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LPO2 > Class 4: environmental turbulance and SHRM > Flashcards

Class 4: environmental turbulance and SHRM Flashcards

1
Q

trends in the future of work we discussed in class:

A
  • increased automation
  • reliance on “human cloud”
  • end of remote work?
  • end of retirement?
  • mixed generations
  • workplace monitoring
  • increased attention to diversity and inclusion
  • new organizational structures (lattice)
  • reliance on t-shpaed skills
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2
Q

explain the trend of workplace monitoring

A
  • tries to encourage efficiency, productivity, and cost-effectiveness
  • possible works against congruence and can damage employees commitment b/c they dont feel trusted
  • lacks employee influence
  • can reduce innovation and creativity
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3
Q

explain the trend of new workplace structures

A
  • free-flowing ideas & career paths
  • collapse of corporate ladder, shifts now very diverse
  • new diversity, combined w/ tech advances, has fed demand for a more collaborative/flexible working environment
  • Career paths are becoming similarly fluid, many following zigzag rather than straight path
  • younger pp now care more about experience and skill development
  • lattice structures are more flexible & can better respond to complex changing environments
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4
Q

explain the trend of more diversity

A

the composition of the workforce has shifted dramatically due to the tech from the industrial age
- the new diversity combined w/ tech advances, and fed demand for a much more collaborative, and flexible working environment

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5
Q

Impact of the trend of new workplace structures for how org’s implement strategic HRM

A
  • in order for orgs to attract and retain high-caliber employees they must foster and organizational environment that is more collaborative/ entrepreneurial and provides employees w/ more freedom to operate w/ less control
  • may include: hot-desking, idea workshops, and regularly switching teams
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6
Q

explain the idea of Intraprenuership and what it means for strategic HRM

A
  • is a way for org’s to respond to changing organizational strcutures
  • Intraprenuership programs encourage employees to think/act like entrepreneurs w/in confines of their company
  • individuals having freedom to take full ownership of particular domains or projects, w/ min. supervision/ bureaucracy, & able to pitch directly to CEO w/out having to go thru layers of management
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7
Q

lattice orgnizations find growth by:

A

doing diff roles, having new experiences, acquiring new skills, and tapping into new networks

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8
Q

explain the trend of increased automation

A
  • tech enables proximity of work to expand beyond company walls & balance sheets
  • alternative worker is a fast-growing segment of the workforce
  • 4 segments of work arrangements that each possess own unique needs (traditional worker, outside contractor, transactional remote worker, tenured remote worker)
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9
Q

characteristics of a traditional remote worker

A
  • culture can be absorbed through direct observation
  • costly to maintain
  • relatively homogeneous environment
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10
Q

characteristics of an outside contractor

A
  • outsider mentality
  • often lacks formal onboarding/ training
  • typically hired for project based work
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11
Q

characteristics of a transactional remote worker

A
  • low-quality touch points
  • often interacts w/ employeer thorugh 3rd party app
  • can have high interaction w/ customers and or w/ traditional employees w/o signifficant oversight
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12
Q

characteristics of a tenured remote worker

A
  • lacks ability to observe social norms in person
  • isolated from headquarters
  • relies on digital communication
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13
Q

explain the trend of artificial intelligence

A

2 major trends over past 10yrs that when added together, enables a whole lot of things that were never possible before: 1) availability to organize large vols of data to get actionable intelligence, & 2) availability of data of all kinds, coming from smartphones and other low-cost shit

  • increased automation can be increased inequality
  • both manual labor and white collar jobs (software becoming more advanced) are at risk for automation
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14
Q

explain the trend of reliance on the human cloud

A
  • is a global pool of freelancers who are avaliable to work on demand from remote locations on an array of digital tasks
  • = a new opprotuntity for cost-effectiveness
  • provides orgs w/ instant access to cheap/ willing talant, w/o having to go through recruitment
  • human cloud workers dont have access to many workers rights/ benefits of assembly
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15
Q

costs of remote work (off-campus)

A

costs of collaboration, lack of culture, and no social elements (is alienating)

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16
Q

explain the trend of end of retirement

A
  • lack of programs/ apprenticeships to maintain skills of older workforce
  • there is a lack of opportunities to train and ensure that their skills are up to date, –> results w people unable to make effective transitions b/tw jobs
17
Q

explain the trend of the culture of overwork & its impact for HR flow

A
  • often designing the work system to be very attractive w/ more amenities to encourage ppl to want to be there all the time
  • is challenging as the workforce grows older
  • implications for HR: must consider whether this is sustainable in the long term
18
Q

what are 3 implications for individual workers on the future of work

A
  • engage in lifelong learning
  • acquire a technology language
  • pursure your own passions
19
Q

what are 3 implications for orgnizations on the future of work

A
  • redesign work for tech and learning
  • rethink workforce strategy
  • rethink commitment–> what it means, and how it should be expressed
20
Q

what are 2 implications for society on the future of work

A
  • re-imagine lifelong education: half-life skills are decreasing & ppl going on a 30yr career path need to update and refresh their skills 6 times throughout the career
  • reassess policies (e.g. definitions of employment): gov’ts should consider updating the definition of employment to account for freelance & gig economy work and provision of & access to gov’t health, pension, & other social benefits thru micropayment programs

LPO2 (3 decks)

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