CHC Vocab (A through H) Flashcards

0
Q

Question

A

Answer

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0
Q

Access

A

A Patient’s ability to obtain medical care. The ease of access
is determined by components such as the availability to the
patient, availability of insurance, the location of health care
facilities, transportation, hours of operation, affordability
and cost of care.

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1
Q

24-Hour Coverage

A

In general, 24-hour coverage has been proposed as a type of health care system reform that integrates the health coverage and benefits currently offered by public and
private insurance programs, state workers’ compensation
systems, and automobile insurance.

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2
Q

Accountable Health

Plans (AHP)

A

Under the Managed Care Act, providers and insurance
companies would be encouraged (through tax incentives) to
form AHPs, similar to HMOs, PPOs, and other group
practices. Accountable health plans would compete on the
basis of offering high-quality, low-cost care and would offer
insurance and health care as a single product. They would
be responsible for looking after the total health of members
and reporting medical outcomes in accordance with Federal
guidelines.

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3
Q

Accreditation

A

Approval by an authorizing agency for institutions and
programs that meet or exceed a set of pre-determined
standards.

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4
Q

Accredited

A

To meet the standards set by a non-governmental, state or

national peer group.

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5
Q

Accrete

A

The addition of new enrollee to a health plan, usually used

in reference to Medicare.

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6
Q

Activities of Daily

Living (ADLs)

A

Activities performed as part of a person’s daily routine of

self-care such as bathing, dressing, toileting and eating.

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7
Q

Actual Charge

A

The amount a physician or other provider actually bills a
patient for a particular medical service, procedure or supply
in a specific instance. The actual charge may differ from the
usual, customary, prevailing, and/or reasonable charge.

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8
Q

Actuarial Analysis

A

The statistical calculations used to determine the managed
care company’s rates and premiums charged their
customers based on projections of utilization and cost for a
defined population.

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9
Q

Actuarial Analysis

A

The statistical calculations used to determine the managed
care company’s rates and premiums charged their
customers based on projections of utilization and cost for a
defined population.

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10
Q

Actuarial Cost of

Coverage

A

The expected dollar value of a health plan’s benefits. The
method of determining this value may be based entirely on a
plan’s provisions, or may adjust for the geographic location
and demographic characteristics of enrollees, the actual
health care utilization level by plan participants, or the type
of plan under which the benefits are provided.

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11
Q

Actuarial Soundness

A

The requirement that the development of capitation rates

meet common actuarial principles and rules.

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12
Q

Actuary

A

A person in the insurance field who decides policy rates and

conducts various other statistical studies.

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13
Q

Acute Care

A

Hospital care given to patients who generally require a stay
of up to seven days and that focuses on a physical or mental
condition requiring immediate intervention and constant
medical attention, equipment and personnel.

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14
Q

Acute Care Bed Need Methodology

A

A formula used to determine hospital bed needs.

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15
Q

Adjusted Average Per Capita Cost (AAPCC)

A

A county-level estimate of the average cost incurred by

Medicare for each beneficiary in the fee-for-service system.

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16
Q

Adjusted Community Rating

A

Community rating impacted by group specific demographics.

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17
Q

Adjusted Payment

Rate (APR)

A

The Medicare capitated payment to risk-contract HMOs. For
a given plan, the APR is determined by adjusted county-level
AAPCCs to reflect the relative risks of the plan’s enrollees.

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18
Q

Administration on

Aging (AoA)

A

The AoA is the principal Federal agency responsible for
programs authorized under the Older Americans Act of
1965. The AoA serves as an advocate for older persons at
the national level, advises Congress and Federal agencies on
the characteristics and needs of older people, and develops
programs designed to promote the health and well-being of
the older population. AoA provides advice, funding, and
assistance to achieve community-based systems of
comprehensive social services for older people.

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19
Q

Administrative Costs

A

Costs related to activities such as utilization review,
marketing, medical underwriting, commissions, premium
collection, claims processing, insurer profit, quality
assurance, and risk management for purposes of insurance.

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20
Q

Administrative Costs

Savings

A

Reductions in expenditures related to changes in the
administrative costs associated with the provision of health
care coverage and services.

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21
Q

Administrative

Loading

A

The amount added to the prospective actuarial cost of the
health care services (pure premium) for administrative,
marketing expenses and profit.

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22
Q

Administrative Reform

A

Reducing paperwork though simplified universal forms or

electronic filing and processing of claims.

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23
Q

Administrative

Services Only

A

An agency that delivers administrative services to an
employer group. This type of arrangement usually requires
the employer to be at risk for the cost of health care services
provided.

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24
Q

Administrative
Services Organization
(ASO)

A

An entity which only provides administrative services
(including claims adjudication, member services, and
management information reporting).

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25
Q

Admissions/1000

APT

A

The number of hospital admissions per 1.000 health plan

members during a given period.

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26
Q

Adult Day Care

A

A program of social and health-related services provided
during the day in a community group setting. The purpose of
the program is to support frail or impaired elderly, or other
disabled adults who can benefit from care in a group setting
outside the home.

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27
Q

Adult Foster Care

AFC

A

An elderly person’s placement with another family when
independent living is no longer possible, but nursing care is
not necessary. Also see family rest residential.

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28
Q

Adult Protective

Services (APS)

A

Social service interventions for impaired adults at risk of

abuse, neglect or exploitation.

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29
Q

Advance Directive

A

A document that patients complete to direct their medical
care when they are unable to communicate their own
wishes due to a medical condition.

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30
Q

Advanced Practice

Nurse (APN)

A

A registered nurse who is approved by the Board of Nursing
to practice nursing in a specified area of advanced nursing
practice. APN is an umbrella term given to a registered
nurse who has met advanced educational and clinical
practice requirements beyond the two to four years of basic
nursing education required for all RNs. There are four types:
1. Certified Registered Nurse Anesthetist (CRNA); 2. Clinical
Nurse Specialist (CNS); 3. Certified Nurse Practitioner
(CNP); and 4. Certified Nurse Midwife (CNM).

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31
Q

Adverse Selection

A

Among applicants for a given group or individual health
insurance program, the tendency for those with an impaired
health status, or who are prone to higher-than-average
utilization of benefits, to be enrolled in disproportionate
numbers in lower deductible plans.

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32
Q

Aftercare

A

Services following hospitalization or rehabilitation
individualized for each patient’s needs. Aftercare gradually
phases the patient out of treatment while providing followup
attention to prevent relapse.

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33
Q

Age/Sex Factor

A

A measurement used in insurance underwriting. It
represents the age and sex risk of medical costs of one
population relative to another. For example, a group with an
age/sex factor of 1.05 would be expected to incur medical
costs 5% greater than the average.

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34
Q

Age/Sex Rates (ASR)

A

Set of rates for a grouping based on age and sex categories
used to calculate premiums. This type of premium structure
is often preferred over single and family rating in small
groups because it automatically adjusts to demographic
changes in the group. Also called table rates.

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35
Q

Agency for Health Care
Policy and Research
(AHCPR)

A

A Federal agency within the Public Health Service
responsible for research on quality, appropriateness,
effectiveness and cost of health care.

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36
Q

Aging in Place

A

Process allowing seniors to remain in their current
residence despite changes in their needs by adjusting the
degree and type of services provided. This can occur at
home or in a facility offering multiple levels of care.

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37
Q

Aging Network

A

A highly complex and differentiated system of Federal, State,
and local agencies, organizations and institutions which are
responsible for serving and/or representing the needs of
older persons. The network is involved in service systems
development, advocacy, planning, research, coordination,
policy development, training and education, administration,
and direct service provision. The core structures in the
network include the Administration on Aging (AoA), State
Units on Aging (SUA), Area Agencies on Aging (AAA), and
local service provider agencies.

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38
Q

Aid to Families with
Dependant Children
(AFDC)

A

A Federally supported, state-administered program
established by the Social Security Act of 1935 that provides
financial support for children under the age of 18 (and their
caretakers) who have been deprived of parental support or
care because of the parent’s death, continued absence from
the home, unemployment, or physical or mental illness.

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39
Q

Alien Insurance

Company

A

An insurance company that operates under the laws of

another country.

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40
Q

All Patient Diagnosis
Related Groups
(APDRG)

A

An enhancement of the original Diagnostic Related Groups,
designed to apply to a population broader than that of
Medicare beneficiaries, who are predominately older
individuals. The APDRG set includes groupings for pediatric
and maternity cases as well as of services for HIV-related
conditions and other special cases.

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41
Q

All-Payer System

A

A plan to impose uniform prices on medical services,

regardless of who’s paying.

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42
Q

Allied Health

A

General term referring to a variety of non-physician and
non-nursing clinicians, practitioners, therapists,
technologists and technicians working in the health field.

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43
Q

Allied Health
Personnel or Allied
Health Professional

A

Specially trained and often licensed health workers other
than physicians, dentists, optometrists, chiropractors,
podiatrists, and nurses. The term is sometimes used
synonymously with paramedical personal, all health workers who perform tasks that must otherwise be
performed by a physician, or health workers who do not
usually engage in independent practice.

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44
Q

Allopathic

A

One of two schools of medicine that treats disease by
inducing effects opposite to those produced by the disease.
The other school of medicine is osteopathic.

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45
Q

Allowable Costs

A

Charges for services rendered or supplies furnished by a
health care provider, which qualify as covered expenses for
insurance purposes.

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46
Q

Allowable Charge

A

Generic term referring to the maximum fee that a third
party will use in determining reimbursement for a given
service or supply. An allowable charge may not always be
the same as the actual charge.

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47
Q

Alternative Delivery

Sites

A

Substitute for traditional inpatient sites for care such as
ambulatory care centers, surgicenters, home care, hospice
care, or alternative delivery and financing systems such as
health maintenance organizations (HMOs), or preferred
provider arrangements.

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48
Q

Alternative Delivery

System (ADS)

A

An alternative to traditional inpatient care such as
ambulatory care, home health care and same day surgery.
Also used as an expression to describe all forms of health
care delivery systems other than traditional fee-for-service
indemnity health care.

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49
Q

Alternative Levels of

Care

A

Alternatives to traditional acute impatient care, such as
ambulatory care centers, surgicenters, home care, skilled
nursing facilities, and hospices.

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50
Q

Am.

A

Amended. A designation sometimes found before a House or
Senate bill number showing that formal changes have been
made to an introduced piece of legislation during the
legislative process.

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51
Q

Ambulance Restocking

A

The practice of hospital replenishing certain drugs and
supplies used by an ambulance service during transport of a
patient to the hospital.

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52
Q

Ambulatory

A

Able to get from one place to another independently (even if
using assistive devices such as manual wheelchairs, canes or
walkers).

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53
Q

Ambulatory Care

A

Care given to patients who do not require overnight

hospitalization.

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54
Q

Ambulatory Patient

Group (APGS)

A

A payment system that pays a fixed price for certain types of
outpatient procedures.

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55
Q

Ambulatory Setting

A

An institutional health setting in which organized health
services are provided on an outpatient basis, such as
surgery center, clinic or other outpatient facility.
Ambulatory care settings also may be mobile units of
services, e.g., mobile mammography, MRI.

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56
Q

Ambulatory Surgical

Center (ASC)

A

Freestanding centers that perform surgeries which do not

require an overnight stay.

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57
Q

Ambulatory Utilization

Management

A

Review prior to service against established standards to
determine the medical necessity and appropriateness of the
care to be provided in an ambulatory setting. The selection
of treatment plans subject to pre-service review may be
based upon criteria such as proposed care that would
require frequent visits, expensive therapy, an extended
course of therapy, or costly technology. Concurrent review
would be applied as appropriate.

