Citizens Complaint Investigations Flashcards

1
Q

Category 1 complaint?

A

Complaint alleging physical contact, excessive force, and/or criminal, racial, sexual, or immoral conduct. Also includes allege acts of dishonesty and/or falsification of documentation, or allegations of unethical conduct

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2
Q

Category II complaint?

A

Alleging verbal misconduct, nonverbal misconduct (not involving physical contact), and/or complaints regarding matters not related to employees conduct

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3
Q

Other complaints?

A

May contain category I or II allegations but also meet the definition of one of the following types of complaints as defined in this chapter:

  • departmental complaint
  • citation validity
  • rescinded complaint
  • frivolous complaint
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4
Q

Sustained?

A

Act or omission did occur and it is deemed improper

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5
Q

Unintentional error?

A

Act or omission did occurr and it is deemed improper, but was result of employees honest mistake

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6
Q

Undetermined/No finding?

A

Used only when evidence, or lack thereof, precludes investigator from making definitive judgement

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7
Q

Departmental?

A

Employees action are in full compliance with departmental policy and/or procedure, but polity or procedure itself is found to be erroneous or is cause of complainants concern

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8
Q

Exonerated?

A

Employee did not commit act or omission, or did commit the act and it is deemed to be proper or witching departmental policy

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9
Q

All complainants SHALL be acknowledged by correspondence within __ business days of departments notification

A

5

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10
Q

Forms CHP___ and CHP___ as appropriate must be provided to all complainants

A

240B and 240D

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11
Q

Complainant SHALL be requested to return CHP 240B or CHP 240D within ___ business days

A

10

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12
Q

Off duty complaints

A

Must be clear Nexus to accept complaint

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13
Q

Suspense period for complaints received at command or forwarded from BIA is ___ days

A

60

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14
Q

Suspense period for legislative complaints is ___ days

A

30

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15
Q

Who investigates when investigation involves multiple employees assigned to different commands?

A

A single division area or section

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16
Q

Employee who is subject of an investigation and directed to complete a memo describing employees version is _______

A

Prohibited

17
Q

Evidence pertaining to an investigation conducted SHALL be stored for ___ years, beginning with date complaint filed

A

5

18
Q

Each allegation of complaints SHALL have ___ finding

A

1

19
Q

Five possible complaint allegation findings are?

A
  • sustained
  • unintentional error
  • undetermined/ No findings
  • departmental
  • exonerated
20
Q

Once complaint has been investigated and investigator has reached a suitable finding, must be documented on?

A

CHP 240, CHP 240C of applicable

21
Q

Rebuttal must be written and received by department within ___ days

A

30

22
Q

Corrective documentation stays in personnel file for ___ years but stays in complaint file untie it gets destroyed

A

3

23
Q

Complaint investigations category I, category II, and other complaints SHALL be destroyed after ___ years

A

5

24
Q

What happens if employee refuses to sign CHP 240?

A

Supervisor SHALL note in employee signature block on form, additional supervisor should act as a witness and note in signature block

25
Q

Original investigation file ___ not be altered

A

SHALL

26
Q

Any Requisite changes to original investigation SHALL be made via:

A

Memorandum, referencing what specifically should be changed

27
Q

P.C 148.6 makes it a ______ to knowingly file a false complaint against a peace officer

A

Misdemeanor

28
Q

Uniformed members ____ not physically arrest persons suspected of 148.6 pc

A

SHALL

29
Q

A ____ level review SHALL be conducted when a complaintant is not satisfied with an investigation conducted by an area command

A

Division