Chapters 1 to 3

Question 1

used to maintain internal assets such as machinery and to deliver after-sales customer service such as repairs (service)

Answer 1

Asset management and customer service processes

Question 2

a set of tasks or activities that produce desired outcomes

Answer 2

Business Processes

Question 3

workers compete their tasks in their functional “silos” without regards to their consequences for the other components in the process

Answer 3

Silo Effect

Question 4

used to store and track the materials (STORE)

Answer 4

Inventory and warehouse management Process

Question 5

Systems that support end-to-end processes and are essential to the effective and essential execution of management of business process

Answer 5

Enterprise Systems (ES)

Question 6

track the financial impacts of process steps with the goals of meeting legal reporting requirements (Track External) IRS

Answer 6

Financial Accounting Processes (FI)

Question 7

consists of all the steps involved in selling and delivering the products to the organizations customers (sell)

Answer 7

Fulfillment Process

Question 8

refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make the products (buy)

Answer 8

Procurement Process

Question 9

involves the actual creation of the products within the organization (Make)

Answer 9

Production Process

Question 10

supports the design and development of products from the initial product idea stage through the discontinuation of the product (design)

Answer 10

Life-cycle Data Management Process

Question 11

uses historical data and sales forecasts to plan which materials will be procured and produced and what quantities (plan)

Answer 11

Material Planning Process

Question 12

Focus on the people within the organization and includes functions such as recruiting, hiring, training, and benefit management (People)

Answer 12

Human Capital Management (HCM)

Question 13

used to plan and execute large projects such as construction of a new factory or the production of complex products such as airplanes (Projects)

Answer 13

Project Management Processes

Question 14

focus on internal reporting to manage costs and revenues (track internal)

Answer 14

Management Accounting or Controlling Processes (CO)

Question 15

encompasses all the products, components, parts, and so on that an organization uses. Contains finished goods, semi-finished goods, and raw materials

Answer 15

Material

Question 16

temporary in nature and is typically associated with large complex activities

Answer 16

Project

Question 17

how you interact with applications (using menus, typing, and selecting)

Answer 17

Presentation layer

Question 18

what the application allows you to do (create formulas or charts, compose an essay)

Answer 18

Application Layer

Question 19

where the application stores your work (on your harddrive or flashdrive

Answer 19

Data Layer

Question 20

new technology that helps link or integrate many different client-server systems technologies together in a new and valuable way

Answer 20

Service-Oriented Architecture (SOA)

Question 21

the world’s largest and most complex ES. Focus on intra-company processes (operations performed within the organization) and they integrate functional and cross-functional business process

Answer 21

Enterprise Resource Planning (ERP)

Question 22

connects a company to other companies that supply the materials it needs to make its products

Answer 22

Supply Chain Management (SCM)

Question 23

manage the overall relationships with the materials suppliers. contains functionality to manage the quotation and contracts processes

Answer 23

Supplier relationship management (SRM)

Question 24

connects a company’s ERP systems to those of its customers. provides companies with capabilities to manage marketing, sales, and customer service.

Answer 24

Customer Relationship Management (CRM)

Question 25

systems help companies administer the processes of research, design, and product management. helps companies take new product ideas from the virtual drawing board all the way to the manufacturing facility

Answer 25

Product Lifecycle Management (PLM)

Question 26

the collection of these inter-company systems and underlying intra-company ERP systems

Answer 26

application suite

Question 27

serves as a type of enterprise operation system for a companys ES landscape by allowing all of the various systems to communicate seamlessly with one another as well as with systems outside the company

Answer 27

application platforms

Question 28

used to represent the structure of an enterprise

Answer 28

Organizational Data

Question 29

the highest organizational level in SAP ERP. represents an enterprise consisting of many companies or subsidieries

Answer 29

Client

Question 30

represents a separate legal entity, and it is the central organizational element in financial accounting

Answer 30

Company Code

Question 31

an organizational element that performs multiple functions and is relevant to several processes. can be a factory, warehouse, regional distribution center, service center, or an office.

Answer 31

Plant

Question 32

represents entities associated with various processes. Ex:) processes involve buying materials from vendors and selling materials to customers. These are represented in an ERP system using.......