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58
Q

Accreditation
Healthcare
Commission
(AAHC/URAC)

A

Formerly known as the Utilization Review Accreditation
Commission, AAHC/URAC is an independent not-for-profit
corporation which develops national standards for
utilization review and managed care organizations.

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59
Q

American Association
of Homes and Services
for the Aging (AAHSA)

A

AAHSA represents not-for-profit organizations dedicated to
providing high quality health care, housing and services to
the nation’s elderly. Its memberships consists of over 5,000
not-for-profit nursing homes, continuing care retirement
communities, senior housing facilities, assisted living and
community services. AAHSA organizations serve more than
one million older persons of all income levels, creed and
races. It serves these members by representing the concerns
of not-for-profit organizations that serve the elderly through
interaction with Congress and Federal agencies. It also
strives to enhance the professionalism of practitioners and
facilities through the Certification Program for Retirement
Housing professionals, the Continuing Care Accreditation
Commission, conferences and programs offered by the
AAHSA Professional Development Institute and publications
representing current thinking in the long-term care and
retirement housing fields.

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60
Q

American College of
Healthcare Executives
(ACHE)

A

An international professional society of nearly 30,000
healthcare executives. ACHE is known for it’s prestigious
credentialing and educational programs. ACHE is also
known for its journal and magazines as well as
groundbreaking research and career development and
public policy programs. ACHE’’ publishing division is a
major publisher of books and journals on all aspects of health services management in addition to textbooks for use
in college and university courses. Through its efforts, ACHE
works toward its goal of improving the health status of
society by advancing healthcare management excellence.
ACHE headquarters is based in Chicago, IL.

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61
Q

American Health Care

Association (AHCA)

A

A trade association representing nursing homes and long
term care facilities in the United States; based in
Washington, D.C.

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62
Q

American Hospital

Association (AHA)

A

A national association that represents allopathic and
osteopathic hospitals in the United States; based in
Washington, D.C. with operational offices in Chicago.

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63
Q

American Medical

Association (AMA)

A

A national association organized into local and regional
societies that represent over 700,000 medical doctors in the
United States; based in Chicago.

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64
Q
American with
Disabilities Act (ADA)
A

A Federal law which prohibits employers of more than 25
employees from discriminating against any individual with a
disability who can perform the essential functions, with or
without accommodations, of the job that the individual
holds or wants.

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65
Q

Amount, Duration and

Scope

A

How a Medicaid benefit is defined and limited in a state’s
Medicaid plan. Each state defines these parameters, thus
state Medicaid plans vary in what is actually covered.

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66
Q

Ancillary Care

A

A term used to describe additional services performed

related to care, such as lab work, X-ray and anesthesia.

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67
Q

Ancillary Charge

A

Also referred to as hospital “extras” or miscellaneous
hospital charges. They are supplementary to a hospital’s
daily room and board charge. They include such items as
charges for drugs, medicines and dressings; laboratory
services; x-ray examinations; and use of the operating room.

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68
Q

Anti-Kickback Statute

A

A Federal law that prohibits the paying or receiving of
remuneration in exchange for the referral of patients or
businesses paid by a Federal health care program.

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69
Q

Antitrust

A

A situation in which a single entity, such as integrated
delivery system, controls enough of the practices in any one
specialty in a relevant market to have monopoly power (i.e.,
the power to increase prices).

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70
Q

Any Willing Provider

A

A term used to describe legislation that requires a health
plan to accept on its provider panels every physician,
hospital or other practitioner that wants to participate in
the health plan’s products.

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71
Q

Approved Charge

A

The maximum fee Medicare will pay in a given area for a

covered service.

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72
Q

Approved Health Care

Facility or Program

A

Facility or Program that is licensed, certified or otherwise
authorized pursuant to the laws of the state to provide
health care and which is approved by a health plan to
provide the care described in a contract.

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73
Q

Area Agency on Aging

AAA

A

A public or private nonprofit organization designated by the
state to develop and administer the area plan on aging
within a sub-state geographic planning and service area.
AAAs advocate on behalf of older people within the area and
develop community-based plans for services to meet their
needs. AAAs administer Federal, State, local and private
funds through contracts with local service providers. In
Delaware the State Unit on Aging also services as the state’s
sole Area Agency on Aging.

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74
Q

Asset

A

Medicaid term referring to resources such as savings, stocks,
bonds, and certain possessions that are considered in
determining financial eligibility.

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75
Q

Assignment of Benefits

A

A method under which a claimant requests that his/her
benefits under a claim be paid to some designated person or
institution, usually a physician or hospital.

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76
Q

Assisted Living Facility

ALF

A

Home-like residential option that provides personal care

and scheduled nursing care as needed.

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77
Q

Assistive Devices or

Technology

A

Any tools that are designed, fabricated, and/or adapted to
assist a person in performing a particular task, e.g., cane,
walker, shower chair, computer speech recognition,
communication device.

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78
Q

Associate Degree in

Nursing (AND)

A

A degree received after completing a two-year nursing

education program at a college or university.

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79
Q

At-Risk

A

Having to assume the financial liability for a loss that occurs
when premiums paid are less than the cost of services
provided.

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80
Q

Attendant

A

Term used most often by the disability community to refer
to an aide who provides personal assistance in the
community. Also see personal care.

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81
Q

Attrition Rate

A

Disenrollment or fall-out rate expressed as a percentage of
total membership. Off-open enrollment terminations are
generally due to subscriber’s employment or relocation
outside of the MCO’s service area, and cannot be controlled.
Open enrollment terminations are sometimes due to
subscriber dissatisfaction and thus may be controllable.

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82
Q

Audiologist

A

Performs duties directly related to problems and disorders
of human communication in the process of speech and
hearing

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83
Q

Audit of Provider

Treatment

A

Review of the patient’s medical record and charges and
claims for services to assure that the services provided were
consistent with the patient’s diagnosis(es) and that documentation in the medical record supports the submitted charges.

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84
Q

Authorization

A

As it applies to managed care, authorization is the approval
of care, such as hospitalization. Pre-authorization may be
required before a patient is admitted or care is given by (or
reimbursed to) non-HMO providers.

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85
Q

Auto-Assignment

A

A term used with Medicaid mandatory managed care
enrollment plans. Medicaid recipients who do not specify
their choice for a contracted plan within a specified time
frame are assigned to a plan by the state. Can also refer to
assignment to primary care physicians.

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86
Q
Average Adjusted Per
Capita Cost (AAPCC)
A

Payment rates used by the Health Care Financing
Administration to reimburse managed care organizations
for care delivered to Medicare enrollees.

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87
Q
Average Cost (or
Average Benefit)
A

The average cost (or benefit) for a unit of output (e.g., one
day in a hospital for one patient) is the total cost (or benefit)
of the total units of output delivered by the total units of
output.

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88
Q

Average Length of Stay

ALOS

A

A standard hospital statistic used to determine the average
amount of time between admission and discharge for
patients in a diagnosis related group (DRG), an age group, a
specific hospital or other factors.

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89
Q

Bachelor of Science in

Nursing (BSN)

A

Degree received after completing a four-year college or university program that qualifies a graduate nurse to take a national licensing exam to become a registered nurse.

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90
Q

Balance Bill

A

The fee amount remaining after patient co-payments.

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91
Q

Balance Billing

A

A provider’s billing of a covered person directly for charges above the amount reimbursed by the health plan (i.e., difference between billed charges and the amount paid). This may or may not be allowed, depending upon the contractual arrangements between the parties.

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92
Q

Balanced Budget Act of

1997 (BBA)

A

This law made sweeping changes in the Medicare and
Medicaid programs. Several of the significant provisions of the BBA were payment reductions to health care providers, new prospective payment systems for health care providers, and reduction of coverage of health care services by the Medicare and Medicaid programs.

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93
Q

Base

A

A set dollar amount to cover the cost of health care per covered person excluding mental health/substance abuse
services, pharmacy and administrative charges.

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94
Q

Base Capitation

A

A stipulated dollar amount to cover the health care per covered person less mental health/substance abuse
services, pharmacy and administrative charges.

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95
Q

Basic Benefits Package

A

A core set of health benefits that everyone in the country should have either through their employer, a government program, or a risk pool.

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96
Q

Bed Days/1000

A

The number of impatient days per 1000 health plan members for a fixed period of time.

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97
Q

Bed Reservation Benefit

A

In some long-term care policies, a benefit paid to maintain
the enrollee’s space in a nursing home facility when the
enrollee must be hospitalized temporarily

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98
Q

Behavioral Health Care

A

Mental services, including services for alcohol and substance abuse.

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99
Q

Benchmarks

A

Long-range measurable goals that speak to changing conditions. See also Performance Measures, Quality
Assurance, Key Indicators, Outcome Measures.

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100
Q

Beneficiary

A

A person designated by an insuring organization as eligible to receive insurance benefits.

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101
Q

Benefit

A

Amount payable by the insurance company to a claimant, assignee, or beneficiary, when the insured suffers a loss
covered by the policy.

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102
Q

Benefit Cap

A

The lifetime dollar or day limitation of an insurance policy.

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103
Q

Benefit Design

A

Selection of services, providers, and beneficiary obligations
to create the scope of coverage.

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104
Q

Benefit Level

A

The limit or degree of services a person is entitled to receive based on his/her contract with a health plan or insurer.

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105
Q

Benefit Package

A

Services an insurer, government agency, health plan, or an employer offers under the terms of a contract.

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106
Q

Benefit Payment

Schedule

A

List of the amounts an insurance plan will pay for covered health care services.

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107
Q

Benefit Period

A

The maximum length of time specified in an insurance product during which benefits will be paid.

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108
Q

Benefit Redesign

A

Restructuring employee health benefit plans by providing incentives for prudent consumer behavior, such as
introducing coverage for treatment in alternative settings;
establishing managed care provisions such as pre-admission testing, second surgical opinions and pre-admission
certification; establishing alternative financial
arrangements, such as creating individual health accounts; or changing employee premium contribution, co-payment, or deductible levels.

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109
Q

Benefits Tax

A

A tax all workers would be required to pay based on the value of employer-provided health benefits which exceeds a
certain level, or a limit on the tax deduction employers currently take for providing benefits.

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110
Q

Biased Selection

A

The phenomena whereby individuals or groups with atypical health risks disproportionately enroll in a specific health plan or type of health plan. Favorable selection occurs when a plan’s enrollment predominantly consists of above-average health risks, while plans that
disproportionately enroll individuals (and groups) of below- average health risks are said to experience adverse
selection. Biased selection may be influenced by individual
decisions in response to benefit design and plan characteristics as well as by insurer marketing and rating practices.

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111
Q

Billed Claims

A

The fees or costs for health care services provided to a covered person submitted by a health care provider.

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112
Q

Bio-Medical Engineering Technician

A

Inspects, repairs, maintains, calibrates and modifies
electronic, electrical, mechanical and hydraulic equipment and instruments used in medical therapy and diagnosis, according to schematic and verbal instructions

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113
Q

Block Grant

A

An intergovernmental transfer of Federal funds to states and local governments for broad purposes such as health,
education or community development in general. A block
grant holds few requirements for how the money is to be spent, instead offering state and local discretion within
general guidelines established by Congress and the
executive branch. Annual program plans or applications are normally required. Also see categorical grant or formula grant.

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114
Q

Blue Cross and Blue Shield Association (BC/BS)

A

An organization that offers information, consultation, representation and operational services for the Blue Cross
and Blue Shield plan members across the country for
purposes of providing insurance benefits.

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115
Q

Board and Care

A

Residential option providing no direct health or personal care services. Also see foster care, rest residential care,
family rest residential care, and adult foster care.

