CIFC Flashcards_Units 1 to 5
Which organization produces Canada’s National Instruments?
a) Investment Industry Regulatory Organization of Canada
b) Mutual Fund Dealers Association
c) Canadian Securities Administrators
d) Provincial Securities Commissions
c) Canadian Securities Administrators
Which organization produces Canada’s National Instruments?
a) Investment Industry Regulatory Organization of Canada
b) Mutual Fund Dealers Association
c) Canadian Securities Administrators
d) Provincial Securities Commissions
c) Canadian Securities Administrators
One of your potential clients, Jean-Francois, does not want to provide his personal information. He wants to know from you as to what constitutes “personal information.”
Which of the following constitutes personal information as defined under Personal Information Protection and Electronics Documents Act (PIPEDA)?
a) client’s business title
b) client’s business address
c) client’s income
d) client’s employer’s website address
c) client’s income
Which of the following statements about the Mutual Fund Dealers Association (MFDA) is CORRECT?
a) The MFDA has the authority to fine, suspend or terminate the membership of its members.
b) The MFDA is responsible for approving your registration as a mutual fund dealing representative.
c) The MFDA regulates the activities of mutual fund portfolio managers.
d) The MFDA is responsible for regulating all mutual fund dealers in Canada.
a) The MFDA has the authority to fine, suspend or terminate the membership of its members.
What does the Mutual Fund Dealers Association (MFDA) have the power to do?
a) initiate securities legislation
b) draft National Instruments
c) perform compliance reviews
d) compensate clients defrauded by its members
c) perform compliance reviews
Which of the following statements about the Ombudsman for Banking Services (OBSI) is TRUE?
a) OBSI is a regulator created by law to regulate banking services and investment firms.
b) OBSI can provide recommendations to settle claims up to $350,000 and fraud claims up to $150,000.
c) OBSI attempts to resolve disputes between participating banking services and investment firms and their clients
d) Membership in OBSI is optional.
c) OBSI attempts to resolve disputes between participating banking services and investment firms and their clients
To which of the following entities does the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) apply?
a) financial entities only
b) financial entities and life insurers only
c) financial entities, life insurers and real estate entities only
d) financial entities, life insurers, real estate entities and casinos
d) financial entities, life insurers, real estate entities and casinos
Which of the following organizations is regulated under the Personal Information Protection and Electronic Documents Act (PIPEDA)?
a) Bank of Canada
b) Canada Revenue Agency
c) Bell Canada Ltd.
d) Human Resources and Skills Development Canada
c) Bell Canada Ltd.
Which one of the following is a Politically Exposed Foreign Person (PEFP)?
a) Supporter of a major political party in a foreign jurisdiction
b) Judge of the Supreme Court in a foreign jurisdiction
c) Receptionist in a foreign jurisdiction’s embassy in Canada
d) Sergeant in the army of a foreign jurisdiction
b) Judge of the Supreme Court in a foreign jurisdiction
What responsibilities do provincial and territorial securities commissions have?
a) To oversee the operations of insurance companies, federally regulated deposit-taking institutions, and federally regulated private pension plans.
b) To attempt to resolve disputes between investment firms and their clients.
c) To compensate investors who have been defrauded by mutual fund dealer firms.
d) To register mutual fund dealer firms and individuals to sell securities in their province.
d) To register mutual fund dealer firms and individuals to sell securities in their province.
Suryono is unclear about Mutual Fund Dealers Association (MFDA) rules regarding client communications, and seeks your help. Which of the following statements about MFDA client communication rules is CORRECT?
a) MFDA rules regarding client communications refer to written communication.
b) MFDA rules regarding client communications refer to either written or verbal communication.
c) Verbal communication to clients must be documented by the dealing representative.
d) Trade communications and account statements, although written communications are not defined as client communications.
a) MFDA rules regarding client communications refer to written communication.
Josh has a client, Arnold, who read somewhere about the Client Relationship Model (CRM). He asks Josh about the objective of the relationship disclosure requirement of CRM.
Which of the following replies should Josh give to Arnold?
a) The requirement authorizes dealer firms to disclose their client-planner relationship to third parties.
b) The requirement requires clients to understand their obligations and those of the dealer firm.
c) The requirement requires clients to disclose all the information asked for by the dealing representative.
d) There are different levels of disclosures depending on the type and scope of services required by the client.
b) The requirement requires clients to understand their obligations and those of the dealer firm.
Which of the following practices is acceptable?
a) It is advisable to keep blank forms signed by clients in their files in case they are unavailable for signature.
b) Excessive trading may be permissible as long as it is in the client’s best interest.
c) Outside business activities like selling securities are permissible as long as you conduct it outside the mutual fund dealer.
d) It is advisable for you to obtain a power of attorney (POA) on all your clients to make transactions easier to fulfill.
b) Excessive trading may be permissible as long as it is in the client’s best interest.
