Cloud Essentials Study Guide Flashcards

Pass the certification exam.

1
Q

With cloud computing services, hardware purchases, software purchases, and IT support are the responsibility of whom?

A. Internet service provider
B. RraaS provider
C. SaaS provider
D. Application service provider

A

SaaS provider

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2
Q

Which term best describes the ability to rapidly increase user accounts for a given cloud service?

A. Volatility
B. Synchronicity
C. Viability
D. Elasticity

A

Elasticity

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3
Q

Which option describes a benefit of virtualized servers?

A. Shared hardware
B. Individual hardware per virtual server
C. Physical servers taking less room space than virtual servers
D. Virtual servers taking less disk space than physical servers

A

Shared hardware

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4
Q

Your company runs a virtualized web application server in-house. You decide to make the web applications available over the Internet through a cloud provider. Which method represents the quickest way to accomplish this?

A. Create a new cloud server, install web services, and install and configure web applications.
B. Create a new cloud server, install web services, and import web application data.
C. Migrate your in-house web application server to the cloud.
D. This cannot be done — only generic applications are available through the cloud.

A

Migrate your in-house web application server to the cloud.

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5
Q

Which term from the past describes the sharing of mainframe computing resources?

A. Time-sharing
B. Time division multiplexing
C. Mainframe-sharing
D. XaaS

A

Time-sharing

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6
Q

Purchasing software and providing it to a third party that installs and manages that software is an example of which of the following?

A. Virtualization
B. Application service provider
C. Platform as a service
D. Private cloud

A

Application service provider

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7
Q

You are the IT director for a retail clothing outlet. Your competitors are using Internet-delivered inventory, storage, and backup solutions from a specific provider. You conclude it is best that your company use the same services from the same provider. What type of cloud will you be subscribing to?

A. Community cloud
B. Retail cloud
C. Private cloud
D. Public cloud

A

Community cloud

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8
Q

For which businesses would cloud computing be best suited? (Choose two.)

A. Waterfront marketplace that thrives during the summer tourist season
B. Rural medical practice with four employees
C. Law enforcement agency
D. A new company start-up that manufactures watercraft

A
  • Waterfront marketplace that thrives during the summer tourist season
  • A new company start-up that manufactures watercraft
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9
Q

Which of the following are valid reasons for a firm’s not adopting a cloud solution? (Choose two.)

A. Local hardware is being fully utilized for unchanging IT workloads.
B. The number of employees rarely changes.
C. The number of employees changes often.
D. The firm experiences unpredictable project spikes throughout the year.

A
  • Local hardware is being fully utilized for unchanging IT workloads.
  • The number of employees rarely changes.
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10
Q

As a developer for a software company, you have decided to build and test your web applications in a cloud environment. Which type of cloud service best meets your needs?

A. PaaS
B. SaaS
C. IaaS
D. Xaas

A

PaaS

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11
Q

How are cloud computing and outsourcing similar?

A. Immediate scalability
B. Vendor lock-in
C. Long contract renegotiation
D. Tailor-made client solutions

A

Vendor lock-in

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12
Q

Which of the following is a benefit of outsourcing?

A. Immediate scalability
B. Vendor lock-in
C. Long contract renegotiation
D. Tailor-made client solutions

A

Tailor-made client solutions

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13
Q

True or false? Cloud computing is a form of outsourcing.

A

True

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14
Q

What cloud computing characteristic ensures services and data are always reachable?

A. Confidentiality
B. Integrity
C. Availability
D. Scalability

A

Availability

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15
Q

You must ensure that your business computing resources can quickly grow as business demands change. Which of the following allows this?

A. Confidentiality
B. Integrity
C. Availability
D. Scalability

A

Scalability

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16
Q

__________ protects data contents, while _____ ensures that data has not been tampered with.

A. Availability, scalability
B. Integrity, confidentiality
C. Scalability, availability
D. Confidentiality, integrity

A

Confidentiality, integrity

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17
Q

Which of the following are related to cloud computing costs? (Choose two.)

A. Monthly subscription
B. Server hardware costs
C. Usage fees
D. Software licensing costs

A
  • Monthly subscription

* Usage fees

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18
Q

How does cloud computing help an organization as new opportunities arise? (Choose two.)

A. Shifting operating expenses to capital expenses
B. Speedy addition of computing resources
C. Less cost for new server hardware
D. Speedy removal of computing resources

A
  • Speedy addition of computing resources

* Speedy removal of computing resources

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19
Q

________ and __________ give cloud customers a competitive advantage.

A. Integrity, confidentiality
B. Availability, integrity
C. Time to market, collaboration
D. Collaboration, confidentiality

A

Time to market, collaboration

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20
Q

Which of the following statements are true? (Choose two.)

A. Public clouds are for the exclusive use of a single organization.
B. Private clouds are for the exclusive use of a single organization
C. Public clouds are offered over an intranet.
D. Public clouds are offered over the Internet.

A
  • Private clouds are for the exclusive use of a single organization
  • Public clouds are offered over the Internet.
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21
Q

A military facility is NOT able to fully embrace cloud computing because of which of the
following?

A. High degree of confidentiality and operational assurance
B. The associates cost and infrastructure needs
C. Constantly changing and unpredictable workloads
D. Constantly changing data and accessibility needs

A

High degree of confidentiality and operational assurance

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22
Q

Why does cloud computing shift capital cost to variable cost?

A. Cloud computing is more cost-efficient
B. IT assets are not owned by the customer
C. Servers are better utilized
D. Staff is no longer hired by the customer

A

IT assets are not owned by the customer

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23
Q

Twitter is a service that allows users to exchange short text messages. This is an example
of:

A. PaaS
B. SaaS
C. IaaS
D. QoS

A

SaaS

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24
Q

Which of the following does the server virtualization layer do?

A. It allows the underling physical server hardware to be shared
B. It allows the virtual machines to be dependent on each other
C. It allows the virtual machines to be load balanced
D. It prohibits the use of virtual machines by unauthorized users

A

It allows the underling physical server hardware to be shared

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25
Q

A cloud subscriber may come under certain security constraints when hosting sensitive
data in the cloud due to government regulations. Which of the following is the BEST
mitigating control that could be implemented by the cloud provider?

A. Offer multi-tenancy software as a service with segregated physical infrastructure.
B. Offer a single-tenancy software service with segregated virtualized infrastructure.
C. Offer multi-tenancy software as a service with logically segregated infrastructure.
D. Offer a single-tenancy software service with monitored intrusion detection systems.

A

Offer multi-tenancy software as a service with segregated physical infrastructure.

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26
Q

In order to maintain strategic flexibility and the ability to bring a cloud system back
internally, which of the following is the MOST important requirement in the contract?

A. Yearly independent audit is performed to measure performance
B. Cloud provider has ability to terminate contract
C. One week timeframe for termination of service
D. Cloud subscriber maintains ownership of their data

A

Cloud subscriber maintains ownership of their data

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27
Q

Which of the following processes should be implemented to validate the application
security of the cloud provider’s SaaS application?

