CM Midterms Flashcards

1
Q

The driving force behind every organization is its

A

management team

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2
Q

the owner is usually the

A

manager

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3
Q

he has daily contact with all people of his organization, he’s the one who establish policies

A

owner/ manager

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4
Q

a group of indiv who are cooperating willingly and effectively for a common goal

A

organization

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5
Q

seeks to know who is to do and what is to be doe

A

organization

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6
Q

structured to promote better managemtn

A

organization

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7
Q

ideal setup

A

combi of good org and good executive

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8
Q

formal arrangements that are established to coordinate all activities in order to implement a given strategy

A

structural organization

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9
Q

reflects the anatomy of a firm through its focus on mechanisms and processes that link both vertically and horizontally the various parts of an org.

A

structure

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10
Q

structural elements of org

A

men, materials, machine, methods, money

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11
Q

major elemets of org structure

A

distribution of functions, vertical and horizontal authority relationships, comm and decision process, policies

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12
Q

common failure of management

A

failure to adapt its org strcutur, policies and procedure to the growth and size complexity of the enterprise

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13
Q

diff members of org starting from the very top of the last workman in the enterprise

A

men

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14
Q

represents the mats necessary in the distrubution of functions or in the attainment of its objectives

A

materials

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15
Q

the tools necessary in producing its desired output

A

machine

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16
Q

the procedures and ways used in the course of actions

A

methods

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17
Q

the financial resources of organization

A

money

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18
Q

the functions to be performed, the groupings of functions, and the vertical and horizontal task relationship among functions

A

distribution of functions

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19
Q

who are the authority to do what

A

vertical and horizontal authority relationships

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20
Q

the manner in which formal decisions are made and by whom

A

comm and decision processes

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21
Q

the decision, rules, or guidelines established

A

policies

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22
Q

acc to ___, Traditional structures are no longer adequate for today’s complex orgs.

A

Peter Drucker

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23
Q

has conditions peculiar to itself

A

business organization

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24
Q

Principles of Good Organization

A

Principle of Objective, Analysis, Simplicity, Functionalism, Departmentalization, Centralization of Authority and responsibility, Limited Span of Control

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25
Q

a clear and complete definition of the objective must be known

A

principle of objective

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26
Q

a sound business judgement attempts to build an org thorugh full knowldge of the reqs of business. there should be a study as to whether the proj could be finished at the right time and at the right price the client will be able to pay.

A

analysis

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27
Q

the simplest org that will serve to attain the desired obj is considered the best

A

simplicity

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28
Q

the org should be built around the main function of the business and not thru indivs

A

functionalism

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29
Q

in org, scope of operation can be broad, necessisating ____ to achieve a smoother flow of operations. ___ can be thru functions, products, location, or by projs of the org.

A

departmentalization

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30
Q

in every org there should be centralized exec control or command authority

A

Centralization of Authority and responsibility

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31
Q

the number of subordinates and exceutive can manage effectivrly

A

Limited Span of Control

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32
Q

had been defined as an org of ppl with varied skills, whixh uses capital and talents to produce goods or services which can be sold to others more than their cost

A

Business

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33
Q

the process of directing and facilitating the work of people who are organized for a common purpose.

A

management is a process

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34
Q

it is the function of getting things done thru the efforts of others. it is the application of authority and assumption of responisbility.

A

management is a function

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35
Q

management to be effective must be___. Things can be done better by means of plan and action.

A

systematic.

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36
Q

managment to be successful must be ___.

A

scientific.

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37
Q

management must be ___. where machine may

A

humanistic.

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38
Q

acc to Webster, to check or regulate.. to keep within limits

A

control

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39
Q

no two companies are

A

identical

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40
Q

creative force for exec cntrl

A

long range planning

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41
Q

important element of executive cntrl

A

effective comm system

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42
Q

most difficult and highest degree of responsibility

A

manager as executive

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43
Q

specific function of manager

A

to plan
to organize
to direct
to control

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44
Q

job of making things happen otherwise not occur
-an intellectual process
-direction of action

A

planning

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45
Q

guiding and overseeing subordinates

A

directing

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46
Q

in directing, two prcess enter the pic:

A

leadership and coordination

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47
Q

process by which an imaginative directs, guides or influence the work of others in choosing and attaining particular ends

A

leadership

48
Q

process whereby an executive develops an orderly pattern of group effort among the subordinates

A

coordination

49
Q

defined as the process by which an exec gets the performance of his subordinates to correspond as closely to chosen plans, orders, objectives, policies

A

control

50
Q

general statements which guide or channel the thinking and action of members of an org

A

policies

51
Q

reflection of policy.

