily sound proof

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29
Q

Airfreight Forwarder

A

An airfreight company that transports freight vie scheduled airlines, Forwarders do not operate their own planes

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30
Q

Aisle

A

1) Area between booths/stands for attendee traffic movement 2) Space between tables or chairs to allow passage of an audience

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31
Q

All-Risks Insurance

A

Insurance against loss of or damage to property arising from any fortuitous cause except those that are specifically excluded

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32
Q

Alternate Media

A

Alternatives to print materials (E.G. Braille, large print, etc), telecommunications, computers, and other electronic media provided to assist people with disabilities in achieving full participation

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33
Q

Alternate Dispute Resolution

A

Methods for resolving contract disputes without going to court

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34
Q

Ambient Light

A

1) Level of illumination from natural lighting sources already existing in an environment 2) Uncontrolled and unintended illumination

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35
Q

Amenity

A

Complimentary items provided by a hotel in sleeping rooms such as toiletries, writing supplies, bathrobes, fruit baskets and shoe shine mitts

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36
Q

American Breakfast

A

A meal of fruits and/or juices, cereal, eggs, meat, bakery goods and hot or cold beverages

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37
Q

American Hotel & Lodging Association

A

AH&LA is a member of the Events Industry Council

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38
Q

American Plan

A

A type of hotel rate that includes the price of the room and all meals

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39
Q

American Service

A

Food is plated in the kitchen and placed before the guest, Side Dishes are used for bread and butter and salad. Food is served from the left, beverages from the right and all items are removed from the right, this is generally the service used for Banquets

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40
Q

American Society of Association Executives

A

ASAE & The Center for Association Leadership is a member of the Events Industry Council

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41
Q

American Society of Composers, Authors, and Publishers (ASCAP)

A

A membership organization that represents individuals who hold the copyrights to music written in the United States. ASCAP grans licensing agreements for the performance of that music

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42
Q

Americans with Disabilities Act (ADA)

A

US Legislation that prohibits discrimination against persons with disabilities in employment, transportation, public accommodations, communications and government activities (primarily used in the United States)

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43
Q

Ampitheatre

A

An outdoor facility with a flat performance area surrounded by a sloped seating area for the audience. The seating area is usually a semi-circular shape or adapted to the surrounded landscape

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44
Q

Amplifier

A

A device used to increase the sound levels of a signal to be sent to the loudspeakers for sound reproduction

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45
Q

Analog

A

A method of conveying audio or video data electronically by varying its signal frequency or amplitutde

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46
Q

Andragogy

A

The art and science of helping adults learn, as opposed to pedagogy, which is the science of helping children learn

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47
Q

Application Service Provider (ASP)

A

A company that provides software to customers through the internet using centralized servers owned and managed by the provider

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48
Q

Apron

A

Part of a stage in front of the main curtain

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49
Q

Arbitration

A

A private process of dispute resolution used as an alternative to litigation in court. A neutral third party (arbitrator) or a panel of arbitrators a decision after a hearing at which both parties have an opportunity to be heard. Where arbitration is voluntary, the disputing parties select the arbitrator who has the power to render a binding decision, a form of Alternate Dispute Resolution

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50
Q

Arena

A

Facility type featuring a large flat main floor surrounded by fixed seats in a sloping oval or modified oval shape, much steeper than the typical theater, Some are arranged in two or more tiers, Sight lines are nearly always designed for events the size of a hockey floor, circus, ice show or basketball court

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51
Q

Arrival/Departure Pattern

A

A description of arrival and departure activities of an event’s attendees, this information should be included in the specifications guide for an event

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52
Q

Aspect Ratio

A

The ratio of image width to height, pertaining to video and slides

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53
Q

Assembly

A

1) A general or formal meeting of an organization attended by representatives of its members for the purpose of deciding legislative direction, policy matters, holding elections, or conducting governance business of the organization, Consequently, an assembly usually observes certain rules of procedure for its meetings, generally prescribed in its Articles and By-Laws 2) The process of erecting display component parts into a complete exhibit

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54
Q

Association Management Company Institute (AMCI)

A

AMCI is a member of the Events Industry Council

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55
Q

Association of Collegiate Conference and Events Directors - International ACCED-A

A

Member of the Events Industry Council

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56
Q

Association of Destination Management Executive International (ADMEI)

A

Member of the Events Industry Council

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57
Q

Asymmetric Bandwidth

A

A term describing an Internet Service Provider (ISP) technology where the download and upload bandwidth are not equal

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58
Q

Asynchronous Learning

A

Student-centered teaching method that used online learning resources to facilitate information sharing among a network of people outside the constraints of time and placed, typically this is on-demand and can be video-on-demand, audio-on-demand, correspondence courses, email message, bulletin boards, etc.

