citizenship theme A: legal rights

Question 1

what does the consumer law act 2015 declare?

Answer 1

A) Goods or services purchased should be as advertised and fit for purpose.

B) Services should be undertaken with reasonable care and skill.

C) Customers can expect to have an exchange or their money if goods are not as advertised or repeated if service is unreasonable.

Question 2

what does employment legislation include?

Answer 2

A) Minimum wage laws: to protect employees from exploitation.

B) Health and safety laws: to protect employees and employers in the workplace.

C) Contracts of employment: to define the expectations of employee and employers.

D) The equality act 2010: to protect everybody from discrimination in a workplace.