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116
Q

Board Certified

A

A clinician who has passed the national examination in a particular field. Board certification is available for most physician specialties, as well as for many allied medical professions.

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117
Q

Board Eligible

A

A term used to describe a physician who is eligible to take the specialty board examination by virtue of having
graduated from an approved medical school, completed a
specific type and length of training and practiced for a specified amount of time.

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118
Q

Boren Amendment

A

An amendment to OBRA 80 which repealed the requirement that states follow Medicare principles in reimbursing hospitals, nursing facilities and intermediate care facilities for the mentally retarded (ICF/MR) under the Medicaid program. The amendment substituted language which required states to develop payment rates which were “reasonable and adequate” to meet the costs of “efficiently and economically operated” providers (Recently repealed under the Balanced Budget Act).

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119
Q

Boutique Hospital

A

A limited service hospital designed to provide one medical specialty such as orthopedic or cardiac care.

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120
Q

Bundling Payment or Bundled Payment Bundled Rate

A

The use of a single payment for a group of related services.

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121
Q

Bundled Services

A

Payments that represent an amalgamation of services.
A single comprehensive group of related services. Payments
for bundled services have become the norm in recent years and unbundled services are investigated closely by HCFA
and other payers for evidence of fraud.

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122
Q

Buy-In

A

Refers to instances where a state Medicaid program agrees to pay the Medicare premiums and cost sharing for members of a specified group.

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123
Q

Cafeteria Plan

A

Flexible benefit plan under which the employer provides a range of taxable and nontaxable benefits options from which
each eligible employee can make a limited number of selections. Options that may be available to employees
through these plans include life insurance, health programs, retirement plans, vacation time, and stock options.
Nontaxable benefits can include group term life insurance up to a specified amount of coverage, disability benefits,
accident and health benefits, and group legal services to the extent that such benefits are excludable from gross income.
A cafeteria plan that includes taxable and nontaxable benefits must meet certain requirements under the Internal
Revenue Code. The term “Cafeteria Plan” may also describe a health benefit program that allows employees to select
among various cost, coverage, or provider options.

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124
Q

California Public Employees’ Retirement System (CalPERS)

A

A health insurance program available to California’s public employees and their dependents that focuses on the
maintenance of a large risk pool, the promotion of managed care strategies and a standard benefit package.

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125
Q

Canadian-Style System

A

A health care financing system based upon the system in place in Canada that provides tax-financed universal
coverage with the government as the sole purchaser of services.

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126
Q

Capital Costs

A

Equipment and physical plant costs, but not consumable supplies. Included in these costs can be interest, leases, rentals, taxes and insurance on physical assets like plant and equipment.

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127
Q

Capitation (CAP)

A

The payment of a per capita amount for a defined package of health care services. A specific dollar amount per member per month is paid to providers or organizations of providers for which they provide specific services, regardless of the quantity of services necessary to meet the health needs of the defined population.

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128
Q

Care Coordination

Benefit

A

A benefit in newer long-term care policies that pays consultation fees for a professional, such as a registered nurse or a medical social worker, to periodically assess and make recommendations about the enrollee’s care program. The purpose is to adjust services when and if the individual’s care needs change. Also called personal care advisor or personal care advocate benefit.

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129
Q

Carrier

A

An organization acting as an insurer for private plans or government programs.

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130
Q

Carryover

A

That provision in medical plans that allows individuals who
have not satisfied their deductible in a given calendar year to apply expenses incurred in the last quarter of that
calendar year to the next year’s deductible.

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131
Q

Carve Out

A

Accessing coverage for a specific type of service through a contract separate from that established with the primary providers.

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132
Q

Case Management

A

A system for assessing, planning treatment for, referring, and following up on patients in order to ensure the
provision of comprehensive and continuous service and the
coordination of payment and reimbursement for care.

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133
Q

Case Manager

A

An experienced health professional that works with patients, providers and insurers to coordinate all services deemed necessary to provide the patient with a plan of
medically necessary and appropriate health care. Often used for patients with specific diagnoses or who require high-cost or extensive health care services.

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134
Q
Case Mix (or Case Mix
Index)
A

A measure of relative severity of medical conditions of a hospital’s patients.

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135
Q

Case Rate

A

Flat fee paid for services based on client characteristics
(such as diagnosis). For this fee the provider covers all of the services the client requires for a specific period of time.
Also called bundled rate, or flat fee-per-case. Very often
used as an intermediate step prior to capitation. Also see diagnostic related groups or risk adjustment.

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136
Q

Cash & Counseling

A

A joint Federal and Robert Wood Johnson Foundation demonstration program in which cash allowances are given to Medicaid recipients with disabilities to pay for attendants and other services.

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137
Q

Catastrophic Case

A

A catastrophic case is any medical condition where total cost of treatment (regardless of payment source) is expected to exceed an amount designated by the HMOcontract with the medical group.

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138
Q

Catastrophic Coverage

A

Insurance protection for extremely high health care costs.

Health insurance which provides protection against the high cost of treating severe or lengthy illnesses or disability.

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139
Q

Catastrophic Health

Insurance

A

Generally such policies cover all, or a specified percentage
of, medical expenses above an amount that is the responsibility of another insurance policy up to a maximum limit of liability. It is also used to describe those services covered by reinsurance in a capitated program.

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140
Q

Catchment Area

A

Geographical region where the majority of health care providers customers are located. Also see market area. Federal assistance to State and local governments,
institutions, agencies, organizations, and individuals to carry out specified activities in the public’s interest.

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141
Q

Categorical Grant

A

In contrast to
“block grants” money is to be spent for a particular purpose or for the benefit of a particular class or group of
individuals, such as older persons. Also see block grant or formula grant.

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142
Q

Categorically Needy

A

Persons who are aged, blind, or disabled (as defined under the Supplemental Security Income program - SSI) or a
member of a family with dependent children where one parent is absent, incapacitated or unemployed (as defined
under the Aid to Families with Dependent Children program
- AFDC).

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143
Q

Center for Health Care

Strategies

A

The Center serves as the National Program Office for two national initiatives of the Robert Wood Johnson Foundation: Medicaid Managed Care Program and Building Health Systems for People with Chronic Illnesses. Also seeRobert Wood Johnson Foundation.

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144
Q

Center for Independent Living (CIL)

A

Federally funded non-profit agencies at the state and community level that advocate for and provide independent
living services to persons with disabilities.

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145
Q

Centers for Disease

Control (CDC)

A

An agency within the U.S. Department of Health and Human Services that serves as the central point for consolidation of disease control data, health promotion and public health
programs. CDC is also known as the Centers for Disease
Control and Prevention, and is based in Atlanta, GA.

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146
Q

Certificate of Authority

A

A certificate issued by a state government licensing the operation of an HMO.

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147
Q

Certificate of Public

Review

A

Approval by the Delaware Health Resources Board of an application by a health care provider to undertake an activity subject to review under Delaware Statute. Replaced the former Certificate of Need Program.

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148
Q

Certification Certified Nurse

A

Certification is the official authorization for use of services.

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149
Q

Charity Care

A

Free or reduced fee care provided based on the financial situation of patients.

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150
Q

Cherry Picking

A

The practice of seeking only healthy customers.

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151
Q

Children’s Health Insurance Program (CHIP)

A

A state administered program funded partly by Federal government which allows states to expand health coverage
to uninsured low income children not previously eligible for
Medicaid.

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152
Q

Chronic Care

A

Care and treatment rendered to individuals whose health problems are of a long-term and continuing nature.
Rehabilitation facilities, nursing homes, and mental
hospitals may be considered chronic care facilities.

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153
Q

Chronic Disease

A

A disease which has one or more of the following

characteristics: (1) is permanent, leaves residual disability;
(2) is caused by nonreversible pathological alternation; (3) requires special training of the patient for rehabilitation, or may be expected to require a long period of supervision, observation, or care.

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154
Q

Civilian Health and Medical Program of the Uniformed Services (CHAMPUS

A

A program that provides funds to pay for the treatment in private institutions for members of the uniformed services and their families.

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155
Q

Claim

A

Information submitted by a provider or covered person to establish that medical services were provided to a covered person, from which processing for payment to the provider or covered person is made.

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156
Q

Claims Audit

A

Review of health care claims for the purpose of determining the liability of the payer, eligibility of the beneficiary and provider, and the accuracy of the amounts involved.

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157
Q

Claims Review

A

The method by which an enrollee’s health care service claims are reviewed before reimbursement is made. The
purpose of this monitoring is to validate the medical appropriateness of the provided service and to be sure the cost of the service is not excessive.

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158
Q

Clearinghouse

A

An agency that accepts claims from providers and resubmits them to the carrier in the carrier’s desired format and to meet the carrier’s data requirments.

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159
Q

Clinical Laboratory Improvement Act/Amendments (CLIA)

A

A Federal law designed to set national quality standards for laboratory testing. The law covers all laboratories that
engage in testing for assessment, diagnosis, prevention or
treatment purposes.

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160
Q

Closed Panel

A

Medical services delivered in the Health Insuring
Corporation owned health center or satellite clinic by physicians who belong to a specially formed, but legally
separate, medical group that only serves the HIC.

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161
Q

Co-Insurance

A

A cost-sharing requirement under a health insurance policy that provides that the insured will assume a portion or
percentage of the costs of covered services. After the
deductible is paid, this provision obligates the subscriber to pay a certain percentage of any remaining medical bills, usually 20 percent.

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162
Q

Co-Morbidity

A

Presence of a second disease or condition influencing the care or treatment of a patient, and in the hospital setting is
expected to increase the length of stay by at least one day for most patients.

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163
Q

Co-Payment

A

A type of cost-sharing which requires the insured or subscriber to pay a specified flat dollar amount, usually on a
per-unit-of-service basis, with the third-party payer reimbursing some portion of the remaining charges.

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164
Q

Code of Federal

Regulations

A

A publication of the Federal government that consists of all regulations of Federal departments and agencies.
A mechanism for identifying and defining physicians’ and hospitals’ services. Coding provides universal definition and
recognition of diagnoses, procedures and level of care.

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165
Q

Coding

A

Coders usually work in medical records departments and
coding is a function of billing. Medicare fraud investigators look closely at the medical record documentation which
supports codes and looks for consistency. Lack of consistency of documentation can earmark a record as “upcoded” which is considered fraud.

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166
Q

Cognitive Impairment

A

A loss of mental capacity demonstrated by a person’s inability to think, perceive, reason or remember. Such
impairment results in a person’s inability to care for him or herself without ongoing supervision from another person and is due to a mental or nervous condition with an organic cause.

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167
Q

Cognitive Impairment Reinstatement Provision

A

A provision in some long-term care policies that allows a policy that has lapsed because the enrollee did not pay the premium to be reinstated for full benefits, if the premiums are paid within six months after the lapse. Typically, the enrollee’s physician must certify that the enrollee suffered a cognitive impairment that presumably caused the individual to fail to pay the premium on time.

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168
Q

Commission on Accreditation of Rehabilitation Facilities (CARF)

A

Nationally recognized independent review organization that accredits disability service organizations.

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169
Q

Commission on Health Care Quality (CHCQ)

A

National Commission charged with improving health care quality.

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170
Q

Community Based Care

A

The blend of health and social services provided to an individual or family in their place of residence (or nearby) for the purpose of promoting, maintaining, or restoring
health or minimizing the effects of illness and disability. Systems of health care providers organized to provide access to a comprehensive range of personal health services to members of a geographic area.

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171
Q

Community Care

Networks

A

The “network” may act as a health insurance plan offering its services for a specified
premium. In this setting, primary care physicians and mid- level professionals are usually used as the entry and referral point for services and a range of services tailored to the needs of the specific community.

