CICD - Questions Flashcards

1
Q

What is the Policing and shaping QoS mechanism?

A

Enforces a rate limit based on the metering

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2
Q

What is the Link Efficiency QoS mechanism?

A

Used to improve bandwidth

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3
Q

What is the Classification QoS mechanism ?

A

Uses existing and trusted DSCP values

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4
Q

What is the Marking QoS mechanism ?

A

Based on classification, metering, or both

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5
Q

What is the Congestion Management QoS mechanism?

A

Requires all interfaces to have a queuing mechanism

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6
Q

What describes the FIFO algorithm?

A

Uses one queue only

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7
Q

What describes the Priority Queuing algorithm ?

A

Assigns each packet a priority

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8
Q

What describes the Weighted Fair Queuing (WFQ) algorithm?

A

Schedules classified interactive traffic to the front of a queue

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9
Q

What describes the Class-Based Weighted Fair Queuing (CBWFQ) algorithm?

A

Supports user-defined traffic classes

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10
Q

What describes the Low-Latency Queuing (PQ-CB-WFQ) algorithm ?

A

Uses a priority queue for voice traffic at a guaranteed rate

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11
Q

What QoS characteristics correspond to the Best-effort QoS model ?

A

The default QoS model for all router models when no QoS is deployed

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12
Q

What QoS characteristics correspond to the INTSERV QoS model ?

A

A multiple-service model that can accomodate multiple QoS requirements
Applications reserve bandwidth for a specific time

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13
Q

What QoS characteristics correspond to the DIFFSERV QoS model ?

A

Provides an “almost guaranteed” QoS

Also known as “soft QoS”

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14
Q

Identify the characteristics of using LFI in your network.

A

Reduces queuing delay and jitter by expediting the transfer of smaller frames through the Tx queue
LFI methods include MLP and FRF.12 and FRF.11 Annex C

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15
Q

Voice quality is directly affected by three QoS factors. What describes the JITTER quality factor ?

A

Late or out-of-order packets end up being discarded. Playout buffers are used to balance the delay and the probability of interrupted playout due to late packets

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16
Q

Voice quality is directly affected by three QoS factors. What describes the LOSS quality factor ?

A

Causes voice clipping and skips and is corrected with the industry-standard CODEC used in Cisco digital processors (DSPs)

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17
Q

Voice quality is directly affected by three QoS factors. What describes the LATENCY/DELAY quality factor ?

A

Can cause voice quality degradation and should be held to 150 ms for one-way, end-to-end transmission

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18
Q

RTP header compression can benefit both telephony voice and multicast backbone applications. In what situation is using RTP header compression not recommended ?

A

On high-speed interfaces

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19
Q

Identify the QoS considerations within a converged network.

A

Packets cannot tolerate more than a 150-ms delay

Videoconferencing streams would require the actual bandwidth of the stream plus an additional 20%

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20
Q

Identify the issues facing converged enterprise networks.

A

Scarce bandwidth
Delay issues
Jitter
Packet loss

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21
Q

Which of the following are characteristic descriptions for multisite Cisco Unity Connection deployment?

A

Uses the G.729 codec
Requires traffic pattern evaluations
Makes use of transcoding

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22
Q

What are the functions of the FXS analog voice port ?

A

Connect router to end-user equipment

Provides ring, power and dial tones

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23
Q

What are the functions of the FXO analog interface ?

A

Connect a trunk to a PSTN or to a PBX

Makes and receives calls from the PSTN

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24
Q

Identify features of voicemail user CoS

A

Timers are used to define recording times
Licensed and cost-generating features are disabled by default
Call Transfer for outgoing or transferred calls can be restricted

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25
Q

What CoS configuration elements are used for calling privilege implementation?

A

Client Matter Codes
Time Schedules and Periods
Forced Authorization Codes

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26
Q

What is the purpose of Call Admission Control (CAC) in a multisite deployment interconnected by an IP WAN ?

A

Used to limit the number of voice calls and maintain the bandwidth limits

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27
Q

What are the characteristics of a Interview Call Handler ?

