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Enterprise Information Systems > Chapters 1 to 3 > Flashcards

Chapters 1 to 3 Flashcards

1
Q

used to maintain internal assets such as machinery and to deliver after-sales customer service such as repairs (service)

A

Asset management and customer service processes

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2
Q

a set of tasks or activities that produce desired outcomes

A

Business Processes

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3
Q

workers compete their tasks in their functional “silos” without regards to their consequences for the other components in the process

A

Silo Effect

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4
Q

used to store and track the materials (STORE)

A

Inventory and warehouse management Process

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5
Q

Systems that support end-to-end processes and are essential to the effective and essential execution of management of business process

A

Enterprise Systems (ES)

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6
Q

track the financial impacts of process steps with the goals of meeting legal reporting requirements (Track External) IRS

A

Financial Accounting Processes (FI)

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7
Q

consists of all the steps involved in selling and delivering the products to the organizations customers (sell)

A

Fulfillment Process

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8
Q

refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make the products (buy)

A

Procurement Process

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9
Q

involves the actual creation of the products within the organization (Make)

A

Production Process

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10
Q

supports the design and development of products from the initial product idea stage through the discontinuation of the product (design)

A

Life-cycle Data Management Process

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11
Q

uses historical data and sales forecasts to plan which materials will be procured and produced and what quantities (plan)

A

Material Planning Process

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12
Q

Focus on the people within the organization and includes functions such as recruiting, hiring, training, and benefit management (People)

A

Human Capital Management (HCM)

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13
Q

used to plan and execute large projects such as construction of a new factory or the production of complex products such as airplanes (Projects)

A

Project Management Processes

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14
Q

focus on internal reporting to manage costs and revenues (track internal)

A

Management Accounting or Controlling Processes (CO)

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15
Q

encompasses all the products, components, parts, and so on that an organization uses. Contains finished goods, semi-finished goods, and raw materials

A

Material

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16
Q

temporary in nature and is typically associated with large complex activities

A

Project

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17
Q

how you interact with applications (using menus, typing, and selecting)

A

Presentation layer

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18
Q

what the application allows you to do (create formulas or charts, compose an essay)

A

Application Layer

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19
Q

where the application stores your work (on your harddrive or flashdrive

A

Data Layer

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20
Q

new technology that helps link or integrate many different client-server systems technologies together in a new and valuable way

A

Service-Oriented Architecture (SOA)

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21
Q

the world’s largest and most complex ES. Focus on intra-company processes (operations performed within the organization) and they integrate functional and cross-functional business process

A

Enterprise Resource Planning (ERP)

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22
Q

connects a company to other companies that supply the materials it needs to make its products

A

Supply Chain Management (SCM)

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23
Q

manage the overall relationships with the materials suppliers. contains functionality to manage the quotation and contracts processes

A

Supplier relationship management (SRM)

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24
Q

connects a company’s ERP systems to those of its customers. provides companies with capabilities to manage marketing, sales, and customer service.

A

Customer Relationship Management (CRM)

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25
Q

systems help companies administer the processes of research, design, and product management. helps companies take new product ideas from the virtual drawing board all the way to the manufacturing facility

A

Product Lifecycle Management (PLM)

26
Q

the collection of these inter-company systems and underlying intra-company ERP systems

A

application suite

27
Q

serves as a type of enterprise operation system for a companys ES landscape by allowing all of the various systems to communicate seamlessly with one another as well as with systems outside the company

A

application platforms

28
Q

used to represent the structure of an enterprise

A

Organizational Data

29
Q

the highest organizational level in SAP ERP. represents an enterprise consisting of many companies or subsidieries

A

Client

30
Q

represents a separate legal entity, and it is the central organizational element in financial accounting

A

Company Code

31
Q

an organizational element that performs multiple functions and is relevant to several processes. can be a factory, warehouse, regional distribution center, service center, or an office.

