CM Midterms Flashcards

1
Q

The driving force behind every organization is its

A

management team

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2
Q

the owner is usually the

A

manager

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3
Q

he has daily contact with all people of his organization, he’s the one who establish policies

A

owner/ manager

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4
Q

a group of indiv who are cooperating willingly and effectively for a common goal

A

organization

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5
Q

seeks to know who is to do and what is to be doe

A

organization

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6
Q

structured to promote better managemtn

A

organization

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7
Q

ideal setup

A

combi of good org and good executive

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8
Q

formal arrangements that are established to coordinate all activities in order to implement a given strategy

A

structural organization

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9
Q

reflects the anatomy of a firm through its focus on mechanisms and processes that link both vertically and horizontally the various parts of an org.

A

structure

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10
Q

structural elements of org

A

men, materials, machine, methods, money

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11
Q

major elemets of org structure

A

distribution of functions, vertical and horizontal authority relationships, comm and decision process, policies

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12
Q

common failure of management

A

failure to adapt its org strcutur, policies and procedure to the growth and size complexity of the enterprise

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13
Q

diff members of org starting from the very top of the last workman in the enterprise

A

men

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14
Q

represents the mats necessary in the distrubution of functions or in the attainment of its objectives

A

materials

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15
Q

the tools necessary in producing its desired output

A

machine

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16
Q

the procedures and ways used in the course of actions

A

methods

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17
Q

the financial resources of organization

A

money

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18
Q

the functions to be performed, the groupings of functions, and the vertical and horizontal task relationship among functions

A

distribution of functions

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19
Q

who are the authority to do what

A

vertical and horizontal authority relationships

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20
Q

the manner in which formal decisions are made and by whom

A

comm and decision processes

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21
Q

the decision, rules, or guidelines established

A

policies

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22
Q

acc to ___, Traditional structures are no longer adequate for today’s complex orgs.

A

Peter Drucker

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23
Q

has conditions peculiar to itself

A

business organization

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24
Q

Principles of Good Organization

A

Principle of Objective, Analysis, Simplicity, Functionalism, Departmentalization, Centralization of Authority and responsibility, Limited Span of Control

