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Cisco CAPPS 642-467 Flashcards

1
Q

How many uses can a single Unity Connection server support?

A

20K

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2
Q

What codec does Unity Connection use?

A

G.711

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3
Q

What is VPIM?

A

Voice Profile for Internet Mail – a protocol that runs on an IOS gateway that allows you to integrate Unity, Unity Connection, and Unity Express.

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4
Q

Where do you configure macro and micro traces in Unity Connection?

A

Cisco Unity Connection Serviceability

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5
Q

Do changes to templates in Unity Connection apply to existing users?

A

No. Templates are not retroactive. Changes to templates will only apply to new users added to the system.

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6
Q

What ports are used for SCCP integration with Unity Connection?

A

Ports 2000 (non-secure) and 2448 (secure).

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7
Q

Are MWI numbers required when integrating Unity Connection with SIP?

A

No.

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8
Q

Describe Cisco Unity PIMG.

A

PBX IP Media Gateway – used to integrate Unity Connection a digital PBX such as Avaya, Mitel, and Siemens.

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9
Q

What is COBRAS?

A

Consolidated Object Backup and Restore Application Suite – used to export and import users to and from Unity/Unity Connection.

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10
Q

List the default call handlers in Unity Connection.

A

System Call Handler (Goodbye, Opening Greeting, Operator, Directory Handler, Interview Handler

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11
Q

Describe the differences between Unity Express and Unity Connection.

A

Unity express runs on a Cisco router with a max capacity of 300 users. Unity Connection runs on a server, supports 20,000 users, and can provide active/active redundancy and digital networking.

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12
Q

What is the maximum number of Unity Connection servers in a cluster?

A

2 – 1 publisher and 1 subscriber.

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13
Q

How many Unity Connection servers/clusters can be digitally networked together?

A

Up to 20 servers or cluster pairs.

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14
Q

What is SRSV?

A

Survivable Remote Site Voicemail.

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15
Q

When calculating ports required, what is the rule of thumb for percentage of total users that should be able to check voicemail simultaneously?

A

10%

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16
Q

What is TRAP?

A

Telephone Record and Playback.

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17
Q

What are the 3 parameters that must be enabled when configuring SIP Trunk Security Profile for Unity Connection integration?

A
  1. Accept Replaces Header
  2. Accept Out-of-Dialog Refer
  3. Accept Unsolicited Notification
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18
Q

Where do you set time zone, language, recording codec, maximum greeting length, recording decibel, default partition, and default search scope in Unity Connection.

A

In General Configuration

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19
Q

Can the time zone be changed from the Unity Connection web interface?

A

No, it must be done using the CLI.

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20
Q

What are the CLI commands to show and edit Unity Connection time zone settings?

A

show timezone config
show timezone list
set timezone

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21
Q

What is the implication of changing the time zone on a Unity Connection server?

A

The license is invalidated and must be re-hosted.

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22
Q

What is the default and max number of private distribution lists to which a user can belong in Unity Connection?

A

Default is 25 and max is 99.

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23
Q

What is the default and max number of users per private distribution list in Unity Connection?

A

Default is 99 and max is 999.

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24
Q

What is the standard LDAP port for a domain controller when synchronizing from Unity Connection?

A

Port 389

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25
Q

What is the standard LDAP port for a global catalog server when synchronizing from Unity Connection?

A

Port 3268

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26
Q

When is VPIM blind addressing used?

A

When no entry exists in the LRU cache and no remote user for the destination has been defined.

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27
Q

True or False. Cisco Unity Connection supports the configuration of blind addressing on a per-network location basis.

A

True

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28
Q

What is the best method when a firewall blocks direct communication between Cisco Unity Connection VPIM locations?

A

Configure an SMTP Smart host.

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29
Q

Which two parameters are required when adding remote users in Cisco Unity Connection?

A

Alias and Display Name

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30
Q

Which three fields are required when adding a network location in Cisco Unity Express?