Which of the following statements about excessive trading is correct?
a) It is a practice that is permitted by the Mutual Fund Dealers Association (MFDA) but only for high net worth clients.
b) It is a practice that provides little economic benefit to the client and only benefits the representative.
c) It is the charging of huge fees to clients while executing few trades and giving little advice.
d) It is an acceptable sales practice for commission-based accounts.
b) It is a practice that provides little economic benefit to the client and only benefits the representative.
All of the following individuals are registered as dealing representatives with mutual fund dealers. They also have outside business activities. Which individual has engaged in an inappropriate outside business activity?
a) Mohamed, who is licensed to sell insurance with an insurance company
b) Don, who along with his family owns several rental units
c) Ruben, who sells limited partnerships directly for an issuer
d) Lorenzo, who coaches part-time for his son’s hockey team
c) Ruben, who sells limited partnerships directly for an issuer
Which of the following rules pertain to your registration as a mutual fund dealing representative?
a) You must be registered in the province in which you wish to sell mutual funds by the appropriate provincial securities regulatory authority. You are not permitted to be registered in a province where you do not reside.
b) You cannot begin to sell securities until you have received formal confirmation from the Mutual Fund Dealers Association of Canada (MFDA) that your application for registration has been approved and registration granted.
c) The securities regulatory authority must be informed of any material or significant change in your personal circumstances.
d) You are responsible for filing your application for registration through the National Registration Database (NRD).
c) The securities regulatory authority must be informed of any material or significant change in your personal circumstances.
How often must you renew your registration?
a) You must renew your registration every year.
b) You must renew your registration every two years.
c) You must renew your registration every three years.
d) There is no requirement to renew your registration.
d) There is no requirement to renew your registration.
Which of the following statements about the use of forms pre-signed by your clients is TRUE?
a) They are a good way to save time when your client wishes to perform a transaction.
b) They may only be used for high value transactions with high net worth clients.
c) They are prohibited by MFDA regulations.
d) They may be used provided a suitability assessment is performed at some time.
c) They are prohibited by MFDA regulations.
What would be considered a sales communication?
a) financial statements
b) trade confirmation
c) statements of account
d) newspaper ad
d) newspaper ad
Henry is a dealing representative with ABC123 Mutual Funds Inc. One of his clients, Sophie, is currently going through a divorce. Sophie’s husband Trevor also holds an account with the mutual fund dealer, handled by another dealing representative at a different branch. Sophie asks Henry to give her a printout of Trevor’s transaction history for the past six months.
Henry refuses to give a printout, but offers to look up Trevor’s account on his computer and give her the major details verbally.
Has Henry acted unethically?
a) Since Henry did not give Sophie a printout of Trevor’s account, he has acted ethically.
b) Since he did not receive any direct or indirect compensation, Henry’s actions are ethical.
c) Henry has acted unethically by reviewing an account for a client of his company for whom he is not the dealing representative.
d) Since it is common practice at the mutual fund dealer to access client accounts, Henry’s actions are considered ethical.
c) Henry has acted unethically by reviewing an account for a client of his company for whom he is not the dealing representative.
What does CSA stand for?
Canadian Securities Administrators
Which of the regulatory bodies discussed in chapter 1 DOES NOT regulate the mutual fund and securities industry?
a) OSFI b) CSA c) MFDA d) AMF
a) OSFI
List two types of transactions that you as a registered representative must report to FINTRAC
- Cash transactions of $10,000 or more
- Suspicious transactions
What does IIROC stand for and what does this organization do?
IIROC - Investment Industry Regulatory Organization of Canada
The mandate of this organization is to protect the investing public by working with provincial securities commissions to police the activities of their members.
Which of the following pieces of identification would not be acceptable as proof of identity?
a) The client's Birth certificate b) The client's Ontario Health Card c) The client's Ontario driver's license d) The client's Belgian passport
b) The client’s Ontario Health Card
Which of the following National Instruments deals with minimum standards of conduct for mutual fund sales representatives
a) NI 81-101 b) NI 81-102 c) NI 31-101 d) NI 81-105
d) NI 81-105
Which of the following National Instruments deals with how often mutual funds must make their financial statements available to their investors
a) NI 81-101 b) NI 81-105 c) NI 81-102 d) NI 81-107
c) NI 81-102
Education is one of IIROC’s principal activities
a) True b) False
a) True
Records maintained by financial institutions must be kept in such a way that they can be provided to FINTRAC within _____________ days of the request to examine them.