A

Allows the system to ask the caller questions and records the answers

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28
Q

What are the characteristics of a Directory Call Handler ?

A

Allows callers to search for users on the Cisco Unity Connection system

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29
Q

What can be said over DEFAULT DIAL-PEER ?

A

They are used for Inbound matches only
They will fail to negociate non-default capabilities or services
Should not be used because it marks TRAFFIC AS IP PREFERENCE 0. No QoS !

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30
Q

How many Dial-Peers will be requiered when someone sends a call to a router ?

A

At least 2; one INCOMING and one OUTCOMING

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31
Q

When multiple potentially matching patterns are present how is the destination pattern chosen

A

It uses closest-match logic to select the best destination pattern
It matches the dial string

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32
Q

What is the Translation Pattern ?

A

Interpret a dialed number and then look up the interpreted number in the call routing table

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33
Q

Which statements are valid concerning Dial-Peer preferences ?

A

Range is 0 to 10

A preference of 6 is preferred to a preference of 8

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34
Q

What are the requiered parameters when manually creating a new user in Cisco Unity Connection ?

A

Alias

Extension

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35
Q

Which profiles can be assigned to a device or a device pools ?

A

Security Profile

Common Phone Profile

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36
Q

Which of the following components of CUC uses the IBM Informix database for configuration data ?

A

Cisco Unity Directory

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37
Q

Identify true statements regarding VoIP signaling protocols

A

MGCP is an IETF standard for PSTN gateway control and makes use of a centralized dial plan
SCCP and SIP are two signaling methods used between IP phones and CUCME

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38
Q

Which service provides device configuration files, ringer files and firmware upgrades to the IP phones ?

A

TFTP Server

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39
Q

Which statements about message aging policies are true ?

A

If message aging rules are selected, the Enable checkbox must be checked to cause the rules to be enforced
Message aging rules should be used with caution as voice messages can be deleted without the user ever knowing that message existed

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40
Q

In Line Groups, what distribution algorithms are available ?

A

Top Down
Circular
Longest Idle Time
Broadcast

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41
Q

Identify the considerations when setting up the LDAP system for importing users from LDAP into Cisco Unity Connection.

A

The LDAP server type must be specified

The user ID attribute for LDAP integration must be specified

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42
Q

Identify the considerations when importing in CUC end users from LDAP

A

The Cisco AXL Web Service must be activated on CUC

The LDAP setup includes specifying a server type as well as a user attribute

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43
Q

What features are supported by CUCM DHCP ?

A

Can service IP phones only, not other network devices such as PCs
Various clusters can share one CUCM DHCP server

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44
Q

Identify the features of CUCM High Availability

A

There can be up to 30.000 IP phones in a cluster
There can be up to 8 subscribers running the Cisco Call Manager Service
There can be up to 3 subscribers running in a Unified CM Group
There can be up to 2 servers running the TFTP Service

A Unified CM cluster may contain as many as 20 server nodes, of which a maximum of eight call processing subscribers (nodes running the Cisco CallManager Service) are allowed. The other server nodes within the cluster may be configured as a dedicated database publisher, dedicated TFTP subscriber, or media resource subscriber.

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45
Q

Identify the features of CUC High Availability

A

Support a two-server active-active pair

The designated primary node has ownership of the database and message store

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46
Q

What are the key features of CUC Manager Express?

A

Conferencing support
Support for Tcl scripts
Supports the Cisco Telephony Application Programming Interface
Runs directly on Cisco IOS software

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47
Q

What are features of Cisco Unity Express?

A

Provides voicemail features
IVR support
Supports SRSV

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48
Q

Identify key features of Cisco Unified Presence

A

Supports peer-to-peer transfers
Supports Cisco Unified Mobility integration
Uses XCP to implement interdomain federation

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49
Q

Identify the key features of Cisco Unified Communications Manager

A

Provides a Disaster Recovery System through the use of the Disaster Recovery Framework
Supports configuration via GUI rather than through the CLI
The hardened OS only allows access to Cisco authorized applications and utilities for increased security

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50
Q

What special functions are used by Cisco IP phones ?