A

Minimum Extension Length
Max Extension Length
Location ID

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31
Q

How many users are supported when using Cisco Unified Presence in Cisco Unified Communications mode?

A

15k

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32
Q

Which protocol does Cisco Unified Personal Communicator 8.0 use to communicate with Cisco Unified Presence?

A

XMPP

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33
Q

When using native presence in Cisco Unified Communications Manager, what are the valid BLF speed-dial indicators?

A

Idle
Busy
Uknown

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34
Q

Which systems can be used to federate with Cisco Unified Presence?

A

IBM Sametime Server 8.2 and 8.5
Cisco WebEx Connect Release 6
Google Talk

35
Q

How many Cisco Unified Communications Manager clusters are required when Cisco Unified Presence is designed to support 40,000 users?

A

3 - Each CUP cluster can support up to 15k users.

36
Q

True or False. End users can be added on Cisco Unified Presence.

37
Q

What parameters are required when executing the Post-Install Setup on Cisco Unified Presence?

A

Hostname or IP

AXL username and password

38
Q

True or False. When configuring intercluster peering between two Cisco Unified Presence clusters, both clusters need to be in different domains.

39
Q

What is the default maximum instant message history size when configuring Cisco IP Phone Messenger?

40
Q

What profiles are used by Cisco Unified Personal Communicator in deskphone mode?

A 
Voicemail Profile
Conferencing Profile
CTI Gateway Profile
LDAP Profile
CCMCIP Profile
41
Q

Which user group must be assigned to the end users in Cisco Unified Communications Manager when desk phone control is used?

A

Standard CTI Enabled

42
Q

When configuring an Outlook Presence Gateway in Cisco Unified Presence, what is the default presence gateway port?

43
Q

List the Cisco Unified Presence troubleshooter modules.

A

SIP Proxy
Desk Phone Control
External Database
Meeting Notification

44
Q

If you want to trace a chat session, which trace must be activated on Cisco Unified Presence?

A

Cisco UP XCP Router

45
Q

True or False. Clustering over the IP WAN is not supported by Unified Presence.

46
Q

What is the max number of servers in a CUPS cluster?

47
Q

What port is used for XMPP IM?

48
Q

What protocol and port is used for CCMCIP?

49
Q

What protocol and port is used for IPPM (IP Phone Messenger)?

50
Q

What protocol and port range does CUPS use for RTP?

A

UDP 16384-32766

51
Q

What should be the beginning voicemail directory number when running the CUCM Voicemail Port Wizard?

A

The voicemail hunt pilot number + 1. For example, the hunt pilot is 2000, so the beginning port DN would be 2001.

52
Q

What role is needed for the application user to configure SCCP integration between Unity Connection and CUCM.

A

Standard AXL API Access

53
Q

What is the default and maximum number of private distribution lists and members in Unity Connection?

A

25 lists per user default - 99 max.

99 members per list default - 999 max.

54
Q

What are the steps to configure Unity Connection and voice gateway for SRST voicemail?

A
  1. Configure alternate extensions using E.164 number in Unity Connection.
  2. Configure the following IOS commands:
    call-manager-fallback
    voicemail 916365551212
    Call-forward busy 916365551212
    Call-forward noan 916365551212 timeout 5
55
Q

What is the default message aging policy in Unity Connection to remove deleted messages?

56
Q

What is the service URL for IP Phone Messenger (IPPM)?

A

http:// my-cups :8081/ippm/default?name=#DEVICENAME#

where my-cups specifies the IP address of the Cisco Unified Presence unless DNS is enabled on the phone.

57
Q

List the steps to configure IPPM.

A
  1. Configure an application user in CUCM.
  2. Configure a phone service in device settings.
  3. Subscribe phone to IP PhoneMessenger Service.
  4. Configure IPPM settings in CUPS to use the application user.
  5. Configure response messages in CUPS.
58
Q

What are the dial peer requirements for integrating CUE CUCME?

A
  1. SIP version 2
  2. DTMF relay must match CUE config
  3. G.711 codec
  4. VAD must be disabled
59
Q

List the commands to setup the CUE module on CUCME.

