Chapters 1-4 Flashcards
What is interpersonal communication?
Chapter 1
Communication that occurs between two people within the context of their relationship and that, as it evolves, helps them to negotiate and define their relationship.
What is self-monitoring?
Chapter 1
Awareness of one’s behavior and how it affects others.
What is empathy?
Chapter 1
The ability to think and feel as others do.
What is ethics?
Chapter 1
A code of morality or a set of ideas about what is right.
What are good qualities of a competent communicator?
Chapter 1
Competent communicators typically have high self-awareness, adaptability, empathy, cognitive complexity, and ethics.
What are good qualities of a competent communicator, online?
Chapter 1
Competent online communicators consider the potential for misunderstanding, remember the breadth of their potential audience, and avoid communicating while angry.
What influence does culture have on appropriate communication?
Chapter 1
Since many communication rules are culture-specific, what might be perfectly appropriate in one culture could be seen as inappropriate or even offensive in another. Focus on being effective and appropriate, as well as being a competent communicator so you can recognize these differences.
What is cognitive complexity?
Chapter 1
The ability to understand a given situation in multiple ways.
Why is cognitive complexity a valuable skill to have?
Chapter 1
Cognitive complexity is a valuable skill because it keeps you from jumping to the wrong conclusion and responding inappropriately. It’s the ‘why’ behind someone’s actions, and the ability to interpret and understand them.
What is channel-lean context?
Chapter 1
A communication context involving few channels at once.
What is channel-rich context?
Chapter 1
A communication context involving many channels at once.
What is low-power-distance culture?
Chapter 2
A culture in which power is not highly concentrated in specific groups of people.
What is high-power-distance culture?
Chapter 2
A culture in which much or most of the power is concentrated in a few people, such as royalty or a ruling political party.
What is jargon?
Chapter 2
language whose technical meaning is understood by people within that co-culture but not necessarily by those outside it.
Jargon is often a special language used in a professional environment.
What is co-culture?
Chapter 2
Groups of people who share values, customs, and norms related to mutual interests or characteristics beyond their national citizenship.
What is instrumental talk?
Chapter 2
Verbal communication whose purpose is to solve problems and accomplish tasks.
What is expressive talk?
Chapter 2
Verbal communication whose purpose is to express emotions and build relationships.
Some examples of male expression / emotion / linguistic style are?
Chapter 2
Instrumental, negative, more powerful, angry, masking, shorter speech, jealous, and less touchy.
Some examples of female expression / emotion / linguistic style are?
Chapter 2
Expressive, less powerful, sadness, positive, affection, depression, longer speech, and touchy.
What are the features of a powerful speech?
Chapter 2
Powerful speech behaviors, such as those used by superiors, include talking more, interrupting more frequently, giving more directions, and expressing more opinions.
In what ways does sex influence touch and body movement?
Chapter 2
Adults involved -
- Men are more likely to touch women than women are to touch men, unless the touch is occurring as part of a greeting (such as a handshake).
- Other-sex touch is more common than same-sex touch.
- In same-sex pairs, women touch each other more than men do, but that difference is smaller in close friendships than among acquaintances.
Children involved -
- Women are more likely than men to initiate touch.
- Same-sex touch is more common than other-sex touch.
What is self-concept?
Chapter 3
The set of stable ideas a person has about who he or she is; also known as identity.
What is your image?
Chapter 3
The way one wishes to be seen or perceived by others.
What is the Johari window?
Chapter 3
A visual representation of components of the self that are known or unknown to the self and to others.