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CSE Reviewer 2024 (june) > Clerical Operations > Flashcards

Clerical Operations Flashcards

1
Q
  1. Which department of an office is
    responsible for hiring new personnel?
  2. Office of the President
  3. Accounting Department
  4. Logistic and Supply
  5. Human Resource Department
A

Human Resource Department

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2
Q
  1. Which computer program should you
    go if you want to email a company?
  2. Word
  3. Excel
  4. Outlook
  5. Powerpoint
A

Outlook

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3
Q
  1. This is a telephonic transmission of
    scanned documents of texts and images
    to a telephone number connected to a
    printer.
  2. Photocopying Machine
  3. Fax Machine
  4. Typewriter
  5. Inkjet Printer
A

Fax Machine

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4
Q
  1. The chief financial officer is
    responsible for the financial matters and
    financial management of a corporation,
    she is also known as the _______.
  2. Auditor
  3. Treasurer
  4. Chief Executive Officer
  5. Manager
A

Treasurer

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5
Q
  1. Which department of a company is
    responsible for cash register operations
    and payment processing?
  2. Cashier
  3. Billing
  4. Accounting
  5. Budget
A

Cashier

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6
Q
  1. What is the correct filing arrangement
    for the following names?
  2. Angeles, Mario P.
  3. Angeles, Maricel P.
  4. Angeles, Marissa P.
  5. Angeles, Maria P.
  6. 4,2,1,3
  7. 4,1,2,3
  8. 4,3,2,1
  9. 4,1,3,2
A

4,2,1,3

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7
Q
  1. All of the following items are found in
    the Official Receipt form except _____.
  2. Name and address of the buyer
  3. Signature of the recipient
  4. Quantity of the items paid
  5. Credit Card Number of the
    customer
A

Credit Card Number of the
customer

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8
Q
  1. The method of indexing and filing
    where names are in alphabetized order.
  2. Numeric
  3. Metric
  4. Geographic
  5. Alphabetic
A

Alphabetic

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9
Q
  1. Which is the best way to address a
    correspondence for the President of the
    Philippines?
  2. His Excellency Ferdinand Marcos
    Jr.
  3. His Excellency President
    Ferdinand Marcos Jr.
  4. President Ferdinand Marcos Jr.
  5. President BBM
A

His Excellency President
Ferdinand Marcos Jr.

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10
Q
  1. How do you address the Queen of
    England when you talk about her?
  2. Her Highness the Queen
  3. Her Majesty Queen Elizabeth II
  4. Queen Elizabeth II her Highness
  5. Queen Elizabeth II her Majesty
A

Her Majesty Queen Elizabeth II

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11
Q
  1. Your boss asked you to send her a
    soft copy of your latest résumé. An
    example of a soft copy is:
  2. A print out copy usually in a
    paper
  3. Original copy written in a paper
  4. A copy saved in a computer
    and sent through email
  5. A copy from a Xerox machine
A

A copy saved in a computer
and sent through email

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12
Q
  1. When a company asked you to
    submit your latest CV, what does CV
    stand for?
  2. Curriculum Vitum
  3. Curriculum Virtue
  4. Curriculum Vitae
  5. Curriculum Vital
A

Curriculum Vitae

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13
Q
  1. It is the section of Accounting
    Department in a company that records
    goods and services that it receives and
    the payments it owes.
  2. Budget
  3. Payroll
  4. Accounts Payable and
    Receivable
  5. Inventory
A

Accounts Payable and
Receivable

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14
Q
  1. Which of the following is not a
    function of Accounting Department in a
    big corporation?
  2. Prepare Interim Financial
    Statements
  3. Inventory Management
  4. Bank Reconciliation
  5. Internal and External Auditing
A

Internal and External Auditing

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15
Q
  1. He is the highest ranking executive
    manager in a corporation and he is the
    top person in command in an
    organization.
  2. Chief Financial Executive
  3. Chief Executive Officer
  4. Executive Admin. Officer
  5. Chief Executive Assistant
A

Chief Executive Officer

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16
Q
  1. Which of the following is not a
    responsibility of a clerical worker?
  2. Marketing and promotion for
    customers
  3. Filing and updating purchase
    orders
  4. Updating and billing buyer’s
    account
  5. Answering business emails
A

Marketing and promotion for
customers

17
Q
  1. Arrange the proper filing of the
    following in alphabetical order:
    A. Lieutenant Colonel Mark David
    B. Atty. Elen Rodriguez
    C. Captain Max Aquino
    D. Dr. Juan Castro
  2. CDAB
  3. CDBA
  4. BDCA
  5. BCDA
A

BCDA

18
Q
  1. Arrange the proper filing of the
    following in alphabetical order:
    A. Sec. Dinky Soliman
    B. Sec. Richard Gordon
    C. Sec. Voltaire Gazmin
    D. Sec. Armin Luistro
  2. DABC
  3. DACB
  4. CBDA
  5. CBAD
A

DABC

19
Q
  1. How much is the present ValueAdded-Tax in the Philippines?
  2. 12% of gross profit
  3. 12% of cost of goods sold
  4. 12% of gross sales
  5. 12% of net income
A

12% of gross sales

20
Q
  1. This department of the company is
    responsible for preparing and updating
    customers’ accounts:
  2. Purchasing section
  3. Cashier section
  4. Billing Section
  5. Releasing section
A

Billing Section

21
Q
  1. This is a type of document issued by
    a seller to a buyer relating to a sale
    transaction and indicating the products,
    quantities and prices sold to the buyer.
  2. Check voucher
  3. Purchase order
  4. Delivery receipt
  5. Sales invoice
A

Sales invoice

22
Q
  1. Which of the following is not a usual
    document used in a sales company?
  2. Form 137
  3. Delivery receipt
  4. Sales invoice
  5. Purchase order
A

Form 137

23
Q
  1. One of the responsibilities of a
    clerical job is answering and tending
    phone calls. Which is the best way to
    answer a phone call in a company?
  2. Say “Hello,” and wait for the
    caller to speak.
  3. Run and get a pen and notebook
    then pick up the phone.
  4. Answer the phone politely and
    give your department or
    company name.
  5. Wait for fellow employees to
    answer the phone.
A

Answer the phone politely and
give your department or
company name.

24
Q
  1. An example of a hard copy
    document is:
  2. PDF file letter
  3. Company email message
  4. A business letter saved in USB
  5. Business letter in a paper
A

Business letter in a paper

25
Q
  1. What does a CC means in an email
    message?
  2. Copy sent
  3. Copy furnished
  4. Copy cat
  5. Client copy
A

Copy furnished

CSE Reviewer 2024 (june) (8 decks)

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