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59
Q

ATA Carnet

A

An international customs document that permits duty-free and tac-free temporary import of goods for up to one year, it eliminates or reduces value-added taxes charges, customs fees, and bond fees. The acronym ATA represents the French and English words “Admission Temporaire/Temporary Admission,” ATA Carnets cover commercial samples, professional equipment and goods for presentation or use at trade fairs, shows, exhibitions, etc., items not covered are consumable or disposable goods that will not be returned home

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60
Q

Attrition

A

The difference between the actual number of sleeping rooms (or food and beverage, or revenue) realized and the number agreed to in the contract between the group and the facility, Often a percentage or actual shortfall limit (slippage) is allowed before damages are assessed

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61
Q

Audience Count

A

The total actual number of attendees at an event

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62
Q

Audience Left and Right

A

Stage directions from the audience’s perspective, opposite of stage left and right

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63
Q

Audience Reaction Team

A

Four or five attendees query the main speaker from the stage with questions from the audience and follow-up questions

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64
Q

Audience Response System

A

Interactive computer or mobile device application that enables voting or polling and then collects and displays the results

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65
Q

Audioconference

A

A meeting using only voice transmissions between two or more sites

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66
Q

Audiovisual (AV)

A

AV includes equipment, materials and teaching aids used in sound and visual presentations such as video projection, monitors, sound equipment, etc.

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67
Q

Audiovisual (AV) Contractor

A

Supplier of technical staff and audiovisual equipment (e.g. projectors, screens, sound systems, video and staging)

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68
Q

Audiovisual Technician

A

An audiovisual professional who is responsible for the set-up, configuration or operation of lighting, sound, video, staging or other similar elements of an event function

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69
Q

Audit

A

1) A methodical examination and review of records pertaining to an event, For instance, an independent verification of attendance figures submitted by an exhibition’s producers 2) An unbiased examination and evaluation of the financial statements of an organization conducted internally or externally

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70
Q

Auditorium

A

Room for gathering an audience for speeches, performances, concerts, etc. Often used to name entire facilities, though properly applied only to be seated portion of the facility in which the audience is assembled, can often have tiered seating

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71
Q

Auditorium Set-Up

A

Seating arrangement where chairs are arranged in rows facing head table, stage or speaker, variations are semicircular and V-Shaped

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72
Q

Authorized Signatory

A

A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization’s master account

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73
Q

Automated External Defibrillator (AED)

A

Device installed in many large public areas (e.g. airports, hotels, convention centers), can be used by any individual to administer life-saving care to a person experiencing a heart attack

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74
Q

Average Room Rate

A

Mathematical average of a series of sleeping room rates

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75
Q

Back Drape

A

A drape, curtain or fabric panel that provides a soft, colorful background for a speaker or stage presentation

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76
Q

Back Light

A

1) A light source that illuminates any transparent or translucent material from behind 2) A lighting instrument used behind and above a presenter to give more depth and better image to video projection or recording

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77
Q

Back of House (BOH)

A

A term used in hotels and other venues to refer to areas for staff only, as opposed to the front of the house

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78
Q

Backbone

A

A permanently installed series of copper wire or fiber optic cabling that provides the main infrastructure for transmitting voice, data, and video signals within a facility

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79
Q

Backdrop

A

Drapes, curtain or fabric panels at the back of a stage, speaker’s table, or exhibit booth / stand

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80
Q

Backline Equipment

A

Equipment such as amplifiers and sound equipment required by musicians in order to perform at an engagement, often rented by the event organizer

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81
Q

Backwall

A

1) The back wall (either hardwall or draped) of a perimeter or inline booth/stand/exhibit 2) Panel arrangement at rear of booth/stand area

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82
Q

Bandwidth

A

The amount of data that can be transmitted (uploaded) or received (downloaded) per second

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83
Q

Bank Guarantee

A

A document issues by a bank per instructions from a buyer of goods, authorizing the seller to draw a specified sum of money under specified terms. In North America, typically referred to as a Letter of Credit

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84
Q

Banquet

A

An elaborate and often ceremonial dinner for numerous people, often in honor of a particular person or persons

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85
Q

Banquet Captain

A

Person in charge of banquet service at food functions, for small functions may serve as maitre d,’ for larger functions, may be responsible for a specific area of the dining room