A

CDP
TFTP
DHCP

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51
Q

The Cisco Unified Communications Manager utilizes configuration elements to implement calling privileges or class of service. What are the characteristics of the Partitions?

A

Group of numbers with similar reachability characteristics

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52
Q

Which function of CUBE provides privacy and topology hiding ?

A

Address and port translation

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53
Q

In CUCM, What service needs to run for Phone activation ?

A
  • Cisco Call Manager

- Cisco TFTP

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54
Q

In CUCM, which templates are requiered to get Phone Auto-Registration ?

A
  • Universal Device Template

- Universal Line Template

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55
Q

How is the IP phone DHCP configuration process accomplished?

A

All servers on the voice VLAN will receive the DHCP request

The DHCP server responds with TFTP server address and default gateway

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56
Q

What are the functions of the Route pattern?

A

Matches dialed number for external calls

Points to a route list for routing

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57
Q

Auto-registration is a way to simplify the addition of IP phones to the CUC Manager database. Identify the features of auto-registration.

A

Existing IP phones are not affected
Supported by all Cisco IP phones
Uses default settings and random directory numbers

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58
Q

What are the functions of a Route group?

A

Second level of path selection

Points to the actual device

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59
Q

There are several different methods for implementing IP phones using CUC Manager. What are advantages and disadvantages to using auto-registration?

A

Default settings and random DNs are used
Devices automatically added and assigned extensions from a pool
Modifications required after registration

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60
Q

You work in an office environment that has implemented an IP phone infrastructure. What happens if you are on an active call with a co-worker (user B) and another individual (user C) tries to reach you using your intercom line?

A

User B will not hear the voice of user C

You will hear a mixture of both audio streams

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61
Q

The IP phone downloads a device-specific configuration file at startup time from the TFTP server. What happens if a device-specific file is not available?

A

The phone requests the XMLDefault.cnf.xml file

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62
Q

Shared ephone-dns are used to provide call coverage for the same number on different ephones. Identify the characteristics of a shared ephone-dn?

A

The ephone-dn can only be active on one phone at a time

A shared ephone-dn appears on different phones but uses the same ephone-dn and number

63
Q

What configurable hunt list behaviors can the CUC Manager Express system base redirected, incoming calls on?

A

Sequential
Peer
Parallel
Longest-idle

64
Q

Identify the features and characteristics of the Cisco Unified Communications Manager CAR tool.

A

It is required in order to obtain CDR
Provides CMR records for call quality analysis when Call Diagnostics is enabled
CUC Manager CAR requires the Cisco CAR Web Service to be activated

65
Q

What is the Primary Collector function in Cisco AMC service parameters associated with Cisco Unified RTMT?

A

Collects clusterwide real-time information and is the first node in the cluster by default.

66
Q

Identify the statements that best describe manual configuration of user via a user template in Cisco Unity Connection?

A

Changes to template settings in Cisco Unity Connection affect only the new user created
The Messaging button on the IP phone can be used to verify a new Cisco Unity Connection user account

67
Q

Line group distribution algorithms are configured once per line group in CUC Manager Administration. These algorithms specify the order in which line group members should be used during the hunting process. Which algorithm will choose the (n+1)th member where n is the member most recently extended a call?

A

Circular

68
Q

Identify the role of a search space in the Cisco Unity Connection Dial Plan.

A

Can be used to control where a caller can search for users when the caller sends a message
Can limit the caller search to specific servers or partitions

69
Q

DNS can be used for IP phone address resolution. What are the steps to change this default behavior to that of using no DNS.

A

In CUC Manager Administration, go to System > Server
Select first available server from list of CUC Manager servers
Change server name to the IP address of the server
Save

70
Q

You have been tasked with modifying the playback message settings available for users. You are required to configure Cisco Unity Connection to provide the phone number information from an unidentified caller before playing the message left by that caller. Which playback message requires changing within the Before Playing Each Message, Play setting?

A

Sender’s ANI

71
Q

NTP phone references are used to ensure that a SIP phone gets the correct time and date information from an NTP server. Identify the information fields used to configure NTP references.