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172
Q

Community Health

Center (CHC)

A

An ambulatory health care program usually serving a geographic area which has scarce or nonexistent health services or a population with special health needs (sometimes known as the neighborhood health center). Community Health Centers attempt to coordinate Federal, state, and local resources into a single organization capable of delivering both health and related social services to a defined population. While such a center may not directly provide all types of health care, it usually takes responsibility to arrange all medical services needed by its patient population.

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173
Q

Community Health Information Network (CHIN)

A

An information network for providers and insurers to record, access and share health information.

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174
Q

Community Health Purchasing Alliance (CHPA)

A

Established by the Health Care and Insurance Reform Act of
1993. CHPAs are responsible for assisting their members and particularly small employers to be prudent purchasers
of health care by analyzing and disseminating data on
prices, quality and patient satisfaction. CHPAs annually solicit bids for a variety of state mandated insurance products.

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175
Q

Community

Integration

A

Term used in the disability community to refer to an individual’s ability to share in community life including
physical, cultural and social integration as well as self-
determination.

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176
Q

Community Nursing

Organization (CNO)

A

A Federal demonstration program that capitates home health and durable medical equipment costs using nurses as care managers.

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177
Q

Community Rating

A

Method of establishing health insurance premiums on a communitywide rather than group-specific basis. The
premium is based on a blend of the average cost of actual
and anticipated health services use by all enrollees in a geographic area or industry and does not consider variables such as claims experience, age, sex, or health status of the covered population. Community rating spreads the cost of illness more evenly over the whole community. Federally qualified HMOs must community rate.

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178
Q

Community Rating by

Class

A

Modifies community rating principles to establish different premiums based upon the age, sex, marital status, or
industry of the individual group. The 1981 amendments to
the Federal HMO Act allowed Federally qualified HMOs to community rate by class. Defined under the Tax Equity and Fiscal Responsibility Act of 1982 (TEFRA), a competitive medical plan (CMP) resembles a health maintenance organization but is not qualified under the Federal HMO Act; it must be state-licensed; to be eligible to participate in Medicare, the CMP must be Federally approved.

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179
Q

Comparability

A

Requirement that the state must ensure that the same Medicaid benefits are available to all people who are
eligible. Exceptions include benefits approved under
Medicaid waiver programs for special sub populations of
Medicaid eligibles.

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180
Q

Competitive Bidding

A

Comparing one proposal to another based on price, services offered, quality, or other factors. Also refers to the process
of offering reduced rates to health plans to obtain exclusive
contracts from payers.

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181
Q

Competitive Medical

Plan (CMP)

A

A mechanism created in TEFRA to enable organized provider groups, in addition to Federally qualified HMOs, to participate in Medicare; these may be hospitals, medical group practices, PPOs, non-Federally qualified HMOs or other entities that meet certain financial solvency requirements. The CMP must be Federally approved to participate in Medicare.

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182
Q

Complication

A

A medical condition that arises during treatment and in the hospital setting that is expected to increase the length of
stay by at least one day for most patients.

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183
Q

Composite Rate or

Rating

A

Grouping covered individuals from separate health
insurance plans into a single group for medical underwriting purposes. For example, a composite rate would be
established for all those eligible to participate in a multiple
option plan regardless of the delivery and financing coverage elected by the plan participants. The number of covered individuals and the projected number and cost of claims under each plan option are considered.

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184
Q

Comprehensive Major

Medical Coverage

A

A health insurance plan that combines basic health benefits with higher benefit maximums to help cover the costs of major claims. The maximum benefit may range up to
$500,000 or have no limit. This coverage usually includes a deductible and coinsurance.

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185
Q

Comprehensive

Outpatient Rehabilitation Facility (CORF)

A

Medicare term used to designate providers that offer a defined set of outpatient rehabilitation services that can be reimbursed through Medicare.

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186
Q

Concurrent Review

A

A screening method by which a health care provider reviews a procedure performed or hospital admission authorized by a colleague to assess its necessity.

187
Q

Congregate Housing

A

Housing for older and disabled people. Provides for private

living quarters and shared eating and living areas.

188
Q

Congregate Meals

A

Program authorized under Title II-C-1 of the Older Americans Act which provides, five or more days a week, a hot or other appropriate meal per day in a group setting. Congregate nutrition programs also include nutrition education and other appropriate services for older people.

189
Q

Consolidated Omnibus Budget Reconciliation Act (COBRA)

A

A Federal law that requires employers to offer continued

health insurance coverage to employees who have had their health insurance coverage terminated.

190
Q

Consumer Price Index

CPI

A

A measure of changes in prices for various commodities. The medical CPI analyzes price changes which have occurred in hospitals, physician services, drugs and other related items.

191
Q

Continuing Care
Accreditation
Commission (CCAC)

A

The nation’s only accreditation program for CCRCs. The commission accredits communities meeting strict criteria in the areas of finance, governance and administration, resident life and health care.

192
Q
Continuing Care
Retirement Community (CCRC)
A

Prepaid long term care plan that provides a continuum of residential options from independent living to nursing home care. Usually requires a substantial entrance fee and monthly charges.

193
Q

Continuing Medical Education (CME)

A

The continuing education of practicing physicians through refresher courses, medical journals and texts, educational programs and self-study courses. In some states CME is
required for continued licensure.

194
Q

Continuous Quality Improvement (CQI)

A

A process to continuously make everything better each day. The initiative is customer focused and requires that processes be analyzed, measured, improved and evaluated
on an ongoing basis.

195
Q

Continuum of Care

A

A range of clinical services provided to a patient that may reflect the treatment rendered during a single hospitalization or may include care for multiple conditions
spanning the patient’s lifetime.

196
Q

Contractual Allowance

A

A practice of setting rates that are higher than actual costs to recover unreimbursed costs from government, uninsured, underinsured, and other payers.

197
Q

Contributory Program

A

A method of payment for group coverage in which part of the premium is paid by the employee and part is paid by the
employer or union.

198
Q

Convalescent Care

A

Term often used for short-term custodial care and refers to a “recovery” period after an illness or injury when some assistance may be needed that does not require skilled care.

199
Q

Conversion

A

In group health insurance, the opportunity given the insured and any covered dependents to change his or her group insurance to some form of individual insurance, without medical evaluation upon termination of his or her group insurance.

200
Q

Conversion Factors

A

The dollar amount that, when multiplied by Relative Value
Scale (RVS) unit values, estimate the average cost per service. The unit values vary by medical procedure
according to the relative complexity or cognitive value of the different procedures. Conversion factors can be used to measure physician fee levels and they may be by area and the period being used for experience. The term also is used for any factor which is multiplied by a standard value to adjust payments. Also see relative value scales.

201
Q

Coordination of Benefits

A

An insurance provision whereby responsibility for primary payment for medical services is allocated among carriers when a person is covered by more than one employer-sponsored health benefit program. This prevents beneficiaries from being reimbursed for more than 100% of allowable charges.

202
Q

Cost-Based Reimbursement

A

A method of paying hospitals for actual costs incurred by patients. Those costs must conform to explicit principles
defined by third-party payers.

203
Q

Cost-Benefit Analysis

A

A comparison of the cost of an action and the economic benefits it produces through elimination of other direct and indirect costs.

204
Q

Cost Containment

A

Efforts by purchasers and by providers to control health care costs through mechanisms such as benefit design, pre-
admission certification, pre-admission testing, and
concurrent review programs; second opinion programs; discharge planning; claims audits, case management, and employee education.

205
Q

Cost Contract

A

A formal agreement with Health Care Financing
Administration (HCFA) to arrange for the provision of health services to plan members based on reasonable cost
or prudent buyer concepts. The plan receives an interim
capitated amount derived from an estimated annual budget that may be periodically adjusted during the course of the contract to reflect actual cost experience. The plan’s expenses are audited at the end of the contract to determine the final rate the plan should have been paid. The
AAPCC may be a factor in establishing the final payment rate.

206
Q

Cost Effectiveness

A

Usually considered as a ratio, the cost effectiveness of a drug
or procedure, for example, relates the cost of that drug or procedure to the health benefits resulting from it. In health terms, it is often expressed as the cost per year per life saved or as the cost per quality-adjusted life-year saved.

207
Q

Cost Outlier

A

An individual whose service costs are significantly higher than the average. In Medicare, it refers to a patient who is more costly to treat compared with other patients in a particular diagnosis related group. Also see day outlier.

208
Q

Cost Reimbursement

A

Method of provider reimbursement based on actual costs incurred.

209
Q

Cost Sharing

A

Financing arrangements whereby the member of a health

plan must pay some of the costs to receive care.

210
Q

Cost Shifting

A

When rates are set higher than actual costs to recover unreimbursed costs from government, uninsured,
underinsured and other payers.

211
Q

Cost Shifting, Employer

A

Initiating or increasing employee financial participation in the health benefit cost through premium sharing, co- payments, co-insurance, or deductibles.

212
Q

Cost Shifting, Medicare

A

A provision of COBRA, shifting primary coverage for eligible claims from Medicare to employer health plans for
employees and their spouses.

213
Q

Cost Shifting, Provider

A

Charging some patients, or classes of patients, more than others for the same services in order to recover unreimbursed costs from government and other payers.

214
Q

Coverage

A

Promise by a third party to pay for all or a portion of expenses incurred for specified health care services.

215
Q

Covered Person

A

An individual who meets eligibility requirements and for whom premium payments are paid for specified benefits of the contractual agreement.

216
Q

Covered Service

A

The specified scope of services and the units of each service to be included as benefits under an insurance policy.

217
Q

Credentialing

A

The process of reviewing a practitioner’s academic, clinical

and professional ability as demonstrated in the past to determine if criteria for clinical privileges are met.

218
Q

Critical Pathway

A

Standardized specifications for care developed by a formal process that incorporates the best scientific evidence of effectiveness with expert opinion.

219
Q

Current Procedural

Terminology

A

A coding system used to determine Medicare reimbursement rates.

220
Q

Custodial Care

A

The medical or non-medical services, which do not seek to
cure, are provided during periods when the medical condition of the patient is not changing, or do not require the continued administration by medical personnel.

221
Q

Cytotech

A

Works under the direction of a pathologist screening slides of cell samplings for clues to disease.

222
Q

Daily Benefit Amount

A

a long-term care policy the specific amount of insurance
the policy pays for each covered day of long term care as defined in the policy. The enrollee may choose from a wide
range of daily benefit amounts and, under some policies,
different amounts for different types of care, such as a higher daily benefit for nursing home care and a somewhat lower benefit for home care.

223
Q

Day Outlier

A

In Medicare, this refers to a patient with an atypically long length of stay compared with other patients in a particular
diagnosis related group. Also seecost outlier.

224
Q

Death Benefit

A

In some long-term care policies, a benefit payable to the enrollee’s survivors or estate if the enrollee dies before a specified age, often 65 or 70. The benefit amount is a refund of premiums the enrollee paid minus the amount of any benefits the enrollee received while living.

225
Q

Decision Making Capacity and Incapacity

A

Decision making capacity is typically defined under state law as the ability of a patient to understand and appreciate
the nature and consequences of health care decisions and to
make an informed choice. If a person loses this ability, he or she is said to be incapacitated; and if a court determines that a person has become incapacitated, he/she is referred to as being legally incompetent.

226
Q

Decision Tree

A

The fundamental analytic tool for decision analysis, is a way of displaying the temporal and logical sequence of a clinical decision problem. Its form highlights tree structural components: The alternative actions that are available to the decision maker; the probabilistic events that follow from
and affect these actions, such as clinical information obtained or the clinical consequences revealed; and the outcomes for the patient that are associated with each possible scenario of actions and consequences.