A. Periodic integrity testing
B. Periodic penetration testing
C. Review of operating system configuration
D. Application load testing

A

Periodic penetration testing

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28
Q

Which of the following processes needs to be changed to better handle Change Management in the cloud?

A. Financial chargeback
B. Security management
C. Hardware maintenance
D. Software distribution

A

Software distribution

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29
Q

Private clouds are operated solely for _______________ organization(s)

A. governmental
B. specific
C. for-profit
D. multiple

A

specific

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30
Q

Which of the following is a differentiating characteristic of private cloud solutions compared
to public cloud solutions?

A. Private cloud solutions are dedicated for use by a single organization.
B. Private cloud solutions are never accessible via the public Internet.
C. Private cloud solutions do not provide incremental scalability.
D. Private cloud solutions save considerably more money than a public cloud solution.

A

Private cloud solutions are dedicated for use by a single organization.

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31
Q

How can the internal IT department successfully react to cloud computing?

A. By becoming an external cloud provider
B. By becoming an internal cloud provider
C. By outsourcing all IT services
D. By solely focusing on security issues

A

By becoming an internal cloud provider

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32
Q

Which of the following is the function of orchestration services?

A. Assemble functional requirements for application development
B. Configure application clusters with Web services
C. Enable and disable load balancers
D. Manage the starting and stopping of application server clusters

A

Manage the starting and stopping of application server clusters

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33
Q

Which of the following is indicated by a high number of variations of different virtual
servers?

A. Lack of an automated provisioning process of the virtual machines
B. Lack of automation of virtual machine image manufacturing
C. Lack of manpower to monitor the virtual machines
D. Lack of physical servers to accommodate the different virtual servers

A

Lack of automation of virtual machine image manufacturing

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34
Q

Which of the following is the MOST significant difference between SaaS and IaaS?

A. IaaS can test network configurations.
B. SaaS is accessible anywhere.
C. SaaS is used for only public clouds.
D. IaaS can be secured and encrypted.

A

IaaS can test network configurations.

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35
Q

How does scalability work with cloud computing?

A. Servers and storage can be added quickly.
B. Servers and storage can be released quickly.
C. Users can be added and removed quickly.
D. All of the above is correct.

A

Servers and storage can be added quickly.
Servers and storage can be released quickly.
Users can be added and removed quickly.

(All of the above are correct.)

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36
Q

An organization is in the process of selecting a SaaS provider to replace its current internal customer relationship management system. The business expects better functionality than what is provided with the internal system. Which of the following is the BEST reason for moving to a SaaS cloud service?

A. Understand who the most experienced IaaS cloud providers are so that a recommendation can be made to the business based on what other industry vendors are doing.
B. Understand the current SLA’s of the cloud providers to ensure that they can exceed the current expected business SLA’s.
C. Understand current functional and non-functional requirements of the system in order to ensure the new system can meet and provide value add to current business needs.
D. Understand the cost model of the hosted infrastructure and whether the current system can be hosted on cloud provided infrastructure.

A

Understand current functional and non-functional requirements of the system in order to ensure the new system can meet and provide value add to current business needs.

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37
Q

Which of the following is an example of an early cloud adoption?

A. Data center
B. Virtualization
C. Video streaming
D. Web email

A

Web email

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38
Q

Which of the following business benefits do cloud computing and IT outsourcing have in
common?

A. Clarity and budgeting ease of upfront costs
B. Improvement of employee skills sets
C. Reduction of capital expenditures
D. Flexible contracts

A

Reduction of capital expenditures

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39
Q

Which of the following is the BEST example of a cloud vendor’s monthly hosting fee
changing based on cost allocations?

A. The company’s fee varies based on the projected quarterly revenue of the client’s company.
B. The company’s fee varies based on the number of their IT staff required to support the infrastructure.
C. The company’s fee varies based on the number of servers needed to house data in the datacenter.
D. The company’s fee varies based on the energy consumption of each server in the datacenter.

A

The company’s fee varies based on the number of servers needed to house data in the datacenter.

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40
Q

Elastic computing is important to businesses as it relates to which of the following cloud
characteristics?

A. Scalability
B. Security
C. Integrity
D. Distribution

A

Integrity

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41
Q

A technology manager is explaining the company’s latest move toward cloud computing.
Which of the following statements would NOT be an example of cloud computing?

A. The company is moving their email to a third party web application.
B. The company is consolidating their 10 web servers to one physical server located in the datacenter.
C. The company is going to leverage hosted servers to handle any additional processing power needed for the application developers.
D. The employees will now access their hosted finance application via their web browser.

A

The company is consolidating their 10 web servers to one physical server located in the datacenter.

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42
Q

A company has hired a third-party vendor to provide email and spam/anti-malware filtering
services. The type of cloud service provided by the vendor is BEST described as which of
the following?

A. SaaS
B. IaaS
C. CaaS
D. PaaS

A

SaaS

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43
Q

Which of the following would be considered in a private cloud?

A. Organizational direct attached storage
B. Organizational SAN
C. Vendor leased co-hosted storage
D. Encrypted shared drive

A

Organizational SAN

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44
Q

Cloud computing _____________capital cost to variable cost.

A. increases
B. reduces
C. shifts
D. equates

A

shifts

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45
Q

Which of the following organizations are MOST likely to consider confidentiality
requirements before implementing a backup and disaster recovery cloud solution?

A. An advertising company
B. A public library
C. A recreational park district
D. A hospital and outpatient facility

A

A hospital and outpatient facility

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46
Q

Which of the following factors of service must be managed effectively by a SaaS provider in
a cloud computing environment?

A. Application access levels
B. Client background checks
C. Availability
D. User acceptance

A

Availability

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47
Q

How does cloud computing influence service operations?

A. Cloud computing is more cost effective
B. The provisioning of servers and services is quicker or ceases to be an issue
C. The provisioning of servers and services can be much slower
D. The security level will increase

A

The provisioning of servers and services is quicker or ceases to be an issue

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48
Q

Why can cloud computing be a challenge in relation to compliance risks (e.g. compliance
with the Sarbanes-Oxley Act)?

A. It makes it harder to know where a company’s important assets are.
B. It is harder to limit the provider’s liability in the contract.
C. It makes it harder to know where a company’s physical assets are.
D. Industry regulations change more frequently to ensure compliance.

A

It makes it harder to know where a company’s important assets are.

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49
Q

Which of the following is true when mitigating risks in a cloud environment while avoiding
impact to performance?

A. When securing cloud resources, only the most sensitive data should be secured.
B. When securing cloud resources, it is always a best practice to encrypt all data stored in the cloud.
C. When securing cloud resources, data security is not an issue.
D. When securing cloud resources, it is always a best practice to use the strongest security on the most sensitive data.

A

When securing cloud resources, only the most sensitive data should be secured.

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50
Q

Which of the following is an important skill for an organization wanting to adopt an IaaS
strategy?

A. Visualization technology
B. Application service procurement
C. Customer relations
D. Security and risk management

A

Visualization technology

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51
Q

Which of the following assets have risks related to a cloud provider going out of business?

