Cloud Week-1 Flashcards
What is Amazon Leadership principle Customer Obsession?
Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
What is Amazon Leadership principle Ownership?
Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say “that’s not my job.”
What is Amazon Leadership principle Invent and Simplify?
Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” Because we do new things, we accept that we may be misunderstood for long periods of time.
What is Amazon Leadership principle Are Right, A Lot?
Leaders are right a lot. They have strong judgement and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.
What is Amazon Leadership principle Learn and Be Curious?
Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.
What is Amazon Leadership principle Hire and Develop the Best?
Leaders raise the performance bar with every hire and promotion. They recognise people with exceptional talent and willingly move them throughout the organisation. Leaders develop leaders and are serious about their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.
What is Amazon Leadership principle Insist on the Highest Standards?
Leaders have relentlessly high standards — many people may think these standards are unreasonably high. Leaders are continually raising the bar and driving their teams to deliver high quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
What is Amazon Leadership principle Think Big?
Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.
What is Amazon Leadership principle Bias for Action?
Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.
What is Amazon Leadership principle Frugality?
Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size, or fixed expense.
What is Amazon Leadership principle Earn Trust?
Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team’s body odour smells of perfume. They benchmark themselves and their teams against the best.
What is Amazon Leadership principle Dive Deep?
Leaders operate at all levels, stay connected to the details, audit frequently, and are sceptical when metrics and anecdote differ. No task is beneath them.
What is Amazon Leadership principle Have Backbone; Disagree and Commit?
Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.
What is Amazon Leadership principle Deliver Results?
Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never compromise.
What is Amazon Leadership principle Strive to be Earth’s Best Employer?
Leaders work every day to create a safer, more productive, higher performing, more diverse, and more just work environment. They lead with empathy, have fun at work, and make it easy for others to have fun. Leaders ask themselves: Are my fellow employees growing? Are they empowered? Are they ready for what’s next? Leaders have a vision for and commitment to their employees’ personal success, whether that be at Amazon or elsewhere.
