CMP 1 Flashcards
24-Hour Hold
A term used to describe the type of reservation made on function space within a venue (hotel, convention, center, etc.). An event organizer who has 24-hour hold on a space has exclusive use and access to that space for a period of 24-Hours
6-by-6 Rule
Audiovisual guideline by which a presentation slide should contain no more than six words per line of text and no more than 6 lines of text
Abstract
1) Written summaries of speeches or papers, generally between 200-500 words 2) a brief statement of content
Abstract Board
Freestanding or rolling boards, typically 4’ x 8’ used for attaching copies of research papers for authors to discuss with participants
Acceleration Clause
A provision sometimes used in contracts to accelerate deposit payment schedule or to demand full prepayment of master account in the event of default or lack of credit by the purchasing organization, may also apply in other situations such as assignments, primarily used in North America
Acceptance
A requirement for entering into a binding contract, if a contract proposal is made, it is accepted if the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance
Accessible
Usable by people with disabilities
Accomodation
1) any seat, berth, room, or service provided and/or sold to a guest, attendee or passenger 2) Action taken to allow a person with a disability to participate in an event
Accreditation
Official authorization or approval to 1) provide with credentials 2) Recognize or verify the act of confirming with a standard 3) Recognize a post-secondary institution or degree-bearing program as satisfying and maintaining academic standards
Accrual Accounting
1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (Cash Accounting) 2) a system in which revenue and expenses are accounted for as soon as they are committeed
Act of God
An extraordinary natural disaster such as extreme weather, flood, hurricane, tornado, earthquake, etc., that cannot be reasonably foreseen or prevents and over which a contracting party has no reasonable control, the occurrence makes performing of the contract illegal, impracticable or impossible, leaving the contract parties with no Legal responsibility to continue performance of the contract (See Also Force Majeure)
Action Station
Chefs prepare foods to order and serve them fresh to guests, Also called Performance Stations, Carving Stations or Exhibition Cooking
Actual Weight
Also known as gross shipping rate determined by 1) weighing a vehicle empty 2) loading a shipment and returning the vehicle to the scale to obtain the new weight and 3) subtracting the empty from the loaded weight. Can also be obtained by individually weighing each piece of freight
Ad Hoc Commitee
Committee formed to deal with a specific issue or task; the committee is dissolved upon making its final report to the organization that created it
Ad Valorem Tax
Tax applied to an item according to the value of an item (see also Duty)
ADA
Americans with Disability Act
Additional Insured
An individual or organization listed as covered by a primary insurance agreement
Adjoining Rooms
Rooms with common walls, but without connecting doors
Adult Learner
An adult who is usually pursuing education to attain a specific and practical goal
Advance Order
An order for goods and/or services placed before the move-in date for an exhibition, usually less expensive than an order made on-site
Advance Rate
Fees associated with advance orders which typically include discounts when paid in advance
Advance Registration
Booking before an event takes place, Allows attendees to register for an event before it actually takes places (See also Pre-Registration)
Advisory Board
A group that offers advice or counsel to event organizer, event management, or other organization on strategic options such as education content, exhibitor matters, contracting policies or other issues
Affinity Group
Group sharing common interest, usually people who are members of the same organization
Agenda
A list or plan of items to be considered, decided, undertaken or accomplished at a meeting or event, generally formal, structured lists that may include a time schedule
Agent
A person authorized by another person (principal) to act for or in place of the principal, in travel, agent is specified for this person, such as a retail travel agent 2) Person that obtains engagements for entertainers, is paid by the entertainers and has no contract for production responsibilities 3) Person in a speaker bureau/agency who acts on behalf of the seller (speaker) or on behalf of the buyer (customer) 4) Venue finding third party or production service provider, Meaning differs by region
Air Consignment Note
A Bill of Lading that covers domestic and international flights transporting goods to a specified destination
Air Wall
Movable, track-mounted barrier that patitions a large area such as a ballroom or exhibition hall into smaller sections, may be sound-resistant but not necessarily sound proof
Airfreight Forwarder
An airfreight company that transports freight vie scheduled airlines, Forwarders do not operate their own planes
