Class1; Management Part 1 Flashcards

1
Q

What are the core characteristics of Management?

A

Planning
Leading
Controlling
Organizing

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2
Q

What is the difference between efficiency and effectiveness?

A

Efficiency is the reduction of cost, and resources used in executing tactics
While,
Effectiveness is achieving the organization’s goals and vision

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3
Q

Who are Managers?

A

These are individuals who supervise and plan. Control, lead and organize people to achieve a particular goal. They do not do this for personal gain but for the objective success of the company.

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4
Q

What are the managerial skills?

A

Conceptual skills
Political Skills
Human Relations skills
Technical Skills
Time Management Skills

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5
Q

What are the critical managerial skills according to Robert L. Katz?

A

Human Relation Skills
Conceptual Skills
Technical Skills

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6
Q

What is the Managerial Hierachy?

A

Top line
Middle line
First line

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6
Q

What is the Managerial Hierachy?

A

Top line
Middle line
First line

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7
Q

What is an Organization?

A

This is a deliberate arrangement of people to achieve a goal impossible to achieve by a single individual

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8
Q

What are the common characteristics of an Organization?

A

Deliberate purpose
People
Distinct Purpose

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9
Q

What are the major schools of management?

A

Pre-Classical School
Classical School
Neo-Classical School
Quantitative Schol
Modern/Contemporary School

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10
Q

What are some example of pre-classical management structures?

A

Adam Smith’s Division of Labour
The Industrial Revolution
The Pyramids of Egypt
The Great wall of China

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11
Q

What is the core of Classical Management School?

A

It uses the concepts of rationality and making organizations and workers efficient and effective

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12
Q

What are the theories of Classical School?

A

General Administrative Theory
Scientific Management Theory

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13
Q

Who are the main contributors to Scientific Management Theory?

A

Fredrick W. Taylor
Henry Gnatt
Frank & Lilt Gilbreth

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14
Q

Who were the contributors to General Administrative Theory?

A

Henri Fayol
Max Weber

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15
Q

What was Frederick Taylor’s research and theories about?

A

He believed organizations should implement rigid structures that allow for optimal use of labour and resources.

16
Q

What were Frederick Taylor’s core values?

A

Workers should be provided with incentives
Jobs should be given based on individual abilities
Authority is invested in the position of an individual in the organization
He implemented the ‘one right way’ scientific tactic to perform task

17
Q

What were Henry Gnatt’s research and Theories?

A

He created the task and bonus plan which provided extra wages to those who worked extra time. He also believed that managers should be given bonuses once their workers have completed tasks.

18
Q

What is Gnatt chart?

A

This is the forerunner of Program Evaluation and Review Technique PERT, used to document task processes