Chapters 1-7 Flashcards
What are the different types of project environments that a project can be influenced by?
Enterprise Environmental Factors
Organizational Process Assets
Organizational system
Organizational Process Assets
What are OPAs (Organizational Process Assets)?
They are the plans, processes, policies, procedures, and the corporate knowledge base.
Examples include: project schedules, contract templates, financial databases, lessons learned from previous projects like RCAs, or previous project documentation.
OPAs are “Assets,” Which are usually good
What are Enterprise Environmental Factors?
Refers to conditions that are not under the direct control of the project team, that can influence, or constrain the direction of the project.
Examples include: Organizational Culture, existing infrastructure, staff skill levels and risk tolerance.
EEFs are “Factors,” which can be good or bad for your project.
What is an organization within the project environment?
It is the framework of how the company governs itself, how work is arranged, how to get work done, and who reports to who.
Structures in an org can include the following
QA, Risk, Compliance, Collections, Servicing, etc
What is the role of the Project Manager
A project manager is involved in leading a team through communication and engagement throughout a project to achieve business value objectives.
They do the following:
Balance the competing objectives TimeXScopexBudget
Communicate with stakeholders
Contribute to business value-
The project manager can be involved before and after the project
What is Business Value
It is the project worth:
Brand Recognition
Money
Community Role
What are the processes in the Project Integration Management knowledge area?
Develop the project Charter Develop project management Plan Direct and manage project work Manage project knowledge Monitor and control project work Perform integrated change control Close the project or phase
What are the processes in the Project Scope Management knowledge area?
Plan Scope Management Collect Requirements Define Scope Create the WBS (Work Breakdown Structure) Validate Scope Control Scope
What are the processes in the Project Schedule Management knowledge area?
Plan Schedule Management Define Activities Sequence Activities Estimate Activity Durations Develop Schedule Control Schedule
What are the processes in the Project Cost Management Knowledge area?
Plan Cost
Estimate Cost
Determine Budget
Control Costs
What are the processes in the Project Quality Management knowledge area?
Plan Quality management
Manage Quality
Control Quality
What are the processes in the Project Resources Knowledge Area?
Plan Resource Management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control resources
What are the processes in the Project Communication Management knowledge area?
Plan Communications management
Manage communications
Monitor communications
What are the processes in the Project Risk Management knowledge area?
Plan Risk Management Identify Risk Perform Qualitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks
What are the processes in the Project Procurement Management knowledge area?
Plan Procurement Management
Conduct Procurements
Control Procurements
What are the processes in the Project Stakeholder Management knowledge area?
Identify Stakeholders
Plan Stakeholder engagement
Manage stakeholder engagement
Monitor Stakeholder engagement
Who is a stakeholder
Those affected by the project or can be effected
Why are Projects Created
Regulatory, Legal, or Social Requirement
Stakeholder Request
Technological Advances
Create, Improve, Fix Products Processes or Services
What is the MAIN difference between projects and operations
Projects have a definite start and end
Operations are ongoing and never end
When do projects end?
Objectives Met Objectives cannot or will not be met Funds are depleted Need no longer exists Resources are no longer available Legalities or convenience terminates the project
What is Tangible business value
Monetary assets
Stakeholder equity
Fixtures and tolls
Market Share
What is Intangible business value:
Goodwill and rep Brand Rec Public benefit Trademarks Strategic alignment
What is the Definition of Project Management?
Application of knowledge, skills and techniques to meet the project requirements
How many project management processes are there?
49
What are the five project management groups?
- Initiating
- Planning
- Executing
- Monitor and Controlling
- Closing
What is Typically involved in Project Management?
Identifying requirements:
Addressing needs, concerns, and expectations of stakeholders
Setting up, maintaining, and carrying out communication
Managing stakeholders
Balancing competing project constraints
What are the constraints of a project?
Time, Scope Budgets, Schedule, Resources, Risks
What are the similarities of the project Vs. Operations
Both involve employees
Both typically have limited resources: people, money or both
Both are designed and executed
How are Projects different from Operations?
Projects are temporary
Developing new products or services
Moving adding Changing or deleting (MACD)
Implementing new service or solution
How are operations different from projects?
Operations are ongoing:
Repetitive actions
Maintenance
Core business
What is Organization Project Management -OPM and Strategies
Organizational Project Management:
Coordinate, manage, and control projects, programs, and portfolio management in a—
Uniform, consistent effort.
Consistently deliver better.
What are the goals of the OPM?
Determine what is the business value
Determine Which approach gets work done with the most return on investment
Determine how to measure business value
What are External Enterprise Environment Factors?
Laws and regulations
Fractions in Company
Code of conduct in the org
Perception- I don’t understand the software so I respect them
Is that actually true?
Values- What’s important to the manager, project manager
Culture
What is Organizational Culture and Structure?