A

Mode
IP address
Description

72
Q

Which statements are accurate concerning the functionality and use of Subscribe CSS?

A

Associated with the watcher and lists the partitions that the watcher is allowed to see
Presence watchers can be a phone or a trunk

73
Q

In which Cisco Unified Communications Manager web interface you can configure CDR disk storage and external billing servers?

A

Cisco Unified CM Serviceability

74
Q

Identify the configurable options on the edit Mailbox Store page within the Cisco Unity.

A

Maximum Size Before Warning
Display Name
Server mounting

75
Q

What considerations must be addressed when implementing PSTN backup in a centralized CUC Manager architecture?

A

The internal telephony numbering scheme is not valid on the PSTN
CUC Manager can control PSTN links using MGCP

76
Q

What attributes describe the call flow and function of automated alternate routing (AAR)?

A

AAR applies to centralized call-processing deployments

No additional user input is required to reach the destination through the alternate network

77
Q

The Cisco Extension Mobility feature allows users to log in to any IP phone and have their individual user-specific phone configuration applied to the phone they are using. What actions can be configured to deal with a user who logs in to a device with a user ID that is still logged in at another device?

A

Allow multiple logins
Deny login
Auto-logout

78
Q

Suppose you have CUC Manager configured for LDAP synchronization. What statements best describe how LDAP is used for user provisioning?

A

The option to add a user in CUC Manager Administration will not be available
CUC Manager Administrators must add, update, or delete user information in the corporate LDAP directory

79
Q

Identify the Cisco Unity Connection systems setting attributes.

A

Call management is comprised of a System, Directory, and Interview call handlers
The system settings allow the modification of enterprise and service parameters

80
Q

There are seven steps required to configure Cisco Extension Mobility in Cisco Unified Communications Manager. Which steps are valid for the successful configuration of Cisco Extension Mobility?

A

To add the Cisco Extension Mobility phone service, configure it with a service name and description, and then enter the Service URL
To associate users with device profiles, go to the End User Configuration window and choose the device profile or profiles that should be associated with the user in the list of Available Profiles

81
Q

What device converts analog voice packets used in traditional voice formats to IP packets?

A

DSP

82
Q

What statements about user group management privilege characteristics are valid?

A

The CCMAdministrator always represents a SuperUser

The default user group management privilege level is maximum

83
Q

What options best describe end-user device association in CUC Manager?

A

End users can be associated with IP phones, IP Communicator, or a Cisco Extension Mobility profile
Agents using IP phones are able to receive calls originating from VoIP and TDM networks via Cisco Unified Contact Center

84
Q

When using the intercom feature, what ensures that the voice of the called party is not sent back to the caller by the automatically answered intercom call?

A

Implementation of whisper intercom

85
Q

Which of the following describes the Call Forward No Coverage feature?

A

Configured on the CUC Manager to handle calls forwarded to a Hunt Pilot by a user when no Hunt Pilot is available

86
Q

Identify the characteristics of Cisco Unified Personal Communicator in softphone mode

A

Support exists for the usage of SRST telephony failover
Uses the Cisco Unified CSF device that is configured on CUC Manager for video calls
The Cisco Unified CSF device can use codecs based on the region configured in CUC Manager

87
Q

Identify the characteristics of Cisco Unity Connection.

A

Installs in a dual partition configuration
Allows users to manage voice messages from anywhere
Installs as an appliance or in an existing CUC System installation

88
Q

Which communication function utilizes TCP port 2748?

A

CTIQBE

89
Q

What is true in regards to User Management in CUC Manager?

A

Roles and user groups provide multiple levels of security to CUCM Administration.
Users with update access privilege for a particular resource can view and change the parameters as needed.
Applications are assigned to roles and then privileges are assigned to applications.

90
Q

You have been tasked with modifying the phone menu that is available for users when calling in to the Cisco Unity Connection system. You are required to allow users to find voice messages when they check messages by phone as well as to use their voice to interact with Cisco Unity Connection by phone. What phone menu settings will you modify?