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86
Q

Banquet Event Order (BEO)

A

A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set up

87
Q

Banquet Manager

A

A person with overall responsibility for food and beverage delivery with direct (servers, banquet captains) and indirect (hotel kitchens and engineering) staff

88
Q

Banquet Round

A

Round table used for meal service; depending on the diameter, can comfortably seat up to 12 persons, a round for 8 is usually 60 inches in diameter, a round of 10 is usually 72 inches in diameter, rounds that are 66 inches in diameter may also be used for rounds of 8-10

89
Q

Banquet Set-Up

A

1) Seating arrangement where typically a grouping of rounds is set in such a way as to facilitate the serving of food, most often a hexagonal or square pattern 2) Function room set up and tear down

90
Q

BarCamp

A

These are participant-led conferences where everyone who attends contributed a demonstration or session, or otherwise volunteers in a way to contribute to the event

91
Q

Bare Booth / Stand

A

Booth/Stand with no services or facilities, meaning that these all have to be hired at an additional cost

92
Q

Barn Door

A

Movable hinged flap used on stage lights to control light spill

93
Q

Base Currency

A

Currency in which all official business transactions will take place

94
Q

Base Plate

A

Plated used under bowl, glass, condiments and so forth

95
Q

Batten

A

Length of pip from which scenery, curtains and lights can be hung

96
Q

Beaded Screen

A

Type of screen with highly reflective surface used for front projection

97
Q

Beamer

A

See LCD Projector, primarily used in Europe

98
Q

Bell Captain

A

A hotel employee who supervises the work of staff whose primary responsibility is to carry luggage, run errands, etc

99
Q

Bell Staff

A

Staff whose primary responsibility is to carry luggage, run errands, etc, primarily in a hotel

100
Q

Best Available Rate (BAR)

A

Lowest available rate for non-group reservations at a hotel

101
Q

Bid

A

A proposal submitted to an event organizer by a convention and visitors bureau and/or hotels or other suppliers, that includes details specifications (such as dates, rates, concessions) and estimate costs

102
Q

Bill of Landing (B/L)

A

A document that establishes the terms of a contract between a shipper and a transportation company under which freight is to be moved between specified points for a specified chard, serves as a document of title, a contract of carriage and a receipt of goods

103
Q

Billing Weight

A

Generally refers to airfreight and van line shipments, the billing weight is the number upon which freight charges are based, the billing weight will be the actual weight or dimensional weight whichever is greater

104
Q

Black Light

A

Ultraviolet lighting that when applied causes phosphorescent paints to glow

105
Q

Black Tie

A

Required dress: dinner jacket, bow tie and cummerbund for the men and formal evening dress for the women, may include national dress. in the US and Canada, Black Tie indicates Tuxedo, “Black Tie optional” indicates that formal dress is preferred but not required

106
Q

Blind Commission

A

A commission that is paid by a hotel to a third party for services, it comes out of the hotel sleeping room rate, but is not disclosed to the guests or the event organizer. In some countries, this practice could be subject to legal restrictions and/or ethical concerns

107
Q

Blue Laws

A

Laws that regulate the types of businesses that must be closed, or the types of products that may not be sold on Sundays, also known as Sunday Laws

108
Q

Blueline

A

Final review copy for client’s approval before publishing

109
Q

Boardroom

A

A room set permanently in a conference configuration, generally with a fixed table and executive seating

110
Q

Boardroom Set-Up

A

Seating Arrangement in which rectangle or oval shaped tables are set up with chairs on both sides and ends, often confused with Hollow Square Set Up

111
Q

Bonded Warehouse

A

A warehouse authorized by customs authorities for storage of goods on which payment of duties is deferred until the foods are removed

112
Q

Bonding

A

The purchase, for a premium, of a guarantee of protection for a supplier or a customer, In the hospitality industry, certain bonding programs are mandatory

113
Q

Boneyard

A

Area where equipment is stored during an exhibition, this area may be located within the exhibition hall in an unused portion of the floor

114
Q

Booking Policy

A

Guidelines by which a convention center (or other venue) prioritizes reservations, may correspond to hotel rooms the event will use in the area

115
Q

Booth

A

Specific exhibit display area assigned by show management to an exhibitor under contractual agreement

116
Q

Brainstorming

A

Group Sessions in which all participants contribute creative ideas which are not initially judged for merit

117
Q

Break

A

Short interval between sessions at which time coffee, tea and/or other refreshments are served