30
An employee’s name, title, business address, and/ or telephone number are considered personal information that must be protected according to the rules of PIPEDA
a) True b) False
b) False
One of the main duties of the Provincial Securities Commissions is disclosure. What does this refer to?
Making sure that all information investors need is provided to them
The Ombudsman for Banking Services and Investments can settle disputes up to what dollar amount?
$350,000
Which of the following is not a principal activity of IIROC?
a) Representing public policy b) Publishing statistical information c) liaising with other financial institutions d) Managing the provincial securities commission
d) Managing the provincial securities commission
Which of the following organizations is responsible to register individuals and firms selling securities in a province?
a) MFDA b) IIROC c) Provincial Commission d) CSA
c) Provincial Commission
As a Canadian citizen you have provided The Canadian Revenue agency with personal information that they must keep confidential by law. Which legislation guides their conduct in this regard?
a) PIPEDA b) Privacy Act
b) Privacy Act
Jonathan is a new registered mutual fund representative. He has been advised by his manager that his written communications with clients must adhere to certain guidelines. Which of the national instruments would this rule fall under?
a) NI 31-103 b) NI 81-101 c) NI 81-102 d) NI 81-105
d) NI 81-105
Susan has provided her childcare provider with her date of birth, SIN, age and other pieces of personal information. Which legislation governs how the company deals with her information?
PIPEDA
Name the three types of transactions that must be reported by IAs:
1) suspicious transactions
2) Large financial transactions (>$10,000)
3) Transactions involving terrorist property
Which of the following documents is NOT detailed in NI 81-101?
a) The Annual Information Form b) The Purchase Confirmation Form c) The Simplified Prospectus d) The Fund Facts Document
b) The Purchase Confirmation Form
What does PIPEDA stand for?
Personal Information Protection and Electronic Documents Act
What document is used to ensure investors have all pertinent details on the funds they are buying?
Simplified Prospectus
Which national instrument deals with mutual fund operations?
a) 81-101 b) 31-101 c) 81-102 d) 81-105
c) 81-102
What does PCMLTFA stand for?
Proceed of Crime (Money Laundering) and Terrorist Financing Act
The provinces have their own Privacy Acts in addition to PIPEDA and the Privacy Act
a) True b) False
b) False
Marjorie works as a trainer at Good Life Fitness. Recently when she was chatting with her friend Sonya, she let slip that an acquaintance of theirs who attends the gym weighs over 200lb! Has Marjorie broken the privacy rules put in place by PIPEDA?
a) She sure has! b) Nope. Weight is not private information
a) She sure has!
Which recently introduced legislation attempts to protect consumers from receiving unwanted email solicitations?
The Electronic Commerce Protection Act
Large cash transactions that must be reported to FINTRAC are any transaction of greater than ____________________
$10,000
$1000
$1,000,000
$100,000
$10,000
MFDA IPC coverage only extends to accounts held in ____________________ name
Trustee
Fund Company
Nominee
Client
Nominee
The MFDA regulates the operations, standards of practice, and business conduct of its members. Which of the following is not included in MFDA rules and requirements?
a) Marketing material on hand for client review
b) Suitability and trade review of client transactions
c) Capital requirements for the firm
d) Client reporting required to be sent and kept on file for clients
a) Marketing material on hand for client review
Which of the following will be considered a politically exposed foreign person for FINTRAC reporting purposes?
a) The French ambassador to Canada
b) The sister of the District Attorney for New York City
c) The CEO of a Russian arms manufacturer
d) The leader of the National Front Party in Libya
a) The French ambassador to Canada
CEO is only considered a politically exposed foreign person if the arms manufacturer he works for is state owned.
The leader of the National Front party would only qualify if the party is part of the legislature or is the head of state of a government
Which of the national instruments deals with mutual fund sales practices?
81-101
81-105
31-101
81-102
81-105
Which of the following bodies oversees only the distribution side of the industry?
IIROC
MFDA
FINTRAC
CSA
MFDA
Which of the following is NOT one of the CSA’s mandates?
To foster fair and efficient capital markets
To reduce risks to the market’s integrity and to investor confidence in the markets.
To protect investor portfolios from excessive losses over time
To protect investors from unfair, improper and fraudulent practices
To protect investor portfolios from excessive losses over time
London Life (An insurance company in Canada) would be regulated by which of the following bodies?
OBSI
OSFI
CSA
IIROC
OSFI
The maximum total amount of MFDA IPC protection an individual can receive is__________________
$100,000
$200,000
$2,000,000
$1,000,000
$2,000,000
General Accounts $1,000,000
Registered Accounts $1,000,000
Which of the following bodies is a forum for the provincial regulatory bodies who co-ordinate and harmonize securities law by passing national instruments.