Aisle
1) Area between booths/stands for attendee traffic movement 2) Space between tables or chairs to allow passage of an audience
All-Risks Insurance
Insurance against loss of or damage to property arising from any fortuitous cause except those that are specifically excluded
Alternate Media
Alternatives to print materials (E.G. Braille, large print, etc), telecommunications, computers, and other electronic media provided to assist people with disabilities in achieving full participation
Alternate Dispute Resolution
Methods for resolving contract disputes without going to court
Ambient Light
1) Level of illumination from natural lighting sources already existing in an environment 2) Uncontrolled and unintended illumination
Amenity
Complimentary items provided by a hotel in sleeping rooms such as toiletries, writing supplies, bathrobes, fruit baskets and shoe shine mitts
American Breakfast
A meal of fruits and/or juices, cereal, eggs, meat, bakery goods and hot or cold beverages
American Hotel & Lodging Association
AH&LA is a member of the Events Industry Council
American Plan
A type of hotel rate that includes the price of the room and all meals
American Service
Food is plated in the kitchen and placed before the guest, Side Dishes are used for bread and butter and salad. Food is served from the left, beverages from the right and all items are removed from the right, this is generally the service used for Banquets
American Society of Association Executives
ASAE & The Center for Association Leadership is a member of the Events Industry Council
American Society of Composers, Authors, and Publishers (ASCAP)
A membership organization that represents individuals who hold the copyrights to music written in the United States. ASCAP grans licensing agreements for the performance of that music
Americans with Disabilities Act (ADA)
US Legislation that prohibits discrimination against persons with disabilities in employment, transportation, public accommodations, communications and government activities (primarily used in the United States)
Ampitheatre
An outdoor facility with a flat performance area surrounded by a sloped seating area for the audience. The seating area is usually a semi-circular shape or adapted to the surrounded landscape
Amplifier
A device used to increase the sound levels of a signal to be sent to the loudspeakers for sound reproduction
Analog
A method of conveying audio or video data electronically by varying its signal frequency or amplitutde
Andragogy
The art and science of helping adults learn, as opposed to pedagogy, which is the science of helping children learn
Application Service Provider (ASP)
A company that provides software to customers through the internet using centralized servers owned and managed by the provider
Apron
Part of a stage in front of the main curtain
Arbitration
A private process of dispute resolution used as an alternative to litigation in court. A neutral third party (arbitrator) or a panel of arbitrators a decision after a hearing at which both parties have an opportunity to be heard. Where arbitration is voluntary, the disputing parties select the arbitrator who has the power to render a binding decision, a form of Alternate Dispute Resolution
Arena
Facility type featuring a large flat main floor surrounded by fixed seats in a sloping oval or modified oval shape, much steeper than the typical theater, Some are arranged in two or more tiers, Sight lines are nearly always designed for events the size of a hockey floor, circus, ice show or basketball court
Arrival/Departure Pattern
A description of arrival and departure activities of an event’s attendees, this information should be included in the specifications guide for an event
Aspect Ratio
The ratio of image width to height, pertaining to video and slides
Assembly
1) A general or formal meeting of an organization attended by representatives of its members for the purpose of deciding legislative direction, policy matters, holding elections, or conducting governance business of the organization, Consequently, an assembly usually observes certain rules of procedure for its meetings, generally prescribed in its Articles and By-Laws 2) The process of erecting display component parts into a complete exhibit
Association Management Company Institute (AMCI)
AMCI is a member of the Events Industry Council
Association of Collegiate Conference and Events Directors - International ACCED-A
Member of the Events Industry Council
Association of Destination Management Executive International (ADMEI)
Member of the Events Industry Council
Asymmetric Bandwidth
A term describing an Internet Service Provider (ISP) technology where the download and upload bandwidth are not equal
Asynchronous Learning
Student-centered teaching method that used online learning resources to facilitate information sharing among a network of people outside the constraints of time and placed, typically this is on-demand and can be video-on-demand, audio-on-demand, correspondence courses, email message, bulletin boards, etc.
