Class 1.1 The Digital Journey Flashcards

1
Q

Social Media Channels Marketing Benefits

A
  • audience reach
  • cost-effectiveness
  • engagement
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2
Q

Facebook Marketing Benefits

A
  • most dominant social media platform
  • 2.8 billion active users
  • 225 million active users in the US
  • business pages, groups, promoted posts and ads
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3
Q

Facebook Demographics

A
  • 56% of global FB users are male
  • of those male users, 19% are between 18 and 34
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4
Q

Instagram Demographics

A
  • 1.3 billion active users
  • 130 million active users in the US
  • over 51% of global IG users are female
  • over two-thirds of IG’s audience is 34 and younger
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5
Q

Instagram Mktg Benefits

A
  • business profiles
  • hashtags for exta reach
  • image and video to showcase company culture and products
  • promoted posts and ads
  • Instagram shop
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6
Q

Twitter Demographics

A
  • men make up 68% of worldwide users
  • 59% of users are between 25 and 49
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7
Q

Twitter Marketing Benefits

A
  • Twitter Ads
  • Promoted tweets
  • Trending hashtags
  • Polls
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8
Q

YouTube Demographics

A
  • 2.3 billion worldwide users
  • content is consumed by all ages w/ the following visiting the site daily
  • 77% of Gen Z
  • 75% of Millennials,
  • 61% of Gen X
  • 44% of Boomers
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9
Q

YouTube Marketing Benefits

A
  • YouTube Brand Account
  • Live Streaming
  • YouTube Ads
  • YouTube Community tab
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10
Q

LinkedIn Demographics L

A
  • Largest segment of users are from the US
  • Second-largest are from India
  • 60% of users are 25 - 34 years old
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11
Q

LinkedIn Marketing Benefits

A
  • Post-boosing
  • LinkedIn Ads
  • LinkedIn Events
  • Sponsored Messaging
  • Lead-Generation Forms
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12
Q

Business Websites Marketing Benefits

A
  • Increased Visibility
  • Lean generation and conversions
  • E-commerce
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13
Q

Email Marketing Benefits

A
  • Lead-nurturing and conversion
  • Retention
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14
Q

Organic search

A

Refers to search-engine-optimized results

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15
Q

Paid search

A

Refers to ads

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16
Q

Organic Search Primary Benefits

A
  • Ranking-based
  • Free (sort of)
17
Q

Paid Search Primary Benefits

A
  • Top results
  • Awareness
  • Lead generation and conversion
  • Targeted
18
Q

Display Ad Benefits (ads on website pages)

A
  • broad reach and awareness
  • Generate leads and conversions
19
Q

Key considerations when choosing digital channels

A
  • align to your goals
  • align to your audience
  • Watch your competitors
  • prioritize your budget
  • Stay consistent w/ branding
  • provide a seamless experience
20
Q

Traditional Marketing Funnel

A
  1. Awareness
  2. Consideration (sales)
  3. Purchase (sales)
  4. Retention (sales)
  5. Advocacy (sales)
21
Q

Digital Marketing Funnel

A
  1. Awareness
  2. Consideration
  3. Purchase (sales)
  4. Retention
  5. Advocacy
22
Q

The Customer Journey: Awareness Vectors

A
  • Online ads
  • Social ads
23
Q

The Customer Journey: Consideration Vectors

A
  • Email
  • Reviews
  • Blog
  • Media
24
Q

The Customer Journey: Purchase Vectors

A
  • Website
  • Client contact
  • Store
  • Web-shopping
25
Q

The Customer Journey: Retention Vectors

A
  • Community
  • FAQ/Knowledge-base
  • Loyalty Program
  • Newsletter
  • Blog
26
Q

The Customer Journey: Advocacy Vectors

A
  • Social Media
  • Word-of-mouth
27
Q
A