CSA
MFDA
IIROC
FINTRAC
CSA
Which of the following is / are responsibilities of the Provincial Securities Commissions?
I. Investigating investor complaints
II. Registering portfolio managers
III. Protecting the rights and interests of policy holders, pension plan members, and creditors of financial institutions.
IV. Reviewing mutual fund simplified prospectuses before they are offered for sale to the public
I, II, III, and IV
I, II, and IV
I and IV only
I and III only
I, II, and IV
The OBSI is a regulator dealing with clients and investment firms throughout Canada.
True
False
False
FINTRAC stands for:
a) Finance Trading and Reporting Administration of Canada
b) Financial Trading and Reporting Analysis Corporation
c) Financial Transactions and Reports Analysis Center of Canada
d) Finance Tracking, Reporting, and Analysis Center
c) Financial Transactions and Reports Analysis Center of Canada
Match the National Instrument to the main focus of the instrument
__4__
Registration
__3__
Sales Practices
__1__
Disclosure
__2__
Mutual Fund Operation
- NI 81-101
- NI 81-102
- NI 81-105
- NI 31-103
To whom does the CCO submit their annual report on compliance assessment within the dealer firm?
a) The CEO
b) The UDP
c) The Board of Directors
d) The MFDA
c) The Board of Directors
Stanley is a new Registered Rep with Sunshine Financial. He has just completed a meeting with his new client Eloise Sharp. During the meeting, Stanley advised Eloise that it appears the HGF Equity fund she has been investing in for the past 3 years has been under-performing. He recommended that she switch to the KJH Equity fund that has had superior results. He told Eloise that the KJH fund’s returns have been substantially better enough that if they continue on in the same way in the future it will more than make up for the front end load charge she’ll pay to buy into the fund. Eloise agreed and signed a form for Stanley to process tomorrow when the market opens. Which of the following mistakes has Stanley made?
a) Stanley had Eloise pre-sign a form. This is not allowed.
b) Stanley Made predictions about the future return on the fund that could be misleading to the client.
c) Stanley has engaged in excessive trading because he recommended a trade from one equity fund to another
d) None. Everything that Stanley did was fine.
d) None. Everything that Stanley did was fine.
The form was signed at the time of the transaction, Stanley made no predictions , he said “if”, and there was benefit to the client so, Stanley did nothing wrong.
A dealing representative can accept monetary or non-monetary gifts from clients as long as those gifts have been approved by their dealer.
a) True b) False
a) True
The dealer will only be able to approve the gifts if they are of a nominal value
Which of the following is NOT part of the client Relationship Model?
a) Advising clients how you will be paid for your services
b) Advising clients that statements will be mailed quarterly
c) Advising clients to whom cheques should be made out when paying for services
d) Obtaining all pertinent details regarding your clients finances, personal situation, and goals.
d) Obtaining all pertinent details regarding your clients finances, personal situation, and goals.
Obtaining all pertinent details is part of the KYC requirement (Know Your Client) but not part of CRM (Client Relationship Management)
It has been determined by the compliance department of Hala’s mutual fund dealer that she has engaged in “churning”. While reviewing the trade in question, the department has determined that while the trade was not necessary, it was suitable to the client’s risk tolerance. What remedy is likely to be required of Hala?
a) Hala will pay a fine to the dealer and 50% of the fine will be paid to the client for their trouble.
b) Hala will be required to reverse the transaction and pay the client and fees and losses incurred
c) Hala will have to pay a fine to the company and will be relieved of her registration.
d) Hala’s trade will be left in place but she will be required to pay any associated fees to the client
b) Hala will be required to reverse the transaction and pay the client and fees and losses incurred
Updated: The appropriate remedy is to allow the trade to remain since it was suitable but for Hala to pay the fees since it was unnecessary. This however has been removed from the text so students couldn’t be expected to know this answer.
Which of the following dealing representatives is in a conflict of interest situation?
a) Abilgail who acts as her client Marie’s POA
b) Johnny who refers clients needing legal advice to his friend Marty who works for ACME legal services who has a referral arrangement through Marty’s dealer.
c) Erin whose husband works for a competing brokerage firm
d) Dylan who has his life insurance license and sells insurance to his clients through his dealer.
a) Abilgail who acts as her client Marie’s POA
Abilgail is in a conflict of interest situation because as the POA for her client, she would be both client and registered rep in every transaction.
Even if the client were her Mother, father or sibling, she would have to have another rep be their adviser to avoid this conflict.
