Chapters 22, 23, and 24

Question 0

Consumer

Answer 0

Person who selects, purchases, uses, or disposes of goods and services

Question 1

Promotional sale

Answer 1

One that gives you a special buy on a new product or a product that’s in season

Question 2

Unit price

Answer 2

Cost of an item in a standard unit of measure

Question 3

Limited warranty

Answer 3

Covers only certain parts of products

Question 4

Generic products

Answer 4

Plainly labeled, unadvertised, and sold at lower prices

Question 5

Impulse buying

Answer 5

Purchasing things on spur of a moment

Question 6

Label

Answer 6

Info on the product that is used to tell you about the product

Question 7

Shopping list

Answer 7

List of items you plan to buy

Question 8

Department stores

Answer 8

Provides goods

Question 9

Most expensive always the best?

Answer 9

No

Question 10

Which had better prices department or discount stores?

Answer 10

Discount

Question 11

What are some of the things you can to be a smart shopper?

Answer 11

Bargain shop, make a list, watch out for end caps, and look for sales

Question 12

Bait and switch

Answer 12

Advertising a product at a lower price to lure you into the store

Question 13

Recycling

Answer 13

Involves collecting products for processing so they can be used again

Question 14

Boycott

Answer 14

Refuse to buy a company’s goods and services

Question 15

Customer service department

Answer 15

Takes care of any problems or questions a consumer has with a product

Question 16

If you wash a sweater differently than what the label says and it gets ruined can u sue the manufacturer? Why or why not?

Answer 16

No because you didn’t follow the label on the sweater

Question 17

What is an alternative to brand name products?

Answer 17

Store brand or generic products

Question 18

Rights of consumer bill

Answer 18

Rights to be: informed, to choose carefully, use products safely, to speak, to seek remedy, and to lean consumer skills

Question 19

Recall

Answer 19

Take back and repair or replace defective products

Question 20

License

Answer 20

Legal permits to conduct business

Question 21

Consumer advocate

Answer 21

Groups and individuals that work to protect, inform, and defend consumers

Question 22

Refund

Answer 22

Return the cost of a product to you, fix the item, or replace it

Question 23

Public utilities

Answer 23

Are legal monopolies that allow companies to operate without competition

Question 24

What is the purpose of the BBB? Do the make recommendations on the best products?

Answer 24

Collects info on local businesses and handles complaints. No

Question 25

Do you need a lawyer to go to small claims court?

Answer 25

No

Question 26

The size of a claim in small claims court ranges from?

Answer 26

As low as $25 to $5,000

Question 27

Do all stores have the same refund policy?

Answer 27

No

Question 28

Federal Trade Commission

Answer 28

Enforces laws about business practices

Question 29

The U.S. Department of Agriculture

Answer 29

Inspects gods like meat and grades them

Question 30

FDA

Answer 30

Tests drugs broker putting them in stores

Question 31

NHTSA

Answer 31

Inspects roads and vehicles to make sure they are safe