Chapters 13, 14, & 15

Question 1

What is a System Batch?

Answer 1

The system batch is a background process that tracks transactions over a given day.

Question 2

When will a self-pay balance appear on a statement?

Answer 2

when a system batch is closed

Question 3

What is a the Billing Cycle statement method?

Answer 3

Guarantor is eligible for a statement based on an assigned pre‐determined schedule. Used to group guarantor accounts together for processing by the batch scheduler.

Question 4

What is the Drop Cycle statement method?

Answer 4

Guarantor is eligible for a statement as soon as a self‐pay balance is due then on a
regular schedule until the guarantor account balance reaches $0.00. Used to qualify statements based on an interval (number of days) or monthly (specific day of each month) after the first statement is sent.

Question 5

True or False: Every guarantor account
type has to use the same statement
template.

Answer 5

False

Question 6

Which of the following statements best describes Drop Cycle statement processing? Choose only
ONE answer.
A. Guarantor statement prints immediately after every visit with a self‐pay liability.
B. Guarantor is eligible for a statement as soon as self‐pay liability exists for charges that are
part of a closed system batch.
C. Guarantor statements will be processed on a regular schedule, regardless of when the
guarantor’s liability becomes self‐pay.
D. Drop Cycle statement processing is the method by which multiple guarantor’s self‐pay
balances are billed on a single statement.

Answer 6

B. Guarantor is eligible for a statement as soon as self‐pay liability exists for charges that are
part of a closed system batch.

Question 7

True or False: Guarantor workqueues must always have a rule attached.

Answer 7

False, it is possible to have a manual queue with no rules attached