Melissa Johnson is a registered rep with Investor’s Group. As such she is self-employed but registered through IG. Because Melissa came to IG after having had a successful career as a legal secretary with Cox Palmetto Law Group, she has a ton of contacts in the legal services field. She has begun to notice that many of her clients need legal services when it comes to their estate planning. Melissa has discussed setting up a referral arrangement with Cox Palmetto and has discussed it with IG. Today her friend Marty has presented her with a money order for her first referral fee. She’s going to buy some wine and a new pair of shoes with that cheque to celebrate! Which statement below is correct?
a) This transaction is outside of allowed activity because the fee paid must be paid to the dealer not to Melissa.
b) In order for this transaction to be allowed, Melissa must share the referral fee with the dealer
c) As long as Melissa notified her clients in writing of the arrangement, this arrangement is within the bounds of MFDA regulations because it has been approved by Melissa’s dealer.
a) This transaction is outside of allowed activity because the fee paid must be paid to the dealer not to Melissa.
Any referral fees paid MUST be funneled through the reps dealer.
Phillipe is unclear about Mutual Fund Dealers Association (MFDA) rules regarding client communications, and seeks your help. Which of the following statements about MFDA client communication rules is CORRECT?
a) MFDA rules regarding client communications refer to either written or verbal communication.
b) MFDA rules regarding client communications refer to written communication.
c) Verbal communication to clients must be documented by the dealing representative.
d) Trade communications and account statements are included in the list of sales communications.
b) MFDA rules regarding client communications refer to written communication.
Which of the following statements about excessive trading is correct?
a) It is the charging of huge fees to clients while executing few trades and giving little advice.
b) It is a practice that is permitted by the Mutual Fund Dealers Association (MFDA) but only for high net worth clients.
c) It is an acceptable sales practice for commission-based accounts.
d) It is a practice that provides little economic benefit to the client and only benefits the representative.
d) It is a practice that provides little economic benefit to the client and only benefits the representative.
Which of the following are duties of the CCO?
I) Setting up internal policies for the dealer
II) Conducting Audits of the dealer’s employees
III) Providing an annual report to the Board of Directors
IV) Managing the dealer’s account where all fines for wrong-doing are placed.
a) I,II, and III only
b) I, II, III, and IV
c) I, II, and IV only
d) I and II only
a) I,II, and III only
The CCO is not involved in fines and enforcement. This would be done by the commission or the MFDA. Also, the CCO isn’t involved in the administration of any of the dealer’s accounts. Their job is solely to prevent dealing reps from acting outside of internal and external rules,
As a Dealing Representative, you must be registered in every location your clients reside. There is however an exemption that lets you service clients in a jurisdiction where you are not registered as long as your dealer is registered in their province and you have fewer than ____________ clients in that jurisdiction.
a) 50
b) 25
c) 5
d) 10
c) 5
Which statement below about registration to sell mutual funds is FALSE?
a) The regulatory authority must be advised if you change your name.
b) In New Brunswick you must complete a training course within 90- days of your registration
c) If you leave one employer for another your registration will be suspended
d) Registration through NRD will allow you to sell mutual funds in all provinces in Canada.
d) Registration through NRD will allow you to sell mutual funds in all provinces in Canada.
Registration through the NRD will allow you to sell mutual funds only in the province or provinces in which you are registered.
Which of the following is NOT included in the compliance regime of a mutual fund dealer?
a) Compliance policies
b) Oversight of punishments for wrong-doing.
c) Risk management
d) Compliance training
b) Oversight of punishments for wrong-doing.
The goal of the compliance regime, is to prevent wrongdoing by a rep. Enforcement of the rules is the job of the commissions and the MFDA
Which of the following is NOT a best practice recommended for dealer reps?
a) Keep up to date on industry changes
b) Avoid conflicts of interest that could be perceived to affect your judgement
c) Understand the client’s financial circumstances
d) Attempt to distinguish fact from comment when possible regarding recommendations to your client.
d) Attempt to distinguish fact from comment when possible regarding recommendations to your client.
The correct wording to make this statement a best practice is that you must “CLEARLY” distinguish between…..
Which of the following documents IS considered a sales communication?
a) The Financial Statements
b) A newspaper advertisement
c) The prospectus
d) The Annual Information Form
b) A newspaper advertisement
The prospectus, the AIF, and the Financial Statements are legal documents used to disclose information about the fund and/or the fund provider but they are not sales communications.
Alexander has been dealing with the Patel’s as his client s for 10 years. Recently Sylvie and Kumar Patel have decided to divorce. The divorce is not a friendly one and the Patels are both asking Alexander for information on the other’s accounts. Can Alexander remain as the advisor to both Sylvie and Kumar?
a) No. He must assign one of the clients to another advisor to avoid a conflict of interest.
b) Yes he can but he must ensure that he provides each client with only the information on accounts on which they are signed.
c) Yes he can but he must obtain written authorization from each client.
b) Yes he can but he must ensure that he provides each client with only the information on accounts on which they are signed.