A

Plant

32
Q

represents entities associated with various processes. Ex:) processes involve buying materials from vendors and selling materials to customers. These are represented in an ERP system using…….

A

Master Data

33
Q

most common material types

A

Raw materials, semi-finished goods, finished goods, and trading goods

34
Q

purchased from an external source and used in the production process

A

Raw Materials

35
Q

typically produced in-house from other materials and are used in the production of a finished good

A

semi-finished goods

36
Q

are created by the production process from other materials, such as raw materials and semi-finished goods. Generally not purchased, so these will include data related to production and fulfillment, but not procurement

A

Finished Goods

37
Q

are purchased from a vendor but are resold to customers

A

Trading goods

38
Q

includes materials with similar characteristics

A

Material Group

39
Q

a general term used to describe the way that users can view and analyze both transaction and historical data to help them make decisions and complete their task

A

reporting

40
Q

concerned with the financial impacts of businesses as they executed. uses these data to generate financial statements to meet legal or regulatory reporting requirements

A

Financial accounting

41
Q

internally focused, meaning that it provides information the organization needs to effectively manage the various processes. These reports focus on costs and revenues which mgt uses to achieve basic business objectives

A

Management accounting or controlling

42
Q

an ordered listing of accounts that comprise a company’s general ledger. 3 types are operative, country specific, and group

A

Chart of Accounts

43
Q

accounts in this are defined based on the sleeved Chart of Accounts for a particular company and can include some or all of the accounts in CA

A

General Ledger (GL)

44
Q

what are the Management Accounting elements?

A

Accounting currency, tax-related data, field status groups, open item management, line item display, reconciliation account data

45
Q

general leder accounts that consolidate data from a group of related subledger accounts, such as customers and vendors

A

roconciliation account with subledgers

46
Q

the unit within an enterprise that performs strategic activities related to purchsaing for one or more plants.

A

purchase organizations

47
Q

most centralized purchasing organization model. only one for the overall enterprise and all of the plants within it.

A

Enterprise-level purchasing orgaization

48
Q

a single purchasing organization is responsible for multiple plants in one company code. This approach is less centralized than the enterprise-level model. In this model, the purchains organization is assigned to both the plant and company code, but can only be assigned to one

A

company-level purchasing organization (cross-plant)

49
Q

each plant has its own purchasing organization. Each plant is responsible for purchains materials for that plant. Assigned to both the plant and its company.

A

Plant-level Purchasing Organization (plant-specific)

50
Q

an individual or a group of individuals who are responsible for purchasing activities for a material or group of materials. These include planning, creating purchase requisitions, requesting quotations from vendors, and creating and monitoring purchase orders. Serves as the main point of contact with vendors

A

purchasing group

51
Q

include the data needed to conduct business with a vendor and to execute transactions related to the purchasing process

A

Vendor Master Data

52
Q

includes the vendors name, address, and communication information such as phone and fax numbers. these data are defined at the client level and are consistent across company codes and purchasing organizations in the enterprise

A

General Data

53
Q

include tax-related data, bank data, and payment terms and methods. this daata is defined at the company code level and is relevant to all puchasing transactions in the company code

A

accounting data

54
Q

includes various terms related to determination prices, creating and communiccating purchase orders, verifyinf invoices, and other steps involved in executing purchases with the vendors

A

purchasing data

55
Q

the process whereby the system determines which general ledger accounts to use in each situation

A

account determination

56
Q

a company uses this category when it acquires a fixed asset, such as a car or land

A

asset

57
Q

companies use this cateogry when they purchase materials for different types of orders

A

Orders

58
Q

when a company purchases materials for consumption, then the purchas order must include both the cost center to be charged and the appropriate general ledger expense account number

A

Cost Center

59
Q

when the purchase is associated with a specific sales order (which is part of the fulfillment process) then this and a general leder account number must be provided

A

Sales order

60
Q

when the purchase is related to a project, the the project number and a general ledger account number must be specified

A

Project

Enterprise Information Systems (2 decks)

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