Cindy Flashcards

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1
Q

What questions to use instead of why?

A

What made me do that, How it happened I did that

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2
Q

Sales funnel

A

Start with open ended questions, continue with probing questions such as ‘can u explain’ or ‘tell me more’

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3
Q

Open ended questions

A

Ask about a feeling, emotion, opinion ( but not only)

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