118
Q

Break-Even Point

A

The point at which revenues are equal to expenses

119
Q

Break-Out Rooms

A

Function rooms set up for a group within an event as opposed to a plenary or general session spaces

120
Q

Break-Out Sessions

A

Small group sessions, panels, workshops or presentations, offered within an event, Breakout-Out Sessions occur apart from the general session

121
Q

Broadcast Music Incorporated (BMI)

A

A music licensing organization that represents individuals who hold the copyrights to music written in the United States, it grants licensing agreements for the performance of music

122
Q

Broadcast Producer

A

Person who oversees the production and broadcast of a virtual or hybrid event

123
Q

Broker

A

A non-asset based transportation provider that sells transportation services for commercial shippers, Brokers commonly use freight forwarders

124
Q

Budget

A

A statement of estimated revenues and expenditures for a specified period of time, event or project, divided into subject categories and arranged by principal areas of revenue and expense

125
Q

Budget Philosophy

A

Financial goal of the event (break even, profit or expense)

126
Q

Buffet

A

Assortment of foods, offered on a table, self-served

127
Q

Butler Service

A

1) Servers offer a variety of both hot and cold hos d’eouvres on platters to guests at receptions 2) A style of table service where guests serve themselves from platters presented by the server 3) Specialized in-room service offered by a hotel, resort or cruise ship

128
Q

Buying Agent

A

An agent who purchases goods on behalf of a company or agency

129
Q

Buzz Session

A

Method to increase audience participation by dividing all participants into discussion groups, each of which reports the group’s findings and opinions during a following plenary session

130
Q

By the Bottle

A

Liquor served and charged by the full bottles

131
Q

By the Person

A

Per Person, a fixed price per attendee covers all consumption of food and beverage at a function within a given time frame

132
Q

By the Piece

A

Food purchased by the individual piece usually for a reception

133
Q

Cabana

A

Room adjacent to pool area, with or without sleeping facilities

134
Q

Cabaret Set-Up

A

1) Room arrangement with cocktail tables, chairs and a stage 2) Outside North America, refers to seating at round tables with chairs and no seating with backs to the speaker

135
Q

Cabaret Table

A

Small Round table, 15-30 inches in diameter used for cocktail type parties

136
Q

Cafeteria Service

A

A food service operation in which customers carry their own trays and select food from a display counter or counters, payments is sometimes made at a cashier station

137
Q

Call Brand

A

Brand of liquor, distinguished from House Brand, selected by a customer according to personal preference, usually higher quality than house brands

138
Q

Call for Papers

A

An invitation to submit topic ideas for the conference program, Document containing detailed instructions for submission or papers for assessment and selection by a review committee; often referred to as “Abstract Forms.”

139
Q

Campfire Session

A

An informal, highly interactive, small group discussion format, typically led by a subject matter expert and typically using comfortable seating set in a circle

140
Q

Campus Housing

A

Dormitory or other university/college sleeping accomodations

141
Q

Cancellation Clause

A

Provision in a contract which outlines damages to be paid to the non-cancelling party if cancellation occurs

142
Q

Cancellation or Interruption Insurance

A

Insurance that protects an Event Organizer against financial loss or expenses incurred when contractually specified perils necessitate cancelling or relocating an event, or cause a reduction in attendance

143
Q

Cancellation/No Show Percentage

A

The number of percentage of contracted rooms that do not actualize into occupied rooms due to guest cancellations or no-shows

144
Q

Cancelled Business

A

Business that was confirmed definite by contract and was later cancelled

145
Q

Carbon Neutral

A

Carbon neutral is the point at which enough carbon is offset or sequestered to cover a specific amount of carbon generated by a manufacturing process, transportation method, product usage, building or individual

146
Q

Cargo Insurance

A

Additional coverage protecting the owner of goods for loss or damage while goods are in a carrier’s possession, recommended for all international shipments

147
Q

Carnet

A

A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries (for display, demonstration or similar purposes) without paying duties or posting bonds

148
Q

Cartage

A

1) Fee charged for transporting freight between destinations 2) Short distance hauling of exhibit properties

149
Q

Cash Accounting

A

An accounting method that records income and expenses at the time when payment is received or expenses are paid

150
Q

Cash Bar

A

Private room bar set up where guests pay for drinks individually

151
Q

Casualty Insurance

A

A type of insurance that is primarily concerned with the legal liability for losses caused by injury to persons or damage to the property of others