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25
a clear and complete definition of the objective must be known
principle of objective
26
a sound business judgement attempts to build an org thorugh full knowldge of the reqs of business. there should be a study as to whether the proj could be finished at the right time and at the right price the client will be able to pay.
analysis
27
the simplest org that will serve to attain the desired obj is considered the best
simplicity
28
the org should be built around the main function of the business and not thru indivs
functionalism
29
in org, scope of operation can be broad, necessisating ____ to achieve a smoother flow of operations. ___ can be thru functions, products, location, or by projs of the org.
departmentalization
30
in every org there should be centralized exec control or command authority
Centralization of Authority and responsibility
31
the number of subordinates and exceutive can manage effectivrly
Limited Span of Control
32
had been defined as an org of ppl with varied skills, whixh uses capital and talents to produce goods or services which can be sold to others more than their cost
Business
33
the process of directing and facilitating the work of people who are organized for a common purpose.
management is a process
34
it is the function of getting things done thru the efforts of others. it is the application of authority and assumption of responisbility.
management is a function
35
management to be effective must be___. Things can be done better by means of plan and action.
systematic.
36
managment to be successful must be ___.
scientific.
37
management must be ___. where machine may
humanistic.
38
acc to Webster, to check or regulate.. to keep within limits
control
39
no two companies are
identical
40
creative force for exec cntrl
long range planning
41
important element of executive cntrl
effective comm system
42
most difficult and highest degree of responsibility
manager as executive
43
specific function of manager
to plan to organize to direct to control
44
job of making things happen otherwise not occur -an intellectual process -direction of action
planning
45
guiding and overseeing subordinates
directing
46
in directing, two prcess enter the pic:
leadership and coordination
47
process by which an imaginative directs, guides or influence the work of others in choosing and attaining particular ends
leadership
48
process whereby an executive develops an orderly pattern of group effort among the subordinates
coordination
49
defined as the process by which an exec gets the performance of his subordinates to correspond as closely to chosen plans, orders, objectives, policies
control
50
general statements which guide or channel the thinking and action of members of an org
policies
51
reflection of policy.
procedures
52
bridge between objective and result
Executive Leadership
53
crowning glory of success
human progress
54
to achieve objectuve, leader must use ___ style when he is the expert or when there is emergency situations
autocratic style
55
when ppl is capable of functioning independently, leader must use ___ kind of leadership
democratic or participatory kind
56
a confederation of five indigenous nation which is now the US
Iroquois League
57
US adopted a constituion known as
Great Law of Peace
58
former Swedish Prime Minister
Ingvar Carlson
59
___ is the key to effective management
delegation of authority
60
ppl who constantly seek authority but evade responsibility
buck passing
61
propounded the machine model, scientific or task management theory
Frederick W, Taylor
62
father of scientific managemt
frederick taylor
63
introduced to the world the use of research mathematics
Carl G. Barth
64
contributed to the recognition of worker psychology, the development of bonus plan, and charts used in scheduling
Henry Gantt
65
founder of Panasonic
konosuke matsushita
66
3 management philosophies by matsushita
a goal an ideal a vision
67
the next key to success is to think of an enterprise as an ___. the obj of any enterprise is to improve life in community
public instution
68
the thrid key to success is___. does not give the manager to do something dishonest with impunity
open management
69
the 4th key to success
collective wisdom of all its employees
70
a specific msg conveyed by a leader to a follower
order
71
either written or verbal
order
72
4 disticnt category of order:
request, suggestion, asking for volunteer, direct order
73
effective guiding principles how to phrase orders effectively
clear, concise, complete, acceptable
74
to make an order ___, phrase it in simple terms
clear
75
to make an order ___, answer all the questions who, when, what why
complete
76
to make an order ___, should be short enough fot he receiver to be able to repeat
concise
77
to make an order __, receiver should sees it as justified
acceotable
78
yo make an order __, when u explain why the action mjst be taken
justified
79
YOU MAKE an order ___ when you deliver it in a way thst will not adversley affect ur relationship with the receiver
tactful
80
you make an order __, when u present it as a way that he sees it as a worthwhile challnege
challenging
81
the most important resiurce in any organization is
human resource
82
is complex and includes a high degree of uncertainty and mbiguity
knowldege work
83
acc to Drucker, for manual worker we only need
efficiency
84
the avility to do thungs right rather than the ability to get the right things done
efficiency
85
style of management of samsung
hierarchical style
86
planning may be classified as
objective of the enterprise, policies, program, budget, procedures
87
bridge bet objective and result
executive leadership
88
power of an administor to delegate function
authority
89
ability to motivate subordinates
leadership
90
basic human desire and incentive for further achievement
recognition
91
___ and __ must got tgt
authority and responsibilty
92
bring tgt people with diverse knowledge and skills
project construction
93
industrial engineering functional task
Incentive standard, methids analysis, quality cntrl, production cntrl, material handling
94
history have proven that ___ were effective executives
Engineers
95
to be ___ is the job of executive
effective
96
every order has 3 meaninf
the meaning u think u cinvey, u do convey, the receiver thinkc u cinvey
97
98
Chairman of Samsung
Lee Hun Hee
99
Fundamental process of management
Decision making
100
A judgement. A choice between alternatives
Decision
101
First rule of decidion making, one doesnnot make andecision unless there is
Disagreement
102
knowledge work is defined by its
results
103
untested hypotheses
opinions
104
the focal point of the process, solution must address the prob rther than symptoms
identifying the problem
105
often benwfits from the use of mathematical or statistical techniques
analyzinf and comparing alternatives
106
will depend on the objectives of decision maker and criteria
selection of the best alternative
107
simply mwan carrying out the action indicated by the chosen alternative
implementing the chosen solution
108
the manager’/ ___ can be anfactor. due to series of successful
ego
109
a term which refers to the limit as control on making decisions because of cost, human abilities, time , technology
bounded rationality
110
result from each diff dept attempt to reaching a solution that is optimum for their dept.
Sub-optimization
111
ffectobe manager know that ___ is a limiting factor
time
112
fhe scarcest sourde
time
113
another common time waster is mal organization
meetings
114
the one secret of effectiveness
concentration (first things first)
115
most important element in the success of any effort
timing
116
means that a management uses to bring employees under control
discipline