Clerical

Question 1

Which department is responsible for hiring new personnel

Answer 1

Huaman resource Department

Question 2

Which computer program should you go if you want to email a company

Answer 2

Outlook

Question 3

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Answer 3

Fax machine

Question 4

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the

Answer 4

Treasurer

Question 5

Which department of a company is responsible for cash register operations and payment processing?

Answer 5

Cashier

Question 6

What is the correct filing arrangement for the following names?
1. Angeles, Mario P.
2. Angeles, Maricel P.
3. Angeles, Marissa P.
4. Angeles, Maria P.

Answer 6

4, 2, 1, 3

Question 7

All of the following items are found in the Official Receipt form except
1. Name and address of the buyer
2. Signature of the recipient
3. Quantity of the items paid
4. Credit Card Number of the customer

Answer 7

Credit Card Number of the customer

Question 8

The method of indexing and filing where names are in alphabetized order.

Answer 8

Alphabetic

Question 9

Which is the best way to address a correspondence for the President of the Philippines?
1. His Excellency Rodrigo Duterte
2. His Excellency President Rodrigo Duterte
3. President Rodrigo Duterte
4. President Digong

Answer 9

His Excellency President Rodrigo Duterte

Question 10

How do you address the Queen of England when you talk about her?

Answer 10

Her Majesty Queen Elizabeth II

Question 11

Your boss asked you to send her a soft copy of your latest resume. An example of a
soft copy is:
1. A print out copy usually in a paper
2. Original copy written in a paper
3. A copy saved in a computer and sent through email
4. A copy from a Xerox machine

Answer 11

A copy saved in a computer and sent through email

Question 12

When a company asked you to submit your latest CV, what does CV stand for?

Answer 12

Curriculum Vitae

Question 13

It is the section of Accounting Department in a company that records goods and
services that it receives and the payments it owes.
1. Budget
2. Payroll
3. Accounts Payable and Receivable
4. Inventory

Answer 13

Accoums Payable and Receivable

Question 14

Which of the following is not a function of Accounting Department in a big corporation?
1. Prepare Interim Financial Statements
2. Inventory Management
3. Bank Reconciliation
4. Internal and External Auditing

Answer 14

Internal and External Auditing

Question 15

He is the highest ranking executive manager in a corporation and he is the top person
in command in an organization.
1. Chief Financial Executive
2. Chief Executive Officer
3. Executive Admin. Officer
4. Chief Executive Assistant

Answer 15

Chief Executive Officer

Question 16

Which of the following is not a responsibility of a clerical worker?
1. Marketing and promotion for customers
2. Filing and updating purchase orders
3. Updating and billing buyer’s account
4. Answering business emails

Answer 16

Marketing and promotion for customers

Question 17

Arrange the proper filing of the following in alphabetical order:
A.
Lieutenant
Colonel
Mark David
B.
Atty. Elen Rodriguez C. Captain Max Aquino
D. Dr. Juan Castro

Answer 17

BCDA

Question 18

Arrange the proper filing of the following in alphabetical order:
A. Sec. Dinky Soliman
B. Sec. Richard Gordon
C. Sec. Voltaire Gazmin
D. Sec. Armin Luistro

Answer 18

DABC

Question 19

How much is the present Value-Added-Tax in the Philippines?
1. 12% of gross profit
2. 12% of cost of goods sold
3. 12% of gross sales
4. 12% of net income

Answer 19

12% of gross sales

Question 20

This department of the company is responsible for preparing and updating customers’
accounts:
1. Purchasing section
2. Cashier section
3. Billing Section
4. Releasing section

Answer 20

Billing section

Question 21

This is a type of document issued by a seller to a buyer relating to a sale transaction
and indicating the products, quantities and prices sold to the buyer.
1. Check voucher
2. Purchase order
3. Delivery receipt
4. Sales invoice

Answer 21

Sales invoice

Question 22

Which of the following is not a usual document used in a sales company?
1. Form 137
2. Delivery receipt
3. Sales invoice
4. Purchase order

Answer 22

Form 137

Question 23

One of the responsibilities of a clerical job is answering and tending phone calls. Which
is the best way to answer a phone call in a company?
1. Say “Hello,” and wait for the caller to speak.
2. Run and get a pen and notebook then pick up the phone.
3. Answer the phone politely and give your department or company name.
4. Wait for fellow employees to answer the phone.

Answer 23

Answer the phone politely and give your deparlnlent or company name

Question 24

An example of a hard copy document is:
1. PDF file letter
2. Company email message
3. A business letter saved in USB
4. Business letter in a paper

Answer 24

Business letter in a paper

Question 25

What does a CC means 1n an email message?
1. Copy sent
2. Copy furnished
3. Copy cat
4. Client copy

Answer 25

Copy furnished

Question 26

20 papers cost hundred dollars. Ten papers are used to make a file. How much does a file
cost?
a) $ 50
b) $ 10
c) $ 20
d) $ 40

Answer 26

$ 50

Question 27

What is the next number in the following series?
16 - 11 - 13 - 8 - 10 - 5 - 7 -
a) 2
b) 3
c) 4
d) 5

Answer 27

2

Question 28

If you rearrange the letters “ANICH”, you would have the name of a/an:
a) Country
b) Ocean
c) State
d) City
e) Animal

Answer 28

China - Country

Question 29

Which one of the five makes the best comparison? Tree is to shade as chimney is to:
(a) smoke
(b) fireplace
(c) brick
(d) sky

Answer 29

Smoke

Question 30

20 papers cost hundred dollars. Ten papers are used to make a file. How much does a file
cost?
a) $ 50
b) $ 10
c) $ 20
d) $ 40

Answer 30

$ 50