A

Message Locator

Use Voice Recognition Input Style

91
Q

Cisco Unified Communications Manager supports the use of templates for IP phone configuration. What statements are true concerning the usage of phone button templates and softkey templates?

A

Applications supporting softkeys can have more than one template associated with it
Each IP phone has one phone button template assigned to it

92
Q

The device pool structure supports the separation of user and location information. To create a new device pool, mandatory components must be created, or default settings can be used where applicable. What are considered device pool settings?

A

Region
SRST reference
Date/time group

93
Q

Which statements concerning intercom lines having their own permissions are true?

A

Calling search spaces are automatically created and contain the configured partition
For a number of target intercom lines, the configuration of calling search spaces must be verified

94
Q

For what reasons are application users not affected by LDAP integration?

A

Application users are configured from CUC Manager Administration
Application user data is always stored in the CUC Manager database

96
Q

How do you configure a Single Number Reach number using Cisco Configuration Professional?

A

Go to Configure > Voice > Users, Phones and Extension > Extensions in Cisco Configuration Professional
Select the Enable SNR checkbox on the Advanced tab

97
Q

You are using an IP phone with a Calling Search Space (CSS) that contains two partitions, New York and Seattle. Directory number 5005 for phone 2-1 is assigned to the New York partition. Directory number 5005 for phone 1-1 is assigned to the Seattle partition. What will happen you dial 5005?

A

The call is sent to the first listed partition in the CSS

98
Q

What is the Region used for in the Cisco Unified Communications Manager when implementing IP Phones?

A

Specifies the bandwidth that is used for an audio or video call

99
Q

Where do you assign an administrator role to a Cisco Unity Connection user?

A

At the user level

100
Q

You have been tasked to create new users in Cisco Unity Connection for some recently hired employees. You decide to modify the existing voicemail user template basics to create your new users. You want to ensure that the newly configured users are prompted to record a name and a standard greeting when they first login and that callers are able to leave messages on the user phones at any time. Which voicemail user template basics will you modify?

A

Active Schedule

Set for Self-Enrollment at Next Login

101
Q

You are invited to join an existing call between two colleagues. When you attempt to join the call using the Barge feature, no conference bridge is available. What is the result of this?

A

The Barge request is rejected

102
Q

Given the components within a converged voice network, what provides voice-mail functionality and integration with other application servers?

A

Cisco Unity Connection

103
Q

Which of the following data stream features are valid for CUC Manager Express?

A

Media exchange directly between IP phones using RTP

Audio streams flow directly between IP phones

104
Q

Identify the features of Directed Call Parks

A

Does not use a Park softkey
Uses the transfer softkey to direct the call to the directed Call Park number specified by the IP phone user
Can be watched with a Directed Call Park busy lamp field

105
Q

From the perspective of the CUC Manager Express router, how are inbound calls handled.

A

Coming from a POTS interface and destined for the packet network, the router matches a POTS dial peer for the inbound call leg
Coming from the packet network, the router matches a VoIP dial peer to terminate the inbound VoIP call leg

106
Q

Which statements describe the Master Agent in the Disaster Recovery System?

A

The Master Agent stores systemwide component registration information
The Master Agent maintains a complete set of scheduled tasks in an XML file

107
Q

NTP is designed for synchronizing the clocks of computer systems over IP networks. What mechanisms are employed by NTP to reference an authoritative time source?

A

In a CUC Manager cluster, only the publisher will send NTP requests to the NTP servers
Stratum 0 is an extremely precise clock source, such as an atomic clock or radio clock

108
Q

Which of the following options are under the device configuration?

A

Signaling protocol
Automated alternate routing group
Button and softkey templates

109
Q

Which of the following options are under the line configuration?

A

Partition
Alerting name
Maximum number of calls

110
Q

How do you change parameters for existing users or a group of existing users?

A

You use the CUC Manager Bulk Administration Tool

111
Q

Identify the considerations when importing Cisco Unity Connection end users from CUC Manager.

A

A CUC Manager Administrative XML server must be set up under the Phone System in Cisco Unity Connection
The Cisco AXL Web Service must be started on Cisco Unity Connection and CUC Manager

112
Q

Which Mobile Voice Access features are identified with the end user?