A. Data stored at the provider
B. Cloud management tools housed at the provider
C. Investment in servers at the provider
D. Machine capacity at the provider

A

Data stored at the provider

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52
Q

When an organization moves to a cloud service for IaaS the cost model changes. Which of
the following illustrates that cost model?

A. Move from an ongoing OPEX model for infrastructure to an ongoing service charge for the life of the infrastructure
B. Move from a depreciation model of infrastructure to a leasing model of infrastructure with bundled support and maintenance.
C. Move from a CAPEX model for infrastructure to an ongoing OPEX charge with bundled support and ongoing maintenance.
D. Move from an OPEX model for infrastructure to an ongoing CAPEX charge with bundled support and ongoing maintenance.

A

Move from a CAPEX model for infrastructure to an ongoing OPEX charge with bundled support and ongoing maintenance.

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53
Q

A company decides to reduce its IT labor force by hiring an external company to manage
various aspects of IT administration, such as software patch management, desktop
virtualization, and remote network maintenance. The company will still retain technicians
for maintenance and storage administration. Which of the following services has this
company implemented?

A. Outsourcing
B. Virtualization
C. PaaS
D. IaaS

A

Outsourcing

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54
Q

The IT department has migrated company email to a web-based cloud provider. Which of
the following dependencies placed on the cloud computing vendor will have the MOST
affect on all company staff?

A. Cost of service
B. Availability of service
C. Maintainability of service
D. Location of service

A

Availability of service

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55
Q

Which of the following critical success factors would likely persuade a company to use a
SaaS service?

A. The elimination of company driven application maintenance and backups
B. The lowering of thin client management costs
C. The decrease of company-owned physical system downtime
D. The increase of web presence

A

The elimination of company driven application maintenance and backups

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56
Q

Since the implementation of a cloud infrastructure, a senior level network administrator’s
job description has changed from being responsible for maintaining the hardware of the
network infrastructure to more of a management position, ensuring the cloud vendor is
providing the services specified in the contract with the company. Which of the following
has been impacted the MOST by the change in job responsibility?

A. Service Transition
B. Service Design
C. Service Operation
D. Service Strategy

A

Service Design

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57
Q

Which of the following is important to standardize?

A. Information standards and applications
B. User names and hardware providers
C. Virtual machine images and applications
D. Virtual machine images and identity information standards

A

Virtual machine images and identity information standards

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58
Q

Which of the following is a service level management tool aimed at quantifying a cloud
offerings’ performance?

A. Mean Time to Recovery
B. Risk Assessment
C. Business Impact Analysis
D. Request for Proposal

A

Mean Time to Recovery

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59
Q

Which of the following is a benefit of implementing cloud computing via the ITIL guideline?

A. Increased costs
B. Larger knowledge base
C. Increased free hard drive space
D. Improved service level

A

Improved service level

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60
Q

Why do management tools introduce a risk?

A. The management tools present a vendor lock-in
B. The management tools are indispensable above a specific scale of operation
C. The migration may not be successful
D. Too many software licenses are needed

A

The management tools present a vendor lock-in

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61
Q

Company A has a SaaS cloud that hosts their office suite software. Company B has an
IaaS cloud that provides all their server hardware, including the server hosting their office
suite software. Which of the following is a similarity between both company’s clouds?

A. Backups synchronize with the hot site
B. Servers are on-site
C. Software is hosted
D. Multiple servers are clustered

A

Backups synchronize with the hot site

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62
Q

Which of the following roles can the IT department play in the selection process of cloud
computing providers?

A. Help understand and explain the application lifecycle
B. Help understand performance parameters
C. Help understand provider quality
D. All of the above are correct

A

Help understand and explain the application lifecycle

Help understand performance parameters

Help understand provider quality

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63
Q

In which of the following scenarios would a hybrid cloud be the BEST choice for an
organization to use?

A. A security organization that performs a large percentage of penetration testing.
B. A financial organization that must keep all data under their control.
C. A retail organization that needs to maintain all processing in their own datacenter.
D. A large development firm that creates applications for the customer to host on their cloud.

A

A large development firm that creates applications for the customer to host on their cloud.

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64
Q

Which of the following is the MOST important impact of cloud computing on managing
service levels?

A. Capacity can be more elastic.
B. External providers can deny a capacity increase when required.
C. Providers measure their own performance.
D. Scarcity of resources can occur if not monitored

A

Capacity can be more elastic.

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65
Q

A company is implementing a system replacement which has application components that
are internally hosted and multiple application components that are hosted as software as a
service by different cloud providers. Which of the following represents the challenge of this
architecture?

A. Complexity
B. Time to market
C. Cost saving
D. Elasticity

A

Complexity

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66
Q

A university has migrated several services from their internal infrastructure to a third-party
cloud provider. Which of the following is MOST important to the university in order to
ensure an appropriate security posture?

A. Regular patching applied by the university
B. Governance and oversight by the cloud provider
C. Antivirus checks performed by the cloud provider
D. SLA and metrics requested by the cloud provider

A

Governance and oversight by the cloud provider

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67
Q

Which of the following risk results if cloud computing providers limit their Service Level
Agreement (SLA) liabilities?

A. Compliance risk
B. Legal risk
C. Privacy risk
D. Security risk

A

Legal risk

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68
Q

Which of the following is BEST used when setting up security for services being used
within a public cloud?

A. LDAP
B. SFTP
C. SNMP
D. SSL

A

SSL

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69
Q

Which of the following is a benefit of cloud computing?

A. Cloud computing delivers IT capabilities that scale with demand.
B. Cloud computing delivers a wide range of services that are easily accessible to users
C. Cloud computing delivers IT capacity on demand.
D. Cloud computing negates the need for a procurement department.

A

Cloud computing delivers IT capabilities that scale with demand.

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70
Q

Which of the following is the BEST way to mitigate the security and privacy issues
associated with cloud computing?

A. Allowing only cloud administrators to have access to cloud resources
B. Removing firewalls and access control routers from the network
C. Implementation and enforcement of a comprehensive security policy
D. Removing virtualized hardware from the organization

A

Implementation and enforcement of a comprehensive security policy

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71
Q

Which of the following would help an organization’s IT department set their objectives and
expectations for a cloud computing solution?

A. Service Transition
B. Service Operation
C. Service Strategy
D. Service Design

A

Service Strategy

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72
Q

Which of the following is a negative business impact of cloud computing?

A. It lowers the company’s overall application processing availability.
B. It is difficult to implement problem management.
C. It is more difficult to ensure policy compliance.
D. It slows down the company’s ability to deal with server capacity issues.

A

It is more difficult to ensure policy compliance.

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73
Q

A legal hold has been requested on an employee’s mailbox by the company’s legal office.
The company IT group is unable to implement the legal hold since the email system has
recently been outsourced to the cloud. Which of the following has the company failed to
consider when migrating the email service to the cloud?

