Clinical Governance Flashcards
What is Clinical Governance?
A framework through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care.
What are the 7 pillars of Clinical Governance?
- Organisational and clinical leadership
- Performance review including quality issues
- Clinical audit
- Clinical risk management
- Research and dissemination of information
- Education, training and continuing professional development
- Managing and learning from complaints
What does Clinical Governance aim to transform?
The culture, ways of working, and systems of every health organisation.
What is a key aspect of Clinical Governance?
Quality assurance, patient safety, and quality improvement.
Fill in the blank: Clinical governance seeks to learn from mistakes and improve _______ of services provided to patients.
[quality]
True or False: Clinical Governance is solely the responsibility of management.
False
What is the ‘Duty of Quality’ in Clinical Governance?
A commitment to high quality in healthcare services.
What is Risk Management?
An aspect of clinical governance that defends the patient from unintended harm and to prevent error.
What are the two approaches to error management?
- Person-centred approach
- System-centred approach
What does the System Centred Approach focus on?
Conditions under which individuals work and building defences to prevent errors.
What are the types of human error?
- Slip-ups
- Cognitive errors
- Violations
What is Reason’s Swiss Cheese Model?
A model that illustrates system failures through active failures and latent conditions.
List the four types of barriers in risk management.
- Physical barriers
- Natural barriers
- Administrative barriers
- Human action barriers
What is an example of a Physical Barrier?
Locked drug cupboards or warning stickers.
What is an example of a Natural Barrier?
Standard Operating Procedures (SOPs) or supervision and training.