A 
interface service-engine0/0
ip address  
service-module ip address  
service-module ip default-gateway 
ip route   service-engine0/0
60
Q

What is the CUE prompt format?

A

WAV file using G.711 mu-law, 8 kHz, 8 bit, mono, no bigger thant 1 MB

61
Q

What is the CUCME telephony-service command for CUE athentication?

A

url authentication http:///voiceview/authentication/authenticate.do

62
Q

What is the CUCME telephony-service command for VoiceView?

A

url service http:///voiceview/common/login.do

63
Q

What is the max number of CUCME systems supported by centralized multisite CUE deployment?

64
Q

What is the max number of Cisco Unity Express scripts created through the GUI?

65
Q

List the steps to perform on CUCM for configuring CUPS.

A
  1. Enable applicable services.
  2. Upload license.
  3. Assign license capabilities to users.
  4. Configure users and devices.
  5. Configure inter-presence group subscription.
  6. Configure the SIP trunk security profile.
  7. Configure the SIP trunk.
  8. Assign the SIP trunk as the CUP PUBLISH trunk.
66
Q

What services need to be enabled on the CUPS server?

A

Cisco UP SIP Proxy
Cisco UP Presence Engine
Cisco UP Sync Agent
Cisco UP XCP Counter

67
Q

What services need to be enabled on the CUPS server?

A

Cisco UP SIP Proxy
Cisco UP Presence Engine
Cisco UP Sync Agent
Cisco UP XCP Counter Aggregator

68
Q

Describe the SIP Publish trunk.

A

Cisco Unified Communications Manager publishes phone presence for all line appearances that are associated with Cisco Unified Presence licensed users.

69
Q

On remote Cisco Unity Express servers, administrators or other privileged users can add remote users to
the local directory by using what?

A

Administration via Telephone (AvT)

70
Q

What CUCM Control Center - Feature Services should be running for integration with CUPS?

A

Cisco CallManager

Cisco TFTP (if you are deploying Cisco Unified Personal Communicator softphone)

Cisco CTIManager (if you are deploying Cisco Unified Personal Communicator in desk phone
control mode)

Cisco AXL Web Service (for data synchronization between Cisco Unified Presence and
Cisco Unified Communications Manager)

71
Q

The following CUPS services should be enabled in Tools > Service Activation.

A

Cisco UP SIP Proxy

Cisco UP Presence Engine

Cisco UP Sync Agent

72
Q

The following CUPS service should be enabled in Tools > Control Center - Network Services.

A

Cisco UP XCP Router

73
Q

What is the min and max PINs and passwords in CUE?

A

3-32 Password

3-16 PIN

74
Q

What is the history depth range for PINs and passwords in CUE?

75
Q

The CUE PIN/password history depth can be set using both CLI and GUI. What is the CLI command?

A

security (password | pin) history depth

76
Q

What is the maximum number of CUE custom auto attendant scripts?

77
Q

What is the file name of the Emergency Alternate Greeting in CUE?

A

AltGreeting.wav

78
Q

When is the CUE Emergency Alternate Greeting played?

A

If enabled through TUI or GUI, the EAG is played before the welcome greeting.

79
Q

What is the DTMF method for a SIP dial peer CUCME?

80
Q

One Unity server records in G.711 and another records in G.729a. What should be done when sending VPIM messages from the G.711 location when bandwidth is a concern.

A

Convert outbound messages to G.726. This resolves the network bandwidth issue because the outbound messages will be sent in the G.726 32Kbps format, which is half the size of G.711 messages.

81
Q

What happens to VPIM messages received that don’t have a sender address?

A

Voice Connector saves the message in the Archive folder in the Voice Connector mailbox.

82
Q

Is the prefix added or removed on an outgoing VPIM message?

A

The prefix is added to the To address on outgoing messages (and removed from incoming messages).

83
Q

What is the message format conversion for incoming VPIM messages?

A

From MIME to MAPI (reverse for Outgoing).

Cisco (7 decks)

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