A. Business continuity plan
B. Email restoration process
C. Archival procedures
D. Retention policy

A

Retention policy

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74
Q

An existing capability is being migrated into the cloud. Capacity management issues have
been noticed in the past and an exercise is being performed to calculate current and future
volumes. In which of the following lifecycle phases is this likely to be performed?

A. Operation
B. Design
C. Transition
D. Strategy

A

Design

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75
Q

Which of the following questions should be considered BEFORE selecting a cloud
computing vendor?

A. What cloud computing product will fit the business need?
B. What is the vendor policy on telecommuting?
C. What is the timeline for transition to the vendor?
D. What is the datacenter’s power consumption?

A

What cloud computing product will fit the business need?

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76
Q

Which of the following does IT outsourcing and cloud computing typically have in common?

A. Pay as you go agreements
B. Short-term financial commitment
C. Tailor-made applications based on client needs
D. Vendor lock-in potential

A

Vendor lock-in potential

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77
Q

Which of the following cloud service characteristics would impact how a current application
will adapt in the future according to how quickly a business will grow?

A. Time to market
B. Scalability
C. Hardware independence
D. Security

A

Scalability

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78
Q

Web hosting is a service that enables customers to deploy a website quickly. This is an
example of:

A. IaaS.
B. SaaS
C. PaaS.
D. On-demand software.
E. None of the above.
A

PaaS.

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79
Q

Which of the following confidentiality risks is introduced by cloud computing?

A. Company information can be transmitted electronically
B. Digitizing information makes it easier to copy
C. Government regulations require data to be disclosed
D. Having files stored on the servers of a cloud provider

A

Having files stored on the servers of a cloud provider

80
Q

Which of the following risks are associated with using a customized proprietary cloud
application?

A. Simplified continuity of operation and disaster recovery plan
B. Lack of internal control over function and design of applications
C. Locking into the cloud provider and increasing costs over the long term
D. Reassignment of roles and responsibilities would be necessary

A

Locking into the cloud provider and increasing costs over the long term

81
Q

How can an organization successfully implement a PaaS strategy?

A. Open up internal databases with Web service access.
B. Take inventory of the application portfolio and select external suppliers
C. Standardize on a limited set of virtual machines.
D. Continuously execute performance analytics to monitor providers

A

Open up internal databases with Web service access.

82
Q

Which of the following is one way to mitigate the issue of non-secure communication
methods used by cloud providers?

A. Insist that the provider switch to secure protocols, such as SSH instead of Telnet.
B. Insist that the provider use authentication to connect to the non-secure applications.
C. Insist that the provider place firewalls and routers at the border of the cloud environment.
D. Insist that the provider implement username/password on all protocols.

A

Insist that the provider use authentication to connect to the non-secure applications.

83
Q

Which of the following is the difference between cloud computing and IT outsourcing?

A. The service levels of cloud computing are much better.
B. IT outsourcing is not based on open standards.
C. Contracts with cloud providers can be changed much quicker.
D. Only IT outsourcing works with external staff.

A

Contracts with cloud providers can be changed much quicker.

84
Q

Digital identities for logging onto SaaS solutions should be issued by all the following
EXCEPT:

A. A third-party identity provider.
B. The customer organization.
C. The SaaS provider.
D. A user.

A

A user.

85
Q

Which of the following is a drawback of direct cost when implementing cloud computing?

A. It cannot be applied to IaaS.
B. It is complex.
C. It is less accurate.
D. It only works with SaaS.

A

It is less accurate.

86
Q

Which of the following refers to providing a combination of servers, networking
components, hosting, provisioning, and basic services needed to run a cloud?

A. PaaS
B. CaaS
C. SaaS
D. IaaS

A

IaaS

87
Q

A company has decided to implement a third-party hosted service so that they have access
to as many virtual instances as needed, for exclusive use. Which of the following types of
services would this represent?

A. VPN
B. Public cloud
C. Private cloud
D. VTP

A

Private cloud

88
Q

Synchronization of updates is ___________ than replicating data across locations because
it gives better assurance that data is always ___________ everywhere.

A. better, secure
B. better, up to date
C. worse, secure
D. worse, up to date

A

better, up to date

89
Q

Which of the following is the BEST example of maintaining ‘strategic flexibility’?

A. Cloud provisioning models have a risk of not maintaining flexibility once services have been migrated.
B. When choosing services to migrate into the cloud, there should be a focus on ensuring that future migration between different cloud providers can be facilitated.
C. Cloud providers need to provide countermeasures to any consequences of not maintaining flexibility of services in a strategic manner.
D. When choosing services to migrate into the cloud, it should be ensured that the cloud provider can change underlying hardware platforms in case the customer needs change.

A

When choosing services to migrate into the cloud, there should be a focus on ensuring that future migration between different cloud providers can be facilitated.

90
Q

Why do business users prefer to deal with cloud providers directly, instead of via the IT
department?

A. It reduces financial risks to the business
B. The IT department does not accommodate variable costs
C. They can better measure the provider’s quality
D. They can use their own payment options

A

The IT department does not accommodate variable costs

91
Q

Which of the following is a difference between cloud computing and visualization when
implementing IaaS?

A. All hardware is maintained on-site by current IT staff and managers
B. Both a cloud and a virtual solution will provide additional programmers for application development
C. Boxed, retail versions of office suite software must be used for consistent licensing
D. Cloud computing may use visualization, while visualization does not require cloud services

A

Cloud computing may use visualization, while visualization does not require cloud services

92
Q

All of the following are availability risks that are introduced by cloud computing EXCEPT:

A. Dependence on an external provider.
B. Dependence on internal IT
C. Increase in users who can change data.
D. Network connectivity

A

Dependence on an external provider.
Dependence on internal IT
Increase in users who can change data.
Network connectivity

CORRECT: Increase in users who can change data.

93
Q

Which of the following capabilities MUST a vendor be able to fulfill in order to provide a
successful IaaS solution? (Select TWO).

A. Network maintenance
B. Application development
C. Web-based application maintenance
D. Application configuration settings
E. Physical security
A
  • Network maintenance

* Physical security

94
Q

An organization requires that it federates its internal systems and their externally hosted
SaaS finance system so a user does not have to re-authenticate. This is an example of
which of the following?

A. Open authentication
B. Single sign-on
C. Biometric scanning
D. Multifactor authentication

A

Single sign-on

95
Q

Which of the following is a unique characteristic of virtualization?

A. Security features
B. Federated identities
C. Shared hardware
D. Sourcing challenges

A

Shared hardware

96
Q

Which of the following is the FIRST item of consideration when a company wants to
implement a cloud network by following the ITIL standard?

A. Cost of implementation
B. Current productivity
C. Use of current skills
D. Business needs

A

Business needs

97
Q

A company is adopting a public SaaS cloud based computing system to migrate a mission
critical application. Which of the following capabilities will be MOST likely lost?

A. Centralized management of user access to the application.
B. Aversion of the software that will be accessed in the cloud.
C. The ability to perform fine grained customizations to the software.
D. The ability to access the application from the internal company network.

