Characteristics of Trustworthy AI Systems

Question 1

What are the characteristics of trustworthy AI?

Answer 1

• Human-centric (positive impact on the human condition)
• Accountability (safe, secure and resilient, valid and reliable, fair)
• Transparency

Question 2

What are some characteristics of untrustworthy AI?

Answer 2

• Black box decision making
• Unfair outcomes
• Lack of explainability
• Diminishes the human experience

Question 3

Name of examples of AI uses and impacts.

Answer 3

• AI can be faster and more accurate in its results.
• AI can process a huge volume of data at tremendous velocity
• AI can remove human error and bias in decision making
• AI can automate and accelerate mundane and repetitive tasks

Question 4

What are some challenges posed by AI?

Answer 4

• AI can compound existing biases and create new ones
• AI’s predictions or outcomes may have unfair or adverse consequences for individuals because it follows a formula

Question 5

Name some trustworthy AI principles that need to be established and implemented.

Answer 5

• Ensure the intended audience understands the value AI brings or adds
• Security and integrity needs to be ensured to prevent reverse engineering to identify individuals
• AI must enable privacy rights to be exercised
• Responsible AI processes must be operationalized with a risk management framework (which will include privacy measures and requirements, ensuring accountability of the organization and auditability)
• Needs to be robust enough to handle more users and data without malfunctioning
• AI systems need to be safe and secure (not hackable)
• AI needs to be transparent and explainable (to users and those who need to understand how it is being used)
• AI should enable human oversight and promote human values

Question 6

Which elements are required to establish and implement AI principles?

Answer 6

• Collective effort across the organization
• Cultural shift supported by leadership
• Governance structures that bring together diverse roles within an organization

Question 7

How can responsible AI practices be operationalized?

Answer 7

• Understand where AI is used and its role within the organization
• Technical standards that are clear, shared and adhered to
• AI playbooks help ensure AI follows the rules of the organization
• Guidelines
• Update internal organizational structures to reflect new roles & responsibilities

Question 8

Name some elements which are essential to bridging the gap between high-level policy declarations and practical implementation.

Answer 8

Technical standards, risk management frameworks, AI playbooks and guidelines