Pg. 31 of the text lists “protecting confidentiality of client information” as a best practice.
Sean is a financial advisor employed by XYZ Investments (His dealer), but he markets himself under the registered trade name Bull Market Financial Services. He just had the following business card drawn up. Which statement below is correct?
Bull Market Investment Services
Sean Holder
Dealer Representative
XYZ Investments
a) This business card is not acceptable because Bull market Financial Services is a legal name and cannot be a trade name.
b) This business card is fine as long as the dealer and MFDA approve it.
c) This business card is not acceptable because Sean can’t advertise that he is a dealing representative
d) This business card is not acceptable because Sean can’t operate under any name other than the dealer he represents
b) This business card is fine as long as the dealer and MFDA approve it.
The card uses the trade name “Bull Market Financial Services” which is ok as long as it is not a legal name (it’s not as it’s not a LTD or INC), and it is approved for use by his dealer and the MFDA. (pg 70 text)
Using dealing rep as his title is fine.
Wilson Holder is a retired client. He has been dealing with his representative for 20 years and trusts him implicitly. Wilson winters in Spain and as such it is often hard for his dealing representative to reach him when he wants to suggest a purchase or sale of funds. Since they have encountered this problem in the past, Wilson has signed a Limited Authorization form for his account. On Monday Wilson’s rep could not reach him, so he went ahead with a fund sale that he knew Wilson would have wanted him to do. Would this be considered discretionary trading?
a) Yes
b) No
a) Yes
This would be considered discretionary trading because the rep processed the trade without getting instructions from the client by phone, email, etc.
Which of the following situations would be allowed regarding outside business activities of a dealer rep, and would therefore likely be approved by the rep’s dealer?
a) All of TriStar Mutual Fund referral agreements are with CIBC. Stephanie is a new rep with TriStar and has begun to refer her clients requiring mortgages to her friend Jessica who works for TD Bank since TriStar does not offer mortgages.
b) Ethan represents Caribe Mutual funds but has an opportunity to sell the recognized security, Principal Protected Notes for NB Securities. He figures since Caribe doesn’t offer these it will be a source of additional diversification for his clients.
c) Sarina is a registered rep with Topflight Mutual Funds in Manitoba. She has recently entered into an arrangement with Manitoba investments to sell their GICs since Topflight does not sell GICs and GICs are not considered securities under Manitoba law
c) Sarina is a registered rep with Topflight Mutual Funds in Manitoba. She has recently entered into an arrangement with Manitoba investments to sell their GICs since Topflight does not sell GICs and GICs are not considered securities under Manitoba law
This is outside of the dealing reps dealer’s referral; arrangements so it is not allowed.
With which organization(s) must mutual fund dealers operating outside of Quebec register?
a) Canadian Securities Administrators (CSA)
b) Investment Industry Regulatory Organization of Canada (IIROC)
c) Mutual Fund Dealers Association (MFDA)
d) Office of the Superintendent of Financial Institutions Canada (OSFI)
c) Mutual Fund Dealers Association (MFDA)
Which organization operates the Investor Protection Corporation (IPC)?
a) Canadian Securities Administrators (CSA)
b) Investment Industry Regulatory Organization of Canada (IIROC)
c) Mutual Fund Dealers Association (MFDA )
d) Office of the Superintendent of Financial Institutions Canada (OSFI)
c) Mutual Fund Dealers Association (MFDA )
A client has arrived in your branch to open an account. You learn that she is a recent arrival to Canada from Switzerland and that her mother was a judge before retiring last year.
Should you identify this client as a politically exposed foreign person?
a) True
b) False
a) True
Eleanor is a dealing representative with XYZ Financial. In a recent review, her branch manager suggested that she should do a better job in prospecting and attracting new clients. Eleanor has decided to devote 45 minutes each day to prospecting for new clients.
Going over her contact list, Eleanor notices the names of several former clients that she had at per previous dealer which she left two years ago. She decided that they would be good people to contact to see if she can win their business again. Eleanor begins calling her former clients.
Is this appropriate?
a) Yes
b) No
b) No
Continuing with her prospecting activities, Eleanor decides to cold-call individuals who may be interested in her services. She checks to make sure that each person she calls is not listed on the national DNCL and her firm’s own do not call list.