Vision Mission Values and beliefs Cultural norms Hierarchy and authority Organizational and management style Internal enterprise environmental factor
What are Infrastructure Environmental Factors?
Facilities Equipment Telecommunication channels IT hardware and usability Learning curves?
Internal enterprise environmental factor
Things created by the company
Must use our email server
No phones
No social media, etc
What are the process groups of a project plan?
Initiating Planning Executing Monitoring and controlling Closing
What are the steps in Integration Management?
Develop project charter Develop a project management plan Direct and Manage the project work Manage project knowledge Monitor and Control Project Work Perform Integrated Change Control Close project or phase
What are the steps in the Scope Management knowledge area?
Plan scope management Collect requirements Define scope Create WBS Validate scope Control scope
What the steps in the Schedule management knowledge area?
Plan schedule management Define activities Sequence activities Estimate activity durations Develop schedule Control schedule
What are the steps in the Cost Management knowledge area?
Plan cost management
Estimate costs
Determine budget
Control costs
What the steps in the Quality Management knowledge area?
Plan Quality Management
Manage quality
Control Quality
What are the steps in the Resource Management knowledge area?
Plan resource management Estimate activity resources Acquire resources Develop team Manage team Control resources
What are the steps in the Communications Management knowledge area?
Plan communication management
Manage communications
Monitor communications
What are the steps in the Risk Management knowledge area?
Plan risk management Identify risks Perform qualitative risk analysis Perform quantitative risk analysis Plan risk responses Implement risk responses Monitor risks
What are the steps in the Procurement Management knowledge area?
Plan Procurement management
Conduct procurements
Control procurements
What are the steps in the Stakeholder Management knowledge area?
Identify stakeholders
Plan stakeholder engagement
Monitor stakeholder engagement
What is Work Performance Data?
Raw Data and facts about project work Status of project work assignments Percent complete What’s in Progress Start and finish dates
What is Work Performance Information?
Information to be worked, studied, and orgnaized data to be worked and studied that can then be acted upon.
What are Work Performance reports?
Communicable formatting of information that helps stakeholders make decisions.
Memos,
Dashboards,
Project Updates
What are Predictive Life Cycles?
Usually Associated with Construction Plan driven Waterfall approach Do work and go down, to the end or bottom like a waterfall Predicts the project life cycle
Changes to scope are tightly controlled
What are Iterative and Incremental Life Cycles?
Phases through iterations
Iterations created deliverables
Go through to create product over time
The detailed scope is elaborated for each iteration
Changes to the project scope are expected
What are some Business Documents?
Project business case
Project charter
Project management plan
Benefits management plan
What are some Business Documents for Project Performance?
Phase gate review within the project:
Review of what was spent, what are the deliverables,
and ensuring everything is completed
Actual performance compared to business documents
Exception report or variance report
Why was I late or over budget report
Decisions of comparison include?
What do the Decisions of comparison include?
Is this going to our kill point or where the project ends?
Decisions include:
continue to the next
phase.
Continue to the next phase with
modification.
End the project
Remain in the phase or—
Repeat the phase of the element of it.
Questions to ask:
Is this too expensive?
Is our quality there?
What is the Project Business Case?
Economic feasibility study
Questions to ask:
Can we afford to do the project?
Does it make sense to invest?
Business Case: Project Determination
Does it:
Support Organizational strategies, goals, and objectives.
The root cause of contributors of an opportunity
Gap Analysis of capabilities
Example:
Let’s say you want to use new software, but don’t
have the skills
Known Risks
Critical success factors
Know what to work toward
What is involved in the Analysis of a Situation, Phase or Project?
3: steps
Required:
To be fulfilled to address the problem or opportunities
I.e. Data must be secure
Desired:
To address the problem or opportunity
We want it, but don’t really “need”
I.e. Make a website first then if time make a mobile
app
Optional:
Not essential
I.e. being able to print from the mobile app
What are the Recommendations for a project?
Do nothing- “business as usual” option
Do the min wok possible
Do more than the minimum work possible
What is the Project Benefits Management Plan?
Creates the Project Benefits
Something project creates to make value
What is a benefit?
Is a project outcome that provides value to the org and the project beneficiaries.
i.e. It’s one thing to just do a project but what did it
do.
What are the target benefits?
Expected Tangible and Intangible Value.
What are Strategic alignments?
The project aligns with the business strategies.
What are Timeframe Benefits?
When will benefits be realized? By Phase, Short term Long term Ongoing
What are Metrics in a project?
The measure to be used to show benefits realized, direct measures, and
Indirect measures
What are Assumptions in a project?
The factors expected to be in place or to be in evidence, What has remained in place in order to realize the benefits
What is risk in a project?
The risks for realizations of the benefits.
Example:
In new software there may be a learning curve,