227
Q

Decretion

A

Termination of membership in a Medicare HMO; always the last day of the month.

228
Q

Deductible

A

Required out-of-pocket expenditure by the covered individual before the insurer pays towards the allowable
charges for a covered service. Deductibles may be specified in dollar amounts or units of service.

229
Q

Deductible, Leveraging

Effect

A

A component of the insurance premium of “fixed” deductibles upon the price increase for a group medical
plan. While premiums generally increase from one policy year to the next, employee-paid deductible usually remain
constant or “fixed.” If insurance claims increase while the deductible remains the same between one policy year and the next, an economic adjustment is made in the premium
structure to reflect the increase in the cost of the amount of benefits paid in comparison to increases in the total cost of services. Fixed deductibles result in greater inflation in group premiums that the underlying trend in medical care costs. The larger the deductible, the greater the impact on premium inflation the following policy year.

230
Q

Defensive Medicine

A

Physician practices solely to reduce risk of a liability claim
(e.g., performing diagnostic test of marginal value).

231
Q

Deficit Reduction Act of 1984 (DEFRA)

A

Federal law with a number of implications, including the
provision that requires companies to give employee spouses over 65 the opportunity to enroll under employer group
health plans.

232
Q

Defined Contribution

Coverage

A

A funding mechanism for health benefits whereby employers make a specific dollar contribution toward the
cost of insurance coverage for employees, but make no
promises about specific benefits to be covered.

233
Q

Deinstitutionalization

A

Policy which calls for the provision of supportive care and treatment for medically and socially dependent individuals
in the community rather than in an institutional setting.

234
Q

Delaware Healthcare

Association

A

A statewide membership services organization that exists to represent and serve hospitals, health systems, and related health care providers in their role of providing a continuum of appropriate, cost-effective quality care to improve the health of the people of Delaware. The primary role of the Association is to serve as a leader in the promotion of effective change in health services through collaboration and consensus building on health care issues at the State and Federal levels. Based in Dover, DE.

235
Q

Demand Management

A

A variety of strategies to reduce utilization of health care services such as telephone health help lines, intended to
prevent unnecessary use of medical services. Also used to describe educational programs designed to teach patients
about their medical conditions which results in better patient self management and the utilization of fewer health
care resources in the long term.

236
Q

Dependent

A

An individual who receives health insurance through a spouse, parent, or other family member.

237
Q

Depth of Benefits or Coverage

A

Refers to the level of patient cost sharing required under a health insurance plan.

238
Q

Developmental

Disability (DD)

A

A severe, chronic disability which is attributable to a mental or physical impairment or combination of mental and physical impairments; is manifested before the person attains age 22; is likely to continue indefinitely; results in substantial functional limitations in three or more of the following areas of major life activity: self-care, receptive and expressive language, learning, mobility, self-direction, capacity of independent living, economic self-sufficiency; and reflects the person’s needs for a combination and sequence of special, interdisciplinary, or generic care treatments of services which are lifelong or extended duration and are individually planned and coordinated.

239
Q

Diagnostic Guidelines

A

A practice guideline targeted at evaluating patients with particular symptoms for the presence of diseases that would benefit from intervention. They are also used to guide the screening of asymptomatic patient populations for early stages of disease.

240
Q

Diagnostic Related Group (DRG)

A

A hospital classification system that groups patients by common characteristics requiring treatment.

241
Q

Diagnostic Related

Group (DRG) Creep

A

The illegal practice of manipulating and relabeling case mix into a higher reimbursement group.

242
Q

Differential

A

The out-of-pocket (or payroll deduction) difference that an eligible individual may be required to pay.

243
Q

Direct Contracting

A

Providing health services to members of a health plan by a group of providers contracting directly with an employer, thereby cutting out the middleman or third party insurance carrier. The provider is usually at full risk in this situation.

244
Q

Direct Contract HMO

A

An HMO that contracts with each participating physician directly.

245
Q

Direct Cost

A

Costs that are wholly attributable to the service in question, for example, the services of professional and
paraprofessional personnel, equipment, and materials.

246
Q

Direct Spending on

Health

A

The amount directly paid for health insurance premiums by a household, as well as other out-of-pocket expenses for health care services.

247
Q

Directly Financed

Services

A

Public health care and related social services (often funded by Federal, State and local governments) that are targeted
towards the underserved and uninsured populations. They include public hospitals/clinics, Community and Migrant
Health Centers, Health Care for the Homeless, and a variety of other grant and appropriations programs.

248
Q

Disability

A

As defined by the World Health Organization, a disability
(resulting from an impairment) is a restriction or lack of ability to perform an activity in the manner or within the
range considered normal for a human being.

249
Q

Discharge Planning

A

Services offered by health care facilities prior to discharge to help patients and their families develop an appropriate plan for post-discharge care.

250
Q

Disclaimer

A

A qualifying statement. For example, a notice that while a statement may be generally true, there are exceptions.

251
Q

Discounted Fee-For-Service

A

An agreed upon rate for service that is usually less than the provider’s full fee. This may be a fixed amount per service, or a percentage discount. Providers generally accept such contracts because they represent a means to increase their volume or reduce their chances of losing volume. Also see preferred provider organization or exclusive provider organization.

252
Q

Disease Management

A

An effort to improve patient outcomes and lower costs by organizing managed care initiative around patients with a particular disease or condition.

253
Q

Disenrollment

A

Terminating coverage with a health plan or insurance. Also see enrollment.

254
Q

Disproportionate

Share

A

Refers to providers who serve a disproportionately high percentage of low-income, uninsured, or otherwise underserved patients.

255
Q
Disproportionate
Share Hospital (DSH)
A

A hospital that provides care to a high number of patients who cannot afford to pay and/or do not have insurance.

256
Q

Do Not Resuscitate (DNR)

A

An advance directive that patients may make to forego cardiopulmonary resuscitation or other resuscitative efforts
(see advance directive).

257
Q

Doctor of Osteopathy

DO

A

A licensed physician who is a graduate from an accredited school of osteopathic medicine.

258
Q

Domestic Insurance Company

A

An insurance company that operates under the laws of a specific state.

259
Q

Domicillary Care

A

Residential program of the Veterans Administration providing health and social services to ambulatory disabled veterans. Generally involves less intensive care than a skilled nursing facility, but more than independent living.

260
Q

Double Indemnity

A

Payment of twice the policy’s normal benefit in case of loss resulting from specified causes or under specified conditions.

261
Q

Drug Formulary

A

A listing of prescribed drugs covered by an insurance plan or used within a hospital. A positive formulary lists eligible products while a negative one lists exclusions. Some insurers will not reimburse for prescribed drugs not listed on the formulary; others may have limited reimbursement for non-formulary drugs.

262
Q

Drug Maintenance List

A

A catalog of a limited number of prescription medications, as designated by a managed health care organization, commonly prescribed by health care providers for their long-term patient use. This list is usually modified on a regular basis. Also referred to as an additional drug benefit list.

263
Q

Drug Price Review

A

A monthly update of drug prices, at average wholesale price, from the American Druggist Blue Book.

264
Q

Drug Use Evaluation

DUE

A

An evaluation of prescribing patterns of physicians to specifically determine the appropriateness of drug therapy.
There are three forms of DUE: Prospective (before or at the time of prescription dispensing), concurrent (during the
course of drug therapy), and retrospective (after the therapy has been completed).

265
Q

Drug Utilization

Review

A

An evaluation of prescribing patterns or targeted drug use to specifically determine the appropriateness of drug
therapy.

266
Q

Dual Eligible

A

A person enrolled in Medicare and Medicaid.

267
Q

Duplicate Coverage Inquiry

A

A request to an insurance company or group plan by another insurance company or plan to determine whether other coverage exists for purposes of coordination of
benefits.

268
Q

Duplication of Benefits

A

Overlapping or identical coverage of an insured person under two or more health plans, usually the result of contracts with different insurers.

269
Q

Durable Medical Equipment (DME)

A

Equipment that can stand repeated use, is primarily and customarily used to serve a medical purpose, it generally is not useful to a person in the absence of illness or injury, and
is appropriate for use at home, such as hospital beds, wheelchairs, and oxygen equipment.

270
Q

Durable Power of

Attorney

A

A document in which competent individuals can select other

individuals to make decisions, including health care decisions, for them in the event they become incapacitated.

271
Q

Early and Periodic Screening, Diagnosis, and Treatment (EPSDT)

A

A program which covers screening and diagnostic services to determine physical or mental defects in recipients under age 21, as well as health care and other measures to correct or ameliorate any defects and chronic conditions discovered.

272
Q

Economic

Credentialing

A

Hospital practice of determining whether to front physicians admitting privileges based on their ability to generate revenues and/or their cost-effectiveness.

273
Q

EEG Technologist

A

Performs tests using an EEG machine. Completion of a twelve-month program required.

274
Q

Electrocardiogram

EKG

A

A machine that measures the electrical impulses of the heart and transfers the information gathered to a report that prints out a graph of the patient’s heartbeats. Used as a diagnostic tool.

275
Q

Electroencephalograph

EEG

A

A machine that measures the electrical activity of the brain and transfers the information gathered to a report. Used as a diagnostic tool.

276
Q

Electronic Data

Interchange (EDI)

A

The automated exchange of data and documents in a standardized format. In health care, some common uses of
this technology include claims submission and payment, eligibility, and referral authorization.

277
Q

Electronic Medical

Record (EMR)

A

Computerized system providing real-time data access and evaluation in medical care. Together with clinical
workstations and clinical data repository technologies, the
EMR provides the mechanism for longitudinal data storage and access. A motivation for healthcare providers to
implement this technology derives from the need for
medical outcome studies, more efficient care, speedier communication among providers and management of health plans. Also known as computerized patient record or computerized medical record.

278
Q

Eligibility Date

A

The defined date a covered person becomes eligible for benefits under an existing contract.

279
Q

Eligibility Guarantee

A

An assurance of reimbursement to the health care provider
for services/goods provided to a member who subsequently is found to be ineligible for benefits. Also known as presumptive eligibility.

280
Q

Eligibility Period

A

Time following the eligibility date (usually 31 days) during which a member of an insured group may apply for
insurance without evidence of insurability. Also, in
insurance policies, a period after the onset of an illness or injury during which no benefits are paid, effectively providing for a deductible. Common in long-term care policies, although some insurers offer policies with no elimination period. Sometimes incorrectly called a waiting period.

281
Q

EKG Technician

A

Performs a variety of routine, technical duties of limited complexity, involving the use of an electrocardiograph machine and stress EKG machine.

282
Q

Emergency Medical Services (EMS)

A

A system of health care professionals, facilities and equipment providing emergency care.

283
Q

Emergency Medical Technician (EMT)

A

A person certified to provide on-site or in-transit emergency
medical treatment.

284
Q

Emergi-Center

A

A health care facility whose primary purpose is the provision of immediate, short-term medical care for minor but urgent medical conditions.

285
Q

Employee Assistance Programs (EAP)

A

Workplace programs designed to help identify, educate, rehabilitate, and return the physically or emotionally impaired individual to the job. These programs may include helping employees gain access to health, legal and social services and to control specific conditions (e.g., chemical
dependency, gambling, hypertension, stress, etc.).

286
Q

Employee Retirement Income Security Act (ERISA)

A

A Federal law that exempts self-insured health plans from state laws governing health insurance, including contribution to risk pools, prohibitions against disease
discrimination, and other state health reforms.

287
Q

Employer Contribution

A

The amount an employer contributes toward the premium costs of the contract. Employer contributions can be based on dollar amounts, percentages, employment status, length of service, single or family status, or other variables or
combinations of the above.