A

procedures

52
Q

bridge between objective and result

A

Executive Leadership

53
Q

crowning glory of success

A

human progress

54
Q

to achieve objectuve, leader must use ___ style when he is the expert or when there is emergency situations

A

autocratic style

55
Q

when ppl is capable of functioning independently, leader must use ___ kind of leadership

A

democratic or participatory kind

56
Q

a confederation of five indigenous nation which is now the US

A

Iroquois League

57
Q

US adopted a constituion known as

A

Great Law of Peace

58
Q

former Swedish Prime Minister

A

Ingvar Carlson

59
Q

___ is the key to effective management

A

delegation of authority

60
Q

ppl who constantly seek authority but evade responsibility

A

buck passing

61
Q

propounded the machine model, scientific or task management theory

A

Frederick W, Taylor

62
Q

father of scientific managemt

A

frederick taylor

63
Q

introduced to the world the use of research mathematics

A

Carl G. Barth

64
Q

contributed to the recognition of worker psychology, the development of bonus plan, and charts used in scheduling

A

Henry Gantt

65
Q

founder of Panasonic

A

konosuke matsushita

66
Q

3 management philosophies by matsushita

A

a goal
an ideal
a vision

67
Q

the next key to success is to think of an enterprise as an ___. the obj of any enterprise is to improve life in community

A

public instution

68
Q

the thrid key to success is___. does not give the manager to do something dishonest with impunity

A

open management

69
Q

the 4th key to success

A

collective wisdom of all its employees

70
Q

a specific msg conveyed by a leader to a follower

A

order

71
Q

either written or verbal

A

order

72
Q

4 disticnt category of order:

A

request, suggestion, asking for volunteer, direct order

73
Q

effective guiding principles how to phrase orders effectively

A

clear, concise, complete, acceptable

74
Q

to make an order ___, phrase it in simple terms

A

clear

75
Q

to make an order ___, answer all the questions who, when, what why

A

complete

76
Q

to make an order ___, should be short enough fot he receiver to be able to repeat

A

concise

77
Q

to make an order __, receiver should sees it as justified

A

acceotable

78
Q

yo make an order __, when u explain why the action mjst be taken

A

justified

79
Q

YOU MAKE an order ___ when you deliver it in a way thst will not adversley affect ur relationship with the receiver

A

tactful

80
Q

you make an order __, when u present it as a way that he sees it as a worthwhile challnege

A

challenging

81
Q

the most important resiurce in any organization is

A

human resource

82
Q

is complex and includes a high degree of uncertainty and mbiguity

A

knowldege work

83
Q

acc to Drucker, for manual worker we only need

A

efficiency

84
Q

the avility to do thungs right rather than the ability to get the right things done

A

efficiency

85
Q

style of management of samsung

A

hierarchical style

86
Q

planning may be classified as

A

objective of the enterprise, policies, program, budget, procedures

87
Q

bridge bet objective and result

A

executive leadership

88
Q

power of an administor to delegate function

A

authority

89
Q

ability to motivate subordinates

A

leadership

90
Q

basic human desire and incentive for further achievement

A

recognition

91
Q

___ and __ must got tgt

A

authority and responsibilty

92
Q

bring tgt people with diverse knowledge and skills

A

project construction

93
Q

industrial engineering functional task

A

Incentive standard, methids analysis, quality cntrl, production cntrl, material handling

94
Q

history have proven that ___ were effective executives

A

Engineers

95
Q

to be ___ is the job of executive

A

effective

96
Q

every order has 3 meaninf

A

the meaning u think u cinvey, u do convey, the receiver thinkc u cinvey

97
Q
A
98
Q

Chairman of Samsung

A

Lee Hun Hee

99
Q

Fundamental process of management

A

Decision making

100
Q

A judgement. A choice between alternatives

A

Decision

101
Q

First rule of decidion making, one doesnnot make andecision unless there is

A

Disagreement

102
Q

knowledge work is defined by its

A

results

103
Q

untested hypotheses

A

opinions

104
Q

the focal point of the process, solution must address the prob rther than symptoms

A

identifying the problem

105
Q

often benwfits from the use of mathematical or statistical techniques

A

analyzinf and comparing alternatives

106
Q

will depend on the objectives of decision maker and criteria

A

selection of the best alternative

107
Q

simply mwan carrying out the action indicated by the chosen alternative

A

implementing the chosen solution

108
Q

the manager’/ ___ can be anfactor. due to series of successful

A

ego

109
Q

a term which refers to the limit as control on making decisions because of cost, human abilities, time , technology

A

bounded rationality

110
Q

result from each diff dept attempt to reaching a solution that is optimum for their dept.

A

Sub-optimization

111
Q

ffectobe manager know that ___ is a limiting factor

A

time

112
Q

fhe scarcest sourde

A

time

113
Q

another common time waster is mal organization

A

meetings

114
Q

the one secret of effectiveness

A

concentration (first things first)

115
Q

most important element in the success of any effort

A

timing

116
Q

means that a management uses to bring employees under control

A

discipline