Answer 32

Master Data

Question 33

most common material types

Answer 33

Raw materials, semi-finished goods, finished goods, and trading goods

Question 34

purchased from an external source and used in the production process

Answer 34

Raw Materials

Question 35

typically produced in-house from other materials and are used in the production of a finished good

Answer 35

semi-finished goods

Question 36

are created by the production process from other materials, such as raw materials and semi-finished goods. Generally not purchased, so these will include data related to production and fulfillment, but not procurement

Answer 36

Finished Goods

Question 37

are purchased from a vendor but are resold to customers

Answer 37

Trading goods

Question 38

includes materials with similar characteristics

Answer 38

Material Group

Question 39

a general term used to describe the way that users can view and analyze both transaction and historical data to help them make decisions and complete their task

Answer 39

reporting

Question 40

concerned with the financial impacts of businesses as they executed. uses these data to generate financial statements to meet legal or regulatory reporting requirements

Answer 40

Financial accounting

Question 41

internally focused, meaning that it provides information the organization needs to effectively manage the various processes. These reports focus on costs and revenues which mgt uses to achieve basic business objectives

Answer 41

Management accounting or controlling

Question 42

an ordered listing of accounts that comprise a company's general ledger. 3 types are operative, country specific, and group

Answer 42

Chart of Accounts

Question 43

accounts in this are defined based on the sleeved Chart of Accounts for a particular company and can include some or all of the accounts in CA

Answer 43

General Ledger (GL)

Question 44

what are the Management Accounting elements?

Answer 44

Accounting currency, tax-related data, field status groups, open item management, line item display, reconciliation account data

Question 45

general leder accounts that consolidate data from a group of related subledger accounts, such as customers and vendors

Answer 45

roconciliation account with subledgers

Question 46

the unit within an enterprise that performs strategic activities related to purchsaing for one or more plants.

Answer 46

purchase organizations

Question 47

most centralized purchasing organization model. only one for the overall enterprise and all of the plants within it.

Answer 47

Enterprise-level purchasing orgaization

Question 48

a single purchasing organization is responsible for multiple plants in one company code. This approach is less centralized than the enterprise-level model. In this model, the purchains organization is assigned to both the plant and company code, but can only be assigned to one

Answer 48

company-level purchasing organization (cross-plant)

Question 49

each plant has its own purchasing organization. Each plant is responsible for purchains materials for that plant. Assigned to both the plant and its company.

Answer 49

Plant-level Purchasing Organization (plant-specific)

Question 50

an individual or a group of individuals who are responsible for purchasing activities for a material or group of materials. These include planning, creating purchase requisitions, requesting quotations from vendors, and creating and monitoring purchase orders. Serves as the main point of contact with vendors

Answer 50

purchasing group

Question 51

include the data needed to conduct business with a vendor and to execute transactions related to the purchasing process

Answer 51

Vendor Master Data

Question 52

includes the vendors name, address, and communication information such as phone and fax numbers. these data are defined at the client level and are consistent across company codes and purchasing organizations in the enterprise

Answer 52

General Data

Question 53

include tax-related data, bank data, and payment terms and methods. this daata is defined at the company code level and is relevant to all puchasing transactions in the company code

Answer 53

accounting data

Question 54

includes various terms related to determination prices, creating and communiccating purchase orders, verifyinf invoices, and other steps involved in executing purchases with the vendors

Answer 54

purchasing data

Question 55

the process whereby the system determines which general ledger accounts to use in each situation

Answer 55

account determination

Question 56

a company uses this category when it acquires a fixed asset, such as a car or land

Answer 56

asset

Question 57

companies use this cateogry when they purchase materials for different types of orders

Answer 57

Orders

Question 58

when a company purchases materials for consumption, then the purchas order must include both the cost center to be charged and the appropriate general ledger expense account number

Answer 58

Cost Center

Question 59

when the purchase is associated with a specific sales order (which is part of the fulfillment process) then this and a general leder account number must be provided

Answer 59

Sales order

Question 60

when the purchase is related to a project, the the project number and a general ledger account number must be specified

Answer 60

Project