288
Q

Employer Mandate

A

The requirement that all employers above a minimum size provide a standard level of health insurance benefits to their employees.

289
Q

Employment-Based Health Insurance Plan

A

A group health plan that is sponsored by an employer for its employees and their dependents.

290
Q

Encounter

A

A face-to-face meeting between a covered person and a health care provider where services are provided or rendered.

291
Q

Encounters Per Member Per Year

A

The number of encounters related to each member on a yearly basis.

292
Q

End Stage Renal Disease (ESRD)

A

Kidney condition requiring ongoing treatment. Under Federal law, persons with End Stage Renal Disease are
eligible for Medicare payment for chronic hemodialysis.

293
Q

Enrollee

A

Individuals selecting HMO or PPO coverage are referred to as enrollees, members or beneficiaries.

294
Q

Enrollment

A

Purchasing health care coverage from a health plan or insurance. Individuals who purchase coverage are known as enrollees. Also refers to the total number of enrolled covered persons in a health plan. Also see open enrollment,
and disenrollment.

295
Q

Enrollment Broker

A

Independent organization that assists individuals in choosing and enrolling in a health plan. Also see benefits manager.

296
Q

Enrollment Protection

A

See stop-lossand reisnurance.

297
Q

Enterprise Liability

A

Legislation that would make hospitals and other health care facilities legally and financially liable for all negligent injuries caused by their medical staffs.

298
Q

Environmental Protection Agency (EPA)

A

A Federal and State agency responsible for programs to control air, water and noise pollution, solid waste disposal and other environmental concerns.

299
Q

Equal Employment Opportunity Commission (EEOC)

A

The EEOC was created by the Civil Rights Act of 1964. The purpose of the EEOC is to eliminate discrimination on the basis of race, color, religion, sex, national origin, disability or age in hiring, promoting, firing, wages, testing, training, apprenticeship, and all other terms and conditions of employment.

300
Q

Essential Community

Providers

A

Those organizations in a community that specialize in serving low income persons or provide unique services that cannot be provided by others. MCOs are sometimes required by public payers to contract with these providers to ensure
a comprehensive continuum of care.

301
Q

Evercare

A

Medicare managed care demonstration for nursing home residents. A geriatric Nurse Practitioner acts as a case manager.

302
Q

Evidence of

Insurability

A

Any statement of proof of a person’s physical condition affecting their acceptability for insurance or a health care contract.

303
Q

Exclusions

A

Clauses in an insurance contract that deny coverage for select individuals, groups, locations, properties, or risks.

304
Q

Exclusive Provider

Organization (EPO)

A

A form of PPO, in which patients must visit a caregiver who
is on its panel of providers. If a visit to an outside provider is made, the EPO will offer limited or no coverage for the office or hospital visit.

305
Q

Exclusivity Clause

A

A part of a contract which prohibits a health care provider from contracting with more than one managed care
organization.

306
Q

Expenditure

A

In the context of health care, monies spent on the acquisition of health care coverage and/or services.

307
Q

Expenditure Limits

A

Includes various mechanisms which limit the amounts that may be spent to acquire health care coverage and services (e.g., negotiated fee schedules, hospital global operating budgets).

308
Q

Expenditure Targets

A

Voluntary or involuntary limits on health care spending. This may refer to spending for specific types of service (e.g., physician care), multiple types of service (e.g., hospital, physician, drugs), or all health care services. Also seeglobal budgets.

309
Q

Experience Rating

A

A system where an insurance company evaluates the risk of an individual or group by looking at the applicant’s health history.

310
Q

Explanation of Medicare Benefits (EOMB)

A

The statement of payment from Medicare; it shows the amount charged by the provider, the amount approved by Medicare and the amount actually paid by Medicare. It is the statement that is submitted to the insurance company for payment under the Medigappolicy. Other insurers sometimes use the term explanation of benefits (EOB) to refer to their own payment statements.

311
Q

Extended Care Facility

A

A nursing home-type setting that offers skilled, intermediate, or custodial care.

312
Q

Extension of Benefits

A

A provision of many policies which allows medical coverage
to be continued past the termination date of the policy for employees not actively at work and for dependents hospitalized on that date. Such extended coverage usually applies only to the specific medical condition that has caused the disability and continues only until the employee returns to work or the dependent leave the hospital.

313
Q

Factored Rating

A

Community rating impacted by group-specific demographics

also known as adjusted community rating

314
Q

False Claims Act

A

A Federal law that imposes liability for treble damages and fines of $5,000 to $10,000 for knowingly submitting a false or fraudulent claim for payment to the Federal government.

315
Q

Family Medical Leave

Act (FMLA)

A

1993 Federal law requiring that employers of 50 or more
(and public employers of any size) allow employees to take leave to care for ill family members and to return to substantially similar employment conditions following the leave.

316
Q

Family Rest Residential Care

A

Residential option in Delaware providing less care than assisted living, usually at the “board and care” level (i.e., no
direct health or personal care services) but differs from rest residential in that it is provided in the home of a caregiver.
Also known as adult foster care.

317
Q

Farmers Home

Administration (FHA)

A

A division of the U.S. Department of Agriculture that guarantees hospital mortgages.

318
Q

Favorable Selection

A

Strategy that encourages the enrollment of the healthier persons while discouraging the enrollment of sicker persons. Also see cherry picking, adverse selection, and risk
selection.

319
Q

Federal Employee Health Benefit Program (FEHBP)

A

The health care program for Federal civilian employees. Enrollees can choose among a number of approved private plans, with the Federal government paying a major portion of the cost of the coverage.

320
Q

Federal Financial

Participation (FFP)

A

That portion paid by the Federal government to states for their share of expenditures for providing Medicaid services, administering the Medicaid program, and certain other human service programs.

321
Q

Federal HMO Act

A

Federal law regulating HMOs. Under the Federal HMO act, an entity must have three characteristics to call itself an HMO: (1) an organized system for providing health care or otherwise assuring health care delivery in a geographic area, (2) an agreed upon set of basic and supplemental health maintenance and treatment services, and (3) a voluntarily enrolled group of people.

322
Q

Federal Medical Assistance Percentage (FMAP)

A

The percentage of Federal matching dollars available to a state to provide Medicaid services. FMAP is calculated
annually based on a formula designed to provide a higher
Federal matching rate to States with lower per capital income. Currently at 50% (minimum FMAP) for Delaware. Also see Medicaid.

323
Q

Federal Poverty Level

FPL

A
Income guidelines established annually by the Federal government. Public assistance programs usually define
income limits in relation to FPL or the Supplemental
Security Income (SSI) level. Also see supplemental security income.
324
Q
Federal Qualified
Health Center (FQHC)
A

A Federal payment option that enables qualified providers
in medically underserved areas to receive cost-based Medicare and Medicaid reimbursement and allows for the direct reimbursement of nurse practitioners, physician assistants and certified nurse midwives. Many outpatient clinics and specialty outreach services are qualified under this provision.

325
Q

Federally Qualified

HMOs

A

HMOs that meet certain Federally stipulated provisions aimed at protecting consumers, such as providing a broad range of basic health services, assuring financial solvency and monitoring the quality of care. The application process is administered by HCFA’s Office of Prepaid Health Care.

326
Q

Federal Register

A

An official publication of the Federal government that provides final and proposed regulations of Federal
legislation.

327
Q

Federation of American Health Systems

A

A trade association comprised of proprietary or investor- owned hospitals.

328
Q

Fee Disclosure

A

Physicians and caregivers discussing their charges with patients prior to treatment.

329
Q

Fee For Service

A

A method in which physicians and other health care providers receive a fee for services performed.

330
Q

HR Service Equivalency

A

Quantitative measures of the difference between the Fee amount a provider receives from an alternative reimbursement system (e.g., capitation) compared to fee-
for-service reimbursement.

331
Q

Fee Schedule

A

A comprehensive listing of fees used by either a health care plan or the government to reimburse providers on a fee-for- services basis.

332
Q

Fee Schedule Payment Area

A

A geographic area within which payment for a given service under the Medicare Fee Schedule will be equal.

333
Q

Fellow of American College of Healthcare Executives (FACHE)

A

A credential awarded by the American College of Healthcare

Executives.

334
Q

Fiduciary

A

Relating to, or found upon, a trust or confidence. A fiduciary relationship exists where an individual or organization has an explicit or implicit obligation to act in behalf of another person’s or organization’s interests in matters which affect the other person or organization. This fiduciary is also obligated to act in the other person’s best interest with total disregard for any interests of the fiduciary.

335
Q

Financial Accounting Standards Board (FASB)

A

The FASB establishes voluntary standards designed to improve the accuracy, relevancy, and usefulness of
corporate financial statements. FASB is proposing rules that would require the present employer liability for future
retiree health expenditures to be reported in accounting records and financial statements.

336
Q

Financing

A

Refers to mechanisms through which money to pay health care providers for the delivery of health care services is
delivered.

337
Q

Fiscal Year (FY)

A

A 12-month period in which an organization accounts for the use of its funds. The Federal Government’s fiscal year
(FFY) is October 1 to September 30. The State of Delaware
fiscal year (SFY) is from July 1 to June 30. Fiscal years are referred to by the calendar year in which they ended.

338
Q

First Dollar Coverage

A

A feature of an insurance plan in which there is no deductible, and therefore the plan’s sponsor pays a
proportion or all of the covered services provided to a patient as soon as he or she enrolls.

339
Q

Fiscal Intermediary

A

A regional administrator of payment/reimbursement for

government programs.

340
Q

Fiscal Note

A

An analysis by the Legislative Budget Office of the financial impact of proposed state legislation.

341
Q

Flexible Benefit Plan

A

A benefit program that offers employees a number of benefit options, allowing them to tailor benefits to their needs.

342
Q

Food and Drug

Administration (FDA)

A

An agency within the Federal government that is responsible for regulations pertaining to food and drugs sold in the United States

343
Q

Foreign Insurance

Company

A

An insurance company that operates under the laws of another state.

344
Q

Formula Grant

A

Federal assistance to local governments in accordance with a distribution formula established by law or regulation. The
actual payment is usually based on such factors as:
population characteristics, per capita income, substandard housing, or rate of unemployment. Formulas indicate the
total of which recipients are entitled if the requirements,
regulations or other criteria of law are met. Also seecategorical grant or block grant.

345
Q

Formulary

A

The panel of drugs chosen by a hospital or managed care organization that is used to treat patients. Drugs outside of
the formulary are not used, unless in rare, specific circumstances.

346
Q

Foster Care

A

See adult foster care, family rest residential, or board and care.

347
Q

Foundation for Accountability (FACCT)

A

Independent national organization that has developed a quality system similar to HEDIS that places more emphasis
on outcomes, but does not take into account case mix.

348
Q

Frail Elderly

A

Senior population with any combination of chronic conditions, dementia or ADL dependencies.

349
Q

Free Look Provision

A

An insurance policy provision required by most states, allowing the policy owner to inspect the policy for a
specified period of time. If desired the owner may return the policy to the insurer for a refund of the entire premium.

350
Q

Free Standing Emergency Medical Service Center

A

A health care facility that is physically separate from a hospital and whose primary purpose is the provision of
immediate, short-term medical care for minor but urgent medical conditions. Also called urgent care center.

351
Q

Free Standing Facility

A

Usually a specialty facility that is not part of a comprehensive care system. For example, a free-standing
surgery facility or a free-standing assisted living facility.

352
Q

Free Standing Outpatient Surgical

Center

A

A health care facility that is physically separate from a hospital, that provides pre-scheduled, outpatient surgical
services. Also called surgicenteror ambulatory surgical facility.

