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Pro-Start > Chapters 1 and 2 Test > Flashcards

Chapters 1 and 2 Test Flashcards

1
Q

How many people are employed in the restaurant and foodservice industry?

A

over $14 million

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2
Q

What percentage of today’s restaurant owners started in an entry-level position in the industry?

A

80%

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3
Q

According to the graphic on page 9, what is the median base salary of chefs and cooks?

A

$50,000

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4
Q

Why do most people eat out

A

enjoyment and entertainment

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5
Q

List the operations in commercial restaurant and foodservice segment

A

Restaurants
Catering and Banquets
Retail
Stadium
Cruise Ships and Airlines

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6
Q

What percentage of the restaurant and foodservice industry is considered commercial?

A

80%I

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7
Q

In which segment of the commercial industry do food vending machines belong?

A

Retail

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8
Q

Service at table by servers
Order taken while seated
Pay after eat
Menu for families
$10-
Denny’s, Chuck E. Cheese’s, Cracker Barrel

A

Family dining full-service restaurant

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9
Q

Service at table
order taken while seated
pay after eat
most food cooked to order
$10-$25
Buffalo Wild Wings, Texas roadhouse, pf changs, cheesecake factory

A

casual dining full-service restaurant

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10
Q

service at table
order taken while seated
pay after eat
intricate dishes sometimes table-side cooking
linens, plates, and utensils
$25+
Ruth’s chris steak
McCormick and Schmiues
Morton’s the steak house

A

Fine Dining full-service restaurant

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11
Q

Guest order at counter or window and pay before eating
menu has quick foods
may eat there, take out, or delivered
includes snack and non-alcoholic beverage bars
$3-$6
Mcdonalds
Burger King
Dunkin Donuts

A

Quick service (fast food) restaurant

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12
Q

Guests order at counter or window and pay before eating
Menu has freshly-prepared items with high quality ingredients
receive food quick
$7-$9
Panera
Smashburger
Jimmy John’s

A

quick casual restaurant

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13
Q

Non-commercial

A

schools and universities
Health-care facilities
business and industry
clubs
government

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14
Q

What is the difference between contract feeding and self-operators?

A

pay a business to provide food
they hire their own staff

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15
Q

services people need when away from home

A

travel and tourism

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16
Q

travel for recreational, leisure, or business purposes

A

tourism

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17
Q

services people use when away from home

A

hospitality

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18
Q

Private clubs that offered food to members

A

lesche

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19
Q

offered food to travelers, traders, and visiting diplomats

A

phatnai

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20
Q

How did farming begin?

A

The end of roman empire people were no longer afraid of the gods being angry if they messes with the land

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21
Q

An elaborate and refined system of food preparation

A

haute cusine

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22
Q

opened in 1650 in Oxford, England. Open, airy, and inviting

A

First cafe (coffeehouse)

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23
Q

associations of people with similar interests or professions

A

guilds

24
Q

served hot soups, people would go for a hot meal and good convo with friends

A

boulanger’s restorante

25
Q

Offered food and lodging to travelers (1634)

A

Cole’s

26
Q

Opened for people to dine in elegant surroundings

A

Delmonico’s and Astor House

27
Q

assembly-line process used when so many people started enetering california

A

cafeteria

28
Q

in 1940’s and 1950s ____ service restaurants grew quickly

A

quick

29
Q

a person who starts and runs a business

A

entepreneur

30
Q

His restaurants Harvey house tied to growth of railroads

A

Fred Harvey

31
Q

cakes that were more like architecture

A

Pieces montees

32
Q

Known for his conduct and dress for chefs, the brigade system, and the aboyeur/expediter

A

Georges August Escoffier

33
Q

Partner of modern French cuisine, created lighter sauces using regional ingredients

A

fernand point

34
Q

TV personality and popularized French cuisine and technique through TV and cookbooks

A

Julia child

35
Q

provide dishes using seasonal local products that were fresh. Forefront of sustainable agriculture in food service. Chez Panisse

A

Alice waters

36
Q

Owns 1st certified organic restaurant in US

A

Nora Pouillion

37
Q

Founder of the french laundry revitalized interest in fine dining

A

thomas keller

38
Q

Host/hostesses
Cashiers
Servers
Quick-service counter servers
busers
managers
assistant managers
banquet managers
dining room managers
bar staff

A

front-of-the-house

39
Q

Chefs
line cooks
pastry chefs
crew supervisors
menu planners
dish washers
bookkeepers
storeroom clerks
purchasers

A

back-of-the-house

40
Q

profession or work in a particular field

A

career

41
Q

how do people advance in their careers

A

by mastering skills needed for job and showing qualification

42
Q

communication and teamwork
positive attitude
willingness to learn
technology skills
math skills
analyzing and problem solving
knife and other equipment
food safety knowledge
product knowledge

A

9 skills for successful career

43
Q

wise advisor that helps guide u on career path

A

mentor

44
Q

focused on person fulfillment and support professional growth

A

personal mentor

45
Q

focused on professional growth and support personal growth

A

professional mentor

46
Q

Review primary responsibilities for front-of-house entry-level positions

A

nicer

47
Q

Review primary responsibilities for back-of-the-house entry level positions

A
48
Q

Review the main responsibilities for foodservice careers.

A
49
Q

demands exceed ur ability to do them

A

stress

50
Q

Irritability and depression
headaches
indigestion
pain in neck and/or lower back
changes in appetite or sleep patterns

A

five stress indicators

51
Q

What are the two main steps in managing stress

A

identify whats causing it
find strategy to help

52
Q

Eat right
get exercise work-life balance
take advantage of resources offered
avoid substance abuse
have plan for saving money
find job that makes u happy

A

seven tips for staying healthy

53
Q

planning
goal setting
setting priorities
delegating

A

4 time management tools to increase efficiency and productivity

54
Q

postponing tasks until later

A

procrastination

55
Q

connecting with people who can help you in ur career. Usually provides info, contacts, or opportunities

A

networking

56
Q
A

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