Is this appropriate?
a) True
b) False
a) True
Jennifer has a married couple as her clients. They are going through a divorce. Both spouses ask Jennifer probing questions about the other partner’s financial dealings in accounts that are not joint name accounts. In her eagerness to retain the business of both her clients, she would like to disclose information to both the spouses.
Which course of action would be the most appropriate?
a) As long as Jennifer is disclosing information to both spouses there are no ethical issues involved.
b) Jennifer should not discuss dealings of one spouse with the other, without express consent from the account holder. Ideally, Jennifer should manage the account of only one spouse, and refer the other person to a different dealing representative.
c) Jennifer could distort the information to both the spouses and thereby maintain confidentiality of client information.
d) Jennifer should choose to disclose the information to the spouse that is most likely to keep her as a dealing representative.
b) Jennifer should not discuss dealings of one spouse with the other, without express consent from the account holder. Ideally, Jennifer should manage the account of only one spouse, and refer the other person to a different dealing representative.
Which of the following actions are examples of good business practices?
a) Do not disagree with the client. The client is always right.
b) In an ethical dilemma between your client’s and your employer’s interests, you will choose your employer’s interests first.
c) Treat the client fairly, honestly, and in good faith.
d) You make handwritten notes of all your meetings and throw them away after the meeting.
c) Treat the client fairly, honestly, and in good faith.
John, a dealing representative, wants to trade foreign currencies on behalf of clients as an after-office part-time activity. The Policy and Procedures Manual does not have any reference to the activity.
What should John do?
a) John can sign up for his currency trading account as it is after-office hours activity
b) John should get the activity cleared with his Compliance Department
c) John can undertake this activity in his wife’s name
d) John can undertake the activity and feign ignorance when questioned
b) John should get the activity cleared with his Compliance Department
Which of the following dealing representatives are in a conflict of interest situation?
a) Jonathan, who is named and agrees to act as an executor in the estate of his non-family member client
b) Thomas, who signs a referral arrangement through his mutual fund dealer to refer clients with insurance needs to his friend James.
c) Eric, whose wife works with a competitor mutual fund dealer.
d) Sabrina, who has just passed LLQP and would be applying for a license as a life insurance agent
a) Jonathan, who is named and agrees to act as an executor in the estate of his non-family member client
A conflict of interest exists when there is a ______________ that could influence the type of advice and service to the client.
a) financial interest
b) disagreement
c) disconnect
d) distortion
a) financial interest
Under MFDA Rules you have the duty to disclose which of the following?
a) outside business activities
b) educational background
c) marital status
d) how you are fulfilling your continuing education requirements
a) outside business activities
Under the MFDA Rules, you are required to disclose the following:
- conflict of interest
- referral arrangements
- dual occupation
- leveraging risks
- complaint procedures
- outside business activities
Christian is a dealing representative with ABC Investments Inc. He has recently been elected to serve as the Treasurer of his church. The church is a client of ABC Investments Inc. and Christian is the designated dealing representative for the account.
Is Christian required to inform his employer as the position is a voluntary position?
a) Yes
b) No
a) Yes
Peter, a dealing representative has referral arrangements with a mortgage broking firm where his wife is an employee. He refers one of his clients Jeremy to the mortgage broking firm and he receives a fee for doing so. He does not think it is necessary to inform the client nor his employer as the referral is not in conflict with his duties as a dealing representative.
Which one of the following statements is TRUE?
a) There is no regulatory breach as the dealing representative has only helped his client locate an excellent broker.
b) There is no regulatory breach as the referral is for a business not carried on by his employer.
c) There is no potential conflict of interest in referring the client to the mortgage broking firm.
d) There is a regulatory breach as there is no referral agreement in place between the mutual fund dealer and the mortgage broker.
d) There is a regulatory breach as there is no referral agreement in place between the mutual fund dealer and the mortgage broker.
Scott is a recently licensed dealing representative. One of his clients is going overseas on a three month vacation and gave Scott a Limited Authorization Form (LAF), duly completed and signed by the client.
With the LAF on file:
a) Scott’s authority to accept specific instruction from his client without obtaining a signature is only limited to renewals and does not extend to redemptions or purchases.
b) Scott’s authority to accept specific instruction from his client without obtaining a signature is limited for up to 3 months.
c) Scott’s authority to accept specific instruction from his client without obtaining a signature will not be valid unless it is registered with the applicable Securities Regulator.
d) None of the above.
d) None of the above.
While the LAF is not subject to the conditions noted in a, b & c, it is important to understand that the LAF does not confer any trading authority on the dealing representative. According to Securities Regulators and MFDA Regulations, dealing representatives do not have discretionary trading authority and must receive specific instructions from the client.