353
Q

Freedom of Choice

FOC

A

In general, laws that permit enrollees to choose any
provider and receive substantial reimbursement from their health plan. Also refers to a Federal Medicaid rule requiring
states to ensure that Medicaidbeneficiaries are free to
obtain services from any qualified provider. Exceptions are possible through waivers of Medicaid and special contract options. Also see any willing provider and point of service.

354
Q

Frequency

A

The number of times a service was provided.

355
Q

Fringe Benefits

A

Non-cash benefit, often including health insurance, provided to a worker by an employer.

356
Q

Full-Time Equivalent

FTE

A

A standardized accounting of the number of full-time and part-time employees.

357
Q

Functionally Disabled

A

An inability to live independently or to perform ADLs or

IADLs independently.

358
Q

Funding level

A

The amount of revenue required to finance a medical care program. Under an insured program, this is usually premium rate. Under a self-funded program, this amount is usually assessed per expected claim cost, plus stop-loss
premium, plus all related fees.

359
Q

Funding Method

A

The means by which an employer pays for the employee health benefit plan. The most common methods are 1) prospective and/or retrospective, 2) refunding products, 3) self-funding, and 4) shared risk management.

360
Q

Gag-Clause or Gag- Rule

A

A provision in a provider contract with a managed care organization or insurer that prevents providers from
discussing all available treatment options or financial
incentives provided by the insurer with patients.

361
Q

Gatekeeper

A

A primary care physician responsible for overseeing and coordinating all aspects of a patient’s medical care and pre- authorizing specialty care.

362
Q

Gatekeeping

A

The process by which a primary care physician coordinates the use of all services required for a patient’s medical care.
A physician whose practice is based on a broad

363
Q

General Practitioner

A

A physician whose practice is based on a broad

understanding of all illnesses and who does not restrict his/her practice to any particular field of medicine.

364
Q

Generic Drug or

Substitution

A

In cases in which the patent on a specific pharmaceutical product expires and drug manufacturers produce generic
versions of the original branded product, the generic version of the drug (which is theorized to be exactly the
same product manufactured by a different firm) is dispensed even though the original product is prescribed.
Some managed care organizations and Medicaid programs mandate generic substitution because of the generally lower cost of generic products.

365
Q

Geographic Multiplier

A

A factor used to make geographic adjustments to the Medicare Fee Schedule or any other fee schedule. The term
“geographic factor” is also used.

366
Q

Geriatric Nurse Practitioner

A

An RN with advanced training in geriatrics. Also see nurse Practitioner

367
Q

Geriatrics

A

Medical field specializing in care for the elderly.

368
Q

Geriatrician

A

A physician who specializes in the diagnosis and treatment of diseases of older persons.

369
Q

Gerontology

A

Social Science field studying the biological, psychological and social aspects of aging.

370
Q

Global Budgets

A

Global budgets or expenditure limits are prospectively defined caps on spending for some portion of the health care
industry. Several industrialized countries have applied global budgeting in various forms. Many of these systems
(e.g., France, Australia, Sweden, and Switzerland)
concentrate their global budgets solely on hospital operating budgets treating capital expenditure outside the
annual budget process. Others, including Canada and the
United Kingdom, have global budgets that cover both hospital and physician expenditures. Global budgeting in the U.S. as envisioned by most proponents would establish binding targets for permissible growth in the U.S. health
care system. Many issues remain unclear, however. In particular, the scope of services to be included (e.g., public vs. private sector programs), and the method for enforcing budget caps (e.g., price controls, premium controls, etc.).

371
Q

Global Service

A

A package of clinically related services treated as a unit for purposes of billing, coding, or payment.

372
Q

Grace Period

A

A set number of days past the due date of a premium

payment during which medical coverage may not be canceled and through which the premium payment may be made.

373
Q

Graduate Medical

Education (GME)

A

Medical education as an intern, resident or fellow after graduating from a medical school.

374
Q

Grandfathering

A

When rules change, current participants remain unaffected

and the new rules only apply to new participants.

375
Q

Greatest Economic

Need

A

The need resulting from an income level at or below the poverty threshold established by the Bureau of the Census.
Also see targeting.

376
Q

Greatest Social Need

A

The need caused by non-economic factors which include physical and mental disabilities, language barriers, and cultural or social isolation including that caused by racial or ethnic status which restricts an individual’s ability to perform normal daily tasks or which threatens his or her capacity to live independently. Also see targeting.

377
Q

Grievance

A

The process by which an individual can air complaints and seek remedies.

378
Q

Grievance Procedure

A

The process by which a health plan member or participating

provider can air complaints and seek remedies.

379
Q

Group Health

Insurance

A

Health insurance purchased through a group that exists for some purpose other than buying insurance, such as a workplace, labor union, or professional association.

380
Q

Group Insurance

A

Any insurance policy or health services contract by which groups of employees (and often their dependents) are covered under a single policy or contract, issued by their employer or other group entity.

381
Q

Group Model HMO

A

An HMO that contracts with a multi-specialty medical group to provide care for HMO members; members are required to receive medical care from a physician within the group unless a referral is made outside the network.

382
Q

Group Practice

Association

A

A formal arrangement of three or more physicians or other health professionals providing health services. Income is pooled and redistributed to the members of the group according to a prearranged plan.

383
Q

Group Practice HMO Model

A

An HMO model in which the HMO contracts with one or more medical group(s) on a capitation basis for the provision of services. The physicians practice in a common facility and use common staff. Income is pooled and
distributed according to an agreed-upon plan.

384
Q

Group Purchasing

Organization (GPO)

A

An organization that pools purchasers working together to provide larger potential purchases and therefore lower costs.

385
Q

Guaranteed Issue

A

The requirement that an insurer or health plan accept everyone, regardless of health, income or age, that applies
for coverage and guarantees the renewal of that coverage as
long as the premium is paid.

386
Q

Guaranteed

Renewability

A

The requirement that each insurer and health plan continue to renew health policies purchased by individuals as long as
the person continues to pay the premium for the policy.

387
Q

Habilitation

A

Programs and activities designed to help individuals maximize their independence.

388
Q

Health Alliances

A

Nonprofit agencies that act as the health insurance purchasing agent for consumers under a system of managed
competition, organized at either the state or regional level, or by employer groups. These alliances negotiated with
provider networks to get the best plan at the lowest cost and would serve defined regions or classes of customers.

389
Q

Health and Welfare

Fund

A

Health care benefit funds established under provisions of
the Taft-Hartley Act, financed through employer and
employee contributions, and administered by a board composed equally of representatives from labor and
management.

390
Q

Health Benefits Manager

A

Independent organization that provides functions to assist enrollees. This may include information, acting as an enrollment broker, handling complaints and grievances etc.

391
Q

Health Care Coalition

A

Voluntary alliance of discrete interests sharing the principal objective of improving access to high quality health care services provided in a cost effective manner.

392
Q

Health Care Data Base

A

Collection of information on health care episodes, such as

utilization, costs, or charges.

393
Q

Health Care Decision Counseling

A

Services, sometimes provided by insurance companies or employers, that help individuals weigh the benefits, risks
and costs of health care tests and treatments. Unlike case management, health care decision counseling is non-judgmental. The goal of health care decision counseling is to
help individuals make more informed choices about their health and medical care needs, and to help them make decisions that are right for the individual’s unique set of circumstances. Also see demand management.

394
Q

Health Care Delivery

System

A

That combination of insurance companies, employer groups, providers of care and government agencies that work together to provide health care to a population.
All direct expenditures associated with promoting, maintaining, and restoring the health of a defined
population.

395
Q

Health Care Expense,Direct

A

For employers, this frequently includes but is not limited to the design and communication of the benefit
plan(s); plan administration; financing the plan(s), which may include medical, dental, vision, and pharmaceutical programs; short and long term disability programs; sick pay; payroll taxes attributable to state and general health programs (e.g., worker’s compensation, Medicare, Medicaid; and philanthropy). This may also include expenses for
health promotion and wellness activities and on-site medical facilities.

396
Q

Health Care Financing

Administration (HCFA)

A

An agency within the U.S. Department of Health and Human
Services that is responsible for the administration of the
Medicareand Medicaid programs.

397
Q

HCFA Common Procedural Coding System (HCPCS)

A

Federal coding system for medical procedures. HCPCS
includes CPT (Current Procedural Terminology) codes, national alpha-numeric codes and local alpha-numeric codes. The national codes are developed by HCFA to supplement CPT codes. They include physical services not included in CPT as well as non-physician services such as
System (HCPCS) ambulance, physical therapy and durable medical equipment. The local codes are developed by local Medicare carriers to supplement the national codes. HCPCS codes are
5-digit codes, the first digit a letter followed by four numbers. HCPCS codes beginning with A through V are national; those beginning with W through Z are local. Also see physician’s current procedural terminology.

398
Q

Health Care Prepayment

A

A health plan with a Medicare cost contract to provide only Medicare Part B premiums. Some administrative requirements for these plans are less stringent than those of
risk contracts or other cost contracts.

399
Q

Health Care Prepayment System (HCPP)

A

A cost contract with HCFAthat prepays a health plan a flat amount per month to provide Medicare-eligible Part B medical services to enrolled members. Members pay premiums to cover the Medicare coinsurance, deductibles and co-payments, plus any additional non-Medicare covered services that the plan provides. The HCPP does not arrange
for Part A services.

400
Q

Health Care Provider

A

An individual or institution that provides medical services.

401
Q

Health Care Proxy

A

A health care proxy is recognized in some states as an alternate method for naming a person to act on one’s behalf in health care decision making. In a few states, a health care proxy may be included as part of a living will.

402
Q

Health Care Reform

A

Changes in the organization, delivery and financing of health care to improve access, quality and to reduce the cost of care.

403
Q

Health Insurance

A

A mechanism to spread the risk of unforeseen expenditures
across a broad base to protect the individual from personal expenditures for health care services. Health insurance may be purchased individually or on a group basis. It may be custom designed to cover specific services and procedures and include requirements to control the level of use and payment for these services. An employee health insurance benefit is a nontaxable form of compensation to the employee in lieu of taxable salary or wages, provided through employment. Various types of insurance, such as
accident, disability income, medical expense, dental, vision,
hearing, and accidental death and dismemberment may be made available through employment. Benefits may be available to dependents of active employees, retirees, spouses, survivors, and dependents through employment. Benefits for classes of active and retired employees and their dependents need not be uniform. The employer may purchase benefits or the costs may be shared between the employer and employee.

404
Q

Health Insurance Association of American (HIAA)

A

A corporate member trade association of health and accident insurance companies; based in Washington, D.C.

405
Q

Health Insurance

Claim Number

A

The number listed on the beneficiary’s Medicare card consisting of nine digits followed by one or more letters. The nine digits represent the Social Security number of either
the beneficiary or their spouse depending upon whose income it is based upon.

406
Q

Health Insurance Portability and Accountability Act (HIPAA)

A

The 1996 Federal legislation that makes long-term care
insurance premiums tax deductible if non-reimbursable medical expenses, including part or all of long-term care premiums, exceed 7.5% of an individual’s gross income. HIPPA also excludes long-term care insurance benefits from taxable income. Not all long-term care insurance coverage qualifies for this benefit.

407
Q

Health Insurance Trust

Fund

A

The Federal hospital insurance trust fund is a fund of the Treasury of the United States in which the monies collected from taxes on the annual earnings of employees, employers, and self-employed people covered by Social Security are deposited. Disbursements from the fund are made to help pay for benefit payments and administrative expenses incurred by the hospital insurance program (Medicare Part A).

408
Q

Health Insuring

Organization

A

A hybrid of a state-funded health plan and a health maintenance organization. It is usually a public corporation
that pays for medical services provided to recipients in
exchange for payment of a premium or subscription charges paid for by the corporation that assumes the underwriting risk.