A

Access control lists
Remote destination profiles
IP phones

113
Q

Given the following configuration, what can be said of dial peer 1 on Cisco Unified Communications Manager Express?

Branch1 #configure terminal
Branch1 (config) #dial-peer voice 1 pots
Branch1 (config-dailpeer) #destination-pattern 7777
Branch1 (config-dailpeer) #port 1/0/0
Branch1 (config-dailpeer) #end
A

Calls to ext. 7777 arriving at the branch 1 CUC Manager Express will match the outbound POTS dial peer 1
The dial-peer type will be specified as POTS because ext. 7777 is directly connected to a voice port

114
Q

Which Cisco IOS configuration command configures a single-VLAN access port?

A

switchport voice vlan dot1p

115
Q

You need to troubleshoot a problem with a missing IP address on one of the IP phones in your network. Identify the troubleshooting steps you should take to resolve the problem.

A

Check to see that the IP phone has DHCP enabled
Ensure that the IP phone has received a valid VLAN ID
Make sure there are no port and VLAN mismatches
Ensure that the DHCP server is running and the IP pool has available addresses

116
Q

What is a Route Pattern?

A

Send calls to off-net destinations or to other CUC manager clusters

117
Q

Identify the features of SIP integration.

A

SIP integrations do not need MWI configuration

Requires fewer configuration elements then SCCP integration

118
Q

What is a hunt group?

A

A group of telephone lines that are associated with a common number

119
Q

Identify the options available when setting the mailbox quotas.

A

Warning Quota
Send Quota
Send/Receive Quota
Full Mailbox Check for Outside Caller Messages

120
Q

What statements accurately reflect scheduled and manual backups?

A

All backups are saved as .tar files

The administrator can monitor the status of each backup and its specific progress

121
Q

Which of the following data stream features are valid for Cisco Unity Express?

A

Supports only G.711 audio stream

Uses SIP only to communicate with IP phones for call setup

122
Q

You can use the Cisco Configuration Professional to modify the CUC Manager Express telephony settings. Identify the configurable global telephony settings.

A

Set maximum number of ephones

Set maximum number of ephone-dns

123
Q

Cisco Extension Mobility can be configured with a Voice Logout Profile. Which statements characterize this feature?

A

It is bonded to an ephone

It is used when no user is logged in, and can be configured with a default extension

124
Q

What attributes are defined in a dial peer and applied to the call leg?

A

Quality of service

Codec

125
Q

What is the BAT.xlt file used for?

A

To create CSV files to upload to Cisco Unified Communications Manager

126
Q

Identify the characteristics of user locales in CUC Manager Express.

A

CUC Manager Express provides built-in localization support for 12 languages
An external TFTP server is required to store the locale files

127
Q

Which show commands would you use to find the name of the Cisco IOS image, the configuration register settings, and the startup settings on your router?

A

Show tech-support
Show version
Show startup-config

128
Q

What is the Location used for in the Cisco Unified Communications Manager when implementing IP Phones?

A

Implements call admission control in a centralized call-processing deployment

129
Q

What types of lines and trunks natively support Cisco Unified Communications Manager Presence?

A

SCCP lines

SIP trunks

130
Q

Class of restriction is a feature implemented on Cisco gateways for managing calling privileges. There are a number of features that allow COR to be a useful tool. Select the useful features of COR.

A

COR lists are assigned to ephone-dns and dial peers
CUC Manager Express uses COR to implement calling features
Outgoing COR lists are used for calls outbound from CUC Manager Express

131
Q

One of the tasks involved in implementing IP phones is choosing the functions for the various phone buttons. Phone button templates make this task easier. Identify the true statements about phone button template configuration.

A

CUC Manager includes several default phone button templates
You need to ensure that all phones have at least one assigned, active line
Additional lines can be assigned to a phone, if the phone model supports it

132
Q

Cisco Unified Communications Manager Express supports three different Call Pickup types. What are the characteristics of a Directed Call Pickup.

