Chapters 6, 7, 14 Flashcards
Management
-achieve an organization’s objectives
-using its resources effectively and efficiently in a changing environment
Objectives of businesses (4)
Profit, competitive advantage, efficiency, and growth
Planning
-determining the organization’s objectives
-how to accomplish them
-First function of management
Organizing
-The structuring of resources and activities
-accomplish objectives in an efficient and effective manner
Staffing
The hiring of people to carry out the work of the organization
Controlling
-evaluating and correcting activities
-keep the organization on course
Directing
Motivating and leading employees to achieve organizational objectives
Mission
The statement of an organization’s fundamental purpose and basic philosophy
Goals
The result a firm wishes to achieve
Objectives
results desired by an organization derived from the mission
Strategic plans
Plans that establish the long-range objectives and overall strategy or course of action by which a firm fulfills its mission (long range)
Tactical plans
-short-range plans
-implement activities and objectives specified in the strategic plan (short range)
Operational plans
-very short term plans
-specify what actions individuals, work groups, or departments need to accomplish in order to achieve the tactical plan and ultimately the strategic plan (very short term)
Contingency plan
An element in planning that deals with potential disasters such as product tampering, oil spills, fire, earthquake, computer viruses, or airplane crash (disaster like covid)
Levels of management
-First line (supervisors)
-Middle (Division manager)
-Top (President/CEO)
Management level
6.3
Management functions
planning/ organizing/ staffing/ controlling/ directing
Employee empowerment
employees are provided with the ability to take on responsibilities and make decisions about their job
6 steps of the decision making process
-Recognize and define the decision situation
-develop options
-analyze options
-select the best option
-implement the decision
-monitor the consequences