Chp1. Flashcards
Practices aimed at discovering and harnessing and organizations intellectual resources
Knowledge Management
Requires productive communication among different departments, divisions, or other subunits of the organization
Boundaries
Is the fast and timely execution response, and delivery of results.
Speed
The introduction of new goods and services, it’s not the product itself but how it is delivered (packaging)
Innovation
The excellence of your product, referred to its attractiveness , and lack of defects, reliability…
Quality
The speed and dependability with which an organization delivers what customers want.
Service
Fast and timely execution, response , and delivery of results.
Speed
Keeping costs low to achieve profits and be able to offer prices that are attracted to consumers.
Cost competitiveness
The process of working through people and resources to accomplish organizational goals.
Management
Producing maximum productivity with minimum time and money
Efficient
Getting something done right
Effective
Is monitoring performance and making needed changes
.Controlling
Systematically making decisions about the goals and activities that an individual, group, I work unit, or overall organize Organization will pursue.
Planning
Assembling in coordinating the human, financial, physical, informational, and other resources needed to achieve goals.
Organizing
Stimulating people to be high performers.
Leading
Senior executives responsible for the overall management and effectiveness of the organization.
Top level managers
Managers located in the middle layers of the organizational hierarchy, reporting to top level executives.
Middle level managers
Lower-level managers who supervise the operational activities of the organization
Front line managers
The ability to lead, motivate and communicate effectively with others.
Interpersonal
The ability to perform specialized task involving a particular method or process.
Technical skill
Skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members.
Conceptual & decision skills
People skills,the ability to lead, Motivate, and communicate effectively with others.
Interpersonal communication skills
The skills of understanding yourself, managing yourself, and dealing effectively with others.
Emotional intelligence
Goodwill stemming from your social relationships. A competitive advantage in the form of relationships with other people in the image other people have of you.
Social capital
Innovation, cost competitiveness, Quality, speed, service.
What are the five tools for a competitive advantage?
The monetary amount associated with how well a job, test, good, our service meets users needs
Value