A

The ability to perform fine grained customizations to the software

98
Q

Which of the following statements represents the correct definition of the terms ‘cost
allocation’ and ‘chargeback’?

A. ‘Cost allocation’ focuses on recovering costs from consumers of cloud-delivered services whereas ‘chargeback’ relates to identifying costs and assigning them to specific cost categories.
B. ‘Cost allocation’ and ‘chargeback’ are synonymous terms that relate to allocating costs of cloud services and ensuring that billing occurs for the services being delivered.
C. ‘Cost allocation’ relates to identifying costs and assigning them to specific cost categories. ‘Chargeback’ is focused on recovering costs from consumers of the cloud- delivered services.
D. ‘Cost allocation’ and ‘chargeback’ relate to ensuring that cloud computing delivery services are a profit center instead of a cost center. This leads to a positive return on investment for both cloud provider and cloud consumer.

A
  • ‘Cost allocation’ relates to identifying costs and assigning them to specific cost categories.
  • ‘Chargeback’ is focused on recovering costs from consumers of the cloud- delivered services.
99
Q

In which of the following ways do IT outsourcing and cloud computing differ?

A. Cloud computing services are typically much more scalable.
B. Cloud computing is much cheaper.
C. Hardware and software assets are typically customizable.
D. IT outsourcing promotes innovation.

A

Cloud computing services are typically much more scalable.

100
Q

Which of the following can cause user response times to deteriorate?

A. High CPU usage and low network bandwidth
B. High network latency and high volume of data stored
C. Low network bandwidth and high network latency
D. Low network bandwidth and high volume of data stored

A

High network latency and high volume of data stored

101
Q

Which of the following is a typical concern for business and IT leaders when adopting cloud
computing?

A. Current cost structure of IT
B. Quality of web-based user interfaces
C. Security of current IT solutions
D. Technical maintenance of current IT assets

A

Security of current IT solutions

102
Q

Which of the following is MOST typically accessed through Web services?

A. IaaS
B. PaaS
C. SaaS
D. None of the above

A

PaaS

103
Q

A software development platform is in the process of being mi grated from an in-house framework to a cloud-based PaaS. Which of the following development aspects is likely to be applicable in the PaaS environment?

A. PaaS providers do not allow customers with their own software development teams to write new applications on the cloud platform.
B. Cloud environments only support agile development. The software development team will need to change from their waterfall SDLC methodology before migrating.
C. Familiarization will be required with cloud provider-based APIs, web services, and development frameworks.
D. No expected change in software development process when migrating from in-house to PaaS.

A

Familiarization will be required with cloud provider-based APIs, web services, and development frameworks.

104
Q

Which of the following characteristics would allow a company to market its product to the public by using cloud computing services?

A. Desktop virtualization throughout the company
B. Client-server application modules
C. Web-based application modules
D. Client-based training modules

A

Web-based application modules

105
Q

Why does hardware and operating system maintenance take less effort with SaaS?

A. Maintenance becomes irrelevant
B. Cloud provider takes care of it
C. Hardware vendor takes care of it
D. Operating system vendor takes care of it

A

Cloud provider takes care of it

106
Q

Which of the following is improved by choosing cloud computing versus traditional IT infrastructure outsourcing?

A. Resource spending
B. Legal requirements
C. Employee morale
D. Controllable response time

A

Resource spending

107
Q

Amazon Elastic Cloud Computing (EC2) is a facility for quickly providing virtual servers. This is an example of:

A. SaaS
B. IaaS
C. PaaS
D. QoS.

A

IaaS

108
Q

Which of the following do business accountants prefer with respect to the cost of cloud computing?

A. Budgets to be fixed
B. Costs that are related to number of users
C. Costs that are related to profits
D. Costs to be fixed

A

Costs that are related to profits

109
Q

Which of the following types of organizations would NOT benefit from cloud computing due to legal requirements?

A. Online library
B. Social media sites
C. Large marketing agencies
D. Medical facility

A

Medical facility

110
Q

Privacy is the right of________ to selectively disclose information about _________ and restrict the further use of that information by any party.

A. companies, others
B. companies, themselves
C. individuals, others
D. individuals, themselves

A

individuals, themselves

111
Q

Which of the following is an essential step in the start-up process of a virtual server?

A. Identify the location of the physical machine
B. Select identity providers
C. Select security credentials
D. Select the application set that will run on it

A

Select security credentials

112
Q

Which of the following is a relevant component of the cloud ecosystem?

A. Hypervisors
B. Image factory
C. Security procedures
D. Trained IT staff

A

Image factory

113
Q

Which of the following is an effect of cloud computing on application development?

A. SaaS allows for open-source application development.
B. SaaS delays the time to market for most applications.
C. SaaS inhibits vendor interoperability on application platforms.
D. SaaS allows for a shorter time to market for some applications.

A

SaaS inhibits vendor interoperability on application platforms.

114
Q

In order for an organization to have a successful cloud implementation, which of the
following must be true?

A. The organization must perform and successfully complete a cloud readiness assessment.
B. The organization must have used virtualization technology in the past.
C. The organization must have an unlimited budget for allocation of cloud resources.
D. The organization must have an in-house IT department.

A

The organization must perform and successfully complete a cloud readiness assessment.

115
Q

Cloud computing can BEST reduce costs for a business by:

A. Utilizing services as needed.
B. Increasing available data storage.
C. Utilizing local resources.
D. Increasing sales potential.

A

Utilizing services as needed.

116
Q

In cloud computing, the ability to scale resources on demand, benefits the business in which of the following ways?

A. Allowing a third party to manage service delivery ensures lower staffing costs.
B. It is more cost effective to pay for what is needed rather than pay for peak demand upfront.
C. Fewer in-house servers lower the power consumption of the datacenter.
D. Shorter contracts and less capital expenses reduce expenditures to the IT budget.

A

It is more cost effective to pay for what is needed rather than pay for peak demand upfront.

117
Q

Which represents the MOST important business continuity risk?

A. Incomplete Service Level Agreements (SLAs)
B. Network connectivity interruption
C. Privacy laws
D. Providers going out of business

A

Providers going out of business

118
Q

A financial services company plans to move its existing CRM system into the cloud. The current system hosts 50 million customers. Which of the following steps should be done FIRST for moving this application into the cloud?

A. Perform security testing of the application to ensure that there are no new security vulnerabilities being introduced.
B. Perform testing to confirm that all the customer data can be mapped/migrated during the allocated change window.
C. Communicate with customers that they will be moving to a new CRM system which will be hosted in the cloud.
D. Perform a physical site assessment on where the application is hosted to ensure adequate controls are in place.

A

Perform security testing of the application to ensure that there are no new security vulnerabilities being introduced.

119
Q

Which of the following is an important new skill for an IT organization to develop in the context of cloud computing?

A. Provisioning services
B. Incident management
C. Technology upgrade monitoring
D. Security and risk management

A

Provisioning services

120
Q

Which of the following BEST describes the properly of cloud computing that allows changes in transaction volume without major changes to the system?

