Client and Planner Attitudes, Values, Biases and Behavioral Finance Flashcards

1
Q

A client experiencing the “ostrich effect” is exhibiting what kind of behavior?

A

Paying more attention to investments when good news is anticipated, and conversely, paying less attention to investments when bad news is expected

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2
Q

What are the most effective ways to learn about clients’ values?

A

Values assessments and interviews

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3
Q

Name the three predominant learning styles.

A
  1. Auditory
  2. Visual
  3. Tactile (kinesthetic)
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4
Q

Define “status quo bias.”

A

The reluctance to change a previously made decision; more likely when clients must make decisions under uncertainty.

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5
Q

What is the “prospect theory”?

A

To avoid a loss situation, individuals often make impulsive or intuitive decisions that are sometimes very risky and financially detrimental. Investors have a stronger emotional response to loss than gains.

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6
Q

Define “individual risk tolerance.”

A

A person’s willingness and comfort in taking financial risk

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7
Q

What is the “disposition effect”?

A

Investors’ tendency to sell profitable stocks too quickly in order to book profits (loss aversion) and thus miss out on the potential profit had they held on to the stock a little longer.

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8
Q

What does “risk needed” mean?

A

It refers to the amount of risk necessary to achieve a goal or set of goals.

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9
Q

What does it mean to have a “familiarity bias”?

A

You are more likely to invest in certain companies based simply on familiarity with those companies.

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10
Q

Differentiate between “home-company bias” and “home-country bias.”

A

Home-company bias is when individuals are more likely to invest in stocks of local corporations than in stocks from other regions.

Home-country bias is when individual investors are more likely to invest in stocks of corporations based in the country they live in than invest in foreign stocks.

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11
Q

Differentiate between “overconfidence bias” and “confirmation bias.”

A

Overconfidence bias is when one overestimates his/her knowledge and is overconfident about his/her ability to predict future outcomes.

Confirmation bias is the tendency to seek out, and remember, information that confirms (rather than disconfirms) what one already believes to be correct.

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12
Q

The “sunk cost fallacy” refers to what?

A

Situations wherein individuals irrationally consider past costs when making decisions, rather than using a purely rational economic perspective and considering only the future variable costs

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13
Q

Which elements are at the intersection of financial decision-making and behavior when it comes to money issues?

A

Relationships, emotions, knowledge, perceptions

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14
Q

Differentiate between “risk perception” and “risk capacity.”

A

Risk perception is an individual’s perceived sense of potential loss from an investment.
Risk capacity is generally considered an individual’s ability to take risks based on their resources.

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