ATA Carnet
An international customs document that permits duty-free and tac-free temporary import of goods for up to one year, it eliminates or reduces value-added taxes charges, customs fees, and bond fees. The acronym ATA represents the French and English words “Admission Temporaire/Temporary Admission,” ATA Carnets cover commercial samples, professional equipment and goods for presentation or use at trade fairs, shows, exhibitions, etc., items not covered are consumable or disposable goods that will not be returned home
Attrition
The difference between the actual number of sleeping rooms (or food and beverage, or revenue) realized and the number agreed to in the contract between the group and the facility, Often a percentage or actual shortfall limit (slippage) is allowed before damages are assessed
Audience Count
The total actual number of attendees at an event
Audience Left and Right
Stage directions from the audience’s perspective, opposite of stage left and right
Audience Reaction Team
Four or five attendees query the main speaker from the stage with questions from the audience and follow-up questions
Audience Response System
Interactive computer or mobile device application that enables voting or polling and then collects and displays the results
Audioconference
A meeting using only voice transmissions between two or more sites
Audiovisual (AV)
AV includes equipment, materials and teaching aids used in sound and visual presentations such as video projection, monitors, sound equipment, etc.
Audiovisual (AV) Contractor
Supplier of technical staff and audiovisual equipment (e.g. projectors, screens, sound systems, video and staging)
Audiovisual Technician
An audiovisual professional who is responsible for the set-up, configuration or operation of lighting, sound, video, staging or other similar elements of an event function
Audit
1) A methodical examination and review of records pertaining to an event, For instance, an independent verification of attendance figures submitted by an exhibition’s producers 2) An unbiased examination and evaluation of the financial statements of an organization conducted internally or externally
Auditorium
Room for gathering an audience for speeches, performances, concerts, etc. Often used to name entire facilities, though properly applied only to be seated portion of the facility in which the audience is assembled, can often have tiered seating
Auditorium Set-Up
Seating arrangement where chairs are arranged in rows facing head table, stage or speaker, variations are semicircular and V-Shaped
Authorized Signatory
A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization’s master account
Automated External Defibrillator (AED)
Device installed in many large public areas (e.g. airports, hotels, convention centers), can be used by any individual to administer life-saving care to a person experiencing a heart attack
Average Room Rate
Mathematical average of a series of sleeping room rates
Back Drape
A drape, curtain or fabric panel that provides a soft, colorful background for a speaker or stage presentation
Back Light
1) A light source that illuminates any transparent or translucent material from behind 2) A lighting instrument used behind and above a presenter to give more depth and better image to video projection or recording
Back of House (BOH)
A term used in hotels and other venues to refer to areas for staff only, as opposed to the front of the house
Backbone
A permanently installed series of copper wire or fiber optic cabling that provides the main infrastructure for transmitting voice, data, and video signals within a facility
Backdrop
Drapes, curtain or fabric panels at the back of a stage, speaker’s table, or exhibit booth / stand
Backline Equipment
Equipment such as amplifiers and sound equipment required by musicians in order to perform at an engagement, often rented by the event organizer
Backwall
1) The back wall (either hardwall or draped) of a perimeter or inline booth/stand/exhibit 2) Panel arrangement at rear of booth/stand area
Bandwidth
The amount of data that can be transmitted (uploaded) or received (downloaded) per second
Bank Guarantee
A document issues by a bank per instructions from a buyer of goods, authorizing the seller to draw a specified sum of money under specified terms. In North America, typically referred to as a Letter of Credit
Banquet
An elaborate and often ceremonial dinner for numerous people, often in honor of a particular person or persons
Banquet Captain
Person in charge of banquet service at food functions, for small functions may serve as maitre d,’ for larger functions, may be responsible for a specific area of the dining room