Characteristics of patients

Question 1

•May mask other emotions

•They may actually be frightened, resistant, or defensive of what’s going around him/her.

Answer 1

Angry

Question 2

•May ask many questions such that your attention is now focused on them

•Frightened or needs assurance

Answer 2

Demanding

Question 3

•Tend to belittle health care professionals because of their status in life

•He/she projects the feeling of helplessness and inadequacy

Answer 3

Patronizing

Question 4

•Physical and vocal about their anger
•May hit and spit on you
•Verbal abuses and threats
•Anger may be front for fear and denial of what is really going on

Answer 4

Aggresive

Question 5

•Do whatever it takes them to obtain what they want.

•Threats of suicide if they do not get what they want.

•He got stuck of his own version of events.

Answer 5

Manipulative