A. Scalability
B. Reliability
C. Integrity
D. Availability

A

Scalability

121
Q

How does cloud computing improve business flexibility?

A. Easier access by users outside of the organization
B. Faster deployment of applications
C. Rapidly growing and shrinking capacity
D. All of the above are correct

A

Easier access by users outside of the organization

Faster deployment of applications

Rapidly growing and shrinking capacity

All of the above are correct

CORRECT: ALL OF THE ABOVE

122
Q

Which of the following technologies are related to Web services?

A. HTML, IDM, JSON
B. HTML, IDM, XML
C. HTML, JSON, XML
D. DM, JSON, XML

A

HTML, JSON, XML

123
Q

Which of the following would be a method to ensure ongoing benefits of a cloud
agreement?

A. Confirm a continual assurance framework is in place to measure the cloud provider’s performance in line with organizational objectives.
B. Have independent security testing performed against the cloud provider to ensure that the business’s customer data is safe.
C. Ask the cloud provider to lower the cost before each contractual renewal so that the business is obtaining value for money.
D. Have independent stress and volume testing performed against the cloud provider to measure the availability SLA.

A

Confirm a continual assurance framework is in place to measure the cloud provider’s performance in line with organizational objectives.

124
Q

An organization subscribes to a public cloud. For which of the following does the subscriber NOT depend on the vendor?

A. Internet bandwidth and packet latency
B. Service Level Agreement
C. Data backups
D. Infrastructure availability

A

Internet bandwidth and packet latency

125
Q

Which of the following is a reason why an IT manager understanding business cost allocations would recommend implementing a cloud infrastructure? (Select TWO).

A. The cloud can be used to increase revenue.
B. The cloud can be used to help cut unnecessary spending on IT.
C. The cloud can be used to increase system downtime.
D. The cloud can be used to reduce payroll costs of IT staff
E. The cloud can be used to increase customer base.

A
  • The cloud can be used to help cut unnecessary spending on IT.
  • The cloud can be used to reduce payroll costs of IT staff
126
Q

Which of the following is a reason for business users lo be interested in cloud computing?

A. Desire for vendor lock-in reduction
B. Desire for improved security
C. Desire for improved user experience
D. Desire for reducing compliance issues

A

Desire for improved user experience

127
Q

Which of the following should be implemented to BEST roll out desktop images from a cloud network?

A. Automation and self service
B. Backup and recovery
C. Federation
D. Virtual servers

A

Automation and self service

128
Q

Which of the following cloud services would be used to rent hardware, computing and network space, and storage over the Internet?

A. SaaS
B. IaaS
C. PaaS
D. XaaS

A

IaaS

129
Q

Which of the following cloud computing risks is compliance related?

A. Access rights that are handled by a cloud provider
B. Capacity management that is handled by a cloud provider
C. Cross-charging policies that are handled by both clients
D. Provider reputation

A

Access rights that are handled by a cloud provider

130
Q

How does using cloud computing help to enhance business value?

A. By using cloud computing, businesses are able to realize lower asset utilization for personnel.
B. By paying for actual usage, cloud computing allows businesses to convert fixed costs into variable costs.
C. By using cloud computing, businesses are able to lower server utilization.
D. By paying for actual usage, cloud computing allows businesses to convert variable costs into fixed costs.

A

By paying for actual usage, cloud computing allows businesses to convert fixed costs into variable costs.

131
Q

The business benefits of mobile computing are enhanced MOST by which of the following cloud service characteristics?

A. Hardware independence
B. Security
C. Distribution over the Internet
D. Time to market

A

Distribution over the Internet

132
Q

A company is trying to understand the IT service management impacts of adopting cloud computing as the delivery vehicle for a new service. Which of the following lifecycle phases would be likely to see these impacts evaluated?

A. Strategy
B. Operation
C. Design
D. Transition

A

Strategy

133
Q

Which of the following is the business benefit of private PaaS?

A. Improve the reuse of internal databases in an organization.
B. Improve the speed of the internal development and deployment processes.
C. Reduce cost and reliance on internal technical skills.
D. Simplify interfaces for specific user groups.

A

Improve the speed of the internal development and deployment processes.

134
Q

A company decides to subscribe to a new CRM product that will help improve their business processes. Which of the following types of cloud computing would MOST likely be implemented?

A. PaaS
B. XaaS
C. IaaS
D. SaaS

A

SaaS

135
Q

Which of the following BEST describes the properly of cloud computing that enables services to be readily on hand?

A. Integrity
B. Confidentiality
C. Availability
D. Scalability

A

Availability

136
Q

Which of the following can be deployed by a cloud provider to reduce storage costs?

A. Journaling file systems
B. Two-factor authentication
C. Data de-duplication
D. Data encryption

A

Data de-duplication

137
Q

How can cloud-related financial risks be managed?

A. Credit cards must be used for handling transactions
B. Eliminating legacy IT systems
C. Making sure that cloud assets are generating revenue
D. Renegotiating license agreements

A

Making sure that cloud assets are generating revenue

138
Q

Which of the following is included in a compliance audit?

A. Analyzing chargeback agreements
B. Analyzing cloud provider Service Level Agreements (SLAs)
C. Analyzing identity management and access controls
D. Analyzing the provider release calendar

A

Analyzing identity management and access controls

139
Q

Why is standardization of data formats important?

A. It facilitates movement from one provider to another.
B. It helps encourage innovation.
C. It leads to a more mature stage of the cloud computing landscape
D. It leads to more efficient machine utilization.

A

It facilitates movement from one provider to another.

140
Q

An organization is replacing its core insurance platform. The solution is made up of internally hosted insurance systems and applications hosted in the cloud. Which of the following activities is part of service transition?

A. Ensure that as part of the change management process the events are sequenced to include the cloud provider and that they have resources available.
B. Ensure that monitoring controls are implemented by the cloud provider to ensures that the system is highly available and that performance can be measured.
C. Ensure that the SLA’s for availability have been well documented and agreed to as part of the contract arrangement between the two companies.
D. Ensure that the capacity and storage is available to meet the current and future demands of the solution of the cloud provider’s infrastructure.

A

Ensure that as part of the change management process the events are sequenced to include the cloud provider and that they have resources available.

141
Q

Which of the following is an advantage of cloud computing that can enhance business value?

A. Hardware dependence
B. Scalability
C. Fixed costs
D. Security

A

Scalability

142
Q

Which of the following is an advantage of cloud computing for an organization?

A. Increased security of applications and data due to virtualization
B. Decreased downtime due to increased control over hosted servers
C. Increased internal focus on IT when hosting with proven providers
D. Increased scalability to meet usage demands

A

Increased scalability to meet usage demands

143
Q

An external cloud service provider has been chosen by a financial company to deliver some capabilities that used to be performed in-house. Which of the following would provide the BEST amount of coverage to the financial company byway of continually asserting that there is an acceptable security posture being achieved by the service provider?