When can you begin selling mutual funds?
a) when you become an employee or principal agent of the mutual fund dealer
b) when you file an application with the provincial securities regulators through the NRD
c) when you receive confirmation that you passed the CIFC
d) when you receive confirmation from the Securities Regulators via the Registration Department of your mutual fund dealer
d) when you receive confirmation from the Securities Regulators via the Registration Department of your mutual fund dealer
How often must you renew your registration?
a) every year
b) every two years
c) every three years
d) there is no requirement to renew your registration but registration fees must be paid each year
d) there is no requirement to renew your registration but registration fees must be paid each year
Gilles and Marielle Lachette are the lucky winners of the latest home lottery sponsored by their local children’s hospital. The Lachettes sold their prize and received $500,000 in cash. They have come to you for advice. They want to take this money and use it to retire early. What do tell them?
a) Ask them to sign the forms so you can invest their money right away and that you will complete the information later.
b) Let them know that you will be asking them a series of questions to learn about their situation so that you can recommend an investment strategy that will meet their needs.
c) Tell them that you will ask them a series of questions related to an investment product you sell to see if they qualify to invest.
d) Start off the conversation by assuring them that they can definitely retire early with this money.
b) Let them know that you will be asking them a series of questions to learn about their situation so that you can recommend an investment strategy that will meet their needs.
You have a new client, Daniel Frost. During your meeting, the topic of risk comes up in your conversations. Daniel is quite adventurous in his personal life and feels that he is a risk taker. Which of the following actions would be appropriate?
a) Since Daniel is a risk taker in other aspects of his life, you should assume he is comfortable with a high risk portfolio.
b) In your experience, clients always say they are high risk until they lose money so you always put them as low risk on their know your client (KYC) forms.
c) You should explain to Daniel that risk is about his ability to withstand financial losses not just about his attitude.
d) You should inform Daniel that you will take his adventurous lifestyle into consideration but you are the professional and will determine what his risk level will be.
c) You should explain to Daniel that risk is about his ability to withstand financial losses not just about his attitude.
Which of the following statements about leverage is TRUE?
a) If a client has been approved by a bank for a loan it means leverage is a suitable strategy for him or her.
b) Leverage will magnify gains and losses.
c) Leverage is permitted by MFDA rules only for high net worth individuals.
d) If the investment does not perform, the client does not have to pay back the loan.
b) Leverage will magnify gains and losses.
You have a meeting with Max, a prospective new client. Max is very busy and can give you only half an hour for the meeting. When you attempt to ask questions required by the KYC rule, Max becomes impatient and asks you to stop wasting his time and tell him which mutual funds are winners.
What should you do?
a) Tell Max your five winners.
b) Insist on obtaining Know Your Client (KYC) information and let Max know that you cannot make a recommendation without the requested information.
c) Complete the application with the information you already have and make a quick recommendation.
d) Walk away from the meeting.
b) Insist on obtaining Know Your Client (KYC) information and let Max know that you cannot make a recommendation without the requested information.
Under the Know Your Client rule, which of the items listed below is not essential to obtain from your client?
a) tolerance for risk
b) investment objectives
c) investment knowledge and experience
d) educational background
d) educational background
Which of the following regarding know your product (KYP) is TRUE?
a) You have failed in your KYP duties because you do not know enough about this new product to make a recommendation.
b) You have failed in your KYP duties because this new product is inappropriate for investors with moderate-to-low risk profiles.
c) You have satisfied your KYP duties because your dealer has already performed due diligence on these new products.
d) You have satisfied your KYP duties because you have matched a risk profile on the information sheet to that of your client.
a) You have failed in your KYP duties because you do not know enough about this new product to make a recommendation.
Your client wants to take advantage of a period of low interest rates and make an investment using borrowed funds. Which of the following statements about leverage is TRUE?
a) Clients will always be able to use returns on their investment to pay the interest on their loans.
b) Due to interest payments, if an investment falls in value, someone using leverage will suffer a greater loss than someone who does not.
c) Using leverage is always a good idea since interest payments are tax deductible.
d) When interest rates are low, leverage is a suitable strategy for every client.
b) Due to interest payments, if an investment falls in value, someone using leverage will suffer a greater loss than someone who does not.
Your client, Roderick, likes to call you up and request transactions that you feel are unsuitable for him. What should you do?
a) Put through the order without question. Roderick is responsible for his own mistakes.
b) Put through the order because unsolicited trades do not require you to do a suitability assessment.
c) Inform Roderick that you believe the investment is unsuitable and then check with your compliance department on whether you can refuse the trade.
d) Tell Roderick you will refuse the order but do not explain why since he can use this information against you
c) Inform Roderick that you believe the investment is unsuitable and then check with your compliance department on whether you can refuse the trade.