Chapters 4-8

Question 1

______ is the final part of the decision- making process, as well as the most critical part.

Answer 1

Evaluation and feedback

Question 2

This is managements obligation to make choices and take action that contribute to society.

Answer 2

Corporate social responsibility

Question 3

This refers to the use of managerial and organization tools to direct resources toward achieving strategic outcomes

Answer 3

Strategic management or strategic execution

Question 4

This organizational program provides a safe place (safe harbor) where employees can generate and develop ideas without the interruption of company politics

Answer 4

Incubator

Question 5

This person or group has a vested interest in the overall performance of the organization

Answer 5

Stakeholder

Question 6

This refers to the managerial task of adjusting and synchronizing the diverse activities among different departments

Answer 6

Coordination

Question 7

These are the six steps in the managerial decision making process

Answer 7

1. Recognition of decision requirement 2. Diagnosis and analysis of causes 3. Development alternatives 4. Selection of desired alternatives 5. Implementation of chosen alternatives 6. Evaluation and feedback

Question 8

Which of the following approaches to change gives you a take it or leave it option

Answer 8

Coercion

Question 9

This strategy seeks to cut and control costs, while producing products more efficiently than its competitors

Answer 9

Cost leadership

Question 10

These are moral principles govern the behaviors of people and the organization around what is right and wrong

Answer 10

Ethics

Question 11

This is the triple bottom line of any business

Answer 11

People- planet- profit

Question 12

In this approach, teams are grouped by common skills and work activities

Answer 12

Vertical function

Question 13

This ethical framework is based around choosing the option that produces the greatest good

Answer 13

Utilitarian

Question 14

Which managerial style makes decisions that focus on helping others achieve their goals?

Answer 14

Behavioral

Question 15

These are the 5 components of a SMART goal

Answer 15

Specific, measurable, achievable, relevant, time bound

Question 16

This decision is typically recurring and often has rules about it

Answer 16

Program decision

Question 17

This type of innovation creates products that end up completely replacing an existing product. And changes the rules and game of the industry

Answer 17

Disruptive

Question 18

These are the 4 components of a SWOT analysis

Answer 18

Strength, weakness, opportunity, threat

Question 19

One downfall of SMART goals is that it can get in the way of this

Answer 19

Creativity

Question 20

This is when people in the group tend to suppress opposing opinions, in other words, everyone thinks the same

Answer 20

Group think

Question 21

This organizational structure is a narrow space of management that has more hierarchy levels

Answer 21

Tall structure

Question 22

Name one of the factors associated with a larger span of control

Answer 22

Work performed by subordinates is stable and routine

Question 23

What are the different frame works for ethical decision making?

Answer 23

Utilitarian, individualism, moral rights, justice, practical

Question 24

Porters competitive strategies

Answer 24

Differentiation, cost leadership and focus

Question 25

What are the managerial styles?

Answer 25

Directive, analytical, conceptual, BEHAVIORAL

Question 26

Why does feedback matter

Answer 26

Increases knowledge sharing, resolves issues quickly

Question 27

What does an organizational chart do for an organization?

Answer 27

Shows the internal structure of an organization or company

Question 28

Describe the difference between a tall structure and flat structure

Answer 28

Tall= old and resource efficiency
Flat= new

Question 29

What are the different types of organizational structure?

Answer 29

Vertical, divisional, matrix, team-based, virtual

Question 30

What is coordination and how does it help an organization?

Answer 30

Coordination is the function of management in which different departments and groups work in sync

Question 31

What does it mean to be an innovative company?

Answer 31

Always changing and trying out new ideas, offering new services and products

Question 32

Googlex and studiox are examples of this

Answer 32

Skunkworks