A. Define required security service levels, agree on security evaluation criteria, and perform regular compliance checks based on the service levels and evaluation criteria.
B. Perform a penetration test every 6 to 12 months and mandate that any unacceptably high issues or risks are mitigated.
C. Perform a risk assessment annually and mandate that any unacceptably high risks are mitigated.
D. Ensure that the service provider aligns to an industry standard, such as ISO 27000 series or another regulatory compliance framework and request that they self-monitor annually.

A

Define required security service levels, agree on security evaluation criteria, and perform regular compliance checks based on the service levels and evaluation criteria.

144
Q

Cloud computing brings new challenges to ___________ management, because traditional licensing models do not fit well with scalable resources.

A. commercial
B. financial
C. legal
D. service

A

financial

145
Q

Which of the following is the MOST complex security provisioning problem in a cloud environment?

A. Handling credit cards for purchasing cloud services
B. Keeping track of cloud provider performance
C. Managing users and their rights across multiple providers
D. Software assets that are introduced and can expire

A

Managing users and their rights across multiple providers

146
Q

Which of the following is the MOST important service management consequence of elastic capacity?

A. The need for better application development
B. The need for better security management
C. The need for good performance monitoring and management
D. The need to improve the fulfillment and provisioning process

A

The need for good performance monitoring and management

147
Q

Which of the following is the primary way to access PaaS?

A. Web services
B. Websites
C. Web hosting providers
D. Data integrations

A

Websites

148
Q

A software development company would like to deploy all of their application development using their own software to the cloud. The type of cloud they will MOST likely choose to implement is which of the following?

A. XaaS
B. IaaS
C. SaaS
D. PaaS

A

PaaS

149
Q

Google Apps is a set of online applications allowing users to create and share documents and spreadsheets. This is an example of:

A. PaaS
B. SaaS.
C. IaaS.
D. None of the above.

A

SaaS

150
Q

Which of the following companies would BEST benefit from moving to a cloud service?

A. A retail company that has a history of peaks and troughs throughout the year with its online shopping application.
B. A family business that does not have any IT applications, but runs off manual processes and good customer service.
C. A financial services company that is having a number of security issues with its customer internet banking platform.
D. An insurance company that has a mature, low cost and efficient IT infrastructure that does not have significant change.

A

A retail company that has a history of peaks and troughs throughout the year with its online shopping application.

151
Q

Which IT process is likely to take more effort with cloud computing?

A. Hardware maintenance
B. Installing operating system patches
C. Performance monitoring
D. Server maintenance

A

Performance monitoring

152
Q

Which of the following is a definition of virtualization?

A. Virtualization is a method to organize servers in a more efficient manner to double the number of accessible users
B. Virtualization is a set of techniques for hiding software resources behind hardware abstractions.
C. Virtualization is a set of techniques for hiding hardware resources behind software abstractions.
D. Virtualization is a method to structure data in a more efficient manner with less cost to the user.

A

Virtualization is a set of techniques for hiding hardware resources behind software abstractions.

153
Q

Which of the following would represent a successful implementation of a cloud service strategy?

A. An organization has identified services, investments, partners, and delivery channels designed to meet requirements.
B. An organization has identified patterns of business activities that use services and manage activities to influence demand.
C. An organization has managed the investment portfolio for services available to users of the cloud services.
D. An organization has managed budgeting and accounting for cloud services needed for the organization.

A

An organization has identified services, investments, partners, and delivery channels designed to meet requirements.

154
Q

Which of the following is a business reason for IT outsourcing and cloud computing?

A. Improving cost structure
B. Improving customer satisfaction
C. Increasing control over IT systems
D. Decrease of security issues

A

Improving cost structure

155
Q

Cloud computing has the greatest benefit for which of the following user populations?

A. User populations which steadily increase in size.
B. User populations that vary and are unpredictable.
C. User populations that are of fixed size.
D. User populations that vary in size on a seasonal basis.

A

User populations that vary and are unpredictable.

156
Q

A company’s IT department currently spends several hours a day maintaining the hardware of the database server. The company migrates the server to the cloud. Which of the following job responsibilities of the IT department has been MOST impacted by this
change?

A. Service Strategy
B. Service Operation
C. Service Design
D. Service Transition

A

Service Operation

157
Q

Which of the following is an example of a cloud-related security risk?

A. Losing network connectivity
B. Not having enough software licenses
C. Not knowing what the cloud provider will charge
D. Storing customer data at a provider

A

Storing customer data at a provider

158
Q

Which of the following consequences does IT outsourcing and cloud computing have in common?

A. Involvement of external staff
B. Improved flexibility
C. Reduced expense
D. Shorter time to market

A

Involvement of external staff

159
Q

A private cloud generally has which of the following characteristics?

A. Services are restricted to members of the same organization
B. Infrastructure is managed by an independent service provider
C. Services are managed by a third-party provider
D. Services are accessed by members outside of the organization

A

Services are restricted to members of the same organization

160
Q

Which of the following must be implemented by a cloud provider to ensure that different entities can authenticate and share basic user accounting information?

A. Scalability
B. Federation
C. Virtualization
D. Self service

A

Federation

161
Q

API

A

Application Programming Interface:

In computer programming, an application programming interface is a set of subroutine definitions, communication protocols, and tools for building software. In general terms, it is a set of clearly defined methods of communication among various components.

162
Q

BPaaS

A

Business Process as a Service:

Business Process as a Service (BPaaS) is a form of business process outsourcing (BPO) that employs a cloud computing service model. Whereas the aim of traditional BPO is to reduce labor costs, BPaaS reduces labor count through increased automation, thereby cutting costs in the process.

163
Q

CaaS

A

Communications as a Service:

Communications as a Service (CaaS) is an outsourced enterprise communications solution that can be leased from a single vendor. Such communications can include voice over IP (VoIP or Internet telephony), instant messaging (IM), collaboration and videoconference applications using fixed and mobile devices.

164
Q

CAPEX

A

Capital Expense:

Capital expenditure or capital expense is the money a company spends to buy, maintain, or improve its fixed assets, such as buildings, vehicles, equipment, or land.

165
Q

CIO

A

Chief Information Officer:

Chief information officer, chief digital information officer or information technology director, is a job title commonly given to the most senior executive in an enterprise who works for the traditional information technology and computer systems that support enterprise goals.

166
Q

CRM

A

Content Records Management:

Cloud content management is an aspect of information technology (IT) management that is concerned with collecting, delivering, retrieving, governing and managing information within a cloud-based hosting environment.

167
Q

DR

A

Disaster Recovery:

Cloud disaster recovery (cloud DR) is a backup and restore strategy that involves storing and maintaining copies of electronic records in a cloud computing environment as a security measure.

168
Q

IaaS

A

Infrastructure as a Service:

In an IaaS model, a cloud provider hosts the infrastructure components traditionally present in an on-premises data center, including servers, storage and networking hardware, as well as the virtualization or hypervisor layer.

Example:
Amazon Web Services (AWS), Google Computer Engine

169
Q

ISO

A

International Standards Organization:

The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from various national standards organizations. Founded on 23 February 1947, the organization promotes worldwide proprietary, industrial and commercial standards.