409
Q

Health Level Seven

HL7

A

An existing formatting and protocol standard, that acts as an interface specification operating at the application level for transmitting health-related data. This standard has largely been used for transmission of data among departments within institutions for orders, clinical observations, test results, etc. Specific parts of HL7 have applicable CHIN use where such data needs to be transmitted between institutions and systems.

410
Q

Health Maintenance

Organization (HMO

A

An entity that offers prepaid, comprehensive health coverage for both hospital and physician services with specific health care providers using a fixed structure or capitated rates.

411
Q

HMO Lookalike

A

This is a product where the benefit design looks much like that of an HMOwith coverage for preventative care services
and dollar co-payments rather than percentage co-
insurance. However, services are not restricted to network providers and there is no primary care physician requirement.

412
Q
Health Manpower
Shortage Area (HMSA)
A

An area or group which the U.S. Department of Health and
Human Services designates as having an inadequate supply of health care providers. HMSAs can include: (1) an urban or rural geographic area, (2) a population group for which access barriers can be demonstrated that prevent members of the group from using local providers, or (3) public or non- profit private residential facilities. Also see health professional shortage area.

413
Q

Health Plan

A

Various types of managed care plans.

414
Q

Health Plan Employer Data and Information Sets (HEDIS)

A

A set of performance measures designed to standardize the way health plans report data to employers. HEDIS measures
five major areas of health plan performance: quality, access
and patient satisfaction, membership and utilization, finance, and descriptive information on health plan management.

415
Q
Health Professional
Shortage Area (HPSA)
A

A geographic area, population group, or medical facility that
DHHSdetermines to be served by too few health professionals of particular specialties. Physicians who provide services in HPSAs qualify for the Medicare bonus payments, re-payment of medical school loans or other incentives. Also see health manpower shortage area.

416
Q

Health Promotion

A

Process of fostering awareness, influencing attitudes, and identifying alternatives so that individuals can make informed choices and modify their behavior in order to achieve an optimum level of physical and mental health.

417
Q

Health Services

A

The health care services or supplies covered under the plan contract.

418
Q

Health Services

Corporation (HSC)

A

General term to refer to a provider of an array of health
services. Sometimes used in the insurance field to designate organizations that are required to meet special licensure
requirements.

419
Q

Health System

A

All the services, functions and resources for which the primary purpose is to affect the health of the population.

420
Q

Healthcare Financial Management Association (HFMA)

A

The HFMA is the nation’s leading personal membership organization for more than 35,000 financial management professionals employed by hospitals, integrated delivery systems, long-term and ambulatory care facilities, managed care organizations, medical group practices, public accounting and consulting firms, insurance companies, government agencies, and other healthcare organizations. Offices located in Westchester, IL and Washington, DC.

421
Q

Healthy Start

A

A Medicaid program that provides health care for pregnant women and children who are at or below a specified level of income and age.

422
Q

Hill Burton Act

A

Federal legislation enacted in 1947 to support the construction and modernization of health care institutions.

423
Q

Hill-Burton Program

A

Federal program created in 1946 to provide funding for the construction and modernization of health care facilities. Hospitals which receive Hill-Burton funds must provide specific levels of charity care.

424
Q

Histo-Tech

A

Cuts and stains vary thin sections of body tissue for microscopic examination by a pathologist.

425
Q

HMO, Closed Panel

A

Physicians employed or contractually obligated exclusively or primarily to see the patients of an ADFS health plan.

426
Q

Hold Harmless

A

A clause frequently found in managed care contracts,
whereby the HMO and the physician agree not to hold each other liable for malpractice or corporate malfeasance if either of the parties is found to be liable. It may also refer to language that prohibits the provider from billing patients in the event a managed care company becomes insolvent.

427
Q

Home and Community- Based Services (HCBS)

A

Programs which provide services in the home or at a convenient location in the community. Commonly these programs provide assistance with meals, transportation or homemaking.

428
Q

Home and Community

Based Waiver

A

Medicaid waiver that provides a menu of community long term care services as an alternative to nursing home care.
Limited to a specified number of slots in each state. The
waiver generally provides a more liberal eligibility level than state plan Medicaid services. Also see Medicaid
waivers.

429
Q

Home Care

A

In contrast with inpatient and ambulatory care, home care is medical care ordinarily administered in the house setting when a patient is not sufficiently ambulatory to make frequent office or hospital visits. With these patients, intravenous therapy for example is administered at the patient’s residence, usually by a health care professional. Home care reduces the need for hospitalization and it’s associated costs.

430
Q

Home Delivered Meals

A

A program authorized under Title III-C-2 of the Older Americans Act which provides, five or more days a week, at least one home delivered hot or other appropriate meal per day to older persons who are home bound, lack the capacity to prepare meals independently, or for whom congregate meal facilities are not available.

431
Q

Home Health

A

Services performed at an individual’s home including a wide range of skilled and non-skilled services, including part-time
nursing care, various types of therapy, assistance with activities of daily living and homemaker services such as cleaning and meal preparation. For Medicare purpose, this term refers specifically to intermittent, physician-ordered medical services or treatment.

432
Q

Home Health Agency

A

An organization that provides medical, therapeutic or other health services in patients’ homes.

433
Q

Home Medical Equipment

A

Durable medical equipment prescribed by a physician for use by a patient at home. It is a means of continuing access to health care without remaining in the hospital. Such equipment may help the patient function more
independently, it may assist recuperation, or it may be palliative. The equipment may be leased or purchased.
These costs may be covered by a health plan.

434
Q

Homemaker

A

General term referring to a variety of non-skilled at-home services which may include some minor hands on care such as assistance with dressing and personal care, but also includes shopping, meal preparation, laundry services, housekeeping and similar activities. It is usually provided by employees of home health agencies.

435
Q

Horizontal Integration

A

Consolidation or merger of organizations that provide similar types of care. Also see vertical integration.

436
Q

Hospice

A

A facility or program that is licensed, certified or otherwise authorized by law, which provides supportive care of the terminally ill.

437
Q

Hospice Care

A

Care that address the physical, spiritual, emotional,
psychological, financial, and legal needs of the dying patient and the family; provided by an interdisciplinary team of professionals and perhaps volunteers in a variety of settings, including hospitals, freestanding facilities, and at home.

438
Q

Hospital

A

An institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of medical conditions, both surgical and non-surgical. In addition, most hospitals provide some outpatient services, particularly emergency care. Hospitals may be classified by length of stay (short-term or long-term), as teaching or non- teaching, by major types of services (psychiatric, tuberculosis, general, and other specialties, such as maternity, pediatric, or ear, nose and throat), and by type of ownership or control (Federal, State, or local government; for-profit and non-profit).

439
Q

Hospital Affiliation

A

A contractual relationship between a health insurance plan and one or more hospitals whereby the hospital provides
the inpatient benefits offered by the plan.

440
Q

Hospital Alliance

A

A group of hospitals that have joined together to improve competitive positions and reduce costs by sharing common services and developing group purchasing programs.

441
Q

Hospital Insurance

Program

A

The compulsory portion of Medicare which relates to hospital care.

442
Q

Hospital Market Basket

A

Components of the overall cost of hospital care.

443
Q

Hospital Market

Basket Index

A

A statistic of inflation of the overall cost of hospital care.

444
Q

Hospitalist

A

A hospital-based internist who can be used to assume
management of adult admissions from the primary care physician (PCP), freeing the PCP to do more office-based
work. Hospitalists act as the hospital gatekeeper, to provide
a valuable service by assessing the clinical needs of patients presenting to the emergency room and supervising inpatient care for those patients who are more critically ill, thereby reducing hospital inpatient costs.

445
Q

Housekeeper

A

Non-skilled environmental services provided in the home including help with housekeeping, laundry, cleaning, shopping and meal preparation. Does not include any hands-on care such as personal care or assistance with activities of daily living.

446
Q

Hybrid-Model HMO

A

A combination of at least two managed care organizational models that are molded into a single health plan. Since its features do not uniformly fit only one type of model, it is called a hybrid.

447
Q

Impairment

A

Any loss or abnormality of psychological, physiological, or anatomical structure or function from injury or disease. It represents a deviation from the person’s usual biomedical state.

448
Q

In-Kind Resources

A

Human, cash or other resources or capability located within an agency, organization or institution as opposed to originating in the outside environment. Often used as a
match for other funds. Also see match certain grants.

449
Q

Incentive Plans

A

Elements of health benefit plans that emphasize particular types of coverage and therefore serve to promote enrollee use of those benefits.

450
Q

Incentives

A

Economic benefits given to providers to motivate efficiency in-patient care management.

451
Q

Incidence

A

The number of new cases of a disease in a specified population over a defined period of time.

452
Q

Incurred but not Reported Expenses (IBNR)

A

This term refers to a financial accounting of all services that have been performed, but have not yet been invoiced or recorded.

453
Q

Incurred Claims

A

A term that refers to the actual carrier liability for a specified period and includes all claims with dates of
services within a specified period, usually called the experience period. Due to the time lag between dates of services and the dates claims payments are actually processed, adjustment must be made to any paid claims data to determine incurred claims.

454
Q

Indemnity Benefits

A

Benefits for which the insurance company payment is a fixed dollar amount.

455
Q

Indemnity Health Plan

A

Similar to a fee-for-service plan in which the insurer pays for all or part of covered services that the patient chooses to purchase from health care providers.

456
Q

Indemnity Insurance

A

Insurance providing a stipulated level of reimbursement for hospital/medical expenses, without regard to the actual
expenses incurred during hospitalization.

457
Q

Indemnity Plans

A

An insurance policy in which beneficiaries are allowed total freedom to choose their health care providers. Those
providers are reimbursed a set fee each time they deliver a
service. Reimbursement is usually limited to a percentage of customary and reasonable charges (which may be less than the billed amount). Also seefee for service.

458
Q

Independent Case Management

A

Comprehensive professional coordination of the health resources necessary to the support of the patient’s
diagnosis, treatment, and recovery, facilitating the ability of the patient to function with as much independence as possible through the convergence of physical, psychological, social, functional, and personal services. The case manager may organize services that are more cost-effective and appropriate to the needs of the patient that would not otherwise be covered under a beneficiary’s health benefit.

459
Q

Independent Living

A

Residential option where no assistance is needed with ADLs or most IADLs. A senior housing apartment complex is an example of independent living.

460
Q

Independent Medical

Evaluation (IME)

A

An examination carried out by an impartial health care provider, generally board certified, for the purpose of
resolving a dispute related to the nature and extent of an
illness or injury.

461
Q

Independent Practice Association (IPA)

A

Organization of physicians who have joined together for purposes of contracting with HMOs, PPOs, or other payers. IPA physicians continue to practice in solo settings or in
groups, maintain their offices and regular practices, and
usually are reimbursed on a fee-for-service basis.

462
Q

Indigent Medical Care

A

Care given by health care providers to patients who are unable to pay for it.

463
Q

Indirect Costs

A

The costs that are shared by many services concurrently, for example, maintenance, administration, equipment, electricity, water. Also referred to as overhead costs.

464
Q

Individual Health Care Account

A

A method of financing health care by giving tax advantage to individuals who establish and maintain personal accounts for health care purposes; similar to an Individual
Retirement Account for retirement purposes. Also referred
to as medical savings account.

465
Q

Individual Health Insurance

A

Health services contract or insurance policy which is purchased by an individual and which covers the individual (and usually the person’s dependents) in contrast to a group
insurance.

466
Q

Individual Insurance

A

Policies purchased without the benefit of group sponsorship that provide protection to the policyholder and/or his family. Sometimes called personal insurance.