152
Q

Category Cable

A

(Unshielded Twisted Pair Cable or UTP) Usually referred to as Cat followed by a number between 1 and 7, Cat 5 or Cat 5e cabling, required for Fast Ethernet is the most commonly available

153
Q

Catering Sales Manager

A

Staff person responsible for selling and servicing group and local food and beverage functions

154
Q

Ceiling Height

A

Maximum height of a ceiling of an exhibition hall or even room

155
Q

Center for Exhibition Industry Research (CEIR)

A

Non-Profit professional organization which provides research on the exhibitions and events industry

156
Q

Center Speakers

A

Loudspeakers that are used to cover assignments out of the range of the main loudspeakers’ projection area

157
Q

Certificate in Meeting Management (CMM)

A

Certificate offered by the Global Business Travel Association and Meeting Professionals International

158
Q

Certificate of Insurance

A

A document provided by an insurance company as proof that a policy has been issues and coverage is in effect

159
Q

Certificate of Origin

A

A document, required by certain countries or tariff purposes, certifying as to the country of origin of specified goods

160
Q

Certified Association Executive (CAE)

A

Certification offered by the American Society of Association Executives and ASAE University, Another CAE Certification is offered by the Canadian Society of Association Executives

160
Q

Certified Destination Marketing Executive (CDME)

A

Certification offered by Destinations International

161
Q

Certification Exhibition Manager (CEM)

A

Certification offered by the International Association of Exhibitions and Events (IAEE)

162
Q

Certified Hospitality Marketing Executive (CHME)

A

Certification offered by the Hospitality Sales and Marketing Association International (HSMAI)

163
Q

Certified Hospitality Sales Professional (CHSP)

A

Certification offered by the American Hotel & Lodging Educational Institution

164
Q

Certified Hotel Administrator (CHA)

A

Certification offered by the American Hotel and Lodging Educational Institute

165
Q

Certified Incentive Travel Executive (CITE)

A

A designation offered by the Events Industry Council

166
Q

Certified Manager of Exhibits (CME)

A

Certification offered by the Trade Show Exhibitors Association (TSEA)

167
Q

Certified Meeting Professional (CMP)

A

Certification offered by the Events Industry Council

168
Q

Certified Professional Catering and Events (CPCE)

A

Certification offered by the National Association of Catering Executives (NACE)

169
Q

Certified Speaking Professional (CSP)

A

Certification offered by the National Speakers Association (NSA)

170
Q

Certified Special Events Professional (CSEP)

A

Certification offered by the International Live Events Association (ILEA)

171
Q

Certified Weight

A

An official weight issues from a Certified Weight Master, this individual certifies a shipment’s weight as the only acceptable weight for transportation and material handling at a tradeshow

172
Q

Change Order

A

Faculty form to advise departments of changes in reservations or functions

173
Q

Chart of Accounts

A

A detailed list of the individual line items that make up the revenue and expense categories in a budget, a numbering system used to identify every line item in a budget so that income and expenses are posted to the correct accounts

174
Q

Charter

A

1) Exclusive use of all or some space on an airplane, bus, ship, or other vehicle for a specific period of time and for a specific itinerary 2) to create a new association, organization or chapter of an association or organization

175
Q

Check-In Time

A

Time at which hotel gusts may check in and occupy sleeping rooms

176
Q

Check-Out Time

A

Time by which hotel guests are required to vacate sleeping rooms

177
Q

Cherry Picker

A

Equipment capable of lifting a person or persons to a given height

178
Q

Chevron Set-Up

A

Seating arrangement in which chairs or tables are arranged in rows slanted in a V shape and separated by a center aisle, They face the head table or speaker

179
Q

Citywide Event

A

An event that requires the use of a convention center or event complex, as well as multiple hotels in the host city

180
Q

Classroom Set-Up

A

Seating arrangement in which rows of tables with chairs face the front of a room and each person has a space for writing

181
Q

Classroom Table

A

Rectangular Table, often narrowing than regular tables and 30 inches high, can be 6 or 8’ long and 18-24 inches wide

182
Q

Clean Bill of Landing

A

A receipt for goods issued by a carrier with an indication that the goods were received in apparent food order and condition without damages or other irregularities

183
Q

Clear Date/Time

A

Generally the last point in time at which an exhibitor-appointed carrier must be in line or at the dock in order to be loaded after the close of the show

184
Q

Clinic

A

Workshop-type educational experience where participants learn by doing

185
Q

Closed-Ended Inventive Programme

A

The number of winners is limited by a predetermined amount to be spent on the inventive program