170
Q

ITIL

A

Information Technology Infrastructure Library:

ITIL is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business. In its current form, ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage.

171
Q

LDAP

A

Lightweight Directory Access Protocol:

The Lightweight Directory Access Protocol is an open, vendor-neutral, industry standard application protocol for accessing and maintaining distributed directory information services over an Internet Protocol network.

172
Q

MaaS

A

Monitoring as a Service:

Monitoring as a service is one of many cloud computing delivery models under anything as a service. It is a framework that facilitates the deployment of monitoring functionalities for various other services and applications within the cloud.

173
Q

OPEX

A

Operating Expense:

An operating expense, operating expenditure, operational expense, operational expenditure or opex is an ongoing cost for running a product, business, or system. Its counterpart, a capital expenditure, is the cost of developing or providing non-consumable parts for the product or system.

174
Q

PaaS

A

Platform as a Service:

Platform as a Service (PaaS) or Application Platform as a Service (aPaaS) or platform-based service is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app.

Example:
Salesforce, Microsoft Azure

175
Q

SaaS

A

Software as a Service:

Software as a service (SaaS) is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet.

176
Q

SDLC

A

Synchronous Data Link Control:

Synchronous Data Link Control. From Wikipedia, the free encyclopedia. Synchronous Data Link Control (SDLC) is a computer communications protocol. It is the layer 2 protocol for IBM’s Systems Network Architecture (SNA). SDLC supports multipoint links as well as error correction.

177
Q

SFTP

A

Secure File Transfer Protocol:

Secure File Transfer Protocol (SFTP) is a secure version of File Transfer Protocol (FTP), which facilitates data access and data transfer over a Secure Shell (SSH) data stream. It is part of the SSH Protocol. This term is also known as SSH File Transfer Protocol.

178
Q

SLA

A

Service Level Agreement:

A service-level agreement (SLA) is a commitment between a service provider and a client. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user.

179
Q

SNMAP

A

Simple Network Management Protocol:

Simple Network Management Protocol (SNMP) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. … SNMPv1 is the original version of the protocol.

180
Q

SOA

A

Service Oriented Architecture:

A service-oriented architecture (SOA) is a style of software design where services are provided to the other components by application components, through a communication protocol over a network.

181
Q

SSL

A

Secure Sockets Layer:

Secure Sockets Layer (SSL) is a standard protocol used for the secure transmission of documents over a network. Developed by Netscape, SSL technology creates a secure link between a Web server and browser to ensure private and integral data transmission.

182
Q

TaaS

A

Testing as a Service:

Testing as a Service (TaaS) is an outsourcing model in which testing activities associated with some of an organization’s business activities are performed by a service provider rather than employees.

183
Q

VLAN

A

Virtual Local Area Network:

A virtual LAN (VLAN) is any broadcast domain that is partitioned and isolated in a computer network at the data link layer (OSI layer 2). LAN is the abbreviation for local area network and in this context virtual refers to a physical object recreated and altered by additional logic.

184
Q

VPN

A

Virtual Private Network:

A virtual private cloud (VPC) is an on-demand configurable pool of shared computing resources allocated within a public cloud environment, providing a certain level of isolation between the different organizations (denoted as users hereafter) using the resources.

185
Q

VTP

A

VLAN Trunk Protocol:

Virtual local area network (VLAN) trunking Protocol or VTP is a proprietary protocol from Cisco that allows networks to send network functionality through all of the switches in a domain. This technique eliminates the need for multiple configurations for VLANs throughout the system.

186
Q

WAN

A

Wide Area Network:

A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local-area networks (LANs). Computers connected to a wide-area network are often connected through public networks, such as the telephone system. They can also be connected through leased lines or satellites.

187
Q

XaaS

A

Anything as a Service:

Anything as a service (XaaS) is a term that describes a broad category of services related to cloud computing and remote access. … This idea started with the basic software as a service (SaaS) with cloud providers offering individual software applications.

Example:
Encompasses SaaS, PaaS, and IaaS: Salesforce, AWS, Google App Engine, etc.

188
Q

Similarities and Differences between Cloud Computing and Outsourcing

A

https://www.youtube.com/watch?v=Qw_3EOp6fvM

189
Q

Scalability

Cloud Services from a Business Perspective

A

Cloud computing allows for immediate scaling at any time, without long-term commitment. More CPU, more memory, more storage the horsepower when you need it.

190
Q

Security

Cloud Services from a Business Perspective

A

Security is one of the biggest concerns of this computing model. With security becoming a core factor for organizations determining a cloud provider, many cloud vendors are emphasizing security from the get-go. The large scale of cloud helps providers hire skilled professionals to input the latest and best in measures and governance around the security, privacy, and confidentiality of your infrastructure and services.

191
Q

Hardware Independence

Cloud Services from a Business Perspective

A

Cloud computing is hardware agnostic, providing a convenient way of accessing computing services, independent of the hardware you use. This model provides a high degree of flexibility and openness versus being boxed into specific hardware platforms that may not adapt to changes over time.

192
Q

Variable Costs

Cloud Services from a Business Perspective

A

One of the factors that appeals to consumers of cloud computing services is the benefit of variable costs. With a variable cost basis, organizations can take more risks. If cloud computing doesn’t work out, they can close the relationship/unsubscribe from the service at any time. It’s a lot less risky than investing in capital and acquiring infrastructure or licenses and having to keep them when they are no longer needed.

193
Q

Time to Market

Cloud Services from a Business Perspective

A

Most businesses are faced with enormous pressure to accelerate time-to-market for new products and services while controlling costs. In many organizations, IT staff are so busy maintaining critical production systems that setting up development, test, and QA servers fall behind. Cloud computing provides a rapid deployment model that enables applications to be set up in record time at a low cost. It makes resource provisioning dynamic and a self-service system, where application development teams can now provision their own servers; even if the infrastructure team does it for them, it can still be done at a fraction of the time and cost of traditional models.

194
Q

Distribution over the Internet

Cloud Services from a Business Perspective

A

The Internet is one of the most reliable components of computing infrastructure. Your Internet provider may occasionally have hiccups, but when compared to the rates of failures for disk drives, memory, cooling units, backup power, etc., in your internal data center, the uptime for the Internet is considerably higher. In addition to uptime, the method of providing the computing resources via the Internet is, by itself, a major time- and costs-saving benefit.

195
Q

Steps to Successful Adoption of Cloud Computing

A
  • Identify your business drivers: Get educated, talk to vendors and key members of your IT staff
  • Develop the strategy: Show how the cloud can align with business needs, and articulate a value proposition
  • To cloud or not?: Assess your organizational readiness from financial, technical, business and governance perspectives
  • Pilot it: Run a pilot with one or more scenarios where you anticipate benefits. Evaluate against clearly defined success criteria
  • Gain stakeholder buy-in: Carefully analyze feedback from both IT staff, as well as users. Is cloud computing right for your organization? Is it worth it? Get buy-in
  • Plan for an enterprise roll-out: If the pilot is successful