A

This behavior is a default behavior

133
Q

Cisco Unity Connection is a feature-rich voice messaging platform that supports a number of useful features. Identify features of Cisco Unity Connection.

A

Can run on multiple platforms
Supports up to 20,000 users per server
Integrates with LDAP to provide single password logon

134
Q

Of the four available options that are presented in the Cisco Unified Communications Manager Auto-Attendant menu, how many can point to the pilot number of an ephone hunt group?

A

3

135
Q

Which statements are true regarding SIP and SCCP implementations with CUC Manager?

A

When a call is set up, media exchange occurs directly between IP phones using RTP to carry audio
SIP supports both audio and video whereas SCCP supports only audio conferencing

136
Q

Presence groups control the destinations that a watcher can monitor. Which statements concerning their operation are true?

A

The Dependency Record enterprise parameter can lead to high CPU usage
By default all users are assigned to the Standard Presence Group

137
Q

Identify the Cisco Unity Connection systems setting attributes.

A

Call management is comprised of a System, Directory, and Interview call handlers
The system settings allow the modification of enterprise and service parameters

138
Q

In what ways can Cisco Unified Communications Manager Presence limit visibility of Presence information?

A

Speed dials

Call and directory lists

139
Q

Suppose your Cisco Unity Connection users are set up and they have recently configured private distribution lists. How are these users able to send voice messages to their private distribution lists?

A

Using voice commands on their phone
Using the keypad on their phone
The Cisco Unity Inbox web tool

140
Q

The BAT.xlt download macro file is used with CUC Manager BAT to aid bulk administration. Identify the features of BAT.xlt that assist administrators.

A

Customized file format definition
File conversion to CSV format
Record error checking

141
Q

What statements accurately describe the IP phone VLAN discovery process?

A

Provides security

Provides flexibility and simplicity in IP address allocation

142
Q

The Cisco Extension Mobility service has several configurable service parameters. Identify statements that accurately describe these parameters.

A

The Intra-cluster Multiple Login Behavior parameter can be set to denied, allowed, or automatically logged out from previous phone
The Extension Mobility Cache Size parameter works with the Validate IP Address parameter

143
Q

What are the characteristics of the Application User in the CUC Manager?

A

Users are not included in user directory
Used for application authorization
Associated with CUC features

144
Q

When administering CUC Manager Express what are the features of the Cisco Configuration Professional configuration tool?

A

Easy to use GUI
Menu-driven feature structure
Supports bulk import from CSV files

145
Q

Which of the following allows users to pick up incoming calls from another group by pressing the GPickUp button and entering the appropriate pickup group number?

A

Other Group Call Pickup

146
Q

Identify characteristics of the Cisco Extension Mobility Default Device Profile.

A

Parameters in a Default Device Profile include audio sources

Parameters in a Default Device Profile include user locales

147
Q

What statements best describe the report generation process in CUC Manager?

A

The Cisco Unified Reporting web application generates reports using various data to help the administrator maintain the CUC system
Sources for report generation include the CUCM database, RTMT counters, and CDR/CAR

148
Q

Which of the following describes the Call Forward No Answer feature?

A

An administrator or user can configure for calls that aren’t answered within a particular amount of time

149
Q

Identify the features of end-user and application user accounts in CUC Manager.

A

CUC Manager assigns a system default credential policy to end-user and application user passwords
The Cisco Unified Contact Center Express is considered an application user
Application users do not have an interactive login

150
Q

In which Cisco Unified Communications Manager web interface you can manage server security, including IPsec and certificates?

A

Cisco Unified OS Administration

151
Q

What codec is the least processor intensive?

A

G.729a

152
Q

Identify the voicemail user template basics that are normally modified by an administrator.

A

Partition

Class of Service

153
Q

Line group distribution algorithms are configured once per line group in CUC Manager Administration. These algorithms specify the order in which line group members should be used during the hunting process. Which algorithm is choosing the inactive members from most to least?

A

Longest idle time

154
Q

What is the access level for the Phone user in CUC Manager Express?

A

Search the CUC Manager Express directory

Program speed dials