186
Q

Closing Ceremony

A

Final activities at an event which occur during the closing or last session

187
Q

Closing Session

A

The final session of an event in which the subjects which have been discussed are summarized and possible conclusions reached and announced

188
Q

Co-Location

A

To hold two or more related events at the same time and in the same place

189
Q

Cocktail Table

A

Small round table, 15-30 inches in diameter and 30 inches in height used for cocktail parties

190
Q

Collateral

A

1) The promotional material used by the salespeople to support or corroborate the features and benefits of the item being sold 2) Collective term for material distributed to attendees at registration, including badges, lanyards, tote bags, agenda and other materials 3) Assets that can be pledged to guarantee a loan

191
Q

Collection and Consolidation Service

A

Service performed for a shipper in which a number of smaller shipments are picked up or received and forwarded as one truckload shipment

192
Q

Colloquium

A

An informal meeting for the purpose of discussion, usually of an academic or research nature and in order to ascertain areas of mutual interest through exchange of ideas, conducted as and when convenient but with little regularity

193
Q

Commission

A

A payment made to an individual or organization for bringing business to another individual or organization

194
Q

Commissionable Rate Commitment

A

A contract in which the room rate to be charged to attendees includes a commission to be paid to either the sponsoring group or a third party, such as a travel agent, independent event planning or site selection organization

195
Q

Committee

A

A group of people appointed for a specific function, typically consisting of members of a larger group

196
Q

Common Carrier

A

1) Transportation company which handles materials 2) Agency or business that is available to the public for transportation of persons or goods, usually refers to freight transportation on regularly scheduled trucks and airplanes

197
Q

Complete Meeting Package (CMP)

A

A per-person, all-inclusive plan offered by some conference centers and hotels, including lodging, all meals and support services

198
Q

Complimentary Ratio

A

The number of rooms provided at no cost based on the number of occupied rooms, often expressed numerically, for example 1/50, 1:50, 1 per 50

199
Q

Compression/Decompression or Coder/Decoder (CODEC)

A

Videoconferencing standard, included in hardware and/or software, used to compress or code video, audio, and data signals for transmission and decompress or decode the signal at the other end of the transmission

200
Q

Computer Aided Design and Manufacturing (CAD/CAM)

A

Software used to design and manufacture products

201
Q

Concessions

A

1) Merchandise or refreshments sold to individuals on-site, in conjunction with an event 2) Contractual agreement where one party provides something of value to the other party in exchange for something else, pending certain conditions

202
Q

Conclave

A

Gathering of a group with shared or special interests, traditionally refers to meetings of a confidential or secret nature with restricted or limited participation, from the Latin for “with key” referring to a historical practice of sequestering participants

203
Q

Concurrent Sessions

A

Multiple sessions scheduled at the same time, programs on different themes or subjects offered simultaneously

204
Q

Conference

A

1) Participatory meeting designed for discussion, fact-finding, problem solving and consultation 2) An event used by any organization to meet and exchange views, convey a message, open a debate or give publicity to some area of opinion on a specific issue. No tradition, continuity or timing is required to convene a conference. Conference are usually of short duration with specific objectives and are generally on a smaller scale than congresses or conventions

205
Q

Conference Center

A

A facility that provides a dedicated environment for events especially small events, may be certified by the IACC

206
Q

Conference Officer / Organizer

A

Title generally conferred upon the chief administrator of the entire event

207
Q

Conference Services Manager (CSM)

A

Primary contact person assigned to an event in a hotel or convention center

208
Q

Conference Set Up

A

Seating arrangement in which rectangular or oval tables are set up with chairs placed around all sides

209
Q

Confirmed Letter of Credit

A

A letter of credit, issued by a foreign bank, whose validity has been confirmed by a second bank. An exporter whose payment terms are a confirmed letter of credit is assured of payment even if the foreign buyer of the foreign bank defaults

210
Q

Congress

A

1) the regular coming together of large groups of individuals, generally to discuss a particular subject. A congress will often last several days and have several simultaneous sessions. The length of time between congresses is usually annual, although some are on a less frequent basis. Most international or world congresses are the latter type, national congresses are more frequently held annually. 2) European term for convetion

211
Q

Congress Center

A

A facility, typically outside the US that hosts trade shows and other large functions, which contains a large exhibition hall and additional small meeting and event spaces

212
Q

Connecting Rooms

A

In a hotel, a configuration of two or more guest rooms with private connecting doors permitting access between rooms without exiting into a public corridor