CIT techinques Flashcards
Keep at least 5ft and. assess situation for safety
Maintain safe distance
allows the person to calm down, shows respect, and lowers anxiety
use a lower tone that that of the aggressive individual in a clear tone
arms shouldn’t be crossed or other non-verbal aggressive gestures of communication while maintaining tactical awareness
Use relaxed, balanced, non-threatening posture
give boundaries for connection and safety
set limits
explain that you are there to help and there’s a peaceful resolution. also explain that you’re there to help not hurt
build hope
be comfortable with what you know and what you are doing
focus on your strengths
done through body language, tone, and words
present self as a calming influence
show concern for the sufferings or misfortunes of others
demonstrate confidence and compassion
don’t take things to heart
don’t personalize
create a calmer atmosphere or environment (due to a person or object)
remove distractions, disruptive, or upsetting influences
make sure that your tone, body language, and words all match up
be aware of body language and congruency
keep hands away from any weapons of hips and have plain clothing if possible
be aware that uniform/tools can be intimidating
stay focused on the goal
be consistent
reduce blaming, accusations, and defensiveness. communicate your feelings, concerns, needs, etc without blaming
use “